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Help Needed Jobs in Raleigh, NC (NOW HIRING)

HCL America Inc

Level 1 Analyst IT Help Desk

Cary, NC · On-site

Help Desk Analyst - Responsibilities * Accept & registers Service Calls * Classify Service Calls according to the specified options * Execute 1st attempt to solve the Service Call * Refer Service ...

Lids

5855 - Sales Help

Raleigh, NC · On-site

$13 - $14/hr

These cap experts are committed to fostering a passion for sporting and fashion goods by meeting the needs of our loyal customers and occasional buyers alike. Our customers rely on our team to find ...

Starr Electric Company, Inc.

Helper

Raleigh, NC

$16.50 - $21.25/hr

As an Electrician Helper at Starr Electric, you will be responsible for assisting electricians in ... needed. Starr Electric is an Equal Employment Opportunity Employer. We are committed to working ...

Starr Electric Company, Inc.

Helper

Raleigh, NC · On-site

$16.50 - $21.25/hr

As an Electrician Helper at Starr Electric, you will be responsible for assisting electricians in ... needed. Starr Electric is an Equal Employment Opportunity Employer. We are committed to working ...

blackapple

Helpdesk Support / L1 Support role

Cary, NC · On-site

$10/hr

Company Description Blackapple Solutions Ltd (BSL) was founded in 2004 with the mission to provide best-in-class IT consultancy services across the globe. We are a specialist IT consultancy offering ...

Renuity

Installer Helper

Raleigh, NC · On-site

$18 - $20/hr

Ability to work at least 2 weekends/month, and ability to manage personal and professional demands to help meet critical business needs as they arise. * Ability to perform work accurately, to the mm ...

Renuity

Installer Helper

Raleigh, NC · On-site

$18 - $20/hr

Ability to work at least 2 weekends/month, and ability to manage personal and professional demands to help meet critical business needs as they arise. * Ability to perform work accurately, to the mm ...

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All JobsHelp Needed JobsHelp Needed Jobs in Raleigh, NC

Help Needed information

See Raleigh, NC salary details

$10

$20

$32

How much do help needed jobs pay per hour?

As of Aug 17, 2026, the average hourly pay for help needed in Raleigh, NC is $20.26, according to ZipRecruiter salary data. Most workers in this role earn between $17.07 and $22.45 per hour, depending on experience, location, and employer.

What does 'Help Needed' mean in a job listing?

'Help Needed' in a job listing is a general way for employers or individuals to indicate they require assistance with various tasks or responsibilities. These jobs might range from temporary or part-time work to ongoing support, and can include roles like administrative help, manual labor, caregiving, or technical support. The specific duties and requirements can vary widely depending on the employer's needs, so it's important to read the job description carefully or contact the poster for more details. Typically, these roles are suitable for people seeking flexible or immediate work opportunities.

What are some common challenges faced by help desk professionals, and how can they effectively overcome them?

Help Desk professionals often encounter challenges such as managing a high volume of support requests, troubleshooting complex technical issues, and communicating effectively with users of varying technical backgrounds. To overcome these challenges, it's important to prioritize tasks, utilize a ticketing system for organization, and maintain clear, patient communication. Continuous learning and collaborating with team members also help in resolving unfamiliar problems efficiently and improving overall service quality.

What are the key skills and qualifications needed to thrive as a help desk technician, and why are they important?

To excel as a Help Desk Technician, you need strong troubleshooting abilities, foundational IT knowledge, and often a relevant certification like CompTIA A+ or Microsoft Certified: Fundamentals. Familiarity with ticketing systems, remote desktop tools, and operating systems is typically required. Excellent communication, patience, and problem-solving skills help you assist users effectively and resolve issues efficiently. These competencies ensure prompt and accurate technical support, leading to higher user satisfaction and smooth organizational operations.

What is the difference between Help Needed vs Customer Service Representative?

AspectHelp NeededCustomer Service Representative
Required CredentialsNone specific; may vary by taskHigh school diploma or equivalent; some roles may require customer service training
Work EnvironmentVaries; often manual or on-site assistanceOffice or call center; customer-facing roles
Industry UsageGeneral; used across multiple sectors for assistance rolesSpecific to customer service, retail, hospitality, and related fields
Search & Comparison IntentGeneral help or assistance rolesCustomer support and service roles

Help Needed is a broad term referring to various assistance roles across industries, often requiring minimal formal credentials. Customer Service Representative is a specific job title focused on direct customer support, usually requiring some training or experience. While both involve helping others, Help Needed roles are more diverse and less specialized, whereas Customer Service Representatives focus on customer interactions and satisfaction.

What are the most commonly searched types of Help Needed jobs in Raleigh, NC?

The most popular types of Help Needed jobs in Raleigh, NC are:

What cities near Raleigh, NC are hiring for Help Needed jobs?

Cities near Raleigh, NC with the most Help Needed job openings:

Help Needed jobs near you
Infographic showing various Help Needed job openings in Raleigh, NC as of August 2026, with employment types broken down into 47% Full Time, and 53% Part Time. Highlights an 100% In-person job distribution, with an average salary of $42,146 per year, or $20.3 per hour.

Application/Production Support Help Desk Analyst - Durham NC/On-Site

STI

Durham, NC • On-site

$19.75 - $27/hr

Full-time

Re-posted 28 days ago

Job description

Application/Production Support Help Desk Analyst
Research Triangle Park, Durham NC
6+ Months
Some local travel may be required in performance of the work
NC FAST requires the services of an Application/Production Support Help Desk analyst to assist with production support analysis and resolution of NC FAST provider issues.
This is an Application/Production Support position where selected candidates will support the NC FAST application by assisting outside customers/service providers who are accessing the system. This role also requires a high level of customer experience, and is not a hardware based help desk role. This position act sas a member of the Operations and Maintenance Support Team responsible for monitoring incoming service provider issues unable to be resolved by front line Help Desk staff by diagnosing the root cause and resolving isolated issues or, if required, escalating provider issues to development staff. These positions works closely with business and technical teams to troubleshoot issues with a focus on determining root cause to prevent recurrence. Issues may be referred to specialized business/policy staff, software developers and/or client implementation specialists. Positions work with multiple groups to work through complex issues that include replicating, isolating and identifying a root cause while providing workarounds and testing, fixes, and patches, and may assist with setup of staging or test environments. Positions may recommend product and process improvement strategies based on perceived trends or patterns in field issues. These positions will be a liaison between Business, Program Management, System Development and A&I Tech Architects to coordinate any system change requests being created, budgeted, approved and implemented.

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