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Help Needed Jobs in Chicago, IL (NOW HIRING)

HARRIS & HARRIS LTD

Help Desk Analyst

Chicago, IL · On-site

$40K - $55K/yr

Help Desk Analyst The Help Desk Analyst will work with the network and help desk team to provide ... as needed. Salary: $40,000.00 to $55,000.00 annually Additional Compensation and Benefits: At ...

Clarity Partners LLC

Help Desk Analyst

Chicago, IL · On-site

$50K - $60K/yr

Provide clerical, administrative, and organizational support to the Help Desk Manager as needed. * Function as a collaborative team member within the Help Desk and broader HIS department.

FOUR SEASONS MASTER

Help Desk Associate

Bedford Park, IL · On-site

$65K - $75K/yr

Work shifted hours, as needed, to provide Helpdesk support to the company during the hours Monday-Friday 730a-6p CT. * Be part of the Helpdesk after-hours support rotation to provide support for ...

Next Step Systems

Help Desk Technician

Chicago, IL · On-site

$20.50 - $27.75/hr

... needed. Benefits include medical insurance, retirement plan, PTO, etc. Salary: 80K+ DOE. Keywords: Oak Brook IL Jobs, Help Desk Technician, Windows, Desktop Support, LAN, MS Office, SQL, Anti-Virus ...

Tusker

Help Desk Specialist

Downers Grove, IL · On-site

$40K - $45K/yr

The Help Desk Specialist must have the ability to handle difficult situations, at the same time meeting the communication needs of customers and co-workers with courtesy and efficiency. Essential ...

Hoffer Plastics

Help Desk Technician

South Elgin, IL · On-site

$50K - $60K/yr

Hoffer Plastics is hiring for " Help Desk Technician ", " 1st shift ". Starting Pay $50k - $60K ... Comfortable working occasional non-standard hours to support projects or urgent needs. Benefits:

Hoffer Plastics

Help Desk Technician

South Elgin, IL · On-site

$50K - $60K/yr

Hoffer Plastics is hiring for " Help Desk Technician ", "1st shift". Starting Pay $50k - $60K ... Comfortable working occasional non-standard hours to support projects or urgent needs. Benefits:

Hornblower Group

Help Desk Technician

Chicago, IL · On-site

$20.50 - $27.75/hr

The Tier 1 IT Helpdesk Support Technician serves as the first point of contact for employees ... needed. Duties and Responsibilities: * First point of contact for IT issues * Prepares and ...

Myconsumers

Help Desk Manager

Lake Forest, IL · On-site

$78.20 - $125.11/hr

Must be flexible to be onsitemore basedon business needs. * Flexibility to be assigned an 'on call' ... helping people thrive financially. CCU has $4.4 billion in assets and serves more than 280,000 ...

Hoffer Plastics

Help Desk Technician

South Elgin, IL · On-site

$50K - $60K/yr

Hoffer Plastics is hiring for " Help Desk Technician ", " 1st shift ". Starting Pay $50k - $60K ... Comfortable working occasional non-standard hours to support projects or urgent needs. Benefits:

Family Express Corporation

Help Desk Associate

Valparaiso, IN · On-site

$15.75 - $21.25/hr

The Help Desk Associate is the first level of response and support for our stores and end-users. The position is responsible for answering, collaborating commenting, troubleshooting, and providing ...

Family Express Corporation

Help Desk Associate

Valparaiso, IN · On-site

$15.75 - $21.25/hr

The Help Desk Associate is the first level of response and support for our stores and end-users. The position is responsible for answering, collaborating commenting, troubleshooting, and providing ...

FAMILY EXPRESS CORPORATION

Help Desk Associate

Valparaiso, IN · On-site

$15.75 - $21.25/hr

The Help Desk Associate is the first level of response and support for our stores and end-users. The position is responsible for answering, collaborating commenting, troubleshooting, and providing ...

Middleground It

Help Desk II

Chicago, IL · On-site

$20.50 - $27.75/hr

In this IT help desk II opportunity, the ideal candidate will be responsible for providing Windows based technical support to end-users on a variety of issues under the guidance of senior engineers.

Middleground Technologies

Help Desk II

Chicago, IL · On-site

$20.50 - $27.75/hr

In this IT help desk II opportunity, the ideal candidate will be responsible for providing Windows based technical support to end-users on a variety of issues under the guidance of senior engineers.

Network Data Systems

Help Desk Analyst

Schaumburg, IL · On-site

$45K/yr

The Help Desk Analyst will support NDS at their Schaumburg HQ by providing support to include technical advice, guidance, and informal training to end users (local and remote) for hardware and ...

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Showing results 21-40

All JobsHelp Needed JobsHelp Needed Jobs in Chicago, IL

Help Needed information

See Chicago, IL salary details

$10

$21

$34

How much do help needed jobs pay per hour?

As of Sep 7, 2026, the average hourly pay for help needed in Chicago, IL is $21.47, according to ZipRecruiter salary data. Most workers in this role earn between $18.08 and $23.75 per hour, depending on experience, location, and employer.

What does 'Help Needed' mean in a job listing?

'Help Needed' in a job listing is a general way for employers or individuals to indicate they require assistance with various tasks or responsibilities. These jobs might range from temporary or part-time work to ongoing support, and can include roles like administrative help, manual labor, caregiving, or technical support. The specific duties and requirements can vary widely depending on the employer's needs, so it's important to read the job description carefully or contact the poster for more details. Typically, these roles are suitable for people seeking flexible or immediate work opportunities.

What are some common challenges faced by help desk professionals, and how can they effectively overcome them?

Help Desk professionals often encounter challenges such as managing a high volume of support requests, troubleshooting complex technical issues, and communicating effectively with users of varying technical backgrounds. To overcome these challenges, it's important to prioritize tasks, utilize a ticketing system for organization, and maintain clear, patient communication. Continuous learning and collaborating with team members also help in resolving unfamiliar problems efficiently and improving overall service quality.

What are the key skills and qualifications needed to thrive as a help desk technician, and why are they important?

To excel as a Help Desk Technician, you need strong troubleshooting abilities, foundational IT knowledge, and often a relevant certification like CompTIA A+ or Microsoft Certified: Fundamentals. Familiarity with ticketing systems, remote desktop tools, and operating systems is typically required. Excellent communication, patience, and problem-solving skills help you assist users effectively and resolve issues efficiently. These competencies ensure prompt and accurate technical support, leading to higher user satisfaction and smooth organizational operations.

What is the difference between Help Needed vs Customer Service Representative?

AspectHelp NeededCustomer Service Representative
Required CredentialsNone specific; may vary by taskHigh school diploma or equivalent; some roles may require customer service training
Work EnvironmentVaries; often manual or on-site assistanceOffice or call center; customer-facing roles
Industry UsageGeneral; used across multiple sectors for assistance rolesSpecific to customer service, retail, hospitality, and related fields
Search & Comparison IntentGeneral help or assistance rolesCustomer support and service roles

Help Needed is a broad term referring to various assistance roles across industries, often requiring minimal formal credentials. Customer Service Representative is a specific job title focused on direct customer support, usually requiring some training or experience. While both involve helping others, Help Needed roles are more diverse and less specialized, whereas Customer Service Representatives focus on customer interactions and satisfaction.

What are the most commonly searched types of Help Needed jobs in Chicago, IL?

The most popular types of Help Needed jobs in Chicago, IL are:

What cities near Chicago, IL are hiring for Help Needed jobs?

Cities near Chicago, IL with the most Help Needed job openings:

Help Needed jobs near you
Infographic showing various Help Needed job openings in Chicago, IL as of August 2026, with employment types broken down into 1% As Needed, 67% Full Time, 27% Part Time, 4% Contract, and 1% Nights. Highlights an 84% Physical, 1% Hybrid, and 15% Remote job distribution, with an average salary of $44,663 per year, or $21.5 per hour.

Help Desk Analyst

HARRIS & HARRIS LTD

Chicago, IL • On-site

$40K - $55K/yr

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 9 days ago

Job description

Harris & Harris has over 50 years of experience in customer care and revenue recovery, specializing in the utilities, government, and healthcare markets. We’re looking for friendly, professional, and motivated Help Desk Analyst to join our Information Technology team. If you’re looking for a company that embraces the principles of respect, compassion and trust, please apply with us today!

Help Desk Analyst

The Help Desk Analyst will work with the network and help desk team to provide daily computer, network, and telecom support to the organization.

Location: must be on-site at our office in Downtown Chicago daily

Schedule: Regular business hours are 8:00am to 5:00pm Monday through Friday, must be able to work after hours and on weekends as needed.

Salary: $40,000.00 to $55,000.00 annually

Additional Compensation and Benefits:

At Harris & Harris, we truly care about each employee’s health, wellness, financial stability, and education. We are proud to offer each employee the following benefits:

· Medical, Vision, and Dental insurances from premium providers

· 401K with matching

· Company paid Accident and Disability Insurance, Long Term Disability Insurance, EAP, and Travel Assistance

· Tuition Reimbursement

· Paid Time Off

· Additional benefits such as identity theft protection, flexible spending accounts, pre-tax commuter benefits, and more.

DAY TO DAY

· Provide technical support for desktop systems software, hardware and peripherals, including printers, phones, handhelds and remote laptops in a Windows (XP, 7, 2003, 2008) environment.

· Install, configure, troubleshoot and resolve hardware, software and connectivity issues.

· Provide daily 2003/2008 Active Directory administration of users, desktops and file/folder permissions.

· Maintain and update the ticket tracking, asset management and inventory tracking systems.

· Responsible for user setups, moves and system permissions.

· Customizes the conversation by articulating clear instructions and troubleshooting information appropriate to the employee’s level of technical knowledge. Ensures understanding so that all staff is able to perform their job functions.

WHAT YOU MUST POSSESS

Must Have:

· A minimum of 1 year of experience in a help desk or similar role

· High School Diploma or Equivalent

· Experience and knowledge troubleshooting Microsoft Office Suite and Windows

Other Required Skills:

· Strong ability to prioritize work appropriately, be flexible and be well organized.

· Exceptional analytical and problem-solving skills.

· Ability to think out of the box and implement smart solutions to ever changing company needs.

· Excellent verbal and written communication skills.

· Excellent customer service skills.

WHY HARRIS & HARRIS?

Harris & Harris is a premier, full-service revenue recovery firm headquartered and founded in Chicago, IL. Founded in 1968, we have been in business for more than 50 years, and we specialize in the utilities, government, and healthcare markets.