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Helpdesk It Test Technical Support Jobs (NOW HIRING)

Stellar Services

IT Technical Support

Los Angeles, CA · On-site

$40K - $100K/yr

Answer incoming customer emails to the Help Desk. * Follow established procedures to diagnose and ... l Support IProgram - IT Technical Support IPS1031Installation, Configuration, and Maintenance

New

Matrix Medical Management

IT Technical Support

Spring, TX · On-site

$19.75 - $27/hr

Spring, TX We are seeking a dedicated and knowledgeable IT Technical Support professional to join our team in Spring, TX. The ideal candidate will provide technical assistance and support related to ...

GSP Companies

IT Technical Support

Provo, UT · On-site

$20.50 - $28/hr

Job Type Full-time Description The Tech Support Analyst II is responsible for applying technical ... Provide Tier 2 Helpdesk (Escalation) problem identification, diagnosis, and resolution of problems

American Freight

IT Helpdesk Support

Dublin, OH · On-site

$17 - $25/hr

We are looking for an IT Helpdesk Support professional to join our team and provide technical assistance to our clients. The successful candidate will be responsible for responding to inquiries ...

TEKsystems

IT Field Technical Support

Charlotte, NC

$20 - $25/hr

Required Qualifications * 1-2 years of experience in Desktop Support, Help Desk, IT Support, or a ... It is unlawful in Massachusetts to require or administer a lie detector test as a condition of ...

New

Motion Recruitment

IT Helpdesk Analyst

Westerville, OH · On-site

This role serves as the primary escalation point for technical support, delivering both proactive ... Demonstrated experience in an IT support, help desk, or technical support role, preferably within ...

Ontic

IT Helpdesk Support Technician

Creedmoor, NC

The ideal candidate demonstrates strong technical aptitude, adherence to security protocols, and a ... To be considered for the IT Helpdesk Support Technician opening, here's what you'll need to bring ...

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Helpdesk It Test Technical Support information

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$27K

$43.5K

$66K

How much do helpdesk it test technical support jobs pay per year?

As of Sep 11, 2026, the average yearly pay for helpdesk it test technical support in the United States is $43,480.00, according to ZipRecruiter salary data. Most workers in this role earn between $37,500.00 and $47,000.00 per year, depending on experience, location, and employer.

What are popular job titles related to Helpdesk It Test Technical Support jobs?

For Helpdesk It Test Technical Support jobs, the most frequently searched job titles are:

IT Technical Support

Los Angeles, CA • On-site

Stellar Services
IT Services • 51 - 200 employees
Learn more about Stellar Servicesexternal

$40K - $100K/yr

Other

Posted 3 days ago

New

Job description

Salary Depends on Experience: $40,000 - $100,000

  • Answer incoming customer emails to the Help Desk.
  • Follow established procedures to diagnose and troubleshoot system issues.
  • Analyze, determine, and document reported production outages/incidents.
  • Determine severity, impact, and nature of incidents. Escalate as needed.
  • Communicate clearly with other team members.
  • Submit tickets for new service or applications requests in Freshdesk and IT Service-Now and otherrelated tracking applications.
  • Complete onboarding or offboarding functions for staff being mobilized or demobilized.
  • Perform hardware and software installations.
  • Oversee deployments and relocations of staff at various locations throughout the airport footprint.
  • Provide IT support at Division-wide sponsored events.
  • Provide on-the-job training to new department staff members.
  • Provide computer orientation to new staff.
Hardware and Infrastructure Experience
  • PC Hardware Troubleshootingo Capable of diagnosing and resolving hardware component failures including motherboards,power supplies, memory and storage devices. Proficient in handling upgrades,replacements, and configurations.
  • Network Infrastructure Troubleshooting: Capable of identifying and resolving common LAN/WAN issues such as cabling faults,switch/router configuration errors, and IP conflict resolution. Adept in managing networkperformance and connectivity troubleshooting, including wireless networks and VPN issues.
IT Technical Support IProgram – IT Technical Support IPS1031Installation, Configuration, and Maintenance
  • Windows Operating Systemso Proficient in the installation, configuration, and administration of Windowsoperating systems (Windows 10, 11). Experienced in applying security patches,system updates, and driver updates.
  • Microsoft Office 365 Suite:o Proficient in deploying, troubleshooting, and providing user support for bothstandalone Microsoft Office and Microsoft 365 versions. Highly experienced withcore productivity tools such as Word, Excel, PowerPoint, and Out look, as well ascollaboration and integration solutions like OneDrive and Teams
NYC Headquarters

70 W 36th St., 7th FL
New York, NY 10018

Atlanta, GA

448 East Paces Ferry Rd,
NE Atlanta, GA 30305

San Francisco, CA

1 Sansome Street, Suite 3500,
San Francisco, CA, 94104

Certified Minority-Owned Business Enterprise
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  • Minority-Owned
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