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Help Tech Chat Support Jobs in Columbia, SC (NOW HIRING)

Financial Services Onsite Chat Specialist

Sumter, SC · On-site

$17/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Financial Services Onsite Chat Specialist Join our dynamic team at Foundever in Sumter, SC where ... Our innovative CX solutions, technology and expertise are designed to support operational needs for ...

Financial Services Onsite Chat Specialist

Sumter, SC · On-site

$17/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Financial Services Onsite Chat Specialist Join our dynamic team at Foundever in Sumter, SC where ... Our innovative CX solutions, technology and expertise are designed to support operational needs for ...

We are seeking a full time Helpdesk support/ Network Admin as part of our technology team to work in our Ponte Vedra Beach, FL office or Mount Laurel NJ office. We are looking for a highly motivated ...

We are seeking a full time Helpdesk support/ Network Admin as part of our technology team to work in our Ponte Vedra Beach, FL office or Mount Laurel NJ office. We are looking for a highly motivated ...

We are seeking a full time Helpdesk support/ Network Admin as part of our technology team to work in our Ponte Vedra Beach, FL office or Mount Laurel NJ office. We are looking for a highly motivated ...

Helpdesk Support

Columbia, SC · On-site

$38K - $57K/yr

We are seeking a full time Helpdesk support/ Network Admin as part of our technology team to work in our Ponte Vedra Beach, FL office or Mount Laurel NJ office. We are looking for a highly motivated ...

We are seeking a full time Helpdesk support/ Network Admin as part of our technology team to work in our Ponte Vedra Beach, FL office or Mount Laurel NJ office. We are looking for a highly motivated ...

Help Desk/Desktop Support Analyst

Columbia, SC · On-site

$19 - $26/hr

Route advanced or unresolved problems to the appropriate internal IT teams and collaborate with ... help desk, desktop support, or similar IT support position. * Practical knowledge of Windows ...

IT HELPDESK MANAGER

Columbia, SC · On-site

$61K - $78K/yr

Associate's degree in computer science, information technology or closely related field ... Six (6) years of relevant prior experience in a technical or help desk support/service environment;

Help Desk Analyst-III

Columbia, SC · On-site

$19 - $26/hr

Company Description We are from US IT Solutions, an ISO Certified, E-Verify, WMBE Certified ... This is a long term position that will be utilized for production support and software development.

IT Support Specialist

South Congaree, SC

  • Medical

  • Dental

  • Vision

  • Retirement

Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted Both Overview ... help desk and user support, network and systems administration, incident response, and planned ...

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Showing results 1-20

Help Tech Chat Support information

See Columbia, SC salary details

$25K

$40.2K

$61.1K

How much do help tech chat support jobs pay per year?

As of Aug 16, 2026, the average yearly pay for help tech chat support in Columbia, SC is $40,225.00, according to ZipRecruiter salary data. Most workers in this role earn between $34,700.00 and $43,500.00 per year, depending on experience, location, and employer.

What is the difference between Help Tech Chat Support vs Help Desk Technician?

AspectHelp Tech Chat SupportHelp Desk Technician
CredentialsBasic IT certifications (e.g., CompTIA A+), customer service skillsCompTIA A+, Network+, or similar certifications, technical troubleshooting skills
Work EnvironmentRemote or on-site, primarily online chat interactionsOn-site or remote, handling phone, email, and in-person support
Employer & IndustryTech companies, customer service centers, e-commerceIT departments, corporate offices, service providers
Search & Comparison IntentCustomer support roles focused on online chatTechnical support roles involving troubleshooting and hardware/software issues

Help Tech Chat Support primarily involves assisting customers via online chat, focusing on quick troubleshooting and customer service. Help Desk Technicians handle broader technical issues, including hardware and software troubleshooting across multiple communication channels. Both roles require technical knowledge, but Help Desk Technicians typically have more in-depth technical certifications and responsibilities.

What are popular job titles related to Help Tech Chat Support jobs in Columbia, SC?

For Help Tech Chat Support jobs in Columbia, SC, the most frequently searched job titles are:

What job categories do people searching Help Tech Chat Support jobs in Columbia, SC look for?

The top searched job categories for Help Tech Chat Support jobs in Columbia, SC are:

What cities near Columbia, SC are hiring for Help Tech Chat Support jobs?

Cities near Columbia, SC with the most Help Tech Chat Support job openings:

IT Help Desk Support

Sterling Engineering Inc.

West Columbia, SC

$24 - $25/hr

Contractor, Other

Medical, Dental, Vision, Retirement, PTO

Posted 9 days ago


Job description

Title: IT Help Desk Support
Location: West Columbia, SC
Hire Type: Contract to Hire
Shift : 2nd Shift | 3P - 11P (Training on 1st Shift Required)
Compensation: $24/hr - $25/hr (Plus Shift Differential)
Benefits: As a contract employee of Sterling, you are eligible to receive a Full Employee Benefits Package that includes paid time off, paid holidays, 3 medical plans to choose from, dental & vision plans, 401(k), and an Employee Stock Ownership (ESOP) plan.

Overview:
We're seeking an IT Help Desk Support with strong server knowledge and hands-on technical troubleshooting experience to support a busy manufacturing facility on 2nd shift. This role is ideal for someone who enjoys solving complex technical issues, supporting production operations, and working with both end users and critical IT infrastructure. You'll be a key member of the onsite IT team, providing advanced help desk support while assisting with server administration, network troubleshooting, and hardware support across the facility.

Job Duties:

  • Provide Help Desk support for hardware, software, network, and server-related issues.

  • Troubleshoot and resolve escalated desktop, laptop, printer, and connectivity problems.

  • Build, configure, deploy, and maintain Windows servers while assisting with server administration and maintenance.

  • Support and troubleshoot network connectivity issues, working with switches, Active Directory, and enterprise infrastructure.

  • Install, configure, and support Windows 11 workstations and Microsoft applications.

  • Manage user accounts, permissions, and security through Active Directory.

  • Utilize ServiceNow to document, prioritize, and resolve support requests.

  • Support and troubleshoot production and office printing environments, including Xerox printers. Experience with Zebra and Brady label printers is a plus.

  • Assist with PC imaging, deployments, upgrades, and IT asset management.

  • Provide onsite technical support for both office personnel and manufacturing floor employees.

Qualifications:

  • 2–5 years of IT Support or Help Desk experience.

  • Strong knowledge of Windows Server environments, including building, configuring, and supporting servers.

  • Solid understanding of network troubleshooting, TCP/IP, switches, and connectivity issues.

  • Hands-on experience with Active Directory, Windows 11, Microsoft 365, and ServiceNow.

  • Strong troubleshooting skills across desktops, laptops, printers, peripherals, and production technology.

  • Experience supporting Xerox printers is required; familiarity with Zebra and Brady printers is preferred.

  • Manufacturing IT experience is a plus but not required.

  • Strong communication skills and the ability to support both office and production users.


Qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or genetic information.