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Help Desk System Administrator Jobs in Calgary, AB

WSP

WindServer System Administrator

Calgary, AB

CA$77K - CA$102K/yr

As a WindServer System Administrator , you will play a key role in ensuring the reliability ... Whether it's across the country or around the globe, we help you tailor your role to match your ...

WSP

WindServer System Administrator

Calgary, AB

CA$77K - CA$102K/yr

As a WindServer System Administrator , you will play a key role in ensuring the reliability ... Whether it's across the country or around the globe, we help you tailor your role to match your ...

VC3

IT Help Desk Technician - Level 2

Calgary, AB

... systems, Microsoft (particularly Office365) software, and documenting new/updating changed ... or help desk or environment. * Train and educate CompuVision clients on technical standards

VC3

IT Help Desk Technician - Level 2

Calgary, AB

... systems, Microsoft (particularly Office365) software, and documenting new/updating changed ... or help desk or environment. * Train and educate CompuVision clients on technical standards

VC3

IT Help Desk Technician - Level 1

Calgary, AB

Working remotely, the IT Help Desk Technician l is responsible for providing technical assistance and support to CompuVision clients related to computer systems, hardware, or software. They are also ...

Cybera

Linux Systems Administrator

Calgary, AB · Hybrid

Help us improve Alberta's digital future! Are you a Linux expert who wants your work to mean more ... System observability: A strong grasp of monitoring and alerting philosophy. You understand how to ...

CBI Health Group

Coverage Office Administrator

Calgary, AB · On-site

CA$17 - CA$19/hr

We use the medical billing systems: Practice Perfect and Med Access and need candidates to be able ... help us innovate and provide the best possible care to our clients. We welcome applications from ...

Sobeys

Admin & Systems Teammate-PT

Calgary, AB · On-site

CA$16.60 - CA$25/hr

Job Category:** Retail - Systems and Admin **Travel Requirements:** 0 - 10% **Job Type ... help our teammates to live better - physically, financially and emotionally. Our Total Rewards ...

Sobeys

Admin & Systems Teammate-PT

Calgary, AB · On-site

CA$16.60 - CA$25/hr

Job Category:** Retail - Systems and Admin **Travel Requirements:** 0 - 10% **Job Type ... help our teammates to live better - physically, financially and emotionally. Our Total Rewards ...

Sobeys

Admin & Systems Teammate-PT

Calgary, AB · On-site

CA$16.60 - CA$25/hr

Retail - Systems and Admin Travel Requirements: 0 - 10% Job Type: Part-Time Pay Rate: $16.60 - $25 ... help our teammates to live better - physically, financially and emotionally. Our Total Rewards ...

Sobeys, Inc.

Admin & Systems Teammate-PT

Calgary, AB · On-site

CA$16.60 - CA$25/hr

Retail - Systems and Admin Travel Requirements: 0 - 10% Job Type: Part-Time Pay Rate: $16.60 - $25 ... help our teammates to live better - physically, financially and emotionally. Our Total Rewards ...

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Help Desk System Administrator information

What is a help desk system administrator?

Help Desk System Administrators are IT professionals who provide technical support and manage computer systems within an organization. They assist users by troubleshooting hardware and software issues, resolving network problems, and maintaining system security. These administrators often serve as the first point of contact for technical concerns, ensuring that all IT-related requests are addressed efficiently. In addition to support, they may also handle system updates, backups, and user account management to keep operations running smoothly.

What are the key skills and qualifications needed to thrive as a help desk system administrator?

To thrive as a Help Desk System Administrator, you need a solid understanding of operating systems, network troubleshooting, and user support, often backed by a degree in IT or related field and relevant certifications like CompTIA A+ or Microsoft Certified Solutions Associate (MCSA). Familiarity with ticketing systems, remote desktop tools, and system monitoring software is typically expected. Strong communication, problem-solving ability, and patience are crucial soft skills for effectively assisting users and resolving technical issues. These skills ensure timely issue resolution, maintain system reliability, and contribute to positive user experiences within the organization.

What are some common challenges faced by help desk system administrators, and how can they be managed effectively?

Help Desk System Administrators often face challenges such as managing a high volume of support requests, troubleshooting diverse technical issues under time pressure, and balancing routine maintenance with urgent problem resolution. Effective time management, strong communication skills, and the ability to prioritize tasks are essential for success in this role. Building a solid knowledge base, collaborating closely with other IT team members, and staying updated on system updates can also help streamline workflows and reduce recurring issues.

What is the difference between Help Desk System Administrator vs Help Desk Technician?

AspectHelp Desk System AdministratorHelp Desk Technician
CertificationsCompTIA A+, Network+, Microsoft CertifiedCompTIA A+ or similar entry-level certifications
Work EnvironmentManage network systems, servers, and infrastructureAssist end-users with hardware/software issues
ResponsibilitiesMaintain and troubleshoot network/server systems, user accountsRespond to user tickets, resolve basic technical issues

The Help Desk System Administrator focuses on managing and maintaining network and server systems, requiring more advanced certifications and technical skills. In contrast, Help Desk Technicians primarily assist end-users with hardware and software problems, often with entry-level certifications. Both roles are essential in IT support but differ in scope and technical complexity.

What are popular job titles related to Help Desk System Administrator jobs in Calgary, AB?

For Help Desk System Administrator jobs in Calgary, AB, the most frequently searched job titles are:

What job categories do people searching Help Desk System Administrator jobs in Calgary, AB look for?

The top searched job categories for Help Desk System Administrator jobs in Calgary, AB are:

What cities near Calgary, AB are hiring for Help Desk System Administrator jobs?

Cities near Calgary, AB with the most Help Desk System Administrator job openings:

Help Desk System Administrator jobs near you
Infographic showing various Help Desk System Administrator job openings in Calgary, AB as of August 2026, with employment types broken down into 1% As Needed, 72% Full Time, 23% Part Time, and 4% Contract. Highlights an 85% Physical, 2% Hybrid, and 13% Remote job distribution.

WindServer System Administrator

Calgary, AB

WSP
Civil Engineering Construction • 10K+ employees

8.6

Company rating: 8.6 out of 10

Based on 69 frontline employees who took The Breakroom Quiz

18th of 72 rated business consultants

Great coworkers

People enjoy working here

Good employer

Learn more about WSPexternal

CA$77K - CA$102K/yr

Full-time

Re-posted 2 days ago

Job description

What if you could redefine what's possible? With us, you can.

With us, you can. You want Purpose. Growth. Opportunity. People who get it.
We are the home of ambitious, passionate, and innovative world shapers.
With an unmatched breadth and depth of engineering, advisory and sciencebased expertise, our global minds unite to power local solutions.
We are pathfinders and impact makers.
We are Visioneers.
We are WSP.

The Opportunity

Build the Future with Us

WindServer is WSP's global online data management service supporting meteorological data collected at renewable energy project sites around the world. As a WindServer System Administrator, you will play a key role in ensuring the reliability, performance, and continued evolution of this missioncritical platform. Your work will directly support analysts, project teams, and the delivery of data that enables smarter, more sustainable energy decisions worldwide.

Your Impact

You will:

  • Provide daytoday technical support to WindServer users and analysts, ensuring a reliable and responsive experience
  • Troubleshoot, debug, and resolve application, server, and configuration issues across the WindServer environment
  • Implement code updates and server configuration changes to maintain system performance and stability
  • Support the maintenance and operation of onpremise server infrastructure
  • Collaborate closely with senior administrators to learn, understand, and enhance WindServer architecture
  • Partner with the WindServer Product Manager to support product growth, improvements, and future enhancements
  • Contribute to continuous improvement initiatives that strengthen system reliability and scalability

The Skills That Set You Apart

You bring:

  • Proficiency in C#, TransactSQL, JavaScript, TextScript, jQuery, and Microsoft PowerShell
  • Handson experience with Microsoft Windows Server 2022 environments
  • Experience with firewall administration and computer networking concepts
  • Familiarity with Synology DiskStation Manager and AWS Storage Gateway
  • Experience using Microsoft Visual Studio and version control systems
  • The ability to learn new software tools quickly and adapt to evolving technologies
  • A pragmatic, solutionsoriented approach with the ability to work independently and meet deadlines

Why Choose WSP?

Why Choose WSP? We exist to shape communities to advance humanity. The brightest engineers, advisors and scientists from across the globe call WSP home.

  • Proudly Canadian - we are a Top 100 Employer in Canada for 2026.
  • A global community of brilliant minds - your next idea, mentor, or opportunity is always within reach.
  • Limitless opportunities start here. Whether it's across the country or around the globe, we help you tailor your role to match your ambition - because your growth drives ours.
  • Flexible work, real balance - we recognize the importance of balance in our lives and encourage you to prioritize the balance in yours.

#WeAreWSP

Compensation

AB, BC, NT, NU, SK & YT: $77,400 - $102,500
MB & ON: $70,600 - $97,200
NB, NL, NS, PE & QC: $69,900 - $92,900

Disclosure:
The final salary awarded for this role may vary from the above range based on several factors including, but not limited to, relevant education, qualifications, certifications, experience, skills, seniority, geographic location, performance, and business or organizational needs. The wage range provided in this job posting may be subject to change for business purposes.

Ready to Shape the Future?

Join a team that's powering smarter, more sustainable solutions across the globe. Apply today and discover how your expertise can help redefine what's possible with WSP.

At WSP, we exist to shape communities to advance humanity.
It's why we bring people together who are wired to solve complex challenges - engineers, scientists, advisors, and technical experts who are driven by a common passion - to redefine what's possible and shape what comes next. We are Visioneers.
As one of the world's leading professional services firms, we partner with clients across transportation, infrastructure, environment, buildings, energy, water, mining and metals. We pair deep local knowledge with global insights to pioneer solutions designed to leave a lasting, positive impact.
At WSP, you'll join a community of brilliant minds that push boundaries every day - applying deep expertise and fuelling innovation to help create a more connected and resilient future. Here, your ideas are valued, your growth is supported, and you are encouraged to bring your authentic self to work. We empower our people to collaborate across disciplines, challenge the status quo, and shape a career with purpose.
Join us.
Please Note:
Health and Safety is a core paramount value of WSP. Given the importance of keeping one another safe it is expected that you comply with our Health, Safety & Environment (HSE) policy at all times as well as client HSE policies when working at client locations. Full details here.
Some safety-sensitive positions involve fieldwork and may include work in a variety of environmental conditions, such as remote or isolated areas, working alone, and in inclement weather (within safe and reasonable limits).
WSP welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process.
WSP is committed to the principles of employment equity. Only the candidates selected will be contacted.
WSP does not accept unsolicited resumes from agencies. Full details here.

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