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Help Desk Web Developer Jobs (NOW HIRING)

Web developers will work with the business and editorial departments to constantly improve our ... Work with an external help desk that handles desktop hardware and software. * Additional duties as ...

Web developers will work with the business and editorial departments to constantly improve our ... Work with an external help desk that handles desktop hardware and software. * Additional duties as ...

Web developers will work with the business and editorial departments to constantly improve our ... Work with an external help desk that handles desktop hardware and software. Additional duties as ...

Web developers will work with the business and editorial departments to constantly improve our ... Work with an external help desk that handles desktop hardware and software. * Additional duties as ...

Web developers will work with the business and editorial departments to constantly improve our ... Work with an external help desk that handles desktop hardware and software. * Additional duties as ...

Web Developer

Wilkesboro, NC ยท On-site

$48K - $58K/yr

The Web Developer collaborates with departments across the college to design and implement web ... Monitor help desk requests to determine and resolve problems reported from users, along with ...

Join Our Team as a Web Developer at HIRECLICK in Cedar Rapids, IA We are looking for a talented Web ... Helping formulate an effective, responsive design and turning it into a working theme and plugin

We're a dynamic team that builds high-quality web applications, custom websites, and digital marketing strategies that help businesses grow. We're looking for a talented Web Developer to join our ...

Title: Web Developer Location: Remote - Irvine, CA (Occasional On-Site Meetings) Employment Type ... firm helping organizations build high-performing leadership teams that drive growth and ...

Senior Web Developer - Onsite Forest River, Inc. is looking for a Senior Web Developer to join our ... Help advance Forest River's Web Services strategy and internal digital capabilities * Join a ...

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Help Desk Web Developer information

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How much do help desk web developer jobs pay per hour?

As of Sep 11, 2026, the average hourly pay for help desk web developer in the United States is $45.12, according to ZipRecruiter salary data. Most workers in this role earn between $34.62 and $54.57 per hour, depending on experience, location, and employer.

What cities are hiring for Help Desk Web Developer jobs?

Cities with the most Help Desk Web Developer job openings:

What states have the most Help Desk Web Developer jobs?

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What are popular job titles related to Help Desk Web Developer jobs?

For Help Desk Web Developer jobs, the most frequently searched job titles are:

Infographic showing various Help Desk Web Developer job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 70% Full Time, 25% Part Time, and 4% Contract. Highlights an 87% Physical, 2% Hybrid, and 11% Remote job distribution, with an average salary of $93,848 per year, or $45.1 per hour.

Help Desk - Intermediate Support Web

Scott Air Force Base, IL โ€ข On-site

Full-time

Re-posted 4 days ago


Job description

DecisionPoint seeks a Help Desk - Intermediate Support Web specialist to provide customer support for SDDC web, SharePoint, and collaboration users under the GITSS program. This position bridges service desk operations and web support, assisting users with access, content, collaboration tools, web portal issues, and trouble ticket resolution. 

The role requires strong customer service, technical troubleshooting, and experience supporting web or SharePoint users in a secure DoD environment. 

This position is located at HQ SDDC, Scott Air Force Base, Illinois. 

Note: By applying to this position, you acknowledge and consent to having your resume included in an active competitive government contract bid.


The Help Desk - Intermediate Support Web Specialist will: 

  • Provide customer support for SDDC web portals, SharePoint sites, collaboration tools, and related web-based applications.  
  • Receive, log, track, update, route, and close web support tickets in the Government-provided ticketing system.  
  • Assist users with site access, permissions, navigation, content issues, forms, workflows, and collaboration features.  
  • Provide initial troubleshooting for web portal, SharePoint, and browser-related issues.  
  • Coordinate escalations with senior web developers, system administrators, database administrators, cybersecurity staff, and Government leads.  
  • Maintain knowledge base entries, SOPs, and troubleshooting guides for recurring web support issues.  
  • Support user training, communications, and adoption of SDDC web/collaboration tools.  
  • Assist with testing, deployment, and validation of web changes or fixes.  
  • Support documentation needed for cybersecurity, access control, and operational continuity.  
  • Provide courteous, mission-focused support to SDDC users.  

Clearance Requirement: 

  • Must hold an active Secret clearance. 
  • Must be eligible to obtain and maintain required Common Access Card (CAC), facility access, system access, and Government network access. 

Education: 

  • Associate degree in Information Technology, Computer Science, Business Systems, Web Technology, or related discipline preferred. 

Experience: 

  • Minimum 5 years of help desk, web support, SharePoint support, or customer support experience.  
  • Experience supporting web portals, SharePoint, Microsoft 365, collaboration tools, permissions, and user access issues.  
  • Experience supporting DoD or federal users preferred.  
  • Experience with AESD, Remedy, ServiceNow, or equivalent ticketing tools preferred.  

Technical Knowledge: 

  • Knowledge of web support processes, incident management, permissions, content management, and user troubleshooting.  
  • Familiarity with SharePoint site support, Microsoft 365 tools, browser troubleshooting, and basic web technologies.  
  • Understanding of secure DoD IT support practices, CAC access, and user access controls.  

Certifications (Preferred): 

  • DoD 8140 / 8570 certification as required by final labor category mapping.