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Help Desk Jobs in Seneca, SC (NOW HIRING)

Easy Mile Fitness

Front Desk Part-Time Associate

Toccoa, GA · On-site

$11 - $14.25/hr

Help with equipment usage and direct members to the right resources. * Administrative Tasks: Check-in members as they arrive, maintain an organized front desk area, and handle membership-related ...

Easy Mile Fitness

Front Desk Full-Time Associate

Toccoa, GA · On-site

$11 - $14.25/hr

Help with equipment usage and direct members to the right resources. * Administrative Tasks: Check-in members as they arrive, maintain an organized front desk area, and handle membership-related ...

New

PLANET FITNESS

Front Desk Part-Time Associate

Toccoa, GA

$11 - $14.25/hr

Help with equipment usage and direct members to the right resources. * Administrative Tasks: Check-in members as they arrive, maintain an organized front desk area, and handle membership-related ...

PLANET FITNESS

Front Desk Full-Time Associate

Toccoa, GA · On-site

$11 - $14.25/hr

Help with equipment usage and direct members to the right resources. * Administrative Tasks: Check-in members as they arrive, maintain an organized front desk area, and handle membership-related ...

New

White Lodging Careers

Front Desk Agent

Clemson, SC · On-site

$12 - $15.25/hr

As a Front Desk Agent, you will be the first point of contact for guests, ensuring their stay ... Previous hospitality experience is helpful but not required. * Ability to stand and move at a fast ...

New

Hilton Grand Vacations, Inc.

Front Desk Clerk

Cashiers, NC · On-site

$13.50 - $16.50/hr

We work in an exciting and positive environment where we help our guests enjoy life at its best by ... We are looking for a Front Desk Clerk to join our team! In this position, you will ensure every ...

Workout Anytime - Cesak

Front Desk

Hartwell, GA · On-site

$15 - $17/hr

Paid time off Position Overview The Front Desk Representative will greet and direct members, guests ... education and new certifications, helping you stay current with the latest fitness trends.

Leader Communications Inc

Program Manager

Clemson, SC · On-site

May hold 1 or more Help Desk Institute (HDI) certifications; HDI Support Center Director is preferred * Experience overseeing enterprise IT service desk or contact center operations supporting large ...

Leader Communications Inc

Customer Service Agents

Clemson, SC · On-site

$13.25 - $17.50/hr

These roles are critical in maintaining Tier I and Tier II information technology related help desk duties through phone and email support. Provide support for members of USPTO in carrying out the ...

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All JobsHelp Desk JobsHelp Desk Jobs in Seneca, SC

Help Desk information

See Seneca, SC salary details

$12

$22

$32

How much do help desk jobs pay per hour?

As of Jul 17, 2026, the average hourly pay for help desk in Seneca, SC is $22.03, according to ZipRecruiter salary data. Most workers in this role earn between $18.32 and $24.71 per hour, depending on experience, location, and employer.

Is AI replacing IT's help desk?

AI is increasingly used to automate routine help desk tasks such as password resets and troubleshooting, but Help Desk professionals are still essential for complex issues, customer service, and system management. AI tools can augment help desk roles by improving efficiency, but they do not fully replace the need for human expertise and problem-solving skills in IT support. Help Desk jobs often require communication skills, technical knowledge, and certifications like CompTIA A+ or ITIL.

How much does help desk pay?

Help desk technician salaries typically range from $35,000 to $55,000 annually, depending on experience, certifications, and the complexity of support provided. Entry-level positions may start lower, while experienced technicians with certifications like CompTIA A+ or ITIL can earn higher wages.

What are some common challenges faced by Help Desk professionals, and how can they effectively manage them?

Help Desk professionals often encounter challenges such as handling a high volume of support requests, dealing with frustrated users, and balancing multiple priorities. To manage these effectively, it's important to develop strong communication and time management skills, maintain a calm and empathetic demeanor, and stay organized through ticketing systems. Many teams also offer training and peer support to help staff stay updated on new technologies and procedures, making it easier to resolve issues efficiently while maintaining a positive customer experience.

What are the key skills and qualifications needed to thrive as a Help Desk professional, and why are they important?

To thrive as a Help Desk professional, you need a solid understanding of computer hardware, software troubleshooting, and strong problem-solving skills, often supported by a relevant IT degree or certification such as CompTIA A+. Familiarity with ticketing systems, remote desktop tools, and knowledge base platforms is typically required. Excellent communication, patience, and customer service orientation are crucial soft skills for effectively assisting users. These competencies ensure timely technical support, user satisfaction, and efficient resolution of IT issues within an organization.

What jobs pay 4000 a week without a degree?

Help desk roles typically do not pay $4,000 a week without a degree; they usually offer lower wages. High-paying jobs that can reach this level without a degree often involve sales, real estate, or skilled trades like plumbing or electrical work, which rely on experience and certifications rather than formal education. These roles may require specialized skills, licenses, or certifications but can offer substantial weekly earnings based on performance and workload.

What are Help Desk jobs?

Help Desk jobs involve providing technical support and assistance to users experiencing issues with computer systems, software, or hardware. Professionals in these roles typically respond to customer inquiries, troubleshoot problems, and resolve technical issues either remotely or in person. They document incidents, escalate complex issues when necessary, and may also assist with setting up equipment or software. Help Desk staff play a critical role in ensuring smooth IT operations and maintaining productivity by minimizing downtime for users.

What does a help desk job do?

A help desk job involves providing technical support and assistance to users experiencing hardware, software, or network issues. Help desk technicians troubleshoot problems, answer questions, and often use ticketing systems to track and resolve issues efficiently.

What is the difference between Help Desk vs Technical Support Specialist?

AspectHelp DeskTechnical Support Specialist
CredentialsTypically requires a high school diploma or equivalent; certifications like CompTIA A+ are commonOften requires similar certifications; some roles prefer additional certifications like Network+ or vendor-specific certs
Work EnvironmentOffice or remote; front-line support for end-usersOffice or remote; more specialized technical troubleshooting
Employer & Industry UsageUsed across various industries for user supportCommon in IT, tech companies, and service providers
Search & Comparison IntentHigh overlap; both support end-users with technical issues

Help Desk and Technical Support Specialist roles share many similarities, including work environment and required certifications. However, Help Desk positions typically focus on general user support and troubleshooting, while Technical Support Specialists often handle more complex technical issues. Both roles are essential in IT support structures and serve as entry points for technical assistance in organizations.

More about Help Desk jobs
What are the most commonly searched types of Help Desk jobs in Seneca, SC? The most popular types of Help Desk jobs in Seneca, SC are:
What job categories do people searching Help Desk jobs in Seneca, SC look for? The top searched job categories for Help Desk jobs in Seneca, SC are:
What cities near Seneca, SC are hiring for Help Desk jobs? Cities near Seneca, SC with the most Help Desk job openings:
Help Desk jobs near you
Infographic showing various Help Desk job openings in Seneca, SC as of July 2026, with employment types broken down into 80% Full Time, 18% Part Time, 1% Temporary, and 1% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $45,827 per year, or $22 per hour.
Service Desk Manager

Service Desk Manager

Leader Communications Inc

Clemson, SC • On-site

Full-time

Re-posted 7 days ago

Job description

Position Summary

The Service Desk Manager provides executive leadership across Tier 1 Service Desk, Tier 2 Advanced Problem Resolution (APR), USPTO Contact Center (UCC), Knowledge Management, Accounts Management, and Executive Support functions. This role ensures SLA compliance, operational governance, workforce strategy, security compliance, and continuous service improvement across a high-volume federal IT environment. The Program Manager must have demonstrated the ability to lead a program similar in size and complexity as the EUS Services.

Individual must be able to attain and maintain a valid U.S. Government Public Trust security clearance.

Duties & Responsibilities

  • Oversee the entire program for the contract and all associated teams.
  • Ensure that all deliverables are provided in accordance with contract requirements and that SLAs are adhered to.
  • Communicate with key government personnel including, but not limited to, the SDOD Director, Call Center Manager, and COR.
  • Provide administrative directions to subordinate leads and task managers.
  • Possess corporate authority to recruit, hire, terminate personnel, and commit corporate resources in support of contract performance.
  • Oversee all contract task areas including Tier 1 Service Desk, Advanced Problem Resolution, USPTO Contact Center, Knowledge Management, Accounts Management, and Executive Support.
  • Lead performance oversight of high-volume contact center and service desk operations.
  • Manage risk, contingency planning, surge staffing, and COOP readiness.
  • Ensure compliance with NIST, FISMA, ATO, and federal IT security requirements.
  • Oversee AI-enabled service enhancements and continuous service improvement initiatives.
  • Leads executive-level operational reviews and performance briefings.

This job description in no way states or implies that these are the only duties to be performed by this employee. He or she will be required to follow any other instructions and to perform any other duties requested by his or her supervisor

Education & Experience Requirements

  • Fifteen (15) years of management experience or equivalent combination of education and experience. Experience/Education Substitution Guidelines: 1 year of study/experience equates to 1 year of relevant IT experience/education.
  • Must have ITIL Certification. May hold 1 or more Help Desk Institute (HDI) certifications; HDI Support Center Director is preferred
  • Experience overseeing enterprise IT service desk or contact center operations supporting large federal or similarly regulated environments with:
  • 10,000 or more users
  • High-volume, multi-channel support operations
  • Formal Tier 1 and Tier 2 escalation processes
  • Strict Service Level Agreement (SLA) performance requirements
  • Demonstrated experience ensuring contract deliverables and SLAs are met in a federal IT environment. Bachelor's degree in the related subject area.
  • FedRAMP cloud environments.
  • Knowledge-Centered Service (KCS)

Skill & Certification Requirements

  • Executive communication
  • Contract governance leadership
  • Risk management
  • Operational analytics
  • Strategic workforce planning
  • Personnel must possess excellent communication skills (e.g., excellent written and verbal communication skills acquired via customer service work).
  • Excellent verbal communication skills include the ability to establish a professional rapport with customers; be a good listener and obtain required information; see things from another person's perspective; express knowledge in a clear, simple manner; explain technical matters to non-technical people; and be able to uphold the interests
  • Excellent written communication skills includes ensuring text is accurate and is expressed in clear, straightforward manner.
  • Personnel must possess administrative and project management skills.
  • Microsoft Project Professional and Microsoft SharePoint for documentation version control and repository needs.
  • Skilled with these tools to electronically update project plans and upload documents to our EMS.
  • This position is considered contingent upon award.
  • LCI is an Equal Opportunity Employer/ Veterans/ Disabled

If you are an individual with a disability or a disabled veteran and need a reasonable accommodation to apply to a position please contact HR by phone at (405) 622-2200 or by email at hr@lcibest.com.