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Help Needed Jobs in Virginia (NOW HIRING)

System One

Help Desk Agent

Lynchburg, VA · On-site

$16.50 - $21.25/hr

Troubleshoot users' routine problems in order to identify solutions and/or type of support needed ... Ability to use Help Desk software. * Working knowledge of current corporate PC-based desktop ...

System One

Help Desk Agent

Lynchburg, VA · On-site

$16.50 - $21.25/hr

Troubleshoot users' routine problems in order to identify solutions and/or type of support needed ... Ability to use Help Desk software. * Working knowledge of current corporate PC-based desktop ...

Unlimited Air Mechanical

HVAC Duct Helper

Manakin, VA · On-site

$17 - $23/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Unlimited Air Mechanical - Immediate HVAC Duct Helper Needed! Are you enthusiastic about learning and working with your hands? Do you thrive in a dynamic environment where you can follow directions ...

System One

Help Desk Agent

Lynchburg, VA · On-site

$16.50 - $21.25/hr

Troubleshoot users' routine problems in order to identify solutions and/or type of support needed ... Ability to use Help Desk software. * Working knowledge of current corporate PC-based desktop ...

System One

Help Desk Agent

Lynchburg, VA · On-site

$16.50 - $21.25/hr

Troubleshoot users' routine problems in order to identify solutions and/or type of support needed ... Ability to use Help Desk software. * Working knowledge of current corporate PC-based desktop ...

System One

Help Desk Agent

Lynchburg, VA · On-site

$16.50 - $21.25/hr

Troubleshoot users' routine problems in order to identify solutions and/or type of support needed ... Ability to use Help Desk software. * Working knowledge of current corporate PC-based desktop ...

ITC Federal, Inc

Help Desk Supervisor

Fairfax, VA · On-site

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Help Desk Supervisor AGENCY SUPPORTED: U.S. Department of Justice (DOJ) - MEGA 6 Automated ... Public Trust - Candidates do not need to be cleared at the time of application but must be able to ...

System One

Help Desk Agent

Lynchburg, VA · On-site

$16.50 - $21.25/hr

Troubleshoot users' routine problems in order to identify solutions and/or type of support needed ... Ability to use Help Desk software. * Working knowledge of current corporate PC-based desktop ...

System One

Help Desk Agent

Lynchburg, VA · On-site

$16.50 - $21.25/hr

Troubleshoot users' routine problems in order to identify solutions and/or type of support needed ... Ability to use Help Desk software. * Working knowledge of current corporate PC-based desktop ...

kgs

Help Desk Specialist

Arlington, VA

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

... needed to support the operating environment. * Knowledge of a wide range of automation techniques ... Ability to use qualitative and quantitative techniques to evaluate help desk program effectiveness.

Koniag, Inc.

Help Desk Specialist

Arlington, VA · On-site

$24 - $32/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

... needed to support the operating environment. * Knowledge of a wide range of automation techniques ... Ability to use qualitative and quantitative techniques to evaluate help desk program effectiveness.

Koniag, Inc.

Help Desk Specialist

Arlington, VA · On-site

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

... needed to support the operating environment. * Knowledge of a wide range of automation techniques ... Ability to use qualitative and quantitative techniques to evaluate help desk program effectiveness.

Integral

Help Desk Manager

Tysons, VA · On-site

$120K - $135K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Overview The Help Desk Manager is responsible for overseeing help desk operations and ensuring ... meet changing business needs. * Analyze performance data to identify trends and areas of ...

System One

Help Desk Agent

Lynchburg, VA · On-site

$16.50 - $21.25/hr

Troubleshoot users' routine problems in order to identify solutions and/or type of support needed ... Ability to use Help Desk software. * Working knowledge of current corporate PC-based desktop ...

Linchpin Solutions Inc

Help Desk Specialist

Quantico, VA

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Ability to give presentations and briefings as needed Specific Skillset Serves as the primary point of contact for users, answering help desk calls and providing initial tier I troubleshooting for ...

Integral

Help Desk Manager

Tysons Corner, VA

$120K - $135K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

The Help Desk Manager is responsible for overseeing help desk operations and ensuring customer ... meet changing business needs. * Analyze performance data to identify trends and areas of ...

Linchpin Solutions Inc

Help Desk Specialist

Quantico, VA · On-site

$55K - $65K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Ability to give presentations and briefings as needed Specific Skillset Serves as the primary point of contact for users, answering help desk calls and providing initial tier I troubleshooting for ...

kgs

Help Desk Specialist

Arlington, VA

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

... needed to support the operating environment. * Knowledge of a wide range of automation techniques ... Ability to use qualitative and quantitative techniques to evaluate help desk program effectiveness.

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Showing results 21-40

All JobsHelp Needed JobsHelp Needed Jobs in Virginia

Help Needed information

What does 'Help Needed' mean in a job listing?

'Help Needed' in a job listing is a general way for employers or individuals to indicate they require assistance with various tasks or responsibilities. These jobs might range from temporary or part-time work to ongoing support, and can include roles like administrative help, manual labor, caregiving, or technical support. The specific duties and requirements can vary widely depending on the employer's needs, so it's important to read the job description carefully or contact the poster for more details. Typically, these roles are suitable for people seeking flexible or immediate work opportunities.

What are some common challenges faced by help desk professionals, and how can they effectively overcome them?

Help Desk professionals often encounter challenges such as managing a high volume of support requests, troubleshooting complex technical issues, and communicating effectively with users of varying technical backgrounds. To overcome these challenges, it's important to prioritize tasks, utilize a ticketing system for organization, and maintain clear, patient communication. Continuous learning and collaborating with team members also help in resolving unfamiliar problems efficiently and improving overall service quality.

What are the key skills and qualifications needed to thrive as a help desk technician, and why are they important?

To excel as a Help Desk Technician, you need strong troubleshooting abilities, foundational IT knowledge, and often a relevant certification like CompTIA A+ or Microsoft Certified: Fundamentals. Familiarity with ticketing systems, remote desktop tools, and operating systems is typically required. Excellent communication, patience, and problem-solving skills help you assist users effectively and resolve issues efficiently. These competencies ensure prompt and accurate technical support, leading to higher user satisfaction and smooth organizational operations.

What is the difference between Help Needed vs Customer Service Representative?

AspectHelp NeededCustomer Service Representative
Required CredentialsNone specific; may vary by taskHigh school diploma or equivalent; some roles may require customer service training
Work EnvironmentVaries; often manual or on-site assistanceOffice or call center; customer-facing roles
Industry UsageGeneral; used across multiple sectors for assistance rolesSpecific to customer service, retail, hospitality, and related fields
Search & Comparison IntentGeneral help or assistance rolesCustomer support and service roles

Help Needed is a broad term referring to various assistance roles across industries, often requiring minimal formal credentials. Customer Service Representative is a specific job title focused on direct customer support, usually requiring some training or experience. While both involve helping others, Help Needed roles are more diverse and less specialized, whereas Customer Service Representatives focus on customer interactions and satisfaction.

What cities in Virginia are hiring for Help Needed jobs?

Cities in Virginia with the most Help Needed job openings:

Help Needed jobs near you
Infographic showing various Help Needed job openings in Virginia as of August 2026, with employment types broken down into 60% Full Time, 30% Part Time, and 10% Contract. Highlights an 90% In-person, and 10% Remote job distribution.

Help Desk Agent

System One

Lynchburg, VA • On-site

$16.50 - $21.25/hr

Contractor

Re-posted 23 days ago

Job description

System One is seeking a Helpdesk Agent for a long-term contract opportunity offering a hybrid work model, in support of our client in Lynchburg, VA. This is full-time opportunity, with M-F work days. Candidates must be local to Lynchburg and surrounding to be considered. As Helpdesk Agent, you will be responsible for providing support to end users on a variety of issues. This role is responsible for identifying, researching, and resolving technical problems; as well as, responding to telephone calls, email, and personnel requests for technical support. You will document, track and monitor problems to ensure timely resolution. Responsibilities:
  • Provides Help Desk support to customers for all areas related to Information Systems.
  • Enter and monitor all Help Desk calls in database, determine and assign category and priority levels, escalate problems.
  • Troubleshoot users’ routine problems in order to identify solutions and/or type of support needed.
  • Monitors call status through to resolution and follow-up with end user to ensure satisfactory resolution.
  • To play an active role in creating a safe and healthy workplace and comply with all applicable safety and health rules.
Ideal Background
  • General working knowledge of corporate used computer systems, enterprise software/applications, and networks.
  • Ability to use Help Desk software.
  • Working knowledge of current corporate PC-based desktop environments.
  • Ability to gain knowledge of total IS responsibilities and contacts.
  • Be familiar with the company’s safety and health policy and program.
Ref: #161-Managed Staffing Charlotte