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Helpdesk Associate Jobs in Cambridge, MA (NOW HIRING)

Retail Sales Associate

Boston, MA

$16.25 - $18.75/hr

... of benefits to help protect full-time associate's health and long-term financial security including: Medical, pharmacy, dental and vision coverage 401(k) and Roth 401(k) with Company match ...

Retail Sales Associate

Boston, MA

$16.25 - $18.75/hr

Strong communicator and skilled at written and verbal communication Benefits and Compensation PHOENIX offers a range of benefits to help protect full-time associate's health and long-term financial ...

Retail Sales Associate

Boston, MA · On-site

$16.25 - $18.75/hr

Strong communicator and skilled at written and verbal communication Benefits and Compensation PHOENIX offers a range of benefits to help protect full-time associate's health and long-term financial ...

Strong communicator and skilled at written and verbal communication Benefits and Compensation PHOENIX offers a range of benefits to help protect full-time associate's health and long-term financial ...

Strong communicator and skilled at written and verbal communication Benefits and Compensation PHOENIX offers a range of benefits to help protect full-time associate's health and long-term financial ...

Retail Sales Associate

Boston, MA · On-site

$17 - $25/hr

Strong communicator and skilled at written and verbal communication Benefits and Compensation PHOENIX offers a range of benefits to help protect full-time associate's health and long-term financial ...

Retail Sales Associate

Boston, MA · On-site

$24 - $32/hr

Strong communicator and skilled at written and verbal communication Benefits and Compensation PHOENIX offers a range of benefits to help protect full-time associate's health and long-term financial ...

Strong communicator and skilled at written and verbal communication Benefits and Compensation PHOENIX offers a range of benefits to help protect full-time associate's health and long-term financial ...

Strong communicator and skilled at written and verbal communication Benefits and Compensation PHOENIX offers a range of benefits to help protect full-time associate's health and long-term financial ...

... of benefits to help protect full-time associate's health and long-term financial security including: Medical, pharmacy, dental and vision coverage 401(k) and Roth 401(k) with Company match ...

... of benefits to help protect full-time associate's health and long-term financial security including: Medical, pharmacy, dental and vision coverage 401(k) and Roth 401(k) with Company match ...

CA's goal is to help endowments & foundations, pension plans, and ultra-high net worth private ... Cambridge Associates delivers a range of services, including outsourced CIO, non-discretionary ...

HELPER COOK

Arlington, MA · On-site

$18 - $23.25/hr

* We are hiring immediately for full time HELPER COOK positions. * Location : Arlington Catholic High ... With more than 16,000 associates in 4,300 schools, ranging from large public institutions to small ...

HELPER COOK

Boston, MA · On-site

$17.50 - $22.25/hr

* We are hiring immediately for full time HELPER COOK positions. * Location: CwP - 200 Seaport ... Associates at Bon Appétit are offered many fantastic benefits. Full-time and part-time positions ...

Associate's degree in IT, Computer Science, or related field, or equivalent work experience. * 2+ years of experience in helpdesk, desktop, or IT support. * Proficiency with Windows 10/11 and the ...

Showing results 21-40

Helpdesk Associate information

See Cambridge, MA salary details

$15

$23

$36

How much do helpdesk associate jobs pay per hour?

As of Aug 8, 2026, the average hourly pay for helpdesk associate in Cambridge, MA is $23.46, according to ZipRecruiter salary data. Most workers in this role earn between $19.42 and $26.25 per hour, depending on experience, location, and employer.

What is the difference between Helpdesk Associate vs Customer Support Specialist?

AspectHelpdesk AssociateCustomer Support Specialist
Required CredentialsHigh school diploma or equivalent; some roles may prefer certifications like CompTIA A+High school diploma; certifications like Customer Service Certification can be a plus
Work EnvironmentIT support centers, corporate offices, remoteCall centers, retail, online support platforms
Employer & Industry UsageIT companies, tech support firms, corporate IT departmentsRetail, e-commerce, service industries
Common Search & Comparison IntentHelpdesk Associate vs Customer Support Specialist

Helpdesk Associates primarily focus on technical support, troubleshooting hardware and software issues within IT environments. Customer Support Specialists handle a broader range of customer inquiries, including product information and service issues, often in retail or service sectors. While both roles require strong communication skills, Helpdesk Associates need technical knowledge, whereas Customer Support Specialists emphasize customer service skills.

What are the most commonly searched types of Helpdesk jobs in Cambridge, MA? The most popular types of Helpdesk jobs in Cambridge, MA are:
Infographic showing various Helpdesk Associate job openings in Cambridge, MA as of August 2026, with employment types broken down into 1% As Needed, 69% Full Time, 27% Part Time, 1% Temporary, and 2% Contract. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution, with an average salary of $48,799 per year, or $23.5 per hour.

$23.25 - $26/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 10 days ago


Fairfield Residential rating

7.5

Company rating: 7.5 out of 10

Based on 8 frontline employees who took The Breakroom Quiz

101st of 201 rated real estate companies


Job description

Community:

Axis Admiral's Hill

Number of Units:

161About Fairfield

If you're driven and looking for a collaborative workplace that makes a difference, you just might be a fit for Fairfield! We are a leader in the multifamily housing industry and we're passionate about creating exceptional apartment living. As we continue to grow, we're dedicated to investing in our people. Our culture is built on trust, support, and the drive to do great work. Whether you're launching your career or bringing years of experience, you'll find opportunities to make an impact, develop your skills, and be part of something bigger. Come build your future with us!

About the Role

As a Community Leasing Associate, you'll be the face of Fairfield for prospective residents, guiding them through the leasing process and creating exceptional living experiences. This role combines sales, customer service, and marketing to help our communities thrive.

What You'll Do

Below is a snapshot of what this role is all about. While there is more to it, this is the core focus.

Customer Service & Sales

  • Serve as the first point of contact for prospects and residents.
  • Drive the leasing process and close deals.
  • Deliver outstanding service to exceed expectations.

Operations

  • Manage lease files and maintain accurate records.
  • Utilize Yardi software for leasing processes.

Marketing

  • Update social media and assist with advertising.
  • Stay informed about local market trends.
Why You'll Love Fairfield

We're all about creating communities that people are proud to call home. Being a part of Fairfield means more than a rewarding career with personal growth. It's a partnership, working alongside colleagues in an open-dialogue environment that encourages growth and the sharing of ideas. We know that our associates are a key ingredient to our success, and we're proud to reflect that in our culture.

  • Driven by Vision: We are a vertically integrated operator and investment manager in the multifamily sector with in-house development, construction, acquisition, and property and asset management services. As we continue to grow, we want you to grow with us.
  • Career Growth & Learning: Fairfield values new ideas at every level. We offer training, coaching, and mentoring to help associates develop their careers and inspire them to create change for the better.
  • Culture of Collaboration: Enjoy a professional, supportive environment where we work together to drive meaningful impact.
  • A Company that Cares: We are proud to offer robust benefit packages with a focus on both quality of care and affordability. We offer competitive compensation plans, 401(k) matching, and paid time off, including sick days and volunteer time off (VTO) to support causes that matter to you.
What We're Looking For
  • High school diploma or equivalent required.
  • Valid driver's license may be required.
  • Minimum of one year experience in customer service, sales, or retail required.
  • Leasing or real estate experience preferred.
  • Experience using Yardi or similar property management software a plus.
  • Intermediate knowledge of Microsoft Outlook, Word, and Excel required.
Join Our Team!

Ready to make an impact? Apply today!

#LI-GABBY

Estimated Rate of Pay:
$23.25 - $26.00
This position is non-exempt; the range above reflects hourly rates.

The pay range displayed for this position is determined by skills and experience required, location and job complexity*. Potential job offers may vary based on the skills, education, and experience an individual candidate holds. This range reflects base rate only, and does not include allowances, perks, commissions or bonuses applicable to this position (if any). In addition to base salary, Fairfield offers all full time associates the following, upon meeting eligibility requirements:

  • Paid time off, paid holidays and sick days, paid time off for volunteering activities (optional)
  • Matched 401(k)
  • Medical, dental & vision insurance
  • Flexible spending account
  • Life insurance

* Pay range is a calculation based on a midpoint price. Fairfield complies with all wage and hour laws, including minimum wage and salary exempt requirements.


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