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Help Desk Technician Engineer Jobs (NOW HIRING)

C3EL

Senior Help Desk Technician

Anchorage, AK · On-site

$20.50 - $27.50/hr

Job Title: Senior Help Desk Technician Security Clearance: Secret Location : Alaska - Fort ... Escalate complex issues to Tier III support or system engineers as needed. * Ensure all service ...

Rigil Corporation

Help Desk Technician

Kings Bay, GA · On-site

$20 - $27/hr

Help Desk Technician About Rigil Rigil is an award-winning, woman-owned, small business that specializes in technology consulting, strategy consulting and product development. We value teamwork and ...

Next Step Systems

Help Desk Technician

Chicago, IL · On-site

$20.50 - $27.75/hr

Help Desk Technician, Oak Brook, IL Summary: This is a full time permanent Help Desk Technician position. We are looking for well-rounded technologists with experience working with small and mid ...

Mavensoft Technologies

Help Desk Technician

Nashville, TN · On-site

$19.25 - $26/hr

Help Desk Technician Location: Nashville, TN - Onsite Duration: 9 Months ( It's 12hrs shift daily - 6:00 PM - 6:00 AM Night Shift of 4-on / 3-off each week) Description: Metro ITS is seeking a ...

New

Pomeroy

Help Desk Technician

Plano, TX · On-site

$18.75 - $25.25/hr

Help Desk Technician 1 Position Overview We are looking for a Help Desk Technician to join our team and serve as a first point of contact for customer and end-user questions and service requests.

Purple Communications Inc

Help Desk Technician

Austin, TX · On-site

$18.75 - $25.50/hr

Helpdesk Technician Help Desk Technician ZP Better Together is one of the nation's most extensive communication services for the deaf and hard of hearing communities. As a leading provider of onsite ...

Key Technical Resources Inc

Help Desk

Alpharetta, GA · On-site

$19.50 - $26.25/hr

The Help Desk Technician will be an IT professional who provides technical assistance on computer systems and serves as the first contact for customers who need technical assistance over the phone or ...

Centstone

Help Desk Technician

Hartford, CT · On-site

$20 - $25/mo

Help Desk Technician Location: Onsite - Hartford, Connecticut Employment Type: W2 Only Work Authorization: US Citizens / Green Card Holders Only Duration: Long-Term Schedule: Monday-Friday, 8:00 AM ...

The Rockridge Group

Help Desk Technician

Hackensack, NJ

$21.75 - $29.50/hr

Help Desk Technician Location: New Jersey Office Summary: Seeking a Help Desk Technician to join our Hackensack, New Jersey Office. Work schedule will be Monday through Friday 8:30 a.m. - 4:30 p.m.

The Rockridge Group

Help Desk Technician

Hackensack, NJ

$21.75 - $29.50/hr

HELP DESK TECHNICIAN POSITION: FULL TIME JOB SUMMARY: Prominent Mid Atlantic law firm with multiple regional office locations seeks a Help Desk Technician to join their Hackensack, New Jersey Office.

Hirekeyz Inc

Help Desk Technician

Bristol, RI · On-site

$21 - $28.25/hr

Help Desk Technician Location: Bristol, RI (On-site at various Town facilities and remote as needed) Duration: Long Term Contract Job Summary: The Help Desk Technician provides first-line technical ...

First Coast Security

Help Desk Technician

Tampa, FL

$19 - $25.50/hr

As a Help Desk Technician, you will be responsible for troubleshooting and resolving technical issues, providing excellent customer service, and maintaining accurate records of all support requests.

Edward Rose & Sons

Help Desk Technician

Bloomfield, MI · On-site

$19 - $25.75/hr

The Help Desk Technician provides first-level troubleshooting and technical support on Edward Rose & Son's applications and platforms. The Help Desk Technician gathers information and analyzes ...

AA2IT

Help Desk Technician

$20.50 - $27.75/hr

AA2IT is seeking a Help Desk Technician to assist in reviewing open cases and facilitating their resolution. The role involves contacting technicians, logistics, and field managers for updates to ...

Focus Point of Sale

POS Help Desk Technician

Irvine, CA · On-site

$21.50 - $29/hr

A POS Help Desk Technician is responsible for providing phone support to end users on a variety of ... Other responsibilities may include special POS programming as assigned or internal knowledgebase ...

IT360 Inc

Help Desk Technician

Peoria, IL · On-site

$36K - $50K/yr

Help Desk Technician Location: Peoria, IL Employment Type: Full-Time Work Environment: In-person ... 3 engineers as needed. Key Responsibilities * Provide Tier 1 technical support for desktops ...

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All JobsHelp Desk Technician Engineer Jobs

Help Desk Technician Engineer information

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How much do help desk technician engineer jobs pay per year?

As of Sep 11, 2026, the average yearly pay for help desk technician engineer in the United States is $61,892.00, according to ZipRecruiter salary data. Most workers in this role earn between $49,000.00 and $72,000.00 per year, depending on experience, location, and employer.

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Help Desk Technician

Hurlburt Field, FL • On-site

Joint Strategic Technologies
Public Administration • 11 - 50 employees
Learn more about Joint Strategic Technologiesexternal

$18.25 - $24.75/hr

Full-time

Re-posted 2 days ago

Job description

Overview

JST is seeking a Help Desk Technician to join our team. The Help Desk Specialist will provide local and remote Technical Support Services for end user support. 

This is a full-time position on-site in Hurlburt Field, FL. JST offers a full benefit package, a collaborative work environment and strong company culture.


Help Desk Technician Responsibilities

  • Provide a total customer support service as a single point of contact for all issues relating to IT and IS services
  • Provide local and remote Technical Support Services for end user support
  • Maintain and return customers to normal IT Operations with the smallest possible impact
  • Provide support for IT Solutions software and hardware service requests and incidents
  • Resolve service desk tickets
  • Tier I aids support to the Proven IT Help Desk which is the first line of support for our customers
  • Tier I will communicate and work as a team with Tier II and Tier III to solve a customer's issues
  • Works with clients over the phone to investigate issues and provide solutions
  • Documents calls and resolutions to ensure continuity throughout the team
  • Be able to rotate schedules if needed.


Help Desk Technician Qualifications

  • Active DoD Secret clearance
  • CompTIA Security+ certification
  • Customer Service experience

About Joint Strategic Technologies (JST)

No objective is beyond reach! Joint Strategic Technologies (JST) enables successful mission outcomes from the back office to the battlefield. Our team includes leading experts from military, government and the private sector, all working together to help federal customers make a difference. Our goal is to Elevate the Impact that our employees have on our customers and treat every employee as a valued member of our team. JST empowers employees to make decisions and take-action, thus improving overall organizational growth and employee development.

Culture isn't something you talk about. It's something you do. JST is committed to creating a positive environment 'that reaches beyond work and careers' to support every employee's professional and personal objectives. JST values the well-being of every employee and encourages healthy lifestyles, family activities and community involvement.

JST is a proud equal opportunity employer. All qualified applicants will be considered for employment without attention to age, race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status. JST will not tolerate discrimination or harassment.

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