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Helpdesk Representative Jobs in Wisconsin (NOW HIRING)

Bolster Hardware

Sales Associate

Medford, WI · On-site

$10 - $17/hr

Provide a friendly, helpful representation of Ace Hardware. * Greet customers throughout their visit and thank them upon departure. * Proactively assist customers in locating items and solving ...

AKE Safety Equipment

WI · On-site

Our sales representatives are road warriors, selling STOP-FYRE directly to farmers by driving farm ... Committed to helping others - often times have worked as a firefighter, law enforcement, military ...

AKE Safety Equipment

WI · On-site

Our sales representatives are road warriors, selling STOP-FYRE directly to farmers by driving farm ... Committed to helping others - often times have worked as a firefighter, law enforcement, military ...

Bolster Hardware

Sales Associate

Colby, WI · On-site

$14 - $16/hr

Provide a friendly, helpful representation of Ace Hardware. * Greet customers throughout their visit and thank them upon departure. * Proactively assist customers in locating items and solving ...

Frank Beverage Group

Sales Representative

Middleton, WI · On-site

Whether you're growing customer relationships, bringing new brands to market, or helping a customer ... As a Sales Representative, you'll be the face of Frank Beverage Group in your assigned territory ...

Prism Biotech, Inc

Sales Rep - BioPharma

Milwaukee, WI · On-site

$86K - $120K/yr

Pharmaceutical Sales Representative - Primary Care (Entry or Experienced) We are currently ... Ability to develop strategic long-term relationships with customers aimed at helping patients and ...

Prism Biotech

Sales Rep - BioPharma

Milwaukee, WI · On-site

Pharmaceutical Sales Representative - Primary Care (Entry or Experienced) We are currently ... Ability to develop strategic long-term relationships with customers aimed at helping patients and ...

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All JobsHelpdesk Representative JobsHelpdesk Representative Jobs in Wisconsin

Helpdesk Representative information

What is the difference between Helpdesk Representative vs Customer Support Specialist?

AspectHelpdesk RepresentativeCustomer Support Specialist
Required CredentialsHigh school diploma or equivalent; certifications like CompTIA A+ are commonHigh school diploma; certifications like Customer Service Certification are beneficial
Work EnvironmentHelpdesk support typically occurs in IT departments, providing technical assistanceCustomer support often works in call centers or online, handling general inquiries
Employer & Industry UsageUsed in IT, tech companies, and service providersCommon across retail, telecom, and service industries
Common Search & Comparison IntentHelpdesk Representative vs Customer Support Specialist

While both roles focus on assisting customers, Helpdesk Representatives primarily provide technical support for IT-related issues, whereas Customer Support Specialists handle general customer inquiries and service concerns. The roles often overlap in communication skills but differ in technical expertise and work environment.

Is helpdesk a good entry level IT job?

Helpdesk representative roles are commonly considered good entry-level IT jobs because they require basic technical skills, customer service abilities, and knowledge of common hardware and software. These positions provide foundational experience in troubleshooting, communication, and IT support, which can lead to more advanced roles in the field.

What does a helpdesk representative do?

A helpdesk representative provides technical support and assistance to users experiencing hardware, software, or network issues. They troubleshoot problems, offer solutions, and often use ticketing systems to track and resolve customer inquiries efficiently.

What qualifications do I need for a helpdesk representative?

Helpdesk representatives typically need a high school diploma or equivalent, strong communication and problem-solving skills, and familiarity with computer hardware, software, and common troubleshooting tools. Some employers prefer candidates with certifications such as CompTIA A+ or ITIL, and experience in customer service or technical support can be advantageous.
Helpdesk Representative jobs near you
Infographic showing various Helpdesk Representative job openings in Wisconsin as of August 2026, with employment types broken down into 1% As Needed, 85% Full Time, 12% Part Time, and 2% Contract. Highlights an 65% Physical, 1% Hybrid, and 34% Remote job distribution.

Premium Eyewear Assessment Rep

La Crosse, WI • On-site

ThirdChannel
Retail • 11 - 50 employees
Learn more about ThirdChannelexternal

$24/hr

Contractor

Posted 6 days ago

Job description

Brand Representative - Premium Optical
Independent Contractor | Flexible Hours | Competitive Pay + Travel Incentives
About Prada & Luxottica
Prada and Luxottica are two of the most recognized names in global luxury. Together, they represent a heritage of innovation, design, and craftsmanship in eyewear. This project offers a rare opportunity to partner with both brands and help ensure their collections stand out at retail.
The Opportunity
We're looking for Brand Representatives to support an exciting new initiative in select markets. This is a supplemental income opportunity as an independent contractor (1099).
Your market may include multiple store locations, each with a set visit schedule. Unlike merchandising-heavy roles, this project is focused on observing and supporting the in-store brand experience, ensuring products reflect the highest standards of presentation and excellence.
What You'll Do
  • Coordinate visit with assigned location/locations
  • Visit retail locations starting late October
  • Observe the store environment and product presentation
  • Follow provided program guidelines and submit reporting through digital tools
  • Represent Prada and Luxottica with professionalism, attention to detail, and confidence
What We're Looking For
  • Passion for premium brands, luxury retail, or iconic brands like Prada and Luxottica
  • Previous retail, customer service, or brand representation experience preferred
  • Strong communication and observation skills
  • Professional, reliable, and detail-oriented
  • Access to reliable transportation
Training & Support
All representatives will receive a paid program-specific certification before visits, ensuring you are fully prepared and set up for success.
Why You'll Love It
  • Compensation: Competitive pay for each completed 2-hour visit
  • Travel Incentives: Additional pay based on approximate distance
  • Flexibility: Create your own schedule in partnership with store management
  • Experience: Build brand representation, retail, and customer service expertise

Details
  • Type: Independent contractor (1099)
  • Commitment: 2 hours per store visit
  • Start: Late October or early-mid November, once onboarding certification is complete
  • Requirements: Smart device with internet access (iOS 16.0+ or Android 13.0+)
Powered by ThirdChannel
ThirdChannel equips passionate brand reps with powerful retail technology, creating seamless connections between people, data, and performance in-store and online.
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