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Help Jobs in Portland, OR (NOW HIRING)

TEKsystems

IT Helpdesk Support

Portland, OR · On-site

$22 - $25/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across ...

Monrovia

OR - Sales Help Desk Craftsman

Dayton, OR

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

We are seeking Sales Help Desk Craftsmen for our beautiful Dayton, Oregon nursery. As a Sales Help Desk Craftsman, you will collaborate with the Outside & Inside Sales Craftsmen to assist with ...

Columbia Distributing

Special Events Summer Help

Canby, OR · On-site

$16.75 - $20.75/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Summary Draft technicians are responsible for the install, repair, and maintenance of our on and off premise draft accounts. They also set up temporary draft systems for special events, i.e. beer and ...

Monrovia

OR - Sales Help Desk Craftsman

Dayton, OR · On-site

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

We are seeking Sales Help Desk Craftsmen for our beautiful Dayton, Oregon nursery. As a Sales Help Desk Craftsman, you will collaborate with the Outside & Inside Sales Craftsmen to assist with ...

All My Sons Moving & Storage

Mover / Helper

Clackamas, OR · On-site

$20 - $150/day

Hiring Immediately | Weekly Pay + Daily Tips | Flexible Scheduling All My Sons Moving & Storage is looking for energetic, dependable Helpers to join our professional moving team. If you enjoy staying ...

All My Sons Moving & Storage

Mover / Helper

Portland, OR · On-site

$20 - $150/day

Hiring Immediately | Weekly Pay + Daily Tips | Flexible Scheduling All My Sons Moving & Storage is looking for energetic, dependable Helpers to join our professional moving team. If you enjoy staying ...

Columbia Distributing Company

Special Events Summer Help

Canby, OR

$16.75 - $20.75/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Summary Draft technicians are responsible for the install, repair, and maintenance of our on and off premise draft accounts. They also set up temporary draft systems for special events, i.e. beer and ...

All My Sons Moving & Storage

Mover / Helper

Portland, OR · On-site

$20 - $150/day

Hiring Immediately | Weekly Pay + Daily Tips | Flexible Scheduling All My Sons Moving & Storage is looking for energetic, dependable Helpers to join our professional moving team. If you enjoy staying ...

All My Sons Moving & Storage

Mover / Helper

Clackamas, OR · On-site

$20 - $150/day

Hiring Immediately | Weekly Pay + Daily Tips | Flexible Scheduling All My Sons Moving & Storage is looking for energetic, dependable Helpers to join our professional moving team. If you enjoy staying ...

A & Associates

Be Seen First

Helper

Sandy, OR · On-site

$16 - $16.50/hr

INTRODUCTION A & Associates is a reputable staffing agency with a proven track record in screening and recruiting as well as job placement and career development. With more than ten (10) offices ...

Vancouver Paint Group, Inc

Painter Helper

Portland, OR · On-site

$18 - $26/hr

Helping Painter(s) to maintain a safe and clean workspace. * Assist with removing fixtures such as doorknobs and light switch covers to protect prior to painting. * Assist with masking, taping ...

Vancouver Paint Group, Inc

Painter Helper

Camas, WA · On-site

$18 - $26/hr

Helping Painter(s) to maintain a safe and clean workspace. * Assist with removing fixtures such as doorknobs and light switch covers to protect prior to painting. * Assist with masking, taping ...

Ascentec Engineering LLC

Shop Helper

Tualatin, OR · On-site

$17 - $18/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

In this role, you will work in our shop and help with staging material, custodial duties (janitorial work), filling coolants - oils/lubricants, deburring, polishing, inspecting parts and learning to ...

Ascentec Engineering, LLC

Shop Helper

Tualatin, OR · On-site

$17 - $18/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

In this role, you will work in our shop and help with staging material, custodial duties (janitorial work), filling coolants - oils/lubricants, deburring, polishing, inspecting parts and learning to ...

Ascentec Engineering

Shop Helper

Tualatin, OR · On-site

$17 - $18/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

In this role, you will work in our shop and help with staging material, custodial duties (janitorial work), filling coolants - oils/lubricants, deburring, polishing, inspecting parts and learning to ...

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Showing results 41-60

All JobsHelp JobsHelp Jobs in Portland, OR

Help information

See Portland, OR salary details

$10

$22

$35

How much do help jobs pay per hour?

As of Aug 18, 2026, the average hourly pay for help in Portland, OR is $22.11, according to ZipRecruiter salary data. Most workers in this role earn between $18.61 and $24.47 per hour, depending on experience, location, and employer.

What is a help desk job?

Help desk jobs involve providing technical support and assistance to customers or employees who are experiencing issues with computer systems, software, or other technology. Professionals in these roles typically troubleshoot problems, answer questions, and guide users through solutions via phone, email, chat, or in person. Help desk workers are essential for maintaining smooth IT operations in organizations and ensuring that users can effectively use technology.

What skills and qualifications are needed to thrive as a help desk technician?

To thrive as a Help Desk Technician, you need strong problem-solving abilities, a solid understanding of computer hardware/software, and typically a relevant certification such as CompTIA A+ or equivalent experience. Familiarity with ticketing systems, remote desktop tools, and basic networking protocols is essential. Excellent communication, patience, and customer service skills set top performers apart in this role. These competencies ensure efficient technical support, high user satisfaction, and smooth IT operations within an organization.

What are common challenges faced by help desk professionals, and how can they be addressed?

Help Desk professionals often encounter challenges such as managing a high volume of support requests, troubleshooting diverse technical issues, and communicating effectively with users of varying technical expertise. To address these challenges, it’s important to develop strong time management skills, continually update technical knowledge, and practice patience and clear communication. Many teams use ticketing systems and knowledge bases to streamline issue tracking and resolution, fostering a collaborative work environment that encourages knowledge sharing.

What is the difference between Help vs Customer Service Representative?

AspectHelpCustomer Service Representative
Required CredentialsHigh school diploma or equivalent; on-the-job trainingHigh school diploma; training in communication and product knowledge
Work EnvironmentCall centers, online support, in-person assistanceCall centers, retail stores, online support
Industry UsageCustomer support, technical support, help desksCustomer service, retail, hospitality
Common Search/ComparisonHelp vs Customer Service Representative

Help roles typically focus on providing assistance and troubleshooting for specific products or services, often requiring technical knowledge. Customer Service Representatives handle broader customer interactions, including inquiries, complaints, and support across various industries. While both roles involve assisting customers, Help positions are more specialized, whereas Customer Service Representatives cover a wider range of customer interactions.

What are some helping jobs?

Helping jobs include roles such as social workers, healthcare aides, counselors, and emergency responders. These positions often require strong communication skills, empathy, and relevant certifications or training. They typically involve assisting individuals or communities in need across various settings like hospitals, schools, or social service agencies.

What are the most commonly searched types of Help jobs in Portland, OR?

The most popular types of Help jobs in Portland, OR are:

What cities near Portland, OR are hiring for Help jobs?

Cities near Portland, OR with the most Help job openings:

Help jobs near you
Infographic showing various Help job openings in Portland, OR as of August 2026, with employment types broken down into 1% As Needed, 71% Full Time, 24% Part Time, and 4% Contract. Highlights an 87% Physical, 2% Hybrid, and 11% Remote job distribution, with an average salary of $45,979 per year, or $22.1 per hour.

On-Site Tier II Helpdesk Technician

Pacific Office Automation

Beaverton, OR

$20.75 - $28/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 14 days ago

Pacific Office Automation rating

7.0

Company rating: 7.0 out of 10

Based on 38 frontline employees who took The Breakroom Quiz

215th of 365 rated logistics

Job description

About Pacific Office Automation
Pacific Office Automation (POA) is the largest independently owned document imaging and technology dealer in the United States. Since 1976, weve grown to more than 30 branches across 11 western states: Oregon, Washington, California, Arizona, New Mexico, Nevada, Utah, Idaho, Colorado, Texas, and Hawaii.

With over four decades of success in office equipment and technology solutions, weve built strong partnerships with leading manufacturers including Canon, Sharp, Konica Minolta, HP, Ricoh, and Lexmark.

At POA, youll find a fast-growing technology company that prioritizes employee development, offers competitive benefits, and fosters a collaborative, team-driven culture. We are committed to being a long-term employer by investing in ongoing training and certifications to keep our team ahead of evolving technology. We also believe every voice mattersregardless of tenure or title.

Position Overview
Join POAs dynamic IT team as a Tier 2 Service Desk Technician in our Beaverton, OR office. In this role, youll provide advanced technical support across endpoint devices, Microsoft 365, and cloud environments while serving as a key escalation point for Tier 1 support.

Youll work directly with clients to troubleshoot complex issues, maintain system performance, and deliver high-quality service aligned with SLAs and security best practices. This role is ideal for someone with strong technical depth, sound judgment, and a proactive approach in a fast-paced MSP environment.

Key Responsibilities

  • Serve as the Tier 2 escalation point for service desk incidents and requests
  • Troubleshoot advanced endpoint, application, and connectivity issues
  • Administer and support Microsoft 365 (Exchange Online, Entra ID, Teams, SharePoint, OneDrive)
  • Manage user access, identity, and security (MFA, conditional access, lifecycle management)
  • Diagnose and resolve issues across Windows 10/11 and business applications
  • Support basic networking (DNS, DHCP, VPNs, firewall/client connectivity)
  • Use RMM tools to monitor, maintain, and remediate endpoint health
  • Troubleshoot endpoint security tools (e.g., Defender, WatchGuard, EDR platforms)
  • Document all work clearly within ticketing systems
  • Maintain and update client documentation
  • Collaborate with Tier 3/Engineering teams on complex issues
  • Identify recurring problems and recommend long-term solutions or automation
  • Participate in on-call or after-hours support as needed

Qualifications

  • 24 years of Help Desk or Service Desk experience (MSP experience strongly preferred)
  • Strong knowledge of:
    • Windows 10/11 administration
    • Microsoft 365 (Exchange Online, Entra ID, Teams)
    • Active Directory and hybrid environments
  • Experience with RMM tools and remote support platforms
  • Solid understanding of networking fundamentals (TCP/IP, DNS, VPNs)
  • Ability to manage multiple priorities and meet SLA expectations
  • Strong communication and documentation skills

Preferred Qualifications

  • Experience in an MSP environment
  • Familiarity with Azure/Entra ID advanced features (Conditional Access, Identity Protection)
  • Experience supporting multi-tenant environments
  • Relevant certifications such as:
    • CompTIA A+, Network+, Security+
    • Microsoft certifications (MS-900, AZ-104, MD-102, etc.)

Benefits

  • Clear path for advancement and leadership opportunities
  • Collaborative, team-oriented culture
  • Medical, Dental, Vision, and Life Insurance
  • 401(k) with company match
  • PTO, vacation, and sick leave
  • FSA program

Our Commitment to Diversity & Inclusion
Pacific Office Automation is an equal opportunity employer. We consider all qualified applicants without regard to race, color, national origin, gender, sexual orientation, gender identity or expression, age, religion, veteran status, or any other protected characteristic. We value diversity and believe it strengthens our organization.

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