ZipRecruiter

Log In

1

Help Tech Chat Support Jobs in Mankato, MN (NOW HIRING)

Allstar

IT Support Specialist

Gaylord, MN · On-site

$50K - $55K/yr

Tier II IT Support Administrator (MSP Experience Preferred) Eden Prairie, MN (Onsite) $50,000-$55 ... Help Desk Technicians * MSP Support Technicians * Technical Support Administrators * Desktop ...

Allstar

IT Support Specialist

Gaylord, MN

$50K - $55K/yr

Tier II IT Support Administrator (MSP Experience Preferred) Eden Prairie, MN (Onsite) $50,000-$55 ... Help Desk Technicians * MSP Support Technicians * Technical Support Administrators * Desktop ...

U.S. Navy

IT Support Specialist

New Ulm, MN

Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted Both Overview ... help desk and user support, network and systems administration, incident response, and planned ...

U.S. Navy

IT Support Specialist

Mankato, MN

Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted Both Overview ... help desk and user support, network and systems administration, incident response, and planned ...

U.S. Navy

IT Support Specialist

Le Sueur, MN

Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted Both Overview ... help desk and user support, network and systems administration, incident response, and planned ...

U.S. Navy

IT Support Specialist

Saint Clair, MN

Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted Both Overview ... help desk and user support, network and systems administration, incident response, and planned ...

U.S. Navy

IT Support Specialist

Madelia, MN

Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted Both Overview ... help desk and user support, network and systems administration, incident response, and planned ...

U.S. Navy

IT Support Specialist

Nicollet, MN

Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted Both Overview ... help desk and user support, network and systems administration, incident response, and planned ...

U.S. Navy

IT Support Specialist

Gaylord, MN

Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted Both Overview ... help desk and user support, network and systems administration, incident response, and planned ...

U.S. Navy

IT Support Specialist

Faribault, MN

Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted Both Overview ... help desk and user support, network and systems administration, incident response, and planned ...

U.S. Navy

IT Support Specialist

Janesville, MN

Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted Both Overview ... help desk and user support, network and systems administration, incident response, and planned ...

U.S. Navy

IT Support Specialist

Winnebago, MN

Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted Both Overview ... help desk and user support, network and systems administration, incident response, and planned ...

U.S. Navy

IT Support Specialist

North Mankato, MN

Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted Both Overview ... help desk and user support, network and systems administration, incident response, and planned ...

U.S. Navy

IT Support Specialist

Belle Plaine, MN

Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted Both Overview ... help desk and user support, network and systems administration, incident response, and planned ...

U.S. Navy

IT Support Specialist

Montgomery, MN

Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted Both Overview ... help desk and user support, network and systems administration, incident response, and planned ...

U.S. Navy

IT Support Specialist

Winthrop, MN

Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted Both Overview ... help desk and user support, network and systems administration, incident response, and planned ...

U.S. Navy

IT Support Specialist

New Richland, MN

Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted Both Overview ... help desk and user support, network and systems administration, incident response, and planned ...

U.S. Navy

IT Support Specialist

Madison Lake, MN

Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted Both Overview ... help desk and user support, network and systems administration, incident response, and planned ...

U.S. Navy

IT Support Specialist

Courtland, MN

Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted Both Overview ... help desk and user support, network and systems administration, incident response, and planned ...

U.S. Navy

IT Support Specialist

Waterville, MN

Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted Both Overview ... help desk and user support, network and systems administration, incident response, and planned ...

next page

Showing results 1-20

All JobsHelp Tech Chat Support JobsHelp Tech Chat Support Jobs in Mankato, MN

Help Tech Chat Support information

See Mankato, MN salary details

$26.8K

$43.1K

$65.4K

How much do help tech chat support jobs pay per year?

As of Aug 8, 2026, the average yearly pay for help tech chat support in Mankato, MN is $43,101.00, according to ZipRecruiter salary data. Most workers in this role earn between $37,200.00 and $46,600.00 per year, depending on experience, location, and employer.

What is the difference between Help Tech Chat Support vs Help Desk Technician?

AspectHelp Tech Chat SupportHelp Desk Technician
CredentialsBasic IT certifications (e.g., CompTIA A+), customer service skillsCompTIA A+, Network+, or similar certifications, technical troubleshooting skills
Work EnvironmentRemote or on-site, primarily online chat interactionsOn-site or remote, handling phone, email, and in-person support
Employer & IndustryTech companies, customer service centers, e-commerceIT departments, corporate offices, service providers
Search & Comparison IntentCustomer support roles focused on online chatTechnical support roles involving troubleshooting and hardware/software issues

Help Tech Chat Support primarily involves assisting customers via online chat, focusing on quick troubleshooting and customer service. Help Desk Technicians handle broader technical issues, including hardware and software troubleshooting across multiple communication channels. Both roles require technical knowledge, but Help Desk Technicians typically have more in-depth technical certifications and responsibilities.

What are popular job titles related to Help Tech Chat Support jobs in Mankato, MN? For Help Tech Chat Support jobs in Mankato, MN, the most frequently searched job titles are:
What job categories do people searching Help Tech Chat Support jobs in Mankato, MN look for? The top searched job categories for Help Tech Chat Support jobs in Mankato, MN are:
What cities near Mankato, MN are hiring for Help Tech Chat Support jobs? Cities near Mankato, MN with the most Help Tech Chat Support job openings:
Help Tech Chat Support jobs near you

IT Support Specialist

Allstar

Gaylord, MN • On-site

$50K - $55K/yr

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 12 days ago

Job description

Tier II IT Support Administrator (MSP Experience Preferred)
Eden Prairie, MN (Onsite)
$50,000-$55,000 Salary + Benefits
Are you the type of IT professional who stays calm when users are frustrated, enjoys solving technical problems quickly, and can juggle multiple priorities without things slipping through the cracks?
We're hiring a Tier II IT Support Administrator to join our growing IT team in Eden Prairie, MN. This is an onsite role supporting end users across multiple environments with a strong focus on remote troubleshooting, account administration, licensing support, and first-response networking support.
This is an excellent opportunity for someone early in their IT career who wants hands-on exposure to different systems, environments, and technologies - especially candidates coming from an MSP (Managed Service Provider) background.
What You'll Be Doing
  • Provide Tier II technical support to end users over phone, email, and remote support tools
  • Troubleshoot networking, connectivity, and user access issues
  • Support Azure Active Directory (Azure AD) administration
  • Add, remove, and manage user licenses and permissions
  • Respond to support tickets and prioritize multiple requests throughout the day
  • Assist users who may be frustrated or experiencing urgent technical issues
  • Escalate advanced technical problems when needed
  • Support a fast-paced environment with multiple clients, systems, and architectures

What We're Looking For
  • 1-3+ years of IT support or help desk experience
  • MSP experience strongly preferred
  • Experience supporting users remotely in a professional environment
  • Familiarity with:
    • Azure Active Directory (Azure AD)
    • Microsoft 365 administration
    • User account management
    • Basic networking support
  • Experience supporting larger user environments (500+ users) is a plus
  • Strong communication and customer service skills
  • Highly organized with the ability to prioritize competing requests
  • Comfortable working with frustrated users while maintaining professionalism
  • Strong troubleshooting mindset and urgency

Candidates Who Tend to Do Well Here
  • IT Support Specialists
  • Service Desk Analysts
  • Help Desk Technicians
  • MSP Support Technicians
  • Technical Support Administrators
  • Desktop Support Technicians
  • Tier II Support Engineers

Preferred Backgrounds
Experience from companies such as:
  • Managed Service Providers (MSPs)
  • Corporate IT support environments
  • IT consulting firms
  • Multi-site organizations

Compensation & Benefits
  • $50,000-$55,000 base salary
  • Full-time onsite role in Eden Prairie, MN
  • Medical, dental, and vision insurance
  • 401(k)
  • Paid time off
  • Career growth opportunity within a growing organization
  • Exposure to multiple technologies and environments

Why This Role?
This is not a repetitive "password reset only" help desk role. You'll gain hands-on experience across multiple systems and environments while building real-world troubleshooting skills that can accelerate your IT career.
If you thrive in fast-moving environments, enjoy solving problems, and want exposure beyond a traditional internal IT support desk, we'd love to connect with you.
At Allstar Services, we're redefining the home services and exterior remodeling industry through innovation, growth, and a people-first mindset.
Backed by Morgan Stanley Capital Partners, Allstar Services is a rapidly expanding national platform of leading residential and commercial roofing, siding, windows, gutters, and exterior remodeling brands across the United States. Our companies are known for delivering exceptional customer experiences, high-quality workmanship, and operational excellence in every market we serve.
We move fast, solve problems, and invest in great people. Whether you're supporting operations, technology, sales, marketing, or field teams, you'll have the opportunity to make a direct impact inside a growing organization that values accountability, collaboration, and continuous improvement.
With teams across multiple states and continued expansion ahead, this is an exciting time to join an organization building something bigger than a traditional home services company.
Learn more at allstarservicesnow.com.
Allstar Services is an Equal Opportunity Employer and values diversity at all levels of the organization.

Apply