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Help Tech Chat Support Jobs in Fargo, ND (NOW HIRING)

Ingeus via Alexander Mann Solutions

Help Desk Tech

Fargo, ND · On-site

$19.75 - $26.50/hr

We are looking for IT support technicians that are passionate about the world of technology and want to be key individuals to help troubleshoot our clients. The IT Desktop Support Specialist ...

Sanford Health

Associate Help Desk Support Technician

Fargo, ND · On-site

$18.25 - $24.50/hr

Summary Associate Help Desk Support Technicians will provide front-line technical support for all ... Associates' degree in technology related field strongly preferred. Sanford is an EEO/AA Employer M ...

Sanford Health

Associate Help Desk Support Technician

Fargo, ND · On-site

$18.25 - $24.50/hr

Summary Associate Help Desk Support Technicians will provide front-line technical support for all ... Associates' degree in technology related field strongly preferred. Sanford is an EEO/AA Employer M ...

City of West Fargo

IT Support Specialist

West Fargo, ND

$23.70 - $25.60/hr

Utilize help-desk ticketing software; process requests and respond directly or escalate as needed ... Coordinate with IT team on support requests involving network hardware, configuration, software ...

Red River Commodities

IT Support Specialist

Fargo, ND · On-site

... helping ensure the reliability and effectiveness of the organization's technology solutions. Key Responsibilities * Provide Tier 1 support for software, hardware, access, and other end-user ...

Dakota Supply Group

Help Desk Manager

Fargo, ND · On-site

As a Help Desk Manager, you will be responsible for leading DSG's help desk operations, end-user support experience, technical support standards, and continuous improvement of IT service delivery ...

ESP IT

Field Technology Support Specialist

Fargo, ND · On-site

Provides phone support as part of the IT Helpdesk and works with PC users on hardware and software problems. Develops and maintains effective working relationships with customers, vendors, and others ...

ESP IT

Field Technology Support Engineer

Fargo, ND · On-site

Provides phone support as part of the IT Helpdesk and works with PC users on hardware and software problems. Develops and maintains effective working relationships with customers, vendors, and others ...

Atos

Help Desk Technician

Fargo, ND

$19.75 - $26.50/hr

With deep technology expertise and industry knowledge, Atos works with clients across many business ... Thoroughly document support calls following established procedures and guidelines. Ability to ...

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Showing results 1-20

All JobsHelp Tech Chat Support JobsHelp Tech Chat Support Jobs in Fargo, ND

Help Tech Chat Support information

See Fargo, ND salary details

$26.5K

$42.7K

$64.8K

How much do help tech chat support jobs pay per year?

As of Sep 2, 2026, the average yearly pay for help tech chat support in Fargo, ND is $42,690.00, according to ZipRecruiter salary data. Most workers in this role earn between $36,800.00 and $46,100.00 per year, depending on experience, location, and employer.

What is the difference between Help Tech Chat Support vs Help Desk Technician?

AspectHelp Tech Chat SupportHelp Desk Technician
CredentialsBasic IT certifications (e.g., CompTIA A+), customer service skillsCompTIA A+, Network+, or similar certifications, technical troubleshooting skills
Work EnvironmentRemote or on-site, primarily online chat interactionsOn-site or remote, handling phone, email, and in-person support
Employer & IndustryTech companies, customer service centers, e-commerceIT departments, corporate offices, service providers
Search & Comparison IntentCustomer support roles focused on online chatTechnical support roles involving troubleshooting and hardware/software issues

Help Tech Chat Support primarily involves assisting customers via online chat, focusing on quick troubleshooting and customer service. Help Desk Technicians handle broader technical issues, including hardware and software troubleshooting across multiple communication channels. Both roles require technical knowledge, but Help Desk Technicians typically have more in-depth technical certifications and responsibilities.

What are popular job titles related to Help Tech Chat Support jobs in Fargo, ND?

For Help Tech Chat Support jobs in Fargo, ND, the most frequently searched job titles are:

What job categories do people searching Help Tech Chat Support jobs in Fargo, ND look for?

The top searched job categories for Help Tech Chat Support jobs in Fargo, ND are:

What cities near Fargo, ND are hiring for Help Tech Chat Support jobs?

Cities near Fargo, ND with the most Help Tech Chat Support job openings:

Help Tech Chat Support jobs near you
Infographic showing various Help Tech Chat Support job openings in Fargo, ND as of August 2026, with employment types broken down into 1% As Needed, 69% Full Time, 26% Part Time, and 4% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $42,690 per year, or $20.5 per hour.

Help Desk Tech

Ingeus via Alexander Mann Solutions

Fargo, ND

$19.75 - $26.50/hr

Full-time

Re-posted 3 days ago

Job description

Company Description

Atos is an IT services corporation with it being one of the biggest leaders in digital services with annual revenue of 12billion and close to 100,000 employees in 72 countries, serving a global client
base. They are a worldwide Information Technology Partner for the Olympic Games Atos specializes in hi-tech services, unified communications, cloud, big data and cyber security services. We are looking for IT support technicians that are passionate about the world of technology and want to be key
individuals to help troubleshoot our clients.

Job Description

The IT Desktop Support Specialist's primary role is to ensure proper
computer operation so that end users can accomplish business tasks. This
includes receiving, prioritizing, documenting, and actively resolving end user
help requests and application support. Problem resolution may involve the use
of diagnostic and help request tracking tools, as well as require that the
individual give in-person, hands-on help at the desktop level. Candidate may be
required to interact with other members of the IT Team to diagnose and resolve
unique problems. At times, the candidate may be asked to assist in the
maintenance and testing of network, servers and/or associated equipment. Training will be given to employees trainingis 7:00 am to 3:30 pm for ten consecutive days.

Qualifications

Duties and Tasks/Essential Functions:

  • Deliver service and support to
    end-users using and operating automated call distribution phone software,
    via remote connection or over the Internet;
  • Gather customer's information and
    determine the issue by evaluating and analyzing the symptoms;
  • Diagnose and resolve technical
    hardware and software issues involving internet connectivity, email
    clients, and more.
  • Follow standard processes and
    procedures;
  • Redirect problems to appropriate
    resource;
  • Accurately process and record call
    transactions using a computer and designated tracking software;
  • Organize ideas and communicate
    oral messages appropriate to listeners and situations;
  • Stay current with system
    information, changes and updates


Skill and Knowledge Qualifications:
 

  • Proper phone etiquette;
  • Ability to speak and write clearly
    and accurately;
  • Demonstrated proficiency in typing
    and grammar;
  • Knowledge of relevant software
    computer applications and equipment;
  • Knowledge of customer service
    principles and practices;
  • Effective listening skills;
  • Willingness to co-operate with
    others and work to the greater good;
  • Multi-tasking capabilities;
  • Minimum 12 hours of weekend
    working availability on a Saturday or Sunday

  • Problem Solving,
    Help Desk Experience, Verbal Communication, Operating Systems, Phone Skills,
    Customer Service, Quality Focus, PC Proficiency, System Administration

  • Other IT certification helpful but not required

Additional Information

Conditions:

  • Must be able to sit for long
    periods of time

  • Position requires use of
    headset/microphone


Salary: 16.25

Required Education: High School Diploma or GED, 2-year technical degree or similar
experience.

Required Experience: 1
year Customer Service

Location: Fargo, North Dakota

JobType: Full Time
Hours: Variable

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