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Help Jobs in Austin, TX (NOW HIRING)

Last Energy

Helpdesk Technician

Austin, TX · On-site

$19.75 - $26.75/hr

Last Energy seeks a Helpdesk Technician to support the day-to-day IT needs of a fast-growing, DOE-regulated nuclear startup. This role will handle user support, new hire onboarding, and device ...

NextGenEnergyJobs

Helpdesk Technician

Austin, TX · On-site

$19.75 - $26.75/hr

Last Energy seeks a Helpdesk Technician to support the day-to-day IT needs of a fast-growing, DOE-regulated nuclear startup. Key Responsibilities * Serve as first point of contact for day-to-day ...

Charleys Steaks & Wings.

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Kitchen help

Round Rock, TX · On-site

$11 - $13/hr

As a kitchen help , you play a crucial role in ensuring that our kitchen operates smoothly and efficiently. You will be responsible for preparing food items to our high standards, maintaining a clean ...

Charleys Steaks & Wings.

Be Seen First

Kitchen help

Round Rock, TX · On-site

$11 - $13/hr

As a kitchen help , you play a crucial role in ensuring that our kitchen operates smoothly and efficiently. You will be responsible for preparing food items to our high standards, maintaining a clean ...

Allen Control Systems

IT Help Desk Engineer

Austin, TX · On-site

They are seeking an IT Help Desk Engineer to provide first-line technical support, manage IT tickets, and assist in onboarding new employees while ensuring operational standards for compliance and ...

Systemverse

Helpdesk Support Specialist

Austin, TX

$55K/yr

The Helpdesk Support Specialist provides first-level technical support to end users by diagnosing, troubleshooting, and resolving hardware, software, and network-related issues. This role serves as ...

Flash

IT Help Desk Technician

Austin, TX · On-site

$20 - $25/hr

Help us change the way the world parks Parking isn't just about spaces - it's about creating seamless experiences, sustainable solutions, and smarter cities. At Flash, we're not just thinking about ...

Systemverse

Helpdesk Support Specialist

Austin, TX · On-site

Description The Helpdesk Support Specialist provides first-level technical support to end users by diagnosing, troubleshooting, and resolving hardware, software, and network-related issues. This role ...

Flash

IT Help Desk Technician

Austin, TX · On-site

$20 - $25/hr

Join our Flash Team as an IT Help Desk Technician! Join Flash as a part-time IT Help Desk Technician and become an essential part of our internal success! You'll work alongside a supportive group of ...

Asset Living

Temporary Turn Help

Austin, TX · On-site

$18.75 - $24.75/hr

TURN HELP The Turn Help is responsible for assisting in carrying out the maintenance processes of the property, including corrective, preventative, routine, and cosmetic maintenance. Turn Help is ...

Asset Living

Temporary Turn Help

San Marcos, TX · On-site

$17.25 - $22.75/hr

TURN HELP The Turn Help is responsible for assisting in carrying out the maintenance processes of the property, including corrective, preventative, routine, and cosmetic maintenance. Turn Help is ...

Asset Living

Temporary Turn Help

Austin, TX · On-site

$18.75 - $24.75/hr

TURN HELP The Turn Help is responsible for assisting in carrying out the maintenance processes of the property, including corrective, preventative, routine, and cosmetic maintenance. Turn Help is ...

Asset Living

Temporary Turn Help

Austin, TX · On-site

$18.75 - $24.75/hr

TURN HELP The Turn Help is responsible for assisting in carrying out the maintenance processes of the property, including corrective, preventative, routine, and cosmetic maintenance. Turn Help is ...

Asset Living

Temporary Turn Help

Austin, TX · On-site

$18.75 - $24.75/hr

TURN HELP The Turn Help is responsible for assisting in carrying out the maintenance processes of the property, including corrective, preventative, routine, and cosmetic maintenance. Turn Help is ...

Asset Living

Temporary Turn Help

Austin, TX · On-site

$18.75 - $24.75/hr

TURN HELP The Turn Help is responsible for assisting in carrying out the maintenance processes of the property, including corrective, preventative, routine, and cosmetic maintenance. Turn Help is ...

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Showing results 21-40

All JobsHelp JobsHelp Jobs in Austin, TX

Help information

See Austin, TX salary details

$10

$20

$32

How much do help jobs pay per hour?

As of Sep 12, 2026, the average hourly pay for help in Austin, TX is $20.66, according to ZipRecruiter salary data. Most workers in this role earn between $17.40 and $22.88 per hour, depending on experience, location, and employer.

What is a help desk job?

Help desk jobs involve providing technical support and assistance to customers or employees who are experiencing issues with computer systems, software, or other technology. Professionals in these roles typically troubleshoot problems, answer questions, and guide users through solutions via phone, email, chat, or in person. Help desk workers are essential for maintaining smooth IT operations in organizations and ensuring that users can effectively use technology.

What skills and qualifications are needed to thrive as a help desk technician?

To thrive as a Help Desk Technician, you need strong problem-solving abilities, a solid understanding of computer hardware/software, and typically a relevant certification such as CompTIA A+ or equivalent experience. Familiarity with ticketing systems, remote desktop tools, and basic networking protocols is essential. Excellent communication, patience, and customer service skills set top performers apart in this role. These competencies ensure efficient technical support, high user satisfaction, and smooth IT operations within an organization.

What are common challenges faced by help desk professionals, and how can they be addressed?

Help Desk professionals often encounter challenges such as managing a high volume of support requests, troubleshooting diverse technical issues, and communicating effectively with users of varying technical expertise. To address these challenges, it’s important to develop strong time management skills, continually update technical knowledge, and practice patience and clear communication. Many teams use ticketing systems and knowledge bases to streamline issue tracking and resolution, fostering a collaborative work environment that encourages knowledge sharing.

What is the difference between Help vs Customer Service Representative?

AspectHelpCustomer Service Representative
Required CredentialsHigh school diploma or equivalent; on-the-job trainingHigh school diploma; training in communication and product knowledge
Work EnvironmentCall centers, online support, in-person assistanceCall centers, retail stores, online support
Industry UsageCustomer support, technical support, help desksCustomer service, retail, hospitality
Common Search/ComparisonHelp vs Customer Service Representative

Help roles typically focus on providing assistance and troubleshooting for specific products or services, often requiring technical knowledge. Customer Service Representatives handle broader customer interactions, including inquiries, complaints, and support across various industries. While both roles involve assisting customers, Help positions are more specialized, whereas Customer Service Representatives cover a wider range of customer interactions.

What are some helping jobs?

Helping jobs include roles such as social workers, healthcare aides, counselors, and emergency responders. These positions often require strong communication skills, empathy, and relevant certifications or training. They typically involve assisting individuals or communities in need across various settings like hospitals, schools, or social service agencies.

What are the most commonly searched types of Help jobs in Austin, TX?

The most popular types of Help jobs in Austin, TX are:

What cities near Austin, TX are hiring for Help jobs?

Cities near Austin, TX with the most Help job openings:

Help jobs near you
Infographic showing various Help job openings in Austin, TX as of August 2026, with employment types broken down into 1% As Needed, 72% Full Time, 23% Part Time, and 4% Contract. Highlights an 83% Physical, 1% Hybrid, and 16% Remote job distribution, with an average salary of $42,278 per year, or $20.3 per hour.

Helpdesk Technician

Austin, TX • On-site

Last Energy
Nuclear Electric Power Generation • 51 - 200 employees
Learn more about Last Energyexternal

$19.75 - $26.75/hr

Full-time

Re-posted 8 days ago

Job description

Last Energy seeks a Helpdesk Technician to support the day-to-day IT needs of a fast-growing, DOE-regulated nuclear startup. This role will handle user support, new hire onboarding, and device provisioning while working directly alongside a lean IT team supporting a compliance-driven environment.
This role extends beyond traditional helpdesk boundaries. As a lean team supporting a rapidly scaling company, you will be pulled into tasks traditionally earmarked for Systems Administrators or Security Analysts. The ideal candidate is hungry, self-driven, and thrives on autonomy, taking ownership of a task, researching what it actually takes to get it done right, and delivering results.
Key Duties & Responsibilities
  • Serve as first point of contact for day-to-day IT support tickets, troubleshooting independently before escalating, supporting our users
  • Own new hire onboarding and device lifecycle: account provisioning, laptop imaging, and iPhone enrollment via Apple Business Manager and Google MDM, and asset inventory tracking
  • Administer user accounts, access, and endpoint compliance across Google Workspace and the managed device fleet
  • Document recurring issues and solutions, building out internal standards and a knowledge base as common problems are identified
  • Other duties as assigned

Qualifications
  • 1-2+ years of hands-on IT support/helpdesk experience, with strong first-principles troubleshooting instincts
  • Demonstrated ability to self-teach and research independently, using AI tools as an aid rather than a crutch
  • Working knowledge of Windows and macOS environments, along with foundational networking concepts (DNS, DHCP, VPN, basic connectivity troubleshooting)
  • Experience with Google Workspace administration and mobile device management (Apple/Google MDM) preferred
  • Enthusiastic about being on-site 5 days a week

Apply