ZipRecruiter

Log In

1

Helpdesk Jobs in Mableton, GA (NOW HIRING)

Ashley Global Retail, LLC

Delivery Helper

Atlanta, GA · On-site

$15.25 - $17.25/hr

Summary The Home Delivery Driver Helper plays a crucial role in delivering products to designated locations. To excel in this position, the helper needs to prioritize efficiency, effectiveness, and ...

Ashley Global Retail, LLC

Delivery Helper

Atlanta, GA · On-site

$15.25 - $17.25/hr

Summary The Home Delivery Driver Helper plays a crucial role in delivering products to designated locations. To excel in this position, the helper needs to prioritize efficiency, effectiveness, and ...

Brasfield & Gorrie, LLC

Carpenter Helper

Hiram, GA · On-site

$15.25 - $19.25/hr

Help carpenters by performing duties of lesser skill. * Duties include using, supplying or holding materials or tools, and cleaning work area and equipment. * Build rough wooden structures, such as ...

Openwork

Machine Helper

Canton, GA · On-site

$16/hr

Openwork is currently engaged in a search to find a hardworking Machine Helper in Canton, GA. In this active and hands-on role, you will be responsible for keeping production machinery running ...

previous pagenext page

Showing results 21-40

All JobsHelpdesk JobsHelpdesk Jobs in Mableton, GA

Helpdesk information

See Mableton, GA salary details

$11

$21

$30

How much do helpdesk jobs pay per hour?

As of Sep 8, 2026, the average hourly pay for helpdesk in Mableton, GA is $21.05, according to ZipRecruiter salary data. Most workers in this role earn between $17.50 and $23.61 per hour, depending on experience, location, and employer.

What is a helpdesk?

Helpdesk jobs involve providing technical support and assistance to users who are experiencing issues with computer systems, software, or hardware. Helpdesk professionals typically troubleshoot problems, answer queries, and guide users through solutions either in person, over the phone, or via email and chat. They play a crucial role in maintaining the productivity of an organization by ensuring that technical issues are resolved swiftly and efficiently.

What are the key skills and qualifications needed to thrive as a helpdesk professional?

To thrive as a Helpdesk professional, you need a strong understanding of computer systems, troubleshooting techniques, and customer service principles, often supported by a relevant IT certification such as CompTIA A+. Familiarity with ticketing systems like ServiceNow or Zendesk and remote support tools is typically required. Excellent communication, patience, and problem-solving abilities are vital soft skills for effective user support. These skills ensure timely resolution of technical issues and high user satisfaction, which are critical for maintaining business productivity.

What are some common challenges faced by helpdesk professionals and how can they be overcome?

Helpdesk professionals often encounter challenges such as managing high volumes of support requests, troubleshooting a wide range of technical issues, and communicating complex information to users with varying technical backgrounds. To overcome these challenges, it’s important to prioritize tasks effectively, maintain clear documentation, and develop strong communication skills. Collaborating closely with team members and utilizing knowledge bases can also help resolve issues more efficiently and provide consistent support to end users.

What is the difference between Helpdesk vs Technical Support Specialist?

AspectHelpdeskTechnical Support Specialist
CredentialsTypically requires a high school diploma or equivalent; certifications like CompTIA A+ are commonOften requires similar certifications; some roles prefer additional certifications like Network+ or vendor-specific certs
Work EnvironmentHelpdesk staff usually work in an office or call center setting, providing remote or on-site supportTechnical Support Specialists may work in call centers, on-site, or remotely, often handling more complex issues
Employer & Industry UsageCommon in IT, customer service, and tech companies for general user supportFound in IT firms, software companies, and hardware providers, focusing on technical problem resolution

Helpdesk and Technical Support Specialist roles share similar credentials and work environments, but Technical Support Specialists often handle more complex technical issues. Both roles are essential in IT support, with Helpdesk staff serving as the first point of contact and Technical Support Specialists providing in-depth technical assistance.

What qualifications do I need for a helpdesk?

Helpdesk positions typically require a high school diploma or equivalent, along with strong communication and problem-solving skills. Technical knowledge of computer hardware, software, and common operating systems is often necessary, and certifications like CompTIA A+ can enhance job prospects.

What are the most commonly searched types of Helpdesk jobs in Mableton, GA?

The most popular types of Helpdesk jobs in Mableton, GA are:

What are popular job titles related to Helpdesk jobs in Mableton, GA?

For Helpdesk jobs in Mableton, GA, the most frequently searched job titles are:

What job categories do people searching Helpdesk jobs in Mableton, GA look for?

The top searched job categories for Helpdesk jobs in Mableton, GA are:

What cities near Mableton, GA are hiring for Helpdesk jobs?

Cities near Mableton, GA with the most Helpdesk job openings:

Helpdesk jobs near you
Infographic showing various Helpdesk job openings in Mableton, GA as of August 2026, with employment types broken down into 81% Full Time, 12% Part Time, 6% Contract, and 1% Nights. Highlights an 86% Physical, 4% Hybrid, and 10% Remote job distribution, with an average salary of $43,783 per year, or $21 per hour.

Systems Technician/Helpdesk - Draper, UT

ProdataKey, Inc.

Brookhaven, GA • On-site

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 28 days ago

Key responsibilities

  • Serve as the initial point of support for hardware, user accounts, and IT platforms, including troubleshooting and resolving issues.

  • Manage user account provisioning, MFA enrollment, and offboarding processes, as well as user and group administration within the company's IDP platform.

  • Create and maintain technical documentation, and track hardware assets, software licenses, and support tickets.

Job description

About the Role

As a Systems Technician, you will serve as the primary point of contact for our team's hardware, user accounts, and essential IT platforms. In this hands-on role, you will manage user account provisioning and MFA enrollment during onboarding and offboarding, troubleshoot endpoint devices, and provide front-line Salesforce CRM support and basic administration. Beyond resolving daily user tickets, you will manage hardware assets, track software licenses, and build clear technical and self-service documentation. If you are a proactive problem-solver with a passion for troubleshooting and a knack for keeping technology reliable, we would love to have you on our team.

Essential Functions:

The following list of functions is descriptive of the work to be performed, but it should not be construed as an exhaustive list of responsibilities, processes, or tasks that the job may require.

  • Initial point of support for all laptops, desktops, peripherals, video displays, and conference room equipment.

  • Front-line Salesforce CRM support for users, permissions, case triage, basic troubleshooting

  • Salesforce CRM workflow and general system administration, maintenance, and troubleshooting.

  • Initial point of support for user account management, password resets, and troubleshooting.

  • Manage employee onboarding and offboarding (provisioning, MFA enrollment, deprovisioning)

  • User and group administration within the company IDP/user account management platform.

  • Manage the helpdesk ticket queue to accurately reflect current workload, problem systems, etc.

  • End user software license tracking.

  • Management and asset tracking of end-user devices and equipment.

  • Endpoint enrollment and software deployment.

  • Create and maintain thorough documentation related to IT processes and procedures.

  • Create and maintain end user self-service helpdesk documentation

Qualifications:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and ability required. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

Minimum Qualifications:

  • 1-3 Years in IT support or helpdesk, or equivalent hands-on experience

  • Experience administering a cloud productivity suite, including user, group, and license management

  • Familiarity with a major CRM platform as a user or junior administrator

  • Basic networking literacy regarding TCP/IP, DHCP, DNS, VLANs, etc.

  • Solid troubleshooting skills

  • Ability to create, edit, and maintain technical documentation

  • Effective communication skills and the ability to collaborate with stakeholders on technical issues

Preferred Qualifications

  • Technical certifications, such as CompTIA A+, Google IT Support, etc.

  • Exposure to mobile device management tools

  • Experience with automation scripting

  • Familiarity with support ticketing platforms

  • Physical access control/security industry background

Compensation & Benefits

  • Competitive salary based on experience

  • Comprehensive medical, dental, and vision coverage

  • 401(k) with company match

  • 3 weeks PTO annually

  • Paid company holidays

  • Health Saving Account

Pay Rate Type

Salary, Full Time Position

Location

This position is an in-person, non-remote role working from PDK's headquarters located in Draper, UT.

Physical Demands and Work Environment:

The physical demands described here are representative of those that must be met or may be encountered by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

Prolonged sitting and occasionally lifting/pushing more than 30 pounds or exerting heavy force, in a wide disparity of environmental conditions.

About ProdataKey

ProdataKey (PDK) is a leading innovator in commercial access control. Our intuitive, cloud-based solutions protect life and property across thousands of facilities every day. For 10 consecutive years, PDK has been recognized among Utah's Top 100 fastest-growing companies.

Pay Rate Type:

Salary

If you're looking for a career with a growing company where you are part of a team dedicated to making a difference, you'll enjoy your career with us!

Apply