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Helpdesk Jobs in Houston, PA (NOW HIRING)

Oracle HCM Helpdesk Module

Pittsburgh, PA · On-site

$19.50 - $26.25/hr

Oracle HCM Helpdesk Module Job Location: Pittsburgh, PA Job Type: Contract * Lead the implementation of the Oracle HCM Cloud Help Desk module by collaborating with crossfunctional teams to gather ...

Helper

Irwin, PA · On-site

$13 - $15.75/hr

We are looking for Helpers to work the day shift Monday-Friday 4:45 AM - End of shift (10-11hour days) at our WM site in North Huntingdon. What is the value of a WM job? The value of a WM job is more ...

Helper

North Huntingdon, PA · On-site

$13 - $15.75/hr

We are looking for Helpers to work the day shift Monday-Friday 4:45 AM - End of shift (10-11hour days) at our WM site in North Huntingdon. What is the value of a WM job? The value of a WM job is more ...

Helper

North Huntingdon, PA

$13 - $15.75/hr

We are looking for Helpers to work the day shift Monday-Friday 4:45 AM - End of shift (10-11hour days) at our WM site in North Huntingdon. What is the value of a WM job? The value of a WM job is more ...

Mover / Helper

Bridgeville, PA · On-site

$20 - $150/day

Hiring Immediately | Weekly Pay + Daily Tips | Flexible Scheduling All My Sons Moving & Storage is looking for energetic, dependable Helpers to join our professional moving team. If you enjoy staying ...

Mover / Helper

Pittsburgh, PA · On-site

$20 - $150/day

Hiring Immediately | Weekly Pay + Daily Tips | Flexible Scheduling All My Sons Moving & Storage is looking for energetic, dependable Helpers to join our professional moving team. If you enjoy staying ...

Mover / Helper

Pittsburgh, PA · On-site

$20 - $150/day

Hiring Immediately | Weekly Pay + Daily Tips | Flexible Scheduling All My Sons Moving & Storage is looking for energetic, dependable Helpers to join our professional moving team. If you enjoy staying ...

Mover / Helper

Bridgeville, PA · On-site

$20 - $150/day

Hiring Immediately | Weekly Pay + Daily Tips | Flexible Scheduling All My Sons Moving & Storage is looking for energetic, dependable Helpers to join our professional moving team. If you enjoy staying ...

Welder Helper

Washington, PA · On-site

$14.75 - $18.50/hr

As a Welder Helper , you'll work alongside experienced welders, keeping tools and materials ready, preparing pipe for welding, and ensuring the jobsite is safe and organized. Why you'll love this job:

Delivery Helper

Pittsburgh, PA · On-site

$31.50/hr

Delivery Helpers Join Our Team! Are you looking for a fast-paced, rewarding job that gets you on the road and lets you earn while you deliver smiles? Look no further Levin Furniture and Mattress are ...

Delivery Helper

Mcmurray, PA · On-site

$31.50/hr

Delivery Helpers Join Our Team! Are you looking for a fast-paced, rewarding job that gets you on the road and lets you earn while you deliver smiles? Look no further Levin Furniture and Mattress are ...

Delivery Helper

Canonsburg, PA · On-site

$31.50/hr

Levin Furniture and Mattress is Hiring Non-CDL Delivery Helpers in McMurray, PA! Are you looking for a fast-paced, rewarding job that gets you on the road and lets you earn while you deliver smiles?

Welder Helper

Washington, PA · On-site

$14.75 - $18.50/hr

As a Welder Helper , you'll work alongside experienced welders, keeping tools and materials ready, preparing pipe for welding, and ensuring the jobsite is safe and organized. Why you'll love this job:

JSW Steel is seeking and experienced VTD Helper to join our team! The selected person will support the operation of the Vacuum Tank Degasser (VTD), a critical process used to refine molten steel and ...

Auto Painter Helper

Fayette City, PA · On-site

$14.25 - $17.50/hr

Auto Painter Helpers will be required to repair vehicles thoroughly, safely, and profitably in accordance with Caliber and OEM standards using our state-of-the-art equipment. BENEFITS OF JOINING THE ...

New

The Help Desk Analyst is responsible for assisting our IT team and providing exceptional customer service. Starting Rate: $50,000 Responsibilities * Provide prompt, courteous support company wide, in ...

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Helpdesk information

See Houston, PA salary details

$11

$21

$31

How much do helpdesk jobs pay per hour?

As of Sep 7, 2026, the average hourly pay for helpdesk in Houston, PA is $21.28, according to ZipRecruiter salary data. Most workers in this role earn between $17.69 and $23.85 per hour, depending on experience, location, and employer.

What is a helpdesk?

Helpdesk jobs involve providing technical support and assistance to users who are experiencing issues with computer systems, software, or hardware. Helpdesk professionals typically troubleshoot problems, answer queries, and guide users through solutions either in person, over the phone, or via email and chat. They play a crucial role in maintaining the productivity of an organization by ensuring that technical issues are resolved swiftly and efficiently.

What are the key skills and qualifications needed to thrive as a helpdesk professional?

To thrive as a Helpdesk professional, you need a strong understanding of computer systems, troubleshooting techniques, and customer service principles, often supported by a relevant IT certification such as CompTIA A+. Familiarity with ticketing systems like ServiceNow or Zendesk and remote support tools is typically required. Excellent communication, patience, and problem-solving abilities are vital soft skills for effective user support. These skills ensure timely resolution of technical issues and high user satisfaction, which are critical for maintaining business productivity.

What are some common challenges faced by helpdesk professionals and how can they be overcome?

Helpdesk professionals often encounter challenges such as managing high volumes of support requests, troubleshooting a wide range of technical issues, and communicating complex information to users with varying technical backgrounds. To overcome these challenges, it’s important to prioritize tasks effectively, maintain clear documentation, and develop strong communication skills. Collaborating closely with team members and utilizing knowledge bases can also help resolve issues more efficiently and provide consistent support to end users.

What is the difference between Helpdesk vs Technical Support Specialist?

AspectHelpdeskTechnical Support Specialist
CredentialsTypically requires a high school diploma or equivalent; certifications like CompTIA A+ are commonOften requires similar certifications; some roles prefer additional certifications like Network+ or vendor-specific certs
Work EnvironmentHelpdesk staff usually work in an office or call center setting, providing remote or on-site supportTechnical Support Specialists may work in call centers, on-site, or remotely, often handling more complex issues
Employer & Industry UsageCommon in IT, customer service, and tech companies for general user supportFound in IT firms, software companies, and hardware providers, focusing on technical problem resolution

Helpdesk and Technical Support Specialist roles share similar credentials and work environments, but Technical Support Specialists often handle more complex technical issues. Both roles are essential in IT support, with Helpdesk staff serving as the first point of contact and Technical Support Specialists providing in-depth technical assistance.

What qualifications do I need for a helpdesk?

Helpdesk positions typically require a high school diploma or equivalent, along with strong communication and problem-solving skills. Technical knowledge of computer hardware, software, and common operating systems is often necessary, and certifications like CompTIA A+ can enhance job prospects.

What job categories do people searching Helpdesk jobs in Houston, PA look for?

The top searched job categories for Helpdesk jobs in Houston, PA are:

What cities near Houston, PA are hiring for Helpdesk jobs?

Cities near Houston, PA with the most Helpdesk job openings:

Infographic showing various Helpdesk job openings in Houston, PA as of August 2026, with employment types broken down into 83% Full Time, 11% Part Time, and 6% Contract. Highlights an 88% Physical, 4% Hybrid, and 8% Remote job distribution, with an average salary of $44,258 per year, or $21.3 per hour.

Oracle HCM Helpdesk Module

Staffingine LLC

Pittsburgh, PA • On-site

$19.50 - $26.25/hr

Contractor

Re-posted 5 days ago


Job description

Job Title: Oracle HCM Helpdesk Module 
Job Location: Pittsburgh, PA 
Job Type: Contract 

Job Description:  

  • Lead the implementation of the Oracle HCM Cloud Help Desk module by collaborating with crossfunctional teams to gather requirements and configure the system to meet business needs 

  • Implement HR Help Desk module by configuring the key components such as Security Service Requests Delegation Entitlement Queues Routing Notification Email Action Plans Knowledge Content User Experience Survey Integration Framework and Workflows 

  • Customize and extend the Help Desk functionalities from basic to advance level capabilities using Visual Builder 

  • Provide expert guidance and support during the deployment phase ensuring that all technical and functional aspects are addressed effectively 

  • Develop and deliver training materials and sessions to endusers ensuring they are equipped to utilize the system efficiently 

  • Monitor and analyze system performance postimplementation identifying areas for improvement and implementing necessary changes to enhance functionality 

  • Collaborate with IT and People Team departments to troubleshoot and resolve any technical issues ensuring minimal disruption to help desk operations 

  • Stay updated with the latest Oracle HCM Cloud Help Desk features and updates recommending and implementing enhancements to maintain system relevance and efficiency 

QUALIFICATIONS 

  • Oracle HCM Cloud certification is preferred 

EXPERIENCE 

  • Typically 5 to 8 years of experience in implementing and supporting Oracle HCM Cloud solutions with a focus on the Help Desk module 

SKILLS 

  • Strong expertise in Oracle HCM Cloud Help Desk configuration and implementation 

  • Expertise in Visual Build to extend the Help Desk functionalities 

  • Excellent problem-solving skills with the ability to troubleshoot complex technical issues 

  • Effective communication and training skills to engage with diverse stakeholders and end-users