Title: IT Technical Support / Chat Support Location: Columbus, OH 43219 Duration: 06 Months Pay Rate: $21.00/- on W2 About Job: Roles and Responsibilities: Demonstrate strong customer service skills ...
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Title: IT Technical Support / Chat Support Location: Columbus, OH 43219 Duration: 06 Months Pay Rate: $21.00/- on W2 About Job: Roles and Responsibilities: Demonstrate strong customer service skills ...
Title: IT Technical Support / Chat Support Location: Columbus, OH 43219 Duration: 06 Months Pay Rate: $21.00/- on W2 About Job: Roles and Responsibilities: The Service Desk Chat Agent is the first ...
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Title: IT Technical Support / Chat Support Location: Columbus, OH 43219 Duration: 06 Months Pay Rate: $21.00/- on W2 About Job: Roles and Responsibilities: The Service Desk Chat Agent is the first ...
IT Support/ Help Desk in Columbus, OH 43219
Columbus, OH · On-site
$22 - $25/hr
Job Title: IT Support/ Help Desk Location: Columbus, OH 43219 Duration: 06 - 12 Months + Extensions ... Customer Support: • Provide front-line support via phone or live chat with professionalism ...
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IT Support/ Help Desk in Columbus, OH 43219
Columbus, OH · On-site
$22 - $25/hr
Job Title: IT Support/ Help Desk Location: Columbus, OH 43219 Duration: 06 - 12 Months + Extensions ... Customer Support: • Provide front-line support via phone or live chat with professionalism ...
Title: IT Technical Support / Help Desk Location: Columbus, OH 43219 Duration: 12 Months Pay Rate ... Customer Support: • Provide front-line support via phone or live chat with professionalism ...
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Title: IT Technical Support / Help Desk Location: Columbus, OH 43219 Duration: 12 Months Pay Rate ... Customer Support: • Provide front-line support via phone or live chat with professionalism ...
Title: IT Technical Support / Help Desk Location: Columbus, OH 43219 Duration: 12 Months Pay Rate ... Customer Support: • Provide front-line support via phone or live chat with professionalism ...
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Title: IT Technical Support / Help Desk Location: Columbus, OH 43219 Duration: 12 Months Pay Rate ... Customer Support: • Provide front-line support via phone or live chat with professionalism ...
Title: IT Technical Support / Help Desk Location: Columbus, OH 43219 Duration: 12 Months Pay Rate ... Customer Support: • Provide front-line support via phone or live chat with professionalism ...
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Title: IT Technical Support / Help Desk Location: Columbus, OH 43219 Duration: 12 Months Pay Rate ... Customer Support: • Provide front-line support via phone or live chat with professionalism ...
Title: IT Technical Support / Help Desk Location: Columbus, OH 43219 Duration: 12 Months Pay Rate ... Customer Support: • Provide front-line support via phone or live chat with professionalism ...
Quick apply
Title: IT Technical Support / Help Desk Location: Columbus, OH 43219 Duration: 12 Months Pay Rate ... Customer Support: • Provide front-line support via phone or live chat with professionalism ...
IT Support/ Help Desk in Columbus, OH 43219
Columbus, OH · On-site
$20 - $21/hr
The Service Desk Chat Agent is the first point of contact that supports end users via our live chat channel for IT Service support in a fast-paced 24x7x365 environment. While providing the highest ...
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IT Support/ Help Desk in Columbus, OH 43219
Columbus, OH · On-site
$20 - $21/hr
The Service Desk Chat Agent is the first point of contact that supports end users via our live chat channel for IT Service support in a fast-paced 24x7x365 environment. While providing the highest ...
IT Support
Columbus, OH · On-site
$20 - $22/hr
The Service Desk Chat Agent is the first point of contact that supports end users via our live chat channel for IT Service support in a fast-paced 24x7x365 environment. While providing the highest ...
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IT Support
Columbus, OH · On-site
$20 - $22/hr
The Service Desk Chat Agent is the first point of contact that supports end users via our live chat channel for IT Service support in a fast-paced 24x7x365 environment. While providing the highest ...
IT Support
Columbus, OH · On-site
$24 - $25/hr
The IT Service Desk Agent is the first point of contact for end users seeking IT support via phone and live chat in a fast-paced, 24x7x365 environment. This role is responsible for delivering ...
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IT Support
Columbus, OH · On-site
$24 - $25/hr
The IT Service Desk Agent is the first point of contact for end users seeking IT support via phone and live chat in a fast-paced, 24x7x365 environment. This role is responsible for delivering ...
Title: IT Technical Support / Helpdesk Support Location: Columbus, OH 43219 Duration: 06 - 12 ... Provide front-line support via phone or live chat with professionalism, empathy, urgency, and a ...
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Title: IT Technical Support / Helpdesk Support Location: Columbus, OH 43219 Duration: 06 - 12 ... Provide front-line support via phone or live chat with professionalism, empathy, urgency, and a ...
... technology with the human touch. Our mission is simple: to transform how companies attract top ... Engage in candidate care activities, including outbound calls, chat support, and monitoring shared ...
... technology with the human touch. Our mission is simple: to transform how companies attract top ... Engage in candidate care activities, including outbound calls, chat support, and monitoring shared ...
... technology with the human touch. Our mission is simple: to transform how companies attract top ... Engage in candidate care activities, including outbound calls, chat support, and monitoring shared ...
... technology with the human touch. Our mission is simple: to transform how companies attract top ... Engage in candidate care activities, including outbound calls, chat support, and monitoring shared ...
Technical Support/ IT Support-- Columbus, OH 43219
Columbus, OH · On-site
$20 - $26/hr
The IT Service Desk Agent is the first point of contact for end users seeking IT support via phone and live chat in a fast-paced, 24x7x365 environment. This role is responsible for delivering ...
Quick apply
Technical Support/ IT Support-- Columbus, OH 43219
Columbus, OH · On-site
$20 - $26/hr
The IT Service Desk Agent is the first point of contact for end users seeking IT support via phone and live chat in a fast-paced, 24x7x365 environment. This role is responsible for delivering ...
IT Support/ Help Desk in Columbus, OH 43219
Columbus, OH · On-site
$20 - $24/hr
Title: IT Support Location: Columbus, OH 43219 Duration: 06 - 12 months About Job: Summary: The ... chat and/or in person. • Create a positive customer support experience, build rapport and trust ...
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IT Support/ Help Desk in Columbus, OH 43219
Columbus, OH · On-site
$20 - $24/hr
Title: IT Support Location: Columbus, OH 43219 Duration: 06 - 12 months About Job: Summary: The ... chat and/or in person. • Create a positive customer support experience, build rapport and trust ...
The Service Desk Chat Agent is the first point of contact that supports end users via our live chat channel for IT Service support in a fast-paced 24x7x365 environment. While providing the highest ...
Quick apply
The Service Desk Chat Agent is the first point of contact that supports end users via our live chat channel for IT Service support in a fast-paced 24x7x365 environment. While providing the highest ...
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Dedicated IT Support Technician - Columbus
Columbus, OH · On-site
$60K - $70K/yr
We're looking for a Dedicated IT Support Technician who thrives in a fast-paced, client-facing ... Provide Tier 1 & Tier 2 support for end users (tickets, walk-ins, email, chat) * Troubleshoot and ...
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Dedicated IT Support Technician - Columbus
Columbus, OH · On-site
$60K - $70K/yr
We're looking for a Dedicated IT Support Technician who thrives in a fast-paced, client-facing ... Provide Tier 1 & Tier 2 support for end users (tickets, walk-ins, email, chat) * Troubleshoot and ...
Helpdesk Support
Columbus, OH · On-site
$19.25 - $26/hr
Apple/Mac experience a plus; strong customer service background is preferred; prior phone based IT Support experience is good but not required. Qualifications any one having help desk experience and ...
Helpdesk Support
Columbus, OH · On-site
$19.25 - $26/hr
Apple/Mac experience a plus; strong customer service background is preferred; prior phone based IT Support experience is good but not required. Qualifications any one having help desk experience and ...
Respond to inbound email/phone inquiries and manage real-time chat support (in future-state implementation), providing accurate, helpful, and timely information. * Take ownership of escalation calls ...
Respond to inbound email/phone inquiries and manage real-time chat support (in future-state implementation), providing accurate, helpful, and timely information. * Take ownership of escalation calls ...
... Sr-IT | Level 2(USD) / IT Technical Support / Helpdesk Support Location: Columbus, OH 43219 ... chat and/or in person • Create a positive customer support experience, build rapport and trust ...
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... Sr-IT | Level 2(USD) / IT Technical Support / Helpdesk Support Location: Columbus, OH 43219 ... chat and/or in person • Create a positive customer support experience, build rapport and trust ...
Help Tech Chat Support information
See Lancaster, OH salary details
$24.7K - $27.9K
0% of jobs
$27.9K - $31.1K
3% of jobs
$34.3K is the 25th percentile. Wages below this are outliers.
$31.1K - $34.4K
22% of jobs
The median wage is $36.2K / yr.
$34.4K - $37.6K
43% of jobs
$37.6K - $40.8K
6% of jobs
$41K is the 75th percentile. Wages above this are outliers.
$40.8K - $44.1K
6% of jobs
$44.1K - $47.3K
6% of jobs
$47.3K - $50.6K
5% of jobs
$50.6K - $53.8K
3% of jobs
$53.8K - $57K
3% of jobs
$57K - $60.3K
1% of jobs
$24.7K
$39.7K
$60.3K
How much do help tech chat support jobs pay per year?
As of May 28, 2026, the average yearly pay for help tech chat support in Lancaster, OH is $39,711.00, according to ZipRecruiter salary data. Most workers in this role earn between $34,200.00 and $42,900.00 per year, depending on experience, location, and employer.
How can I make $2000 a week working from home?
Help tech chat support roles typically pay hourly, and earning $2000 a week requires working full-time hours at competitive rates, often around $15-$25 per hour. Increasing income may involve taking on multiple shifts, gaining specialized skills, or working for companies that offer higher pay for technical expertise and customer support experience.
What is the difference between Help Tech Chat Support vs Help Desk Technician?
| Aspect | Help Tech Chat Support | Help Desk Technician |
|---|---|---|
| Credentials | Basic IT certifications (e.g., CompTIA A+), customer service skills | CompTIA A+, Network+, or similar certifications, technical troubleshooting skills |
| Work Environment | Remote or on-site, primarily online chat interactions | On-site or remote, handling phone, email, and in-person support |
| Employer & Industry | Tech companies, customer service centers, e-commerce | IT departments, corporate offices, service providers |
| Search & Comparison Intent | Customer support roles focused on online chat | Technical support roles involving troubleshooting and hardware/software issues |
Help Tech Chat Support primarily involves assisting customers via online chat, focusing on quick troubleshooting and customer service. Help Desk Technicians handle broader technical issues, including hardware and software troubleshooting across multiple communication channels. Both roles require technical knowledge, but Help Desk Technicians typically have more in-depth technical certifications and responsibilities.
What are popular job titles related to Help Tech Chat Support jobs in Lancaster, OH? For Help Tech Chat Support jobs in Lancaster, OH, the most frequently searched job titles are:
What job categories do people searching Help Tech Chat Support jobs in Lancaster, OH look for? The top searched job categories for Help Tech Chat Support jobs in Lancaster, OH are:
What cities near Lancaster, OH are hiring for Help Tech Chat Support jobs? Cities near Lancaster, OH with the most Help Tech Chat Support job openings:
$21/hr
Contractor
Posted 25 days ago
Job description
Title: IT Technical Support / Chat Support
Location: Columbus, OH 43219
Duration: 06 Months
Pay Rate: $21.00/- on W2
About Job:
Roles and Responsibilities:
Demonstrate strong customer service skills to provide phone support including:
Listening to the customer to gain an accurate understanding of the situation
Being empathetic to the customer's situation and having a sense of urgency to resolve the issue
Producing accurate, detailed documentation at the client, problem and incident level
Resolving conflict
• Responsible for high quality end-user technical support, related to enterprise software and hardware
• Responsibilities include assessment, triage, research, training/education and resolution of incidents and requests regarding the use of application software products and/or infrastructure components in a fast paced 7x24x365 environment.
• Under general oversight, provides after hours and weekend support as needed.
• The position requires attention to detail, follow through, teamwork focus and positive attitude.
• An understanding of technology and the ability to apply that knowledge to support all existing systems
• Supports all aspects of client support and immediate computing needs while demonstrating professionalism and composure on the phone, via an online chat and/or in person
• Create a positive customer support experience, build rapport and trust with end users through professional attitude and approach to problem understanding, ensuring timely resolution or escalation by providing urgency, business impact evaluation and communicating the status to the end user promptly
• Identifies and works with internal end users to provide guidance and support, sound communications and customer service principles without becoming unprofessional in difficult situations
• Provides investigation, diagnosis, resolution and recovery for hardware/software problems
• Installs, modifies, cleans up, run diagnostic programs and repairs computer hardware/ peripherals and software
Qualifications:
• Excellent customer service skills required
• Excellent communication skills required
• Two to five years of proven, qualified related work experience in a comparable complex, high tech and fast paced work environment
• Preferred work experience in technical support role but not required
• Required Education: High school diploma or GED with relevant work experience
• Ability to diagnose the cause of problems in a complex environment and to provide effective solutions quickly
• Self motivated and ability to work on own initiative in a high pressure environment
• Willing to work variable shifts including evenings, weekends and public holidays
Listening to the customer to gain an accurate understanding of the situation
Being empathetic to the customer's situation and having a sense of urgency to resolve the issue
Producing accurate, detailed documentation at the client, problem and incident level
Resolving conflict
• Responsible for high quality end-user technical support, related to enterprise software and hardware
• Responsibilities include assessment, triage, research, training/education and resolution of incidents and requests regarding the use of application software products and/or infrastructure components in a fast paced 7x24x365 environment.
• Under general oversight, provides after hours and weekend support as needed.
• The position requires attention to detail, follow through, teamwork focus and positive attitude.
• An understanding of technology and the ability to apply that knowledge to support all existing systems
• Supports all aspects of client support and immediate computing needs while demonstrating professionalism and composure on the phone, via an online chat and/or in person
• Create a positive customer support experience, build rapport and trust with end users through professional attitude and approach to problem understanding, ensuring timely resolution or escalation by providing urgency, business impact evaluation and communicating the status to the end user promptly
• Identifies and works with internal end users to provide guidance and support, sound communications and customer service principles without becoming unprofessional in difficult situations
• Provides investigation, diagnosis, resolution and recovery for hardware/software problems
• Installs, modifies, cleans up, run diagnostic programs and repairs computer hardware/ peripherals and software
Qualifications:
• Excellent customer service skills required
• Excellent communication skills required
• Two to five years of proven, qualified related work experience in a comparable complex, high tech and fast paced work environment
• Preferred work experience in technical support role but not required
• Required Education: High school diploma or GED with relevant work experience
• Ability to diagnose the cause of problems in a complex environment and to provide effective solutions quickly
• Self motivated and ability to work on own initiative in a high pressure environment
• Willing to work variable shifts including evenings, weekends and public holidays
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