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Help Tech Chat Support Jobs in Utah County, UT (NOW HIRING)

Amicis Global

IT Service Desk Support

South Jordan, UT · On-site

$24 - $25/hr

Title: IT Customer Support Location: South Jordan, UT Duration: 12+ Months The Service Desk Agent ... online chat and/or in person * Create a positive customer support experience, build rapport and ...

FranklinCovey

Business Development Representative

Draper, UT

$60/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

We help organizations achieve the breakthrough results that matter most. Using proven, principle ... Experience in a call center, customer service, or chat support * Ability to actively listen and ...

Beddys

Customer Service Specialist

South Jordan, UT · On-site

$17/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

... helping maintain a consistent, thoughtful experience that reflects the Beddy's brand. This role ... Support the majority of customer inquiries through email and chat * Ensure timely, accurate ...

Beddy's

Customer Service Specialist

South Jordan, UT · On-site

$17/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

... helping maintain a consistent, thoughtful experience that reflects the Beddy's brand. This role ... Support the majority of customer inquiries through email and chat * Ensure timely, accurate ...

Beddy's

Seasonal Customer Service Specialist

South Jordan, UT · On-site

$17/hr

  • Medical

  • Dental

  • Vision

  • Life

  • PTO

... helping maintain a consistent, thoughtful experience that reflects the Beddy's brand. This role ... Support the majority of customer inquiries through email and chat * Ensure timely, accurate ...

New

Beddy's

Customer Service Specialist

South Jordan, UT · On-site +1

$17/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

... helping maintain a consistent, thoughtful experience that reflects the Beddy's brand. This role ... Support the majority of customer inquiries through email and chat * Ensure timely, accurate ...

SecurityMetrics

Helpdesk Support Specialist

Orem, UT · On-site

$18 - $22/hr

Helpdesk Support Specialist Department: IT Employment Type: Regular part-time (or Full-time) ... Learn directly from senior IT engineers and find mentorship to help grow into more technical IT ...

Orion Advisor Solutions LLC

Platform Support Associate

Lehi, UT · On-site

$20.67 - $29.57/hr

  • Medical

  • Dental

  • Vision

  • Retirement

Provide clear training, guidance, and best practices to help clients navigate the workflows or ... Expect to build foundational proficiency within their assigned technology area (Orion or Redtail ...

American Cruise Lines

IT Support Tech

Sandy, UT · On-site

$60K - $65K/yr

  • Medical

  • Dental

  • Vision

  • Retirement

IT Support Tech American Cruise Lines, the largest cruise line in the United States, is looking to ... This role includes setting up and maintaining equipment, responding to help desk requests, and ...

American Cruise Lines

IT Support Tech

Sandy, UT · On-site

$20.50 - $28/hr

IT Support Tech American Cruise Lines, the largest cruise line in the United States, is looking to ... Help provide "rotational, on-call" support for emergencies on the weekends. Qualifications:

Orion

Platform Support Associate

Lehi, UT · Hybrid

$20.67 - $29.57/hr

  • Medical

  • Dental

  • Vision

  • Retirement

Provide clear training, guidance, and best practices to help clients navigate the workflows or ... Expect to build foundational proficiency within their assigned technology area (Orion or Redtail ...

Orion Advisor Solutions LLC

Client Support Representative

Lehi, UT · On-site

$20.67 - $29.57/hr

  • Medical

  • Dental

  • Vision

  • Retirement

Provide clear training, guidance, and best practices to help clients navigate the workflows or ... Expect to build foundational proficiency within their assigned technology area (Orion or Redtail ...

Orion

Technical Support Representative

Lehi, UT · Hybrid

$20.67 - $29.57/hr

  • Medical

  • Dental

  • Vision

  • Retirement

Provide clear training, guidance, and best practices to help clients navigate the workflows or ... Expect to build foundational proficiency within their assigned technology area (Orion or Redtail ...

Orion

Client Support Representative

Lehi, UT · Hybrid

$20.67 - $29.57/hr

  • Medical

  • Dental

  • Vision

  • Retirement

Provide clear training, guidance, and best practices to help clients navigate the workflows or ... Expect to build foundational proficiency within their assigned technology area (Orion or Redtail ...

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Showing results 41-60

All JobsHelp Tech Chat Support JobsHelp Tech Chat Support Jobs in Utah County, UT

Help Tech Chat Support information

See Utah County, UT salary details

$24.4K

$39.2K

$59.6K

How much do help tech chat support jobs pay per year?

As of Aug 15, 2026, the average yearly pay for help tech chat support in Utah County, UT is $39,244.00, according to ZipRecruiter salary data. Most workers in this role earn between $33,800.00 and $42,400.00 per year, depending on experience, location, and employer.

What is the difference between Help Tech Chat Support vs Help Desk Technician?

AspectHelp Tech Chat SupportHelp Desk Technician
CredentialsBasic IT certifications (e.g., CompTIA A+), customer service skillsCompTIA A+, Network+, or similar certifications, technical troubleshooting skills
Work EnvironmentRemote or on-site, primarily online chat interactionsOn-site or remote, handling phone, email, and in-person support
Employer & IndustryTech companies, customer service centers, e-commerceIT departments, corporate offices, service providers
Search & Comparison IntentCustomer support roles focused on online chatTechnical support roles involving troubleshooting and hardware/software issues

Help Tech Chat Support primarily involves assisting customers via online chat, focusing on quick troubleshooting and customer service. Help Desk Technicians handle broader technical issues, including hardware and software troubleshooting across multiple communication channels. Both roles require technical knowledge, but Help Desk Technicians typically have more in-depth technical certifications and responsibilities.

What are popular job titles related to Help Tech Chat Support jobs in Utah County, UT?

For Help Tech Chat Support jobs in Utah County, UT, the most frequently searched job titles are:

What job categories do people searching Help Tech Chat Support jobs in Utah County, UT look for?

The top searched job categories for Help Tech Chat Support jobs in Utah County, UT are:

What cities near Utah County, UT are hiring for Help Tech Chat Support jobs?

Cities near Utah County, UT with the most Help Tech Chat Support job openings:

Help Tech Chat Support jobs near you

IT Service Desk Support

Amicis Global

South Jordan, UT • On-site

$24 - $25/hr

Contractor

Re-posted 8 days ago

Job description

Title: IT Customer Support
Location: South Jordan, UT
Duration: 12+ Months
The Service Desk Agent is the first point of contact for users who call our IT Service Desk. While providing the highest level of customer service, the Service Desk Agent answers incoming calls, tracks all information in a call tracking system, and uses a knowledge base tool along with their expertise to resolve issues in a timely fashion. The Service Desk Agent is focused on providing best-in-class customer service, achieving high levels of first-call resolution, and identifying opportunities to streamline/automate the agent process.
Responsibilities include:
• Demonstrate strong customer service skills to provide phone support, including:
o Listening to the customer to gain an accurate understanding of the situation
o Being empathetic to the customer's situation and having a sense of urgency to resolve the issue
Producing accurate, detailed documentation at the client, problem, and incident level
o Resolving conflict
• Responsible for high-quality end-user technical support related to enterprise software and hardware
• Responsibilities include assessment, triage, research, training/education, and resolution of incidents and requests regarding the use of application software products and/or infrastructure components in a fast-paced 7x24x365 environment.
• Under general oversight, provides after-hours and weekend support as needed.
• The position requires attention to detail, follow-through, teamwork focus and positive attitude.
• An understanding of technology and the ability to apply that knowledge to support all existing systems
• Supports all aspects of client support and immediate computing needs while demonstrating professionalism and composure on the phone, via an online chat and/or in person
• Create a positive customer support experience, build rapport and trust with end users through a professional attitude and approach to problem understanding, ensuring timely resolution or escalation by providing urgency, business impact evaluation and communicating the status to the end user promptly
• Identifies and works with internal end users to provide guidance and support, sound communications and customer service principles without becoming unprofessional in difficult situations
• Provides investigation, diagnosis, resolution and recovery for hardware/software problems
• Installs, modifies, cleans up, run diagnostic programs and repairs computer hardware/ peripherals and software
Qualifications:
• Excellent customer service skills required
• Excellent communication skills required
• Two to five years of proven, qualified related work experience in a comparable complex, high-tech, and fast-paced work environment
• Preferred work experience in a technical support role, but not required
• Required Education: High school diploma or GED with relevant work experience
• Ability to diagnose the cause of problems in a complex environment and to provide effective solutions quickly
• Self-motivated and able to work on own initiative in a high-pressure environment
• Willing to work variable shifts, including evenings, weekends, and public holidays
Responsible for high-quality end-user technical support related to enterprise software and hardware
An understanding of technology and the ability to apply that knowledge to support all existing systems
Provides investigation, diagnosis, resolution, and recovery for hardware/software problems
Two to five years of proven, qualified related work experience in a comparable complex, high-tech, and fast-paced work environment**
Please let me know if you are interested in hearing more about this position.  Also, feel free to forward this position to someone whom you feel might be interested.  Time is generally of the essence, so please respond as soon as you can.  Thank you.