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Helpdesk Jobs in Hackensack, NJ (NOW HIRING)

American Elevator Group

Helper

Brooklyn, NY · On-site

$25 - $30/hr

As an Elevator Helper you will be responsible for assisting the Mechanic on maintenance jobs, keeping the tools and job site organized, running parts and materials, and maintaining tools, equipment ...

American Elevator Group

Helper

Brooklyn, NY

$25 - $30/hr

As an Elevator Helper you will be responsible for assisting the Mechanic on modernization jobs, keeping the tools and job site organized, running parts and materials, and maintaining tools, equipment ...

American Elevator Group

Helper

Brooklyn, NY · On-site

$25 - $30/hr

As an Elevator Helper you will be responsible for assisting the Mechanic on modernization jobs, keeping the tools and job site organized, running parts and materials, and maintaining tools, equipment ...

American Elevator Group

Helper

Brooklyn, NY

$25 - $30/hr

As an Elevator Helper you will be responsible for assisting the Mechanic on maintenance jobs, keeping the tools and job site organized, running parts and materials, and maintaining tools, equipment ...

husadayforce

Helper

New York, NY

$16.25 - $19.75/hr

Program: Audubon | 284 Audubon Avenue, Manhattan, NY 10033 What You'll Do HELP USA is seeking a Kitchen Helper to join the food services team at one of our transitional, shelter housing sites.

SMS Delivery LLC

Helper

Moonachie, NJ · On-site

$18/hr

We have immediate opportunities available for Helpers in Teterboro, N.J. * This position will be delivering a variety of "Home Goods". * Anybody with experience is welcome to apply. * Paid Time Off

SMS Delivery LLC

Helper

North Bergen, NJ · On-site

$18/hr

We have immediate opportunities available for Helpers in Teterboro, N.J. * This position will be delivering a variety of "Home Goods". * Anybody with experience is welcome to apply. * Paid Time Off

SMS Delivery LLC

Helper

Carlstadt, NJ · On-site

$18/hr

We have immediate opportunities available for Helpers in Teterboro, N.J. * This position will be delivering a variety of "Home Goods". * Anybody with experience is welcome to apply. * Paid Time Off

SMS Delivery LLC

Helper

Englewood, NJ · On-site

$18/hr

We have immediate opportunities available for Helpers in Teterboro, N.J. * This position will be delivering a variety of "Home Goods". * Anybody with experience is welcome to apply. * Paid Time Off

SMS Delivery LLC

Helper

Fair Lawn, NJ · On-site

$18/hr

We have immediate opportunities available for Helpers in Teterboro, N.J. * This position will be delivering a variety of "Home Goods". * Anybody with experience is welcome to apply. * Paid Time Off

SMS Delivery LLC

Helper

Teaneck, NJ · On-site

$18/hr

We have immediate opportunities available for Helpers in Teterboro, N.J. * This position will be delivering a variety of "Home Goods". * Anybody with experience is welcome to apply. * Paid Time Off

SMS Delivery LLC

Helper

Newark, NJ · On-site

$18/hr

We have immediate opportunities available for Helpers in Teterboro, N.J. * This position will be delivering a variety of "Home Goods". * Anybody with experience is welcome to apply. * Paid Time Off

SMS Delivery LLC

Helper

Moonachie, NJ · On-site

$18/hr

We have immediate opportunities available for Helpers in Teterboro, N.J. * This position will be delivering a variety of "Home Goods". * Anybody with experience is welcome to apply. * Paid Time Off

husadayforce

Helper

New York, NY

$16.25 - $19.75/hr

Program: Audubon | 284 Audubon Avenue, Manhattan, NY 10033 What You'll Do HELP USA is seeking a Kitchen Helper to join the food services team at one of our transitional, shelter housing sites.

SMS Delivery LLC

Helper

Secaucus, NJ · On-site

$18/hr

We have immediate opportunities available for Helpers in Teterboro, N.J. * This position will be delivering a variety of "Home Goods". * Anybody with experience is welcome to apply. * Paid Time Off

SMS Delivery LLC

Helper

North Bergen, NJ · On-site

$18/hr

We have immediate opportunities available for Helpers in Teterboro, N.J. * This position will be delivering a variety of "Home Goods". * Anybody with experience is welcome to apply. * Paid Time Off

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Showing results 41-60

All JobsHelpdesk JobsHelpdesk Jobs in Hackensack, NJ

Helpdesk information

See Hackensack, NJ salary details

$13

$25

$36

How much do helpdesk jobs pay per hour?

As of Aug 11, 2026, the average hourly pay for helpdesk in Hackensack, NJ is $25.16, according to ZipRecruiter salary data. Most workers in this role earn between $20.91 and $28.22 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a helpdesk professional?

To thrive as a Helpdesk professional, you need a strong understanding of computer systems, troubleshooting techniques, and customer service principles, often supported by a relevant IT certification such as CompTIA A+. Familiarity with ticketing systems like ServiceNow or Zendesk and remote support tools is typically required. Excellent communication, patience, and problem-solving abilities are vital soft skills for effective user support. These skills ensure timely resolution of technical issues and high user satisfaction, which are critical for maintaining business productivity.

What are some common challenges faced by helpdesk professionals and how can they be overcome?

Helpdesk professionals often encounter challenges such as managing high volumes of support requests, troubleshooting a wide range of technical issues, and communicating complex information to users with varying technical backgrounds. To overcome these challenges, it’s important to prioritize tasks effectively, maintain clear documentation, and develop strong communication skills. Collaborating closely with team members and utilizing knowledge bases can also help resolve issues more efficiently and provide consistent support to end users.

What is a helpdesk?

Helpdesk jobs involve providing technical support and assistance to users who are experiencing issues with computer systems, software, or hardware. Helpdesk professionals typically troubleshoot problems, answer queries, and guide users through solutions either in person, over the phone, or via email and chat. They play a crucial role in maintaining the productivity of an organization by ensuring that technical issues are resolved swiftly and efficiently.

What is the difference between Helpdesk vs Technical Support Specialist?

AspectHelpdeskTechnical Support Specialist
CredentialsTypically requires a high school diploma or equivalent; certifications like CompTIA A+ are commonOften requires similar certifications; some roles prefer additional certifications like Network+ or vendor-specific certs
Work EnvironmentHelpdesk staff usually work in an office or call center setting, providing remote or on-site supportTechnical Support Specialists may work in call centers, on-site, or remotely, often handling more complex issues
Employer & Industry UsageCommon in IT, customer service, and tech companies for general user supportFound in IT firms, software companies, and hardware providers, focusing on technical problem resolution

Helpdesk and Technical Support Specialist roles share similar credentials and work environments, but Technical Support Specialists often handle more complex technical issues. Both roles are essential in IT support, with Helpdesk staff serving as the first point of contact and Technical Support Specialists providing in-depth technical assistance.

What are the most commonly searched types of Helpdesk jobs in Hackensack, NJ? The most popular types of Helpdesk jobs in Hackensack, NJ are:
What are popular job titles related to Helpdesk jobs in Hackensack, NJ? For Helpdesk jobs in Hackensack, NJ, the most frequently searched job titles are:
What job categories do people searching Helpdesk jobs in Hackensack, NJ look for? The top searched job categories for Helpdesk jobs in Hackensack, NJ are:
What cities near Hackensack, NJ are hiring for Helpdesk jobs? Cities near Hackensack, NJ with the most Helpdesk job openings:
Helpdesk jobs near you
Infographic showing various Helpdesk job openings in Hackensack, NJ as of July 2026, with employment types broken down into 57% Full Time, and 43% Temporary. Highlights an 100% In-person job distribution, with an average salary of $52,343 per year, or $25.2 per hour.

Experienced IT Helpdesk Technician

Evade Solutions Inc

Manhattan, NY • On-site

$55K/yr

Part-time

Re-posted 22 days ago

Job description

Experienced IT Helpdesk Technician
Part-Time position
 
Job Summary
NYC-based, small-size IT consulting company operating in the fashion industry and several other sectors. We are seeking an experienced IT Helpdesk Technician to provide high-quality technical support to end users across the organization. The job is part-time (3-4 days per week, 9am-5pm) in central Manhattan location. The ideal candidate has strong troubleshooting skills, a customer-focused mindset, and hands-on experience supporting desktops, laptops, networks, and common business applications in a fast-paced environment.
 
Key Responsibilities
  • Provide Level 2 (and advanced Level 1) technical support for hardware, software, and network issues
  • Troubleshoot and resolve issues related to Windows/macOS operating systems, Microsoft 365, email, and common business applications
  • Support user accounts, permissions, and security using Active Directory, Azure AD, and related tools
  • Diagnose and resolve network connectivity issues (LAN, Wi-Fi, VPN)
  • Install, configure, and maintain desktops, laptops, printers, and mobile devices
  • Escalate complex issues to senior IT staff or vendors when required, following established procedures
  • Document incidents, solutions, and procedures in the ticketing system and knowledge base
  • Participate in system upgrades, rollouts, and IT projects as needed
  • Ensure compliance with security policies and data protection standards
Required Qualifications
  • 2/3 years of experience in an IT helpdesk or technical support role
  • Strong knowledge of Windows environments (Windows 10/11, Windows Server basics)
  • Hands-on experience with Active Directory, Group Policy, and user management
  • Familiarity with Microsoft 365 (Outlook, Teams, OneDrive, SharePoint)
  • Solid understanding of networking fundamentals (TCP/IP, DNS, DHCP)
  • Excellent problem-solving and communication skills
  • Ability to manage multiple issues and prioritize effectively
Preferred Qualifications
  • Experience with macOS and mobile device management 
  • Basic knowledge of firewalls, VPNs, and endpoint security solutions
  • Experience supporting remote users and hybrid work environments
Soft Skills
  • Strong customer service orientation
  • Clear verbal and written communication
  • Patience and professionalism under pressure
  • Ability to work independently and as part of a team
Work Environment
  • Office-based, midtown Manhattan (near Grand Central Station)
  • May require occasional after-hours 
  • 3-4 days part-time position (9 to 5pm)
Compensation & Benefits
  • Salary: to be discussed during the interview process
  • Ongoing training and certification support
  • Career growth opportunities within the IT team