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Helpdesk Jobs in Brandon, FL (NOW HIRING)

chromalloy

Helpdesk Analyst

Tampa, FL

$19.25 - $26.50/hr

The Helpdesk Analyst reports to the Regional IT Manager - East US and provides hardware and software maintenance, training and consultation, and recommendations about future planning and development ...

chromalloy

Helpdesk Analyst

Tampa, FL

$19.25 - $26.50/hr

The Helpdesk Analyst reports to the Regional IT Manager - East US and provides hardware and software maintenance, training and consultation, and recommendations about future planning and development ...

krg technology inc

Helpdesk Support

Saint Petersburg, FL

$19 - $25.50/hr

Helpdesk Support Location: Phoenix, AZ / St. Petersburg, FL Duration: Contract Imaging/reimaging of laptops/desktops for Windows and Mac OS (preferred). Break-fix/troubleshooting Asset/inventory ...

chromalloy

Helpdesk Analyst

Tampa, FL

$19.25 - $26.50/hr

The Helpdesk Analyst reports to the Regional IT Manager - East US and provides hardware and software maintenance, training and consultation, and recommendations about future planning and development ...

chromalloy

Helpdesk Analyst

Tampa, FL

$19.25 - $26.50/hr

The Helpdesk Analyst reports to the Regional IT Manager - East US and provides hardware and software maintenance, training and consultation, and recommendations about future planning and development ...

chromalloy

Helpdesk Analyst

Tampa, FL

$19.25 - $26.50/hr

The Helpdesk Analyst reports to the Regional IT Manager - East US and provides hardware and software maintenance, training and consultation, and recommendations about future planning and development ...

chromalloy

Helpdesk Analyst

Tampa, FL

$19.25 - $26.50/hr

The Helpdesk Analyst reports to the Regional IT Manager - East US and provides hardware and software maintenance, training and consultation, and recommendations about future planning and development ...

chromalloy

Helpdesk Analyst

Tampa, FL

$19.25 - $26.50/hr

The Helpdesk Analyst reports to the Regional IT Manager - East US and provides hardware and software maintenance, training and consultation, and recommendations about future planning and development ...

chromalloy

Helpdesk Analyst

Tampa, FL

$19.25 - $26.50/hr

The Helpdesk Analyst reports to the Regional IT Manager - East US and provides hardware and software maintenance, training and consultation, and recommendations about future planning and development ...

krg technology inc

Helpdesk Support

Saint Petersburg, FL

$19 - $25.50/hr

Helpdesk Support Location: St. Petersburg, FL Duration: CTH 1. Imaging / re-imaging laptops & desktops 2. Troubleshooting technical laptop and desktop issues (Windows & applications) 3. ...

krg technology inc

Helpdesk Support

Saint Petersburg, FL

$19 - $25.50/hr

Helpdesk Support Location: St. Petersburg, FL Duration: CTH 1. Imaging / re-imaging laptops & desktops 2. Troubleshooting technical laptop and desktop issues (Windows & applications) 3. ...

chromalloy

Helpdesk Analyst

Tampa, FL

$19.25 - $26.50/hr

The Helpdesk Analyst reports to the Regional IT Manager - East US and provides hardware and software maintenance, training and consultation, and recommendations about future planning and development ...

Chromalloy Gas Turbine LLC

Helpdesk Analyst

Tampa, FL · On-site

$59K - $77K/yr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

The Helpdesk Analyst reports to the Regional IT Manager - East US and provides hardware and software maintenance, training and consultation, and recommendations about future planning and development ...

GDIT

Helpdesk Technician

Tampa, FL

$64K - $86K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Computer Literacy, Computer Systems, Customer Service, End Users, Help Desk Support Certifications: None Experience: 2 + years of related experience US Citizenship Required: Yes Transform technology ...

krg technology inc

Helpdesk Support

Saint Petersburg, FL

$19 - $25.50/hr

1. Imaging / re-imaging laptops & desktops 2. Troubleshooting technical laptop and desktop issues (Windows & applications) 3. Decommissioning end-of-lease desktops & laptops 4. Diagnosing laptop ...

Jün Cyber

L1 Helpdesk Analyst

Saint Petersburg, FL

$19.50 - $26.50/hr

Helpdesk Lead Employment Type: Part-Time (20 hrs per week) Position Summary The L1 Senior Helpdesk Technician is responsible for first-line technical support across Jun Cyber's managed services and ...

New

Jün Cyber

L1 Helpdesk Analyst

Saint Petersburg, FL

$19.50 - $26.50/hr

Helpdesk Lead Employment Type: Part-Time (20 hrs per week) Position Summary The L1 Senior Helpdesk Technician is responsible for first-line technical support across Jun Cyber's managed services and ...

New

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All JobsHelpdesk JobsHelpdesk Jobs in Brandon, FL

Helpdesk information

See Brandon, FL salary details

$11

$20

$29

How much do helpdesk jobs pay per hour?

As of Aug 15, 2026, the average hourly pay for helpdesk in Brandon, FL is $20.12, according to ZipRecruiter salary data. Most workers in this role earn between $16.73 and $22.55 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a helpdesk professional?

To thrive as a Helpdesk professional, you need a strong understanding of computer systems, troubleshooting techniques, and customer service principles, often supported by a relevant IT certification such as CompTIA A+. Familiarity with ticketing systems like ServiceNow or Zendesk and remote support tools is typically required. Excellent communication, patience, and problem-solving abilities are vital soft skills for effective user support. These skills ensure timely resolution of technical issues and high user satisfaction, which are critical for maintaining business productivity.

What are some common challenges faced by helpdesk professionals and how can they be overcome?

Helpdesk professionals often encounter challenges such as managing high volumes of support requests, troubleshooting a wide range of technical issues, and communicating complex information to users with varying technical backgrounds. To overcome these challenges, it’s important to prioritize tasks effectively, maintain clear documentation, and develop strong communication skills. Collaborating closely with team members and utilizing knowledge bases can also help resolve issues more efficiently and provide consistent support to end users.

What is a helpdesk?

Helpdesk jobs involve providing technical support and assistance to users who are experiencing issues with computer systems, software, or hardware. Helpdesk professionals typically troubleshoot problems, answer queries, and guide users through solutions either in person, over the phone, or via email and chat. They play a crucial role in maintaining the productivity of an organization by ensuring that technical issues are resolved swiftly and efficiently.

What is the difference between Helpdesk vs Technical Support Specialist?

AspectHelpdeskTechnical Support Specialist
CredentialsTypically requires a high school diploma or equivalent; certifications like CompTIA A+ are commonOften requires similar certifications; some roles prefer additional certifications like Network+ or vendor-specific certs
Work EnvironmentHelpdesk staff usually work in an office or call center setting, providing remote or on-site supportTechnical Support Specialists may work in call centers, on-site, or remotely, often handling more complex issues
Employer & Industry UsageCommon in IT, customer service, and tech companies for general user supportFound in IT firms, software companies, and hardware providers, focusing on technical problem resolution

Helpdesk and Technical Support Specialist roles share similar credentials and work environments, but Technical Support Specialists often handle more complex technical issues. Both roles are essential in IT support, with Helpdesk staff serving as the first point of contact and Technical Support Specialists providing in-depth technical assistance.

What are the most commonly searched types of Helpdesk jobs in Brandon, FL?

The most popular types of Helpdesk jobs in Brandon, FL are:

What are popular job titles related to Helpdesk jobs in Brandon, FL?

For Helpdesk jobs in Brandon, FL, the most frequently searched job titles are:

What job categories do people searching Helpdesk jobs in Brandon, FL look for?

The top searched job categories for Helpdesk jobs in Brandon, FL are:

What cities near Brandon, FL are hiring for Helpdesk jobs?

Cities near Brandon, FL with the most Helpdesk job openings:

Helpdesk jobs near you
Infographic showing various Helpdesk job openings in Brandon, FL as of July 2026, with employment types broken down into 57% Full Time, and 43% Temporary. Highlights an 100% In-person job distribution, with an average salary of $41,842 per year, or $20.1 per hour.

Helpdesk Analyst

chromalloy

Tampa, FL

$19.25 - $26.50/hr

Full-time

Posted 25 days ago

Chromalloy rating

8.1

Company rating: 8.1 out of 10

Based on 26 frontline employees who took The Breakroom Quiz

153rd of 489 rated machine equipment manufacturers

Job description

The Helpdesk Analyst reports to the Regional IT Manager – East US and provides hardware and software maintenance, training and consultation, and recommendations about future planning and development of resources.  Providing these services in an effective and efficient manner ensures maximum access to and implementation of technology services and resources.

Primary Accountabilities:

  • Provide technical assistance and support related to computer systems, software, and hardware
  • Administer primary the Microsoft stack including Windows
  • Maintain documentation of technical maintenance procedures
  • Maintain daily performance of computer systems
  • Maintain, install and troubleshoot network components and peripherals; copiers, printers, workstation terminals, VOIP phones
  • Determine users’ technical needs and provide them with appropriate solutions
  • Assist in the support of VMware environment
  • Maintain network user accounts through Microsoft O365
  • Resolve help desk tickets as assigned; Freshservice Helpdesk

Technical Requirements:

Desktop/Laptop:

Antivirus, Basic Troubleshooting, Firmware Upgrades, Imaging

Microsoft Stack: Active Directory, Office 365, Powershell, Windows, Exchange, Entra ID

Security Applications:

Duo, Imprivata, Envoy, Delinea, BigFix, Crowdstrike

Education:

Associate degree or equivalent with a minimum 5+ years related experience and/or training, with at least 3 years of experience with Microsoft Active Directory Services.

OR a Bachelor’s degree in Computer Science, MIS, IT or related field with a minimum of 2+ years of related experience, with at least 1 year of experience with Microsoft Active Directory Services. 

Experience with Microsoft Active Directory, Microsoft Terminal Services, and VMWare preferred.
Physical Demands:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is occasionally required to stand. The employee frequently is required to use hands to finger, handle, or feel objects, tools, or controls; reach with hands and arms; and talk or hear. The employee is frequently required to walk. The employee is frequently required to sit; the employee is occasionally required to climb or balance; and stoop, kneel, crouch, or crawl. The employee must regularly lift and/or move up to 10 pounds, frequently lift and/or move up to 25 pounds, and occasionally lift and/or move up to 50 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.

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