Lakewood, NJ · On-site
$20 - $40/hr
Helpdesk Associate Location: Ocean County, New Jersey Job Type: Onsite / Frontline IT Support About the Role We are seeking a motivated and dependable Helpdesk Associate to join our frontline ...
Quick apply
Lakewood, NJ · On-site
$20 - $40/hr
Helpdesk Associate Location: Ocean County, New Jersey Job Type: Onsite / Frontline IT Support About the Role We are seeking a motivated and dependable Helpdesk Associate to join our frontline ...
Ensure all store associates have clarity on goals and action plans ... Provide feedback to help support the creation of clear action plans that optimize results. Manage ...
Ensure all store associates have clarity on goals and action plans ... Provide feedback to help support the creation of clear action plans that optimize results. Manage ...
Bridgewater, NJ · On-site
The Associate Manager supports the store manager in managing store operations, recruiting ... Provide feedback to help support the creation of clear action plans that optimize results. * Manage ...
Bridgewater, NJ · On-site
The Associate Manager supports the store manager in managing store operations, recruiting ... Provide feedback to help support the creation of clear action plans that optimize results. * Manage ...
The Associate Manager supports the store manager in managing store operations, recruiting ... Provide feedback to help support the creation of clear action plans that optimize results. * Manage ...
The Associate Manager supports the store manager in managing store operations, recruiting ... Provide feedback to help support the creation of clear action plans that optimize results. * Manage ...
R10091483 Production Associate (Helper) (Open) Location: Montgomeryville, PA - Filling industrial How will you CONTRIBUTE and GROW? We are committed to building a diverse and inclusive workplace that ...
R10091483 Production Associate (Helper) (Open) Location: Montgomeryville, PA - Filling industrial How will you CONTRIBUTE and GROW? We are committed to building a diverse and inclusive workplace that ...
Toms River, NJ · On-site
$13.75 - $18.50/hr
Demonstrated collaborative skills and ability to work well within a team Benefits and Compensation PHOENIX offers a range of benefits to help protect full-time associate's health and long-term ...
Toms River, NJ · On-site
$13.75 - $18.50/hr
Demonstrated collaborative skills and ability to work well within a team Benefits and Compensation PHOENIX offers a range of benefits to help protect full-time associate's health and long-term ...
Montgomeryville, PA · On-site
$21.60/hr
R10091483 Production Associate (Helper) (Open) Location: Montgomeryville, PA - Filling industrial How will you CONTRIBUTE and GROW? We are committed to building a diverse and inclusive workplace that ...
Montgomeryville, PA · On-site
$21.60/hr
R10091483 Production Associate (Helper) (Open) Location: Montgomeryville, PA - Filling industrial How will you CONTRIBUTE and GROW? We are committed to building a diverse and inclusive workplace that ...
Moorestown, NJ · On-site
$20.25 - $27.50/hr
Associates degree and 1-4 years experience *position subject to CSWF requirements*
Quick apply
Moorestown, NJ · On-site
$20.25 - $27.50/hr
Associates degree and 1-4 years experience *position subject to CSWF requirements*
Philadelphia, PA · On-site
$13.25 - $18/hr
Demonstrated collaborative skills and ability to work well within a team Benefits and Compensation PHOENIX offers a range of benefits to help protect full-time associate's health and long-term ...
Philadelphia, PA · On-site
$13.25 - $18/hr
Demonstrated collaborative skills and ability to work well within a team Benefits and Compensation PHOENIX offers a range of benefits to help protect full-time associate's health and long-term ...
$14.25 - $19.25/hr
Demonstrated collaborative skills and ability to work well within a team Benefits and Compensation PHOENIX offers a range of benefits to help protect full-time associate's health and long-term ...
$14.25 - $19.25/hr
Demonstrated collaborative skills and ability to work well within a team Benefits and Compensation PHOENIX offers a range of benefits to help protect full-time associate's health and long-term ...
Philadelphia, PA · On-site
$13.25 - $18/hr
... of benefits to help protect full-time associate's health and long-term financial security including: Medical, pharmacy, dental and vision coverage 401(k) and Roth 401(k) with Company match ...
Philadelphia, PA · On-site
$13.25 - $18/hr
... of benefits to help protect full-time associate's health and long-term financial security including: Medical, pharmacy, dental and vision coverage 401(k) and Roth 401(k) with Company match ...
$13.25 - $18/hr
Demonstrated collaborative skills and ability to work well within a team Benefits and Compensation PHOENIX offers a range of benefits to help protect full-time associate's health and long-term ...
$13.25 - $18/hr
Demonstrated collaborative skills and ability to work well within a team Benefits and Compensation PHOENIX offers a range of benefits to help protect full-time associate's health and long-term ...
$13.75 - $18.50/hr
... of benefits to help protect full-time associate's health and long-term financial security including: Medical, pharmacy, dental and vision coverage 401(k) and Roth 401(k) with Company match ...
$13.75 - $18.50/hr
... of benefits to help protect full-time associate's health and long-term financial security including: Medical, pharmacy, dental and vision coverage 401(k) and Roth 401(k) with Company match ...
Bridgewater, NJ · On-site
$14.25 - $19.50/hr
Demonstrated collaborative skills and ability to work well within a team BENEFITS AND COMPENSATION PHOENIX offers a range of benefits to help protect full-time associate's health and long-term ...
Bridgewater, NJ · On-site
$14.25 - $19.50/hr
Demonstrated collaborative skills and ability to work well within a team BENEFITS AND COMPENSATION PHOENIX offers a range of benefits to help protect full-time associate's health and long-term ...
$13.75 - $18.75/hr
Demonstrated collaborative skills and ability to work well within a team BENEFITS AND COMPENSATION PHOENIX offers a range of benefits to help protect full-time associate's health and long-term ...
$13.75 - $18.75/hr
Demonstrated collaborative skills and ability to work well within a team BENEFITS AND COMPENSATION PHOENIX offers a range of benefits to help protect full-time associate's health and long-term ...
$13.75 - $18.75/hr
Demonstrated collaborative skills and ability to work well within a team BENEFITS AND COMPENSATION PHOENIX offers a range of benefits to help protect full-time associate's health and long-term ...
$13.75 - $18.75/hr
Demonstrated collaborative skills and ability to work well within a team BENEFITS AND COMPENSATION PHOENIX offers a range of benefits to help protect full-time associate's health and long-term ...
$14 - $18.75/hr
... of benefits to help protect full-time associate's health and long-term financial security including: Medical, pharmacy, dental and vision coverage 401(k) and Roth 401(k) with Company match ...
$14 - $18.75/hr
... of benefits to help protect full-time associate's health and long-term financial security including: Medical, pharmacy, dental and vision coverage 401(k) and Roth 401(k) with Company match ...
Lawrenceville, NJ · On-site
$14.75 - $20/hr
Demonstrated collaborative skills and ability to work well within a team BENEFITS AND COMPENSATION PHOENIX offers a range of benefits to help protect full-time associate's health and long-term ...
Lawrenceville, NJ · On-site
$14.75 - $20/hr
Demonstrated collaborative skills and ability to work well within a team BENEFITS AND COMPENSATION PHOENIX offers a range of benefits to help protect full-time associate's health and long-term ...
Willow Grove, PA · On-site
$13.75 - $18.75/hr
Demonstrated collaborative skills and ability to work well within a team BENEFITS AND COMPENSATION PHOENIX offers a range of benefits to help protect full-time associate's health and long-term ...
Willow Grove, PA · On-site
$13.75 - $18.75/hr
Demonstrated collaborative skills and ability to work well within a team BENEFITS AND COMPENSATION PHOENIX offers a range of benefits to help protect full-time associate's health and long-term ...
Cherry Hill, NJ · On-site
$14 - $18.75/hr
Demonstrated collaborative skills and ability to work well within a team BENEFITS AND COMPENSATION PHOENIX offers a range of benefits to help protect full-time associate's health and long-term ...
Cherry Hill, NJ · On-site
$14 - $18.75/hr
Demonstrated collaborative skills and ability to work well within a team BENEFITS AND COMPENSATION PHOENIX offers a range of benefits to help protect full-time associate's health and long-term ...
$13.84 - $15.47
12% of jobs
$16.90 is the 25th percentile. Wages below this are outliers.
$15.47 - $17.11
15% of jobs
The median wage is $18.70 / hr.
$17.11 - $18.74
24% of jobs
$18.74 - $20.38
13% of jobs
$20.38 - $22.01
9% of jobs
$22.31 is the 75th percentile. Wages above this are outliers.
$22.01 - $23.65
16% of jobs
$23.65 - $25.28
5% of jobs
$25.28 - $26.92
2% of jobs
$26.92 - $28.55
3% of jobs
$28.55 - $30.19
0% of jobs
$30.19 - $31.82
1% of jobs
$13
$20
$31
| Aspect | Helpdesk Associate | Customer Support Specialist |
|---|---|---|
| Required Credentials | High school diploma or equivalent; some roles may prefer certifications like CompTIA A+ | High school diploma; certifications like Customer Service Certification can be a plus |
| Work Environment | IT support centers, corporate offices, remote | Call centers, retail, online support platforms |
| Employer & Industry Usage | IT companies, tech support firms, corporate IT departments | Retail, e-commerce, service industries |
| Common Search & Comparison Intent | Helpdesk Associate vs Customer Support Specialist |
Helpdesk Associates primarily focus on technical support, troubleshooting hardware and software issues within IT environments. Customer Support Specialists handle a broader range of customer inquiries, including product information and service issues, often in retail or service sectors. While both roles require strong communication skills, Helpdesk Associates need technical knowledge, whereas Customer Support Specialists emphasize customer service skills.
Cities near Ewing, NJ with the most Helpdesk Associate job openings:
Location: Ocean County, New Jersey
Job Type: Onsite / Frontline IT Support
We are seeking a motivated and dependable Helpdesk Associate to join our frontline IT support team. This role is ideal for individuals at the early stage of their IT career who have a solid understanding of computers, basic troubleshooting, and customer service, and who are eager to grow in a structured IT environment.
As a Helpdesk Associate, you will be responsible for handling first-level technical support, managing helpdesk tickets, assisting end users remotely and onsite, and provisioning systems for client distribution. You will work closely with senior engineers while following established workflows, SOPs, and escalation procedures. The role offers hands-on experience, mentorship, and a clear path for career advancement into higher-level technical roles.
Respond to, manage, and resolve helpdesk tickets related to email, connectivity, login issues, password resets, and printers
Follow documented Standard Operating Procedures (SOPs) and escalation guidelines
Assist users with account setup, password resets, and basic Microsoft 365 support
Prepare workstations, install software, and configure peripherals
Provision systems for new users, including device labeling and onboarding support
Accurately document ticket resolutions and client interactions
Communicate status updates clearly to clients and internal teams
Escalate complex or unresolved issues to Tier 2 / Tier 3 engineers as required
Experience in any IT environment (helpdesk, desktop support, or general IT support preferred but not mandatory)
Familiarity with Microsoft 365 and Windows 10/11 Pro
Basic understanding of networking concepts
Experience with IT helpdesk or ticketing tools (e.g., Syncro, ConnectWise, Autotask, Intune) is a plus but not required—training will be provided
Strong written and verbal communication skills
Ability to follow structured procedures and work within a ticketing system
Detail-oriented, reliable, and customer-focused mindset
Proactive problem-solver with a willingness to learn and grow
Structured IT environment with mentorship and training
Clear growth path into advanced technical roles
Hands-on exposure to real-world IT support and client interactions
Opportunity to build a long-term career in IT.
.
Sourced by ZipRecruiter
Recruiting and staffing services
11 - 50 Employees
Minnetonka, MN, US
2019
