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Helpdesk Associate Jobs in Simpsonville, SC (NOW HIRING)

NTT DATA Services

Helpdesk Associate

Greenville, SC · On-site +1

$17.50 - $23.50/hr

We are currently seeking a Helpdesk Associate to join our team in Greenville, South Carolina (US-SC), United States (US). All candidates are required to be shift flexible. Night, weekend, and/or ...

NTT DATA Services

Helpdesk Associate

Greenville, SC · On-site

$17.50 - $23.50/hr

We are currently seeking a Helpdesk Associate to join our team in Greenville, South Carolina (US-SC), United States (US). All candidates are required to be shift flexible. Night, weekend, and/or ...

NTT DATA Services

Helpdesk Associate

Greenville, SC · On-site +1

$17.50 - $23.50/hr

We are currently seeking a Helpdesk Associate to join our team in Greenville, South Carolina (US-SC), United States (US). All candidates are required to be shift flexible. Night, weekend, and/or ...

Express

Sales Associate

Greenville, SC · On-site

$13.25 - $17.75/hr

... of benefits to help protect full-time associate's health and long-term financial security including: Medical, pharmacy, dental and vision coverage 401(k) and Roth 401(k) with Company match ...

Express

Sales Associate

Greenville, SC · On-site

$13.25 - $17.75/hr

Demonstrated collaborative skills and ability to work well within a team Benefits and Compensation PHOENIX offers a range of benefits to help protect full-time associate's health and long-term ...

Express & Bonobos

Sales Associate

Greenville, SC · On-site

$13.25 - $17.75/hr

Demonstrated collaborative skills and ability to work well within a team Benefits and Compensation PHOENIX offers a range of benefits to help protect full-time associate's health and long-term ...

Fairfield

Community Leasing Associate

Taylors, SC · On-site

$18 - $21/hr

This role combines sales, customer service, and marketing to help our communities thrive. What You ... We know that our associates are a key ingredient to our success, and we're proud to reflect that in ...

Drinkmilos

Production Trainee- AM Shift

Spartanburg, SC

$14.75 - $18.50/hr

Care Relief Fund to help associates in need * Associate Assistance Program * Paid volunteer time Being a Culture Champion at Milo's * Wear the HAT (Hungry-Agile-Together) * Work effectively with ...

Milo's

Production Trainee- AM Shift

Spartanburg, SC · On-site

$14.75 - $18.50/hr

Care Relief Fund to help associates in need * Associate Assistance Program * Paid volunteer time Being a Culture Champion at Milo's * Wear the HAT (Hungry-Agile-Together) * Work effectively with ...

Milo's

Production Trainee- PM Shift

Spartanburg, SC · On-site

$14.75 - $18.50/hr

Care Relief Fund to help associates in need * Associate Assistance Program * Paid volunteer time Being a Culture Champion at Milo's * Wear the HAT (Hungry-Agile-Together) * Work effectively with ...

Drinkmilos

Production Trainee- PM Shift

Spartanburg, SC

$14.75 - $18.50/hr

Care Relief Fund to help associates in need * Associate Assistance Program * Paid volunteer time Being a Culture Champion at Milo's * Wear the HAT (Hungry-Agile-Together) * Work effectively with ...

Carmax

Inventory Associate

Greer, SC · On-site

$15 - $27.70/hr

Position Overview As an Inventory Associate, you'll play a vital role in ensuring every customer ... At CarMax, we bring out the best in you as you help us deliver vehicles that meet standards of ...

Carmax

Inventory Associate

Greenville, SC

$15 - $27.70/hr

Position Overview As an Inventory Associate, you'll play a vital role in ensuring every customer ... At CarMax, we bring out the best in you as you help us deliver vehicles that meet standards of ...

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All JobsHelpdesk Associate JobsHelpdesk Associate Jobs in Simpsonville, SC

Helpdesk Associate information

See Simpsonville, SC salary details

$12

$19

$29

How much do helpdesk associate jobs pay per hour?

As of Aug 15, 2026, the average hourly pay for helpdesk associate in Simpsonville, SC is $19.02, according to ZipRecruiter salary data. Most workers in this role earn between $15.77 and $21.30 per hour, depending on experience, location, and employer.

What is the difference between Helpdesk Associate vs Customer Support Specialist?

AspectHelpdesk AssociateCustomer Support Specialist
Required CredentialsHigh school diploma or equivalent; some roles may prefer certifications like CompTIA A+High school diploma; certifications like Customer Service Certification can be a plus
Work EnvironmentIT support centers, corporate offices, remoteCall centers, retail, online support platforms
Employer & Industry UsageIT companies, tech support firms, corporate IT departmentsRetail, e-commerce, service industries
Common Search & Comparison IntentHelpdesk Associate vs Customer Support Specialist

Helpdesk Associates primarily focus on technical support, troubleshooting hardware and software issues within IT environments. Customer Support Specialists handle a broader range of customer inquiries, including product information and service issues, often in retail or service sectors. While both roles require strong communication skills, Helpdesk Associates need technical knowledge, whereas Customer Support Specialists emphasize customer service skills.

What are the most commonly searched types of Helpdesk jobs in Simpsonville, SC?

The most popular types of Helpdesk jobs in Simpsonville, SC are:

What cities near Simpsonville, SC are hiring for Helpdesk Associate jobs?

Cities near Simpsonville, SC with the most Helpdesk Associate job openings:

Helpdesk Associate jobs near you
Infographic showing various Helpdesk Associate job openings in Simpsonville, SC as of August 2026, with employment types broken down into 1% As Needed, 69% Full Time, 27% Part Time, 1% Temporary, and 2% Contract. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution, with an average salary of $39,571 per year, or $19 per hour.

Helpdesk Associate

NTT DATA Services

Greenville, SC • On-site, Remote

$17.50 - $23.50/hr

Full-time

Re-posted 18 days ago

NTT Data rating

7.4

Company rating: 7.4 out of 10

Based on 92 frontline employees who took The Breakroom Quiz

118th of 224 rated it services

Job description

Req ID: 341724 

NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now.

We are currently seeking a Helpdesk Associate to join our team in Greenville, South Carolina (US-SC), United States (US).

All candidates are required to be shift flexible.  Night, weekend, and/or holiday work will be required. Schedule can be changed as per client and business requirements or training needs. Additionally, overtime may be required depending on business requirements.

NTT DATA Services is committed to improving patient outcomes by creating efficiencies across the healthcare ecosystem. A recognized leader in the healthcare space, the company delivers targeted segment solutions including patient engagement, predictive analytics, healthcare cloud hosting, integration and interoperability, clinical and claims application implementation, revenue cycle management and policy administration, in addition to core managed infrastructure, application and business process services. Clients include more than 1,800 hospitals, 2,200 long-term care facilities, 225 acute care facilities, 43,000 clinicians, 1,000 physician practices and 50 insurance providers in support of 65 million policy holders.

Job Responsibilities Include:

  • This position will be a part of our Provider Clinical Service Desk, as an agent primarily handling inbound customer calls. This is a call center environment in which we support our customers 24x7x365
  • All candidates will have to be shift flexible. Shift work is required including nights, weekends, and/or holidays. Account specific training is conducted during day shift hours, regardless of assigned shift. 
  • Respond to incoming service desk calls from healthcare customers regarding the clinical aspects of various clinical applications such as Epic, Cerner, McKesson and Meditech. Incidents may include, but are not limited to workflow issues, application errors, user access, and functionality
  • Track and document the appropriate comments, and close or escalate the incident tickets and related issues in a timely manner
  • Responsible for driving resolution of incidents on a 24/7 desk
  • Read text on computer screens for the duration of the shift
  • Remain at designated workspace and in the phone queue for an 8 to10-hour period with scheduled breaks
  • Ensure a quiet, private workspace with high speed, wired internet
  • Travel up to 10% of the time, if required
  • Lift up to 25 lbs. if needed for equipment setup
  • Have a working cell phone for manager communication and Two-Factor Authentication

Preferred Qualifications:

  • Minimum of 4 years of service desk / helpdesk experience or equivalent combination of education and technical troubleshooting experience (i.e., 2 years of work experience and 2 years of technical education)
  • Minimum of 1 year of technical troubleshooting experience
  • High school diploma or equivalent required

Preferred Skills:

  • Experience in a call center environment
  • Demonstrate a service philosophy in all interactions with clinicians and colleagues
  • Effective communication and interpersonal skills
  • Proficient typing and English language skills (both verbally and in writing)
  • Strong listening capabilities to fully understand caller’s needs / requests
  • Exceptional ability to work optimally in a fast-paced environment

Basic Qualifications

Minimum 1 year Healthcare Call Center-Customer Service experience

This position is only available to those interested in direct staff employment opportunities with NTT DATA, Inc., or its subsidiaries.  Please note, 1099 or corp-2-corp contractors or the equivalent will NOT be considered. We offer a full comprehensive benefits package that starts from your first day of employment.

 

About NTT DATA

NTT DATA is a $30 billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long term success. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies. Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure and connectivity. We are one of the leading providers of digital and AI infrastructure in the world. NTT DATA is a part of NTT Group, which invests over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future. Visit us at us.nttdata.com

Whenever possible, we hire locally to NTT DATA offices or client sites. This ensures we can provide timely and effective support tailored to each client’s needs. While many positions offer remote or hybrid work options, these arrangements are subject to change based on client requirements. For employees near an NTT DATA office or client site, in-office attendance may be required for meetings or events, depending on business needs. At NTT DATA, we are committed to staying flexible and meeting the evolving needs of both our clients and employees. NTT DATA recruiters will never ask for payment or banking information and will only use @nttdata.com and @talent.nttdataservices.com email addresses. If you are requested to provide payment or disclose banking information, please submit a contact us form, https://us.nttdata.com/en/contact-us.

NTT DATA endeavors to make https://us.nttdata.com accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact us at https://us.nttdata.com/en/contact-us. This contact information is for accommodation requests only and cannot be used to inquire about the status of applications. NTT DATA is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. For our EEO Policy Statement, please click here. If you'd like more information on your EEO rights under the law, please click here. For Pay Transparency information, please click here.

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About NTT DATA

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NTT DATA Services is a global business and IT services provider specializing in digital, cloud and automation across a comprehensive portfolio of consulting, applications, infrastructure and business process services. We are part of the NTT family of companies, a partner to 85 % of the Fortune 100.

Industry

It services

Company size

10,000+ Employees

Headquarters location

Plano, TX, US

Year founded

1967

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