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Help Tech Chat Support Jobs in Columbus, NE (NOW HIRING)

We help the world's most in-demand technologies come to life. Every day our products touch your ... Support the workload of the planning team. What you will bring along: * High School diploma or ...

We help the world's most in-demand technologies come to life. Every day our products touch your ... Supports production flow by prioritizing inspection workload in a high-volume manufacturing ...

We help the world's most in-demand technologies come to life. Every day our products touch your ... Strong understanding of all operations of all assigned processes in order to support/provide ...

We help the world's most in-demand technologies come to life. Every day our products touch your ... Support strategic planning with financial insights and scenario modeling. Internal Controls ...

We help the world's most in-demand technologies come to life. Every day our products touch your ... support programs and other resources designed to help you achieve your personal and professional ...

Showing results 41-60

Help Tech Chat Support information

See Columbus, NE salary details

$27.3K

$43.9K

$66.7K

How much do help tech chat support jobs pay per year?

As of Aug 8, 2026, the average yearly pay for help tech chat support in Columbus, NE is $43,917.00, according to ZipRecruiter salary data. Most workers in this role earn between $37,900.00 and $47,500.00 per year, depending on experience, location, and employer.

What is the difference between Help Tech Chat Support vs Help Desk Technician?

AspectHelp Tech Chat SupportHelp Desk Technician
CredentialsBasic IT certifications (e.g., CompTIA A+), customer service skillsCompTIA A+, Network+, or similar certifications, technical troubleshooting skills
Work EnvironmentRemote or on-site, primarily online chat interactionsOn-site or remote, handling phone, email, and in-person support
Employer & IndustryTech companies, customer service centers, e-commerceIT departments, corporate offices, service providers
Search & Comparison IntentCustomer support roles focused on online chatTechnical support roles involving troubleshooting and hardware/software issues

Help Tech Chat Support primarily involves assisting customers via online chat, focusing on quick troubleshooting and customer service. Help Desk Technicians handle broader technical issues, including hardware and software troubleshooting across multiple communication channels. Both roles require technical knowledge, but Help Desk Technicians typically have more in-depth technical certifications and responsibilities.

What are popular job titles related to Help Tech Chat Support jobs in Columbus, NE? For Help Tech Chat Support jobs in Columbus, NE, the most frequently searched job titles are:
What job categories do people searching Help Tech Chat Support jobs in Columbus, NE look for? The top searched job categories for Help Tech Chat Support jobs in Columbus, NE are:
What cities near Columbus, NE are hiring for Help Tech Chat Support jobs? Cities near Columbus, NE with the most Help Tech Chat Support job openings:

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 18 days ago


BD rating

7.3

Company rating: 7.3 out of 10

Based on 140 frontline employees who took The Breakroom Quiz

304th of 487 rated machine equipment manufacturers


Job description

We are the people who give possibilities purpose
BD is one of the largest global medical technology companies in the world. Advancing the world of health™ is our Purpose, and it's no small feat. It takes the imagination and passion of all of us-from design and engineering to the manufacturing and marketing of our billions of MedTech products per year-to look at the impossible and find transformative solutions that turn dreams into possibilities.
Job Description
Summary:
This position is responsible for supporting Automation and Equipment Design and Process Implementation across the MDS business. The role supports the integration and execution of manufacturing equipment and automation solutions at BD production sites, working in partnership with the sites to achieve seamless transition and rapid start-up.
The Engineer 1 role applies foundational engineering principles to support equipment design, supplier execution, installation, validation, and production ramp-up activities under guidance of senior engineers. This role builds foundational technical knowledge and execution experience while contributing to business, quality, safety, and regulatory objectives.
Develops Strategies, Collaborates and Communicates with:
Product Design Team: Support manufacturable product designs aligned with cost and quality targets.
Unit and Plant Quality Teams: Support compliance with regulatory, GMP, ISO, and validation requirements.
Production Teams: Support ensuring equipment is operable, reliable, and capable of meeting production targets.
Maintenance / Engineering Teams: Support uptime, maintainability, and troubleshooting readiness.
Procurement & Vendors: Support sourcing, supplier technical alignment, and execution milestones.
Plant Quality Team: to ensure that equip. is operating within specified tolerances and products meet required quality & regulatory standards.
Program Management: Support delivery of equipment and automation scope on time and within budget.
Finance Team: Support CapEx tracking and reporting.
RESPONSIBILITIES
1. Process & Equipment Design and Development
  • Support design and development of assembly, packaging, automation, inspection, and manufacturing equipment including mechanical, electrical, and control elements.
  • Support preparation, maintenance, and execution of User Requirement Specifications (URS).
  • Support evaluation of technical concepts considering risk, scalability, validation impact, cost, and lifecycle requirements.
  • Participate in design reviews, machine safety reviews, risk assessments, and FMEA activities.
  • Support Proof of Concept (POC) evaluations and Design of Experiments (DOE).
  • Support verification of relationships between Key Process Input Variables (KPIVs) and Key Process Output Variables (KPOVs).
  • Support center lining activities to optimize equipment performance.
  • Identify opportunities to improve equipment operability, ergonomics, maintainability, reliability, and cost of ownership.
  • Support problem solving activities related to Equipment & Automated Systems.
  • Support troubleshooting of equipment systems, materials, or process issues using scientific approaches.
  • Support POC evaluation and DOE to establish baseline processes and metrics.
  • Support verification of relationships between Equipment KPIVs and KPOVs.

2. Supplier & Capital Project Support
  • Support coordination with equipment suppliers and system integrators.
  • Support RFQs, technical evaluations, and supplier capability reviews.
  • Review supplier designs, specifications, and safety concepts under guidance.
  • Participate in Factory Acceptance Tests (FAT) and Site Acceptance Tests (SAT).
  • Support deviation tracking, corrective actions, and issue resolution.

3. Equipment Integration, Installation, Validation & Start-Up
  • Support execution of equipment installation plans and site readiness activities.
  • Support execution of qualification, process verification, and process validation activities.
  • Support vertical start-up and production ramp-up activities.
  • Minimize disruption to ongoing operations during equipment or automation integration.
  • Support troubleshooting of equipment and automation issues using structured problem-solving tools.
  • Support execution of process verification and production ramp-up activities for Equipment & Automated Systems.

4. Ramp-Up, Performance & Continuous Improvement
  • Provide technical support during ramp-up to achieve OEE, yield, throughput, and reliability targets.
  • Help the project leader to Measure and analyze gaps between expected and actual performance.
  • Support continuous improvement and Lean Manufacturing initiatives.

5. Documentation, Training & Handover
  • Support creation and handover of equipment documentation including specifications, drawings, FAT/SAT, validation, maintenance and control plans.
  • Support preparation of operating instructions and troubleshooting documentation.
  • Support training of site personnel on new equipment and processes.
  • Support formal handover to Operations, Maintenance, Engineering, and Quality teams.

6. Compliance, Safety & Quality
  • Support ensuring compliance with EHS, machine safety, ISO, FDA, GMP, and BD Quality System requirements.

Equipment Engineering Scope
  • Support execution of process verification, process validation, and production ramp-up activities for Equipment & Automated Systems.

7. Performance Indicators (Accountability)
Leading KPI
Number of Equipment design, Cost of production & OEE. Percentage of project completed on time, in scope and to budget.
Integration lead time reduction and milestone adherence.
Completion of validation and readiness activities.
Lagging KPI
Equipment Reliability Overall Equipment Effectiveness Number of process failures experienced.
Lagging KPI
  • Equipment OEE and reliability during ramp-up.
  • Equipment-related quality or safety incidents.

EXPERIENCE/EDUCATION
Minimum Education:
  • Bachelor's Degree in Mechanical Engineering, Controls Engineering or related field, or relevant equivalent experience.

Minimum Experience:
  • 1 year of progressively responsible engineering and project management experience.
  • Desired experience in integrating equipment within complex manufacturing sites with a strong focus on validation and vertical start up.
  • Experience in SolidWorks or other 3d modeling software is desired
  • Good technical skills including project management, organization, planning, and capital budgets.
  • Ability to apply problem solving and data analysis methods.
  • Lean leadership experience who can assimilate data in a structured manner and present recommendations based on facts and data.
  • Desired knowledge in project and capital management.
  • Good communication and presentation skills.

Physical requirement:
  • Ability to use a laptop/computer for extended periods of time (up to 8 hours)
  • Ability to sit for long periods of time (up to 8 hours) in virtual and/or on-site meetings
  • Ability to stand for long periods of time (up to 8 hours) when conducting FAT, SAT, on-site equipment/process troubleshooting, etc.
  • Ability to climb steps, squat, etc.
  • Ability to work independently in High Volume manufacturing floor
  • Follow Safety and Quality/GMP requirements for medical device manufacturing site (Safety shoes, safety glasses, hair net, beard net, face mask, hard hat, etc....as required per manufacturing site)

MAIN CONTACTS TO DO THE JOB:
Internal Reasons
  • GIE other Teams
  • Manufacturing teams
  • BU functions: Quality, SC.

External Reasons
  • Vendors, Customers, Consultants, procurement, Quality
  • WW R&D project teams
  • Machine vendors

At BD, we prioritize on-site collaboration because we believe it fosters creativity, innovation, and effective problem-solving, which are essential in the fast-paced healthcare industry. For most roles, we require a minimum of 4 days of in-office presence per week to maintain our culture of excellence and ensure smooth operations, while also recognizing the importance of flexibility and work-life balance. Remote or field-based positions will have different workplace arrangements which will be indicated in the job posting.
For certain roles at BD, employment is contingent upon the Company's receipt of sufficient proof that you are fully vaccinated against COVID-19. In some locations, testing for COVID-19 may be available and/or required. Consistent with BD's Workplace Accommodations Policy, requests for accommodation will be considered pursuant to applicable law.
BD is committed to providing a robust set of value-based programs and resources that are best-in-class, market-competitive and affordable for all associates and their families.
  • Competitive pay
    • Access a portion of your pay before pay day with DailyPay
  • Healthcare coverage: No paycheck contributions for eligible associates under a certain salary threshold enrolled in the HSA Basic Medical Plan option, no matter how many dependents you cover.
    • Preventive care covered at 100%.
    • Dental and vision insurance at group rates.
  • Paid parental leave up to 6 weeks
  • Adoption assistance plan
  • 401(k) plan with 75 cents on the dollar matched by BD up to 6% of compensation
  • Company paid basic life and AD&D insurance
  • Tuition reimbursement
  • Discounted home, auto and pet insurance
  • Paid holidays and vacation (pro-rated the first year based on actual start date)

All benefits and policies are subject to eligibility and enrollment requirements. Most coverage begins on your first day or the date you become eligible for benefits.
Why Join Us?
To find purpose in the possibilities, we need people who can see the bigger picture, who understand the human story that underpins everything we do. We welcome people with the imagination and drive to help us reinvent the future of healthcare. At BD, you'll discover a culture in which you can learn, grow and thrive.
We believe that when people connect in person, we learn faster, collaborate more deeply, and build a stronger culture. Join us and enjoy a culture where face-to-face collaboration supports your learning, your progress, and your success.
To learn more about BD visit https://bd.com/careers.
Becton, Dickinson, and Company is an Equal Opportunity Employer. We evaluate applicants without regard to race, color, religion, age, sex, creed, national origin, ancestry, citizenship status, marital or domestic or civil union status, familial status, affectional or sexual orientation, gender identity or expression, genetics, disability, military eligibility or veteran status, and other legally protected characteristics.
Required Skills
Optional Skills
Primary Work Location
USA NE - Columbus (West)
Additional Locations
Work Shift
NA (United States of America)

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About BD

Sourced by ZipRecruiter

BD is one of the largest global medical technology companies in the world and is advancing the world of health by improving medical discovery, diagnostics and the delivery of care. We have over 65,000 employees and a presence in virtually every country around the world to address some of the most challenging global health issues.

Industry

Medical equipment and supplies manufacturing and manufacturing

Company size

10,000+ Employees

Headquarters location

Franklin Lakes, NJ, US

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