ZipRecruiter

Log In

1

Help Desk Jobs in Azle, TX (NOW HIRING)

DR Horton

Help Desk Specialist I

Arlington, TX · On-site

Horton, Inc. is currently looking for a Help Desk Specialist I . The right candidate will be responsible for all IT support activities related to end user hardware, software and other IT related ...

DR Horton, Inc.

Help Desk Specialist I

Arlington, TX · On-site

Horton, Inc. is currently looking for a Help Desk Specialist I . The right candidate will be responsible for all IT support activities related to end user hardware, software and other IT related ...

Texas Wesleyan University

IT Help Desk

Fort Worth, TX · On-site

Posting Details Position Information Job Title IT Help Desk Position Summary Needing a student employee who loves IT, solving problems, and serving others. You will get to work with Blackboard ...

Judge Group, Inc.

Tier 1 Help Desk Technician

Haslet, TX · On-site

$20 - $24/hr

Opportunity Overview The Call Center Technician is pivotal in providing exemplary IT Help Desk support. This role involves handling inbound calls, documenting issues, creating service tickets, and ...

System Protection Partners

Be Seen First

Entry Level IT Help Desk

Arlington, TX · On-site

$16 - $18/hr

A successful candidate for an entry-level IT Help Desk position should demonstrate the ability to: * Basic Technical Troubleshooting : Diagnose and resolve common hardware and software issues (e.g ...

Secur-Serv

Helpdesk Technician II

Fort Worth, TX · Remote

$20.50 - $27.75/hr

Supports activities include, but are not limited to, remote help desk troubleshooting, workstation and server troubleshooting, router and network troubleshooting and administrative tasks such as user ...

Secur-Serv

Helpdesk Technician II

Fort Worth, TX · On-site +1

$19.25 - $26/hr

Supports activities include, but are not limited to, remote help desk troubleshooting, workstation and server troubleshooting, router and network troubleshooting and administrative tasks such as user ...

Able Forces

Enterprise Service Desk I

Fort Worth, TX · On-site

$24.67/hr

Our contracts reflect a variety of professional disciplines including Military Subject Matter Experts (SMEs), Military Analysts, Administrative and Program Management Support, Help Desk, Logistics ...

Able Forces

Enterprise Service Desk I

Fort Worth, TX · On-site

$24.67/hr

Our contracts reflect a variety of professional disciplines including Military Subject Matter Experts (SMEs), Military Analysts, Administrative and Program Management Support, Help Desk, Logistics ...

defi AUTO LLC

Client Support Desk Analyst

Roanoke, TX · On-site

$60K - $75K/yr

We have more than three decades of experience helping lenders reduce time-to-market, streamline ... This is a Level 2 Technical Application Support position, not an IT Help Desk role. Candidates ...

New

next page

Showing results 1-20

All JobsHelp Desk JobsHelp Desk Jobs in Azle, TX

Help Desk information

See Azle, TX salary details

$11

$20

$29

How much do help desk jobs pay per hour?

As of Aug 5, 2026, the average hourly pay for help desk in Azle, TX is $20.18, according to ZipRecruiter salary data. Most workers in this role earn between $16.78 and $22.64 per hour, depending on experience, location, and employer.

What are some common challenges faced by help desk professionals, and how can they effectively manage them?

Help Desk professionals often encounter challenges such as handling a high volume of support requests, dealing with frustrated users, and balancing multiple priorities. To manage these effectively, it's important to develop strong communication and time management skills, maintain a calm and empathetic demeanor, and stay organized through ticketing systems. Many teams also offer training and peer support to help staff stay updated on new technologies and procedures, making it easier to resolve issues efficiently while maintaining a positive customer experience.

What are the key skills and qualifications needed to thrive as a help desk professional, and why are they important?

To thrive as a Help Desk professional, you need a solid understanding of computer hardware, software troubleshooting, and strong problem-solving skills, often supported by a relevant IT degree or certification such as CompTIA A+. Familiarity with ticketing systems, remote desktop tools, and knowledge base platforms is typically required. Excellent communication, patience, and customer service orientation are crucial soft skills for effectively assisting users. These competencies ensure timely technical support, user satisfaction, and efficient resolution of IT issues within an organization.

What is a help desk?

Help Desk jobs involve providing technical support and assistance to users experiencing issues with computer systems, software, or hardware. Professionals in these roles typically respond to customer inquiries, troubleshoot problems, and resolve technical issues either remotely or in person. They document incidents, escalate complex issues when necessary, and may also assist with setting up equipment or software. Help Desk staff play a critical role in ensuring smooth IT operations and maintaining productivity by minimizing downtime for users.

What is the difference between Help Desk vs Technical Support Specialist?

AspectHelp DeskTechnical Support Specialist
CredentialsTypically requires a high school diploma or equivalent; certifications like CompTIA A+ are commonOften requires similar certifications; some roles prefer additional certifications like Network+ or vendor-specific certs
Work EnvironmentOffice or remote; front-line support for end-usersOffice or remote; more specialized technical troubleshooting
Employer & Industry UsageUsed across various industries for user supportCommon in IT, tech companies, and service providers
Search & Comparison IntentHigh overlap; both support end-users with technical issues

Help Desk and Technical Support Specialist roles share many similarities, including work environment and required certifications. However, Help Desk positions typically focus on general user support and troubleshooting, while Technical Support Specialists often handle more complex technical issues. Both roles are essential in IT support structures and serve as entry points for technical assistance in organizations.

More about Help Desk jobs
What are the most commonly searched types of Help Desk jobs in Azle, TX? The most popular types of Help Desk jobs in Azle, TX are:
What are popular job titles related to Help Desk jobs in Azle, TX? For Help Desk jobs in Azle, TX, the most frequently searched job titles are:
What job categories do people searching Help Desk jobs in Azle, TX look for? The top searched job categories for Help Desk jobs in Azle, TX are:
What cities near Azle, TX are hiring for Help Desk jobs? Cities near Azle, TX with the most Help Desk job openings:
Help Desk jobs near you
Infographic showing various Help Desk job openings in Azle, TX as of July 2026, with employment types broken down into 80% Full Time, 18% Part Time, 1% Temporary, and 1% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $41,973 per year, or $20.2 per hour.

Help Desk Specialist I

DR Horton

Arlington, TX • On-site

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 7 days ago

D.R. Horton rating

7.4

Company rating: 7.4 out of 10

Based on 34 frontline employees who took The Breakroom Quiz

35th of 80 rated construction

Job description

D.R. Horton, Inc., the largest homebuilder in the U.S., was founded in 1978 and is a publicly traded company on the New York Stock Exchange. It is engaged in the construction and sale of high quality homes designed principally for the entry-level and first time move-up markets. The Company also provides mortgage financing and title services for homebuyers through its mortgage and title subsidiaries. Please visit our website at www.drhorton.com for more information.
D.R. Horton, Inc. is currently looking for a Help Desk Specialist I. The right candidate will be responsible for all IT support activities related to end user hardware, software and other IT related issues.
Essential Duties and Responsibilities include the following. Other duties may be assigned.
  • Provide phone, webchat, and in-person support to end users and external vendors on a variety of IT related issues
  • Research and resolve basic network (Internet Service Provider modems, Cisco routers) issues, hardware, and software application issues
  • Document and track the details of the issue, status and resolution, using the help desk tracking application
  • Communicate and follow-up with the user while working the issue and ensure successful and timely completion of the issue
  • Perform end user computer refreshes
  • Complete work orders, fully documenting each step of the troubleshooting process
  • Aid with division office moves
  • Conducts all business in a professional and ethical manner to serve customers and increase the goodwill and profit of the company
  • Ability to work on-call rotation
  • Ability to work overtime
  • Ability to travel overnight

Qualifications
Education and/or Experience
  • High school diploma or general education degree (GED)
  • Two to four years related experience and/or training in an IT support environment
  • Must have basic knowledge and understanding of Microsoft Windows Current Version Operating Systems, Microsoft Active Directory, Microsoft Exchange Current Version, Print Services, Microsoft Office Current version
  • Experience replacing basic components of various makes and models of system and printer hardware
  • Must be able to troubleshoot all aspects of computer components
  • Ability to adapt to a constantly changing environment
  • Possess strong interpersonal, written and verbal communication skills
  • Proficiency with MS Office and email
  • The employee must frequently lift and/or move up to 50 pounds

Preferred Qualifications
  • Windows/Android/Apple phone support experience a plus
  • Experience with VNC, Cisco AnyConnect, or other remote connectivity software a plus
  • CompTIA A+ or similar certification a plus

Come join a winning team with a Fortune 500 company! We are growing fast and are looking for enthusiastic attitudes and team players to join our success. We offer an excellent benefits package including:
  • Medical, Dental and Vision
  • 401(K)
  • Employee Stock Purchase Plan
  • Flex Spending Accounts
  • Life & Disability Insurance
  • Vacation, Sick, Personal Time and Company Holidays
  • Multiple Voluntary and Company provided Benefits

Build YOUR future with D.R. Horton, America's Builder. #WeBuildPeopleToo

What D.R. Horton employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

Apply