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Help Needed Jobs in Baltimore, MD (NOW HIRING)

Help Desk

Annapolis, MD · On-site

$19.75 - $26.75/hr

Job Summary : Syntricate Technologies is seeking a Help Desk professional to provide support to both onsite and remote users. The role involves maintaining, monitoring, and troubleshooting ...

... needed. • Provide basic instructions on how to use services to both external and internal ... Four (4) years demonstrated Help Desk experience with an Associate's degree. • In lieu of ...

Help Desk Specialist Ft. Meade Area, MD • Government/Military Clearance Required: TS/SCI with ... Document all communications in a ServiceNow ticket system, escalate tickets as needed * Provide ...

Help Desk Specialist Ft. Meade Area, MD · Government/Military Clearance Required: TS/SCI with ... Document all communications in a ServiceNow ticket system, escalate tickets as needed * Provide ...

Help Desk Manager

Fort George G Meade, MD · On-site

$120K - $135K/yr

Overview The Help Desk Manager supports the Defense Information Systems Agency (DISA), Business ... meet changing business needs. * Analyze performance data to identify trends and areas of ...

The Help Desk Specialist will support hybrid cloud infrastructure operations, incident response and ... If you need a reasonable accommodation to apply for a position with MANTECH, please email us at ...

Help Desk Specialist

Annapolis, MD · On-site

$75K - $125K/yr

The Help Desk Specialist will support hybrid cloud infrastructure operations, incident response and ... If you need a reasonable accommodation to apply for a position with MANTECH, please email us at ...

The Help Desk Manager supports the Defense Information Systems Agency (DISA), Business Systems ... meet changing business needs. * Analyze performance data to identify trends and areas of ...

Quevera is seeking a Help Desk Specialist to join our team. At Quevera, we don't just offer jobs ... Document all communications in a ServiceNow ticket system, escalate tickets as needed. * Provide ...

... Date Needed By Job Type Full-time Travel Position Title: Help Desk Technician Reports to: Vice ... President - Professional Services Line of Business Subsidiary: Leisnoi Enterprise Solutions, LLC ...

Help Desk Specialist

Linthicum, MD · On-site

$85K - $109K/yr

We are currently looking to hire a Help Desk Specialist to support our very mission-focused ... Ability to respond to mission critical needs on an on-call basis (10%) * High School diploma or GED

Help Desk Technician

Columbia, MD

$19.75 - $26.75/hr

Help Desk Technician Location: Columbia, MD Duration: 3 months to hire Responsibilities : Provide ... needed. Assist with creation of IDs including LAN, email, CURE, Web-applications, MPD, etc.

Help Desk Technician

Silver Spring, MD

$20.75 - $28/hr

Tier I and Tier II Help Desk support during normal business hours 0700-1700 Monday - Friday ... Review recent efforts and issues to determine trends, determine if the knowledgebase needs to be ...

Citizenship Help Desk Level 2 Description : Provides 24x7 Help Desk support as defined by first response/Tier 2 support. Provides phone and in-person support to users in the areas of e-mail, LAN/WAN ...

Help Desk Technician

Silver Spring, MD · On-site

$31.25 - $35/hr

Tier I and Tier II Help Desk support during normal business hours 0700-1700 Monday - Friday ... Review recent efforts and issues to determine trends, determine if the knowledgebase needs to be ...

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Help Needed information

See Baltimore, MD salary details

$10

$20

$32

How much do help needed jobs pay per hour?

As of Sep 8, 2026, the average hourly pay for help needed in Baltimore, MD is $20.71, according to ZipRecruiter salary data. Most workers in this role earn between $17.45 and $22.93 per hour, depending on experience, location, and employer.

What does 'Help Needed' mean in a job listing?

'Help Needed' in a job listing is a general way for employers or individuals to indicate they require assistance with various tasks or responsibilities. These jobs might range from temporary or part-time work to ongoing support, and can include roles like administrative help, manual labor, caregiving, or technical support. The specific duties and requirements can vary widely depending on the employer's needs, so it's important to read the job description carefully or contact the poster for more details. Typically, these roles are suitable for people seeking flexible or immediate work opportunities.

What are some common challenges faced by help desk professionals, and how can they effectively overcome them?

Help Desk professionals often encounter challenges such as managing a high volume of support requests, troubleshooting complex technical issues, and communicating effectively with users of varying technical backgrounds. To overcome these challenges, it's important to prioritize tasks, utilize a ticketing system for organization, and maintain clear, patient communication. Continuous learning and collaborating with team members also help in resolving unfamiliar problems efficiently and improving overall service quality.

What are the key skills and qualifications needed to thrive as a help desk technician, and why are they important?

To excel as a Help Desk Technician, you need strong troubleshooting abilities, foundational IT knowledge, and often a relevant certification like CompTIA A+ or Microsoft Certified: Fundamentals. Familiarity with ticketing systems, remote desktop tools, and operating systems is typically required. Excellent communication, patience, and problem-solving skills help you assist users effectively and resolve issues efficiently. These competencies ensure prompt and accurate technical support, leading to higher user satisfaction and smooth organizational operations.

What is the difference between Help Needed vs Customer Service Representative?

AspectHelp NeededCustomer Service Representative
Required CredentialsNone specific; may vary by taskHigh school diploma or equivalent; some roles may require customer service training
Work EnvironmentVaries; often manual or on-site assistanceOffice or call center; customer-facing roles
Industry UsageGeneral; used across multiple sectors for assistance rolesSpecific to customer service, retail, hospitality, and related fields
Search & Comparison IntentGeneral help or assistance rolesCustomer support and service roles

Help Needed is a broad term referring to various assistance roles across industries, often requiring minimal formal credentials. Customer Service Representative is a specific job title focused on direct customer support, usually requiring some training or experience. While both involve helping others, Help Needed roles are more diverse and less specialized, whereas Customer Service Representatives focus on customer interactions and satisfaction.

What are the most commonly searched types of Help Needed jobs in Baltimore, MD?

The most popular types of Help Needed jobs in Baltimore, MD are:

What cities near Baltimore, MD are hiring for Help Needed jobs?

Cities near Baltimore, MD with the most Help Needed job openings:

Infographic showing various Help Needed job openings in Baltimore, MD as of August 2026, with employment types broken down into 1% As Needed, 70% Full Time, 25% Part Time, and 4% Contract. Highlights an 84% Physical, 1% Hybrid, and 15% Remote job distribution, with an average salary of $43,080 per year, or $20.7 per hour.

after school for a family near

Wyndy LLC

Westminster, MD • On-site

Other

Re-posted 25 days ago


Job description

After-school help needed for a family near 21158. Duties include supervising and assisting with activities, providing transportation, and light household tasks. Must be reliable and have own transportation. Experience working with children preferred.

Qualifications

  • A love of working with children
  • Excellent communication skills
  • Ability to follow directions
  • Passion for helping others