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Help Tech Chat Support Jobs in Chesterfield, VA (NOW HIRING)

Are you passionate about helping others and delivering exceptional customer service? The Nurse Dolls is looking for a dedicated Live Chat Support Specialist to join our team! Inspired by Dr. Nicole M.

Live chat Support

Chester, VA · On-site

$20 - $28/hr

The Nurse Dolls is looking for a Live Chat Agent to join our team and help us deliver an ... join our customer support team. In this role, you will be the digital face of our company ...

Customer Care Advisor

Richmond, VA · Remote

$20 - $25/hr

This role will primarily support inbound phone and chat interactions, guide customers through online banking tools, answer account-related questions, and help resolve concerns regarding new products ...

New

Helpdesk Support

Chesterfield, VA · On-site

$19 - $25.75/hr

The Help Desk Analyst 4 is responsible for assisting and providing technical support for LiveScan ... technology assistance related to purchasing new equipment and upgrading existing equipment, to ...

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Help Tech Chat Support information

See Chesterfield, VA salary details

$25.7K

$41.3K

$62.7K

How much do help tech chat support jobs pay per year?

As of Sep 4, 2026, the average yearly pay for help tech chat support in Chesterfield, VA is $41,337.00, according to ZipRecruiter salary data. Most workers in this role earn between $35,700.00 and $44,700.00 per year, depending on experience, location, and employer.

What is the difference between Help Tech Chat Support vs Help Desk Technician?

AspectHelp Tech Chat SupportHelp Desk Technician
CredentialsBasic IT certifications (e.g., CompTIA A+), customer service skillsCompTIA A+, Network+, or similar certifications, technical troubleshooting skills
Work EnvironmentRemote or on-site, primarily online chat interactionsOn-site or remote, handling phone, email, and in-person support
Employer & IndustryTech companies, customer service centers, e-commerceIT departments, corporate offices, service providers
Search & Comparison IntentCustomer support roles focused on online chatTechnical support roles involving troubleshooting and hardware/software issues

Help Tech Chat Support primarily involves assisting customers via online chat, focusing on quick troubleshooting and customer service. Help Desk Technicians handle broader technical issues, including hardware and software troubleshooting across multiple communication channels. Both roles require technical knowledge, but Help Desk Technicians typically have more in-depth technical certifications and responsibilities.

What are popular job titles related to Help Tech Chat Support jobs in Chesterfield, VA?

For Help Tech Chat Support jobs in Chesterfield, VA, the most frequently searched job titles are:

What job categories do people searching Help Tech Chat Support jobs in Chesterfield, VA look for?

The top searched job categories for Help Tech Chat Support jobs in Chesterfield, VA are:

What cities near Chesterfield, VA are hiring for Help Tech Chat Support jobs?

Cities near Chesterfield, VA with the most Help Tech Chat Support job openings:

Live chat support

The Nurse Dolls 2.0

Chester, VA

$20 - $35/hr

Full-time

Posted 11 days ago


Job description

Join The Nurse Dolls Team as a Live Chat Support Specialist!

Are you passionate about helping others and delivering exceptional customer service? The Nurse Dolls is looking for a dedicated Live Chat Support Specialist to join our team! Inspired by Dr. Nicole M. Brown, RN, DNP, The Nurse Dolls was created to educate and inspire through the lens of healthcare. If you're ready to be part of a company that values curiosity, learning, and meaningful connections, we’d love to hear from you!

What You’ll Do as a Live Chat Support Specialist

As a Live Chat Support Specialist, you’ll be the friendly and knowledgeable voice behind our live chat platform. Your role will be key in ensuring our customers have a seamless and positive experience. Here’s what your day-to-day will look like: - Respond promptly to customer inquiries via live chat with professionalism and warmth. - Provide accurate and helpful information about our products and services. - Troubleshoot and resolve customer concerns efficiently. - Collaborate with the team to ensure consistent and high-quality support. - Maintain detailed and accurate records of customer interactions.

What We’re Looking For

We’re seeking someone who thrives in a fast-paced, customer-focused environment. To succeed in this role, you’ll need: - At least 1 year of experience in a customer service or similar role. - Strong written communication skills with a friendly and approachable tone. - A knack for problem-solving and multitasking. - A proactive attitude and a genuine desire to help others. - Familiarity with live chat platforms is a plus, but not required.

What We Offer

At The Nurse Dolls, we believe in investing in our team members. Here’s what you can expect: - Paid training to set you up for success in your role. - Access to healthcare benefits to support your well-being.

Why Join The Nurse Dolls?

At The Nurse Dolls, we’re more than just a company—we’re a community. Our mission is rooted in education, inspiration, and making a difference. We value curiosity, compassion, and teamwork, and we strive to create an environment where everyone feels empowered to grow and thrive.

Ready to Apply?

If you’re excited about the opportunity to make a difference through exceptional customer support, we’d love to hear from you! Apply today and take the first step toward joining The Nurse Dolls family.


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