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Helpdesk Jobs in Roscoe, IL (NOW HIRING)

Aldridge Electric, Inc.

Yard Helper

Darien, WI · On-site

$14.25 - $17/hr

Aldridge is seeking Yard Helper to join our dynamic and energetic team. This role is responsible for performing operational duties related to receiving, storing, and delivering material.

AUM Logistiks LLC

Delivery Driver Helper

Huntley, IL · On-site

$18/hr

Delivery Driver Helper Duties and Responsibilities - Be CUSTOMER OBSESSED! - Assist the delivery driver in the safe and timely transport of goods to customers - Assist driver with parking, backing up ...

AUM Logistiks LLC

Delivery Driver Helper

Huntley, IL · On-site

$18/hr

Delivery Driver Helper Duties and Responsibilities - Be CUSTOMER OBSESSED! - Assist the delivery driver in the safe and timely transport of goods to customers - Assist driver with parking, backing up ...

Upper Lakes Foods

Delivery Driver Helper

Janesville, WI · On-site

$18.50/hr

The Driver Helper is responsible for assisting the Delivery Driver with the coordination of inventory and unloading of trucks. Works with Delivery Driver to perform and complete all safety checks.

Upper Lakes Foods

Delivery Driver Helper

Janesville, WI · On-site

$18.50/hr

The Driver Helper is responsible for assisting the Delivery Driver with the coordination of inventory and unloading of trucks. Works with Delivery Driver to perform and complete all safety checks.

Blain's Farm & Fleet

Holiday Help Associates

Woodstock, IL · On-site

$15 - $15.25/hr

Company & Benefits Information At Blain's Farm & Fleet we believe everyone deserves the opportunity to have a job they love, work in a great environment, grow their career & enjoy a positive balance.

Senior Helpers

In Home Care provider

Janesville, WI · On-site

$12.75 - $16/hr

Senior Helpers is IMMEDIATELY HIRING In-Home Caregivers in Janesville WI & Beloit and surrounding communities throughout Dane County offering a $300 hiring bonus What's in it for you? * Work/Life ...

Senior Helpers

Caregivers Needed Overnight

Rockford, IL · On-site

$13.25 - $16.50/hr

Senior Helpers is now hiring part-time Caregivers to fill a Overnight Shifts. Most assignments are locate Winnebago county. Senior Helpers of Rockford provides in-home senior services ranging from ...

Senior Helpers

Caregiver Evenings

Rockford, IL · On-site

$13 - $16.50/hr

Senior Helpers of Rockford is to help seniors age with dignity. Senior Helpers of Rockford culture is based on strong core values, recognition of achievements and respect. Examples of Benefits:

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Showing results 21-40

All JobsHelpdesk JobsHelpdesk Jobs in Roscoe, IL

Helpdesk information

See Roscoe, IL salary details

$12

$22

$33

How much do helpdesk jobs pay per hour?

As of Sep 3, 2026, the average hourly pay for helpdesk in Roscoe, IL is $22.55, according to ZipRecruiter salary data. Most workers in this role earn between $18.75 and $25.29 per hour, depending on experience, location, and employer.

What is a helpdesk?

Helpdesk jobs involve providing technical support and assistance to users who are experiencing issues with computer systems, software, or hardware. Helpdesk professionals typically troubleshoot problems, answer queries, and guide users through solutions either in person, over the phone, or via email and chat. They play a crucial role in maintaining the productivity of an organization by ensuring that technical issues are resolved swiftly and efficiently.

What are the key skills and qualifications needed to thrive as a helpdesk professional?

To thrive as a Helpdesk professional, you need a strong understanding of computer systems, troubleshooting techniques, and customer service principles, often supported by a relevant IT certification such as CompTIA A+. Familiarity with ticketing systems like ServiceNow or Zendesk and remote support tools is typically required. Excellent communication, patience, and problem-solving abilities are vital soft skills for effective user support. These skills ensure timely resolution of technical issues and high user satisfaction, which are critical for maintaining business productivity.

What are some common challenges faced by helpdesk professionals and how can they be overcome?

Helpdesk professionals often encounter challenges such as managing high volumes of support requests, troubleshooting a wide range of technical issues, and communicating complex information to users with varying technical backgrounds. To overcome these challenges, it’s important to prioritize tasks effectively, maintain clear documentation, and develop strong communication skills. Collaborating closely with team members and utilizing knowledge bases can also help resolve issues more efficiently and provide consistent support to end users.

What is the difference between Helpdesk vs Technical Support Specialist?

AspectHelpdeskTechnical Support Specialist
CredentialsTypically requires a high school diploma or equivalent; certifications like CompTIA A+ are commonOften requires similar certifications; some roles prefer additional certifications like Network+ or vendor-specific certs
Work EnvironmentHelpdesk staff usually work in an office or call center setting, providing remote or on-site supportTechnical Support Specialists may work in call centers, on-site, or remotely, often handling more complex issues
Employer & Industry UsageCommon in IT, customer service, and tech companies for general user supportFound in IT firms, software companies, and hardware providers, focusing on technical problem resolution

Helpdesk and Technical Support Specialist roles share similar credentials and work environments, but Technical Support Specialists often handle more complex technical issues. Both roles are essential in IT support, with Helpdesk staff serving as the first point of contact and Technical Support Specialists providing in-depth technical assistance.

What qualifications do I need for a helpdesk?

Helpdesk positions typically require a high school diploma or equivalent, along with strong communication and problem-solving skills. Technical knowledge of computer hardware, software, and common operating systems is often necessary, and certifications like CompTIA A+ can enhance job prospects.

What are popular job titles related to Helpdesk jobs in Roscoe, IL?

For Helpdesk jobs in Roscoe, IL, the most frequently searched job titles are:

What job categories do people searching Helpdesk jobs in Roscoe, IL look for?

The top searched job categories for Helpdesk jobs in Roscoe, IL are:

What cities near Roscoe, IL are hiring for Helpdesk jobs?

Cities near Roscoe, IL with the most Helpdesk job openings:

Helpdesk jobs near you
Infographic showing various Helpdesk job openings in Roscoe, IL as of August 2026, with employment types broken down into 85% Full Time, 12% Part Time, and 3% Contract. Highlights an 91% Physical, 3% Hybrid, and 6% Remote job distribution, with an average salary of $46,895 per year, or $22.5 per hour.

Delivery Helper - Huntley, IL

AUM Logistiks, LLC

Huntley, IL • On-site

$18/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 23 days ago

Job description

Urgently hiring Full-time / Part-time from $16:00-$17 an hour This is a deliveryhelperposition with AUMLogistiks, LLC, delivering Packages for Amazon.We are looking for hard working, reliable and team oriented team members, obsessed with customer satisfaction.

Benefits:

  • 401(k)
  • 401(k) matching
  • Dental insurance
  • Flexible schedule
  • Health insurance
  • Paid time off
  • Paid training
  • Referral program
  • Tuition reimbursement
  • Vision insurance