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Helpdesk Intern Jobs in Portland, OR (NOW HIRING)

Development Intern

Portland, OR · On-site

$16 - $21.25/hr

As Development Intern, you will be doing valuable work in helping people experiencing homelessness access the necessary programs and resources. This role requires a minimum commitment of 10 hours a ...

Engineering Intern

Portland, OR · On-site

$17.75 - $23/hr

POSITION: Software Development Intern SALARY GRADE: DEPARTMENT: Products, Technology ... Help document technical designs, workflows, and user instructions for supported tools. 10 * Analyze ...

Medical Assistant Intern

Portland, OR · On-site

$16 - $21.25/hr

At Kartini Clinic our mission to help children, is aided by our incredible multidisciplinary team. As an intern to the Registered Nurse (RN), you will have the opportunity to assist in the clinic ...

Pharmacy Intern

Portland, OR

$17.75 - $22/hr

CVS Health Pharmacy Intern You've invested a lot of time and energy in your education. Now you want ... Living our purpose by following all company SOPs at each workstation to help our Pharmacists and ...

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Pharmacy Intern

Portland, OR

$17.75 - $22/hr

CVS Health Pharmacy Intern You've invested a lot of time and energy in your education. Now you want ... Living our purpose by following all company SOPs at each workstation to help our Pharmacists and ...

New

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Helpdesk Intern information

See Portland, OR salary details

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How much do helpdesk intern jobs pay per hour?

As of Sep 1, 2026, the average hourly pay for helpdesk intern in Portland, OR is $18.49, according to ZipRecruiter salary data. Most workers in this role earn between $15.29 and $20.38 per hour, depending on experience, location, and employer.

What does a helpdesk intern do?

A Helpdesk Intern assists IT staff in providing technical support to end-users within an organization. Their responsibilities typically include troubleshooting basic computer issues, responding to service tickets, helping set up hardware or software, and documenting solutions. This role allows interns to gain hands-on experience with common IT systems and customer service skills, often under the supervision of more experienced technicians. It is an entry-level position ideal for those interested in pursuing a career in information technology.

What types of technical issues do helpdesk interns typically handle, and how is support prioritized?

Helpdesk Interns usually address a wide range of technical issues, from password resets and software troubleshooting to basic hardware support and network connectivity problems. Support requests are often prioritized based on urgency and impact; for example, issues affecting multiple users or critical business functions are handled first. Interns work closely with more experienced technicians, escalating complex problems as needed, which provides valuable learning opportunities and exposure to various IT systems. This environment helps interns develop problem-solving skills and gain hands-on experience with commonly used support tools and ticketing systems.

What are the key skills and qualifications needed to thrive as a helpdesk intern, and why are they important?

To thrive as a Helpdesk Intern, you need a basic understanding of computer hardware, software troubleshooting, and customer service principles, often supported by coursework in IT or related fields. Familiarity with ticketing systems like ServiceNow or Zendesk and knowledge of common operating systems (Windows, macOS) are typically required. Strong communication, patience, and problem-solving skills help you effectively assist users and collaborate with team members. These skills ensure efficient technical support, positive user experiences, and a smooth workflow within IT environments.

What are the most commonly searched types of Helpdesk jobs in Portland, OR?

The most popular types of Helpdesk jobs in Portland, OR are:

What cities near Portland, OR are hiring for Helpdesk Intern jobs?

Cities near Portland, OR with the most Helpdesk Intern job openings:

Infographic showing various Helpdesk Intern job openings in Portland, OR as of August 2026, with employment types broken down into 17% Internship, 1% As Needed, 52% Full Time, 27% Part Time, 2% Temporary, and 1% Contract. Highlights an 92% Physical, 2% Hybrid, and 6% Remote job distribution, with an average salary of $38,459 per year, or $18.5 per hour.

Development Intern

Portland, OR • On-site


Transition Projects
Non-Profits • 51 - 200 employees

7.7

Company rating: 7.7 out of 10

Based on 5 frontline employees who took The Breakroom Quiz

People enjoy working here

Good employer

Respectful managers


$16 - $21.25/hr

Other

Posted 11 days ago


Job description

The Development Intern will assist the Development team with administrative tasks behind day-to-day non-profit management. The Development intern will assist in volunteer outreach, donor relations, event production, and various clerical tasks. This internship allows opportunity to build applied technological skills in data entry, mail merges, and CRM software; as well as creative opportunities in writing, revising, and drafting various marketing content and flyers.

With support from the Development team, the Development Intern is given direct access into the managerial and organizational side of non-profit management. The Development Intern will learn about processes of in-kind and monetary donations, distributing resources across programs and departments, and database and software management. The Development Intern will work across nearly all departments and programs at Transition Projects, building applicable skills while working towards a valuable cause. As Development Intern, you will be doing valuable work in helping people experiencing homelessness access the necessary programs and resources.

This role requires a minimum commitment of 10 hours a week for 6 months (Nov-Apr)

Potential Duties & Responsibilities

  1. Assist the Senior Development Manager and Volunteer Program Manager in tasks related to volunteer outreach, donor relations, fundraising, and event planning.
  2. Maintain donation information by logging in-kind donations, filing receipts, and preparing thank-you letters in an accurate, timely, and professional manner.
  3. Maintain volunteer information by inputting new volunteer data, and assisting with new volunteer orientation.
  4. Working with CRM software such as Volgistics and Raiser’s Edge.
  5. Assist the Development team in preparing for large-scale events, drafting and distributing event materials, managing guest and attendee contact lists, and follow-up communication post-event.
  6. Assist the Development Associate with staff meetings, volunteer orientations, as well as attend activities, events, and meetings lead by Transition Projects, as directed.
  7. Complete research activities in order to provide recommendations for updated documents and materials, as directed.
  8. Proofread materials, update documents with correct and necessary information, and prepare items for distribution.
  9. Maintain a high degree of discretion and confidentiality in dealing with potentially sensitive information.
  10. Act as a professional representative of the Development Team and Transition Projects, upholding values reflective of the organization’s mission statement.
  11. Other duties as assigned.


What Transition Projects employees say

Pay

Hours and flexibility

Workplace

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