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Helpdesk Jobs in Mableton, GA (NOW HIRING)

CNR Technologies

Helpdesk Engineer

Woodstock, GA · On-site

$20K - $35K/yr

At CNR, you're not just another help desk tech--you're part of a team that invests in your growth and celebrates your success. We offer: * Competitive salary based on experience * Remote flexibility ...

Ask IT consulting

Helpdesk Technician

Atlanta, GA · On-site

$19.25 - $26/hr

Preferred Qualifications 2+ years experience performing as Helpdesk Technician with hands on knowledge in resolving issues with Outlook, MS Office, Win 7, Active Directory, COTS applications.

CNR Technologies

Helpdesk Engineer

Woodstock, GA · On-site

$20K - $35K/yr

At CNR, you're not just another help desk tech--you're part of a team that invests in your growth and celebrates your success. We offer: * Competitive salary based on experience * Remote flexibility ...

CNR Technologies

Helpdesk Engineer

Woodstock, GA · On-site

$20K - $35K/yr

At CNR, you're not just another help desk tech--you're part of a team that invests in your growth and celebrates your success. We offer: * Competitive salary based on experience * Remote flexibility ...

Bennett Thrasher LLP

Helpdesk Support Analyst

Atlanta, GA · On-site

$19.50 - $26.50/hr

As a Helpdesk Support Analyst at Bennett Thrasher, you will support end users across the firm. This includes receiving, prioritizing, documenting, and actively resolving end user help requests. You ...

nLeague

Helpdesk System Analyst

Atlanta, GA · On-site

$19.75 - $27/hr

DOAS Helpdesk System Analyst Client: DOAS Location: 200 Piedmont Ave SE, Suite 1804 West Tower, Atlanta, GA 30334 Duration: 12 Months(Possibility of extension) On Site : As a Help Desk System Analyst ...

Georgia

Student Helpdesk Specialist

Acworth, GA · On-site

$45K/yr

Student Helpdesk Specialist Agency: Chattahoochee Technical College Job Requisition ID: JR0000002986 Shift: Any (United States of America) Compensation Details: $45,301.59 POSITION ANNOUNCEMENT ...

Ole Mexican Foods Inc

Helpdesk Associate Tier 1

Norcross, GA · On-site

$18.75 - $25.25/hr

Work with vendors to help resolve technical issues * Lift, move IT equipment and rearrange work areas for employees * Create and maintain process documents * Basic networking skills such as ...

Verida Inc

IT Helpdesk Specialist- DC

Villa Rica, GA · On-site

... help desk type items. · 24x7 support, flexibility for night and weekend work as well as travel to satellite offices. · Assist with the inventory management of software and hardware. · Promote ...

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Showing results 1-20

All JobsHelpdesk JobsHelpdesk Jobs in Mableton, GA

Helpdesk information

See Mableton, GA salary details

$11

$21

$30

How much do helpdesk jobs pay per hour?

As of Sep 8, 2026, the average hourly pay for helpdesk in Mableton, GA is $21.05, according to ZipRecruiter salary data. Most workers in this role earn between $17.50 and $23.61 per hour, depending on experience, location, and employer.

What is a helpdesk?

Helpdesk jobs involve providing technical support and assistance to users who are experiencing issues with computer systems, software, or hardware. Helpdesk professionals typically troubleshoot problems, answer queries, and guide users through solutions either in person, over the phone, or via email and chat. They play a crucial role in maintaining the productivity of an organization by ensuring that technical issues are resolved swiftly and efficiently.

What are the key skills and qualifications needed to thrive as a helpdesk professional?

To thrive as a Helpdesk professional, you need a strong understanding of computer systems, troubleshooting techniques, and customer service principles, often supported by a relevant IT certification such as CompTIA A+. Familiarity with ticketing systems like ServiceNow or Zendesk and remote support tools is typically required. Excellent communication, patience, and problem-solving abilities are vital soft skills for effective user support. These skills ensure timely resolution of technical issues and high user satisfaction, which are critical for maintaining business productivity.

What are some common challenges faced by helpdesk professionals and how can they be overcome?

Helpdesk professionals often encounter challenges such as managing high volumes of support requests, troubleshooting a wide range of technical issues, and communicating complex information to users with varying technical backgrounds. To overcome these challenges, it’s important to prioritize tasks effectively, maintain clear documentation, and develop strong communication skills. Collaborating closely with team members and utilizing knowledge bases can also help resolve issues more efficiently and provide consistent support to end users.

What is the difference between Helpdesk vs Technical Support Specialist?

AspectHelpdeskTechnical Support Specialist
CredentialsTypically requires a high school diploma or equivalent; certifications like CompTIA A+ are commonOften requires similar certifications; some roles prefer additional certifications like Network+ or vendor-specific certs
Work EnvironmentHelpdesk staff usually work in an office or call center setting, providing remote or on-site supportTechnical Support Specialists may work in call centers, on-site, or remotely, often handling more complex issues
Employer & Industry UsageCommon in IT, customer service, and tech companies for general user supportFound in IT firms, software companies, and hardware providers, focusing on technical problem resolution

Helpdesk and Technical Support Specialist roles share similar credentials and work environments, but Technical Support Specialists often handle more complex technical issues. Both roles are essential in IT support, with Helpdesk staff serving as the first point of contact and Technical Support Specialists providing in-depth technical assistance.

What qualifications do I need for a helpdesk?

Helpdesk positions typically require a high school diploma or equivalent, along with strong communication and problem-solving skills. Technical knowledge of computer hardware, software, and common operating systems is often necessary, and certifications like CompTIA A+ can enhance job prospects.

What are the most commonly searched types of Helpdesk jobs in Mableton, GA?

The most popular types of Helpdesk jobs in Mableton, GA are:

What are popular job titles related to Helpdesk jobs in Mableton, GA?

For Helpdesk jobs in Mableton, GA, the most frequently searched job titles are:

What job categories do people searching Helpdesk jobs in Mableton, GA look for?

The top searched job categories for Helpdesk jobs in Mableton, GA are:

What cities near Mableton, GA are hiring for Helpdesk jobs?

Cities near Mableton, GA with the most Helpdesk job openings:

Helpdesk jobs near you
Infographic showing various Helpdesk job openings in Mableton, GA as of August 2026, with employment types broken down into 81% Full Time, 12% Part Time, 6% Contract, and 1% Nights. Highlights an 86% Physical, 4% Hybrid, and 10% Remote job distribution, with an average salary of $43,783 per year, or $21 per hour.

Helpdesk Engineer

CNR Technologies

Woodstock, GA • On-site

$20K - $35K/yr

Full-time

Medical, PTO

Re-posted 28 days ago

Job description

CNR Technologies is seeking an enthusiastic Entry-Level IT Support Engineer (Tier 1) to join our growing team. This role is perfect for someone starting their IT career who wants hands-on experience, ongoing training, and exposure to real-world systems and environments.
As a Tier 1 Engineer, you’ll provide first-line technical support, assist clients with common IT issues, and work closely with senior engineers to learn, grow, and advance your skills. This is a highly supportive, team-oriented environment with continual opportunities for development.
Key Responsibilities

  • Troubleshoot and resolve common client issues including:
    • Email, Outlook, and Microsoft Office problems
    • Printer and imaging issues
    • User accounts, password resets, and workstation setup
    • Basic server and network-related tasks (with guidance)
  • Provide support through:
    • Remote assistance
    • Phone support
    • Onsite client visits as needed
  • Travel to client locations primarily in Woodstock and surrounding areas (occasional travel outside the region)
  • Document work thoroughly in tickets and follow established processes
  • Escalate advanced issues to Tier 2/Tier 3 engineers when needed
Skills & Requirements

  • CompTIA A+ (preferred but not required if actively pursuing)
  • Basic experience supporting Windows systems (Outlook, printers, Office apps, etc.)
  • Strong communication skills when explaining technical issues to clients
  • Willingness to learn, take direction, and grow into a more advanced role
  • Customer service experience or any client-facing role strongly preferred
  • Reliable transportation for onsite visits
  • Ability to work additional hours when needed
  • Strong attention to detail and a positive, solutions-focused attitude
  • Familiarity with Microsoft Office and ticketing/CRM systems is a plus
Why Join CNR Technologies?

We pride ourselves on being a company where people love to build their careers. At CNR, you’re not just another help desk tech—you’re part of a team that invests in your growth and celebrates your success.
We offer:
  • Competitive salary based on experience
  • Remote flexibility with onsite visits only as needed
  • Performance-based raises and bonuses
  • Generous and flexible paid time off
  • Company medical reimbursement benefit
  • Company-funded IT training and certification programs
  • Exposure to the latest technologies and real-world environments
  • A supportive team that wants to see you advance

Compensation

Salary will be competitive and commensurate with experience.
 Please include your preferred salary range when applying.

Equal Opportunity Employer

CNR Technologies is an Equal Opportunity employer. All qualified applicants will receive consideration without regard to race, color, religion, sex, national origin, disability, or protected veteran status.