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Help Needed Jobs in Virginia (NOW HIRING)

System One

Help Desk Agent

Lynchburg, VA · On-site

$16.50 - $21.25/hr

Troubleshoot users' routine problems in order to identify solutions and/or type of support needed ... Ability to use Help Desk software. * Working knowledge of current corporate PC-based desktop ...

System One

Help Desk Agent

Lynchburg, VA · On-site

$16.50 - $21.25/hr

Troubleshoot users' routine problems in order to identify solutions and/or type of support needed ... Ability to use Help Desk software. * Working knowledge of current corporate PC-based desktop ...

Stanley Martin Homes

Help Desk Manager

Reston, VA · On-site

Identify skill gaps and training needs across the help desk team * Develop staff into stronger technical and leadership roles where appropriate * Build a culture of accountability, responsiveness ...

System One

Help Desk Agent

Lynchburg, VA · On-site

$16.50 - $21.25/hr

Troubleshoot users' routine problems in order to identify solutions and/or type of support needed ... Ability to use Help Desk software. * Working knowledge of current corporate PC-based desktop ...

System One

Help Desk Agent

Lynchburg, VA · On-site

$16.50 - $21.25/hr

Troubleshoot users' routine problems in order to identify solutions and/or type of support needed ... Ability to use Help Desk software. * Working knowledge of current corporate PC-based desktop ...

System One

Help Desk Agent

Lynchburg, VA · On-site

$16.50 - $21.25/hr

Troubleshoot users' routine problems in order to identify solutions and/or type of support needed ... Ability to use Help Desk software. * Working knowledge of current corporate PC-based desktop ...

System One

Help Desk Agent

Lynchburg, VA · On-site

$16.50 - $21.25/hr

Troubleshoot users' routine problems in order to identify solutions and/or type of support needed ... Ability to use Help Desk software. * Working knowledge of current corporate PC-based desktop ...

System One

Help Desk Agent

Lynchburg, VA · On-site

$16.50 - $21.25/hr

Troubleshoot users' routine problems in order to identify solutions and/or type of support needed ... Ability to use Help Desk software. * Working knowledge of current corporate PC-based desktop ...

System One

Help Desk Agent

Lynchburg, VA · On-site

$16.50 - $21.25/hr

Troubleshoot users' routine problems in order to identify solutions and/or type of support needed ... Ability to use Help Desk software. * Working knowledge of current corporate PC-based desktop ...

System One

Help Desk Agent

Lynchburg, VA · On-site

$16.50 - $21.25/hr

Troubleshoot users' routine problems in order to identify solutions and/or type of support needed ... Ability to use Help Desk software. * Working knowledge of current corporate PC-based desktop ...

NVR, Inc.

Help Desk Technician

Reston, VA · On-site

$55K - $60K/yr

Summary As a Help Desk Technician, you will work independently and with a highly collaborative team to support the software and hardware needs of NVR. In this position, you will provide Tier 1 ...

ITC Federal, Inc

Help Desk Supervisor

Fairfax, VA · On-site

Help Desk Supervisor AGENCY SUPPORTED: U.S. Department of Justice (DOJ) - MEGA 6 Automated ... Public Trust - Candidates do not need to be cleared at the time of application but must be able to ...

Integral

Help Desk Manager

Tysons, VA · On-site

Overview The Help Desk Manager is responsible for overseeing help desk operations and ensuring ... meet changing business needs. * Analyze performance data to identify trends and areas of ...

Leidos

Help Desk Manager

Chantilly, VA · On-site

$92K - $166K/yr

GxNext is looking for a Help Desk Manager who would be responsible for leading a team of technical ... While subject to change based on business needs, Leidos reasonably anticipates that this job ...

NVR Inc

Help Desk Technician

Reston, VA

$55K - $60K/yr

Summary As a Help Desk Technician, you will work independently and with a highly collaborative team to support the software and hardware needs of NVR. In this position, you will provide Tier 1 ...

Integral

Help Desk Manager

Tysons Corner, VA · On-site

The Help Desk Manager is responsible for overseeing help desk operations and ensuring customer ... meet changing business needs. * Analyze performance data to identify trends and areas of ...

CACI International, Inc.

Help Desk Analyst

Fort Belvoir, VA · On-site

$86K - $181K/yr

Help Desk Analyst Job Category: Information Technology Time Type: Full time Minimum Clearance ... You'll have the autonomy to take the time you need through a unique flexible time off benefit and ...

New

CACI International, Inc.

Help Desk Analyst

Alexandria, VA · On-site

$86K - $181K/yr

Help Desk Analyst Job Category: Information Technology Time Type: Full time Minimum Clearance ... You'll have the autonomy to take the time you need through a unique flexible time off benefit and ...

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All JobsHelp Needed JobsHelp Needed Jobs in Virginia

Help Needed information

What does 'Help Needed' mean in a job listing?

'Help Needed' in a job listing is a general way for employers or individuals to indicate they require assistance with various tasks or responsibilities. These jobs might range from temporary or part-time work to ongoing support, and can include roles like administrative help, manual labor, caregiving, or technical support. The specific duties and requirements can vary widely depending on the employer's needs, so it's important to read the job description carefully or contact the poster for more details. Typically, these roles are suitable for people seeking flexible or immediate work opportunities.

What are the key skills and qualifications needed to thrive as a Help Desk Technician, and why are they important?

To excel as a Help Desk Technician, you need strong troubleshooting abilities, foundational IT knowledge, and often a relevant certification like CompTIA A+ or Microsoft Certified: Fundamentals. Familiarity with ticketing systems, remote desktop tools, and operating systems is typically required. Excellent communication, patience, and problem-solving skills help you assist users effectively and resolve issues efficiently. These competencies ensure prompt and accurate technical support, leading to higher user satisfaction and smooth organizational operations.

What is the difference between Help Needed vs Customer Service Representative?

AspectHelp NeededCustomer Service Representative
Required CredentialsNone specific; may vary by taskHigh school diploma or equivalent; some roles may require customer service training
Work EnvironmentVaries; often manual or on-site assistanceOffice or call center; customer-facing roles
Industry UsageGeneral; used across multiple sectors for assistance rolesSpecific to customer service, retail, hospitality, and related fields
Search & Comparison IntentGeneral help or assistance rolesCustomer support and service roles

Help Needed is a broad term referring to various assistance roles across industries, often requiring minimal formal credentials. Customer Service Representative is a specific job title focused on direct customer support, usually requiring some training or experience. While both involve helping others, Help Needed roles are more diverse and less specialized, whereas Customer Service Representatives focus on customer interactions and satisfaction.

What are some common challenges faced by Help Desk professionals, and how can they effectively overcome them?

Help Desk professionals often encounter challenges such as managing a high volume of support requests, troubleshooting complex technical issues, and communicating effectively with users of varying technical backgrounds. To overcome these challenges, it's important to prioritize tasks, utilize a ticketing system for organization, and maintain clear, patient communication. Continuous learning and collaborating with team members also help in resolving unfamiliar problems efficiently and improving overall service quality.
What are the most commonly searched types of Help Needed jobs in Virginia? The most popular types of Help Needed jobs in Virginia are:
What cities in Virginia are hiring for Help Needed jobs? Cities in Virginia with the most Help Needed job openings:
Help Needed jobs near you
Infographic showing various Help Needed job openings in Virginia as of July 2026, with employment types broken down into 60% Full Time, 30% Part Time, and 10% Contract. Highlights an 90% In-person, and 10% Remote job distribution.
Help Desk Agent

Help Desk Agent

System One

Lynchburg, VA • On-site

$16.50 - $21.25/hr

Contractor

Posted 18 days ago

Job description

System One is seeking a Helpdesk Agent for a long-term contract opportunity offering a hybrid work model, in support of our client in Lynchburg, VA. This is full-time opportunity, with M-F work days. Candidates must be local to Lynchburg and surrounding to be considered. As Helpdesk Agent, you will be responsible for providing support to end users on a variety of issues. This role is responsible for identifying, researching, and resolving technical problems; as well as, responding to telephone calls, email, and personnel requests for technical support. You will document, track and monitor problems to ensure timely resolution. Responsibilities:
  • Provides Help Desk support to customers for all areas related to Information Systems.
  • Enter and monitor all Help Desk calls in database, determine and assign category and priority levels, escalate problems.
  • Troubleshoot users’ routine problems in order to identify solutions and/or type of support needed.
  • Monitors call status through to resolution and follow-up with end user to ensure satisfactory resolution.
  • To play an active role in creating a safe and healthy workplace and comply with all applicable safety and health rules.
Ideal Background
  • General working knowledge of corporate used computer systems, enterprise software/applications, and networks.
  • Ability to use Help Desk software.
  • Working knowledge of current corporate PC-based desktop environments.
  • Ability to gain knowledge of total IS responsibilities and contacts.
  • Be familiar with the company’s safety and health policy and program.
Ref: #161-Managed Staffing Charlotte

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