Help Desk Support Engineer
Doral, FL · On-site
Job Title Help Desk Support Engineer Location Doral, FL 33122 US (Primary) Category Intelligence ... Personnel must be proficient in troubleshooting software issues, managing user access, and ...
Help Desk Support Engineer
Doral, FL · On-site
Job Title Help Desk Support Engineer Location Doral, FL 33122 US (Primary) Category Intelligence ... Personnel must be proficient in troubleshooting software issues, managing user access, and ...
Help Desk Support Technician
Orlando, FL · On-site
$18 - $24.25/hr
Help Desk Support Technician - HVAC Products | Carrier Enterprise | Introduction: Carrier ... Troubleshooting hardware and software Key Responsibilities: * Answer Level 1 helpdesk calls and ...
Help Desk Support Technician
Orlando, FL · On-site
$18 - $24.25/hr
Help Desk Support Technician - HVAC Products | Carrier Enterprise | Introduction: Carrier ... Troubleshooting hardware and software Key Responsibilities: * Answer Level 1 helpdesk calls and ...
Help Desk Support II
Orlando, FL · On-site
$19.25 - $26.25/hr
The Helpdesk Support Level II role is to manage our ticketing system and provide technical support ... software • Setting up new workstations • Create new user accounts, shared mailboxes ...
Help Desk Support II
Orlando, FL · On-site
$19.25 - $26.25/hr
The Helpdesk Support Level II role is to manage our ticketing system and provide technical support ... software • Setting up new workstations • Create new user accounts, shared mailboxes ...
We are seeking a Level 1 Helpdesk Support Engineer to provide first-line support for all IT-related ... Diagnose and resolve issues related to operating systems, software applications, printers, and ...
Quick apply
We are seeking a Level 1 Helpdesk Support Engineer to provide first-line support for all IT-related ... Diagnose and resolve issues related to operating systems, software applications, printers, and ...
Student Help Desk Support Associate
Fort Myers, FL · On-site
$16.25 - $22/hr
... and support for the University. The University Help Desk is a part of Information Technology ... Answer questions about hardware/software configurations. * Remote troubleshooting. * Help with ...
Student Help Desk Support Associate
Fort Myers, FL · On-site
$16.25 - $22/hr
... and support for the University. The University Help Desk is a part of Information Technology ... Answer questions about hardware/software configurations. * Remote troubleshooting. * Help with ...
OPS Non-Student Help Desk Support Associate
Fort Myers, FL · On-site
$16.25 - $22/hr
Job Summary The OPS Non-Student Help Desk Support Associate will perform basic office duties ... Answer questions about hardware/software configurations. * Assist with remote troubleshooting.
OPS Non-Student Help Desk Support Associate
Fort Myers, FL · On-site
$16.25 - $22/hr
Job Summary The OPS Non-Student Help Desk Support Associate will perform basic office duties ... Answer questions about hardware/software configurations. * Assist with remote troubleshooting.
Sr. Help Desk Support Technician
Ocala, FL · On-site
$65K - $70K/yr
The Sr. Help Desk Support Technician maintains and support computer systems and networks aiming for ... They must have knowledge of Warehouse process, computer software, hardware, RF equipment and a ...
Sr. Help Desk Support Technician
Ocala, FL · On-site
$65K - $70K/yr
The Sr. Help Desk Support Technician maintains and support computer systems and networks aiming for ... They must have knowledge of Warehouse process, computer software, hardware, RF equipment and a ...
Sr. Help Desk Support Technician
Ocala, FL · On-site
$65K - $70K/yr
The Sr. Help Desk Support Technician maintains and support computer systems and networks aiming for ... They must have knowledge of Warehouse process, computer software, hardware, RF equipment and a ...
Sr. Help Desk Support Technician
Ocala, FL · On-site
$65K - $70K/yr
The Sr. Help Desk Support Technician maintains and support computer systems and networks aiming for ... They must have knowledge of Warehouse process, computer software, hardware, RF equipment and a ...
Help Desk- Tier I
Orlando, FL · On-site +1
$19.25 - $26.25/hr
Must have Tier 1 help desk experience. * ServiceNow experience. Responsibilities * Provide Tier 1 ... Providing software support assistance, to include but not limited to: * Password resets. * Account ...
Help Desk- Tier I
Orlando, FL · On-site +1
$19.25 - $26.25/hr
Must have Tier 1 help desk experience. * ServiceNow experience. Responsibilities * Provide Tier 1 ... Providing software support assistance, to include but not limited to: * Password resets. * Account ...
Journeyman Computer User Support Specialist (Help Desk Support)
Panama City, FL · On-site
$52K - $60K/yr
They serve as a primary point of contact for troubleshooting and resolving hardware, software, and ... Working under the general supervision of a senior specialist or Help Desk lead, they independently ...
Journeyman Computer User Support Specialist (Help Desk Support)
Panama City, FL · On-site
$52K - $60K/yr
They serve as a primary point of contact for troubleshooting and resolving hardware, software, and ... Working under the general supervision of a senior specialist or Help Desk lead, they independently ...
Support Desk Analyst
Tampa, FL · On-site
$25/hr
... software, application access, and basic network connectivity issues. The Help Desk Representative plays a critical role in maintaining productivity, minimizing downtime, and delivering a positive end ...
Support Desk Analyst
Tampa, FL · On-site
$25/hr
... software, application access, and basic network connectivity issues. The Help Desk Representative plays a critical role in maintaining productivity, minimizing downtime, and delivering a positive end ...
Help Desk Technician
Orlando, FL · On-site
$22/hr
Providing Help Desk support to resolve hardware and software issues for end-users * Developing and documenting Help Desk and desktop procedures * Assisting in the maintenance of cloud-based email ...
Quick apply
Help Desk Technician
Orlando, FL · On-site
$22/hr
Providing Help Desk support to resolve hardware and software issues for end-users * Developing and documenting Help Desk and desktop procedures * Assisting in the maintenance of cloud-based email ...
Desktop/Help Desk Support--Tier 3--MSP Model
$19 - $25.50/hr
Dashboard: This is a senior help desk support role for a local MSP that is part of a larger ... Installing and configuring hardware and software components throughout various network ...
Quick apply
Desktop/Help Desk Support--Tier 3--MSP Model
$19 - $25.50/hr
Dashboard: This is a senior help desk support role for a local MSP that is part of a larger ... Installing and configuring hardware and software components throughout various network ...
Help Desk Associate
Miami Beach, FL · On-site
$18.25 - $24.75/hr
Service Desk Analyst - Help Desk This is an entry level on-site/in-house role. As Mount Sinai grows ... Provides hardware and software support as needed * Delivers on commitments to user community within ...
Help Desk Associate
Miami Beach, FL · On-site
$18.25 - $24.75/hr
Service Desk Analyst - Help Desk This is an entry level on-site/in-house role. As Mount Sinai grows ... Provides hardware and software support as needed * Delivers on commitments to user community within ...
Help Desk Associate
Miami Beach, FL · On-site
$18.25 - $24.75/hr
Service Desk Analyst - Help Desk This is an entry level on-site/in-house role. As Mount Sinai grows ... Provides hardware and software support as needed * Delivers on commitments to user community within ...
Help Desk Associate
Miami Beach, FL · On-site
$18.25 - $24.75/hr
Service Desk Analyst - Help Desk This is an entry level on-site/in-house role. As Mount Sinai grows ... Provides hardware and software support as needed * Delivers on commitments to user community within ...
Provide hardware, software, and end-user support for unresolved queries in line with documented ... Help manage internal client relationships by carrying out simple procedural tasks. * Produce ...
Provide hardware, software, and end-user support for unresolved queries in line with documented ... Help manage internal client relationships by carrying out simple procedural tasks. * Produce ...
Help Desk Support Tier II (Pipeline)
Tampa, FL · On-site
$19 - $25.50/hr
... software, and networks. • Provide Tier 2 support for desktops, servers, and enterprise ... support Help Desk I staff by providing technical guidance. • Ensure compliance with DoD ...
Help Desk Support Tier II (Pipeline)
Tampa, FL · On-site
$19 - $25.50/hr
... software, and networks. • Provide Tier 2 support for desktops, servers, and enterprise ... support Help Desk I staff by providing technical guidance. • Ensure compliance with DoD ...
Help Desk Specialist
Hurlburt Field, FL · On-site
$52K - $108K/yr
Experience providing Help Desk support in a high-demand and fast-paced environment * Experience tracking, analyzing, and resolving technical incidents systematically using industry-standard software
Help Desk Specialist
Hurlburt Field, FL · On-site
$52K - $108K/yr
Experience providing Help Desk support in a high-demand and fast-paced environment * Experience tracking, analyzing, and resolving technical incidents systematically using industry-standard software
IT Help Desk Coordinator (Bilingual)
Tallahassee, FL · On-site
$15/hr
... community supporting all applications, software and processes utilized by our clients. This ... All Help Desk Coordinators will address incidents and respond to users in accordance with agreed ...
IT Help Desk Coordinator (Bilingual)
Tallahassee, FL · On-site
$15/hr
... community supporting all applications, software and processes utilized by our clients. This ... All Help Desk Coordinators will address incidents and respond to users in accordance with agreed ...
IT Help Desk Coordinator (Bilingual)
Tallahassee, FL · On-site +1
... community supporting all applications, software and processes utilized by our clients. This ... All Help Desk Coordinators will address incidents and respond to users in accordance with agreed ...
IT Help Desk Coordinator (Bilingual)
Tallahassee, FL · On-site +1
... community supporting all applications, software and processes utilized by our clients. This ... All Help Desk Coordinators will address incidents and respond to users in accordance with agreed ...
Help Desk Support Software information
What cities in Florida are hiring for Help Desk Support Software jobs?
Cities in Florida with the most Help Desk Support Software job openings:
Help Desk Support Engineer
Doral, FL • On-site
Prescient Edge •
Guided Missile and Space Vehicle Manufacturing • 51 - 200 employees51 - 200 employees
Full-time
Medical, Dental, Vision, Retirement
Re-posted 9 days ago
Job description
Job Title
Help Desk Support Engineer
Location
Doral, FL 33122 US (Primary)
Category
Intelligence
Job Type
Full-Time
Career Level
Staff
Education
Associate Degree
Travel
Security Clearance Required
None
Job Description
Prescient Edge is seeking a Help Desk Support Engineer to support a federal government client.
Please note that the availability of this position is contingent upon.
Benefits:
At Prescient Edge, we believe that acting with integrity and serving our employees is the key to everyone's success. To that end, we provide employees with a best-in-class benefits package that includes:
Description:
Job Requirements
Experience:
Education:
Security clearance:
Location:
Prescient Edge is a Veteran-Owned Small Business (VOSB) founded as a counterintelligence (CI) and Human Intelligence (HUMINT) company in 2008. We are a global operations and solutions integrator delivering full-spectrum intelligence analysis support, training, security, and RD&E support solutions to the Department of Defense and throughout the intelligence community. Prescient Edge is an Equal Opportunity Employer (EEO). All applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other characteristic that is protected by law. We strive to foster equity and inclusion throughout our organization because we believe that diversity of thought is critical for creating a safe and engaging work environment while also enabling the organization's success.
Help Desk Support Engineer
Location
Doral, FL 33122 US (Primary)
Category
Intelligence
Job Type
Full-Time
Career Level
Staff
Education
Associate Degree
Travel
Security Clearance Required
None
Job Description
Prescient Edge is seeking a Help Desk Support Engineer to support a federal government client.
Please note that the availability of this position is contingent upon.
Benefits:
At Prescient Edge, we believe that acting with integrity and serving our employees is the key to everyone's success. To that end, we provide employees with a best-in-class benefits package that includes:
- A competitive salary with performance bonus opportunities.
- Comprehensive healthcare benefits, including medical, vision, dental, and orthodontia coverage.
- A substantial retirement plan with no vesting schedule. Career development opportunities, including on-the-job training, tuition reimbursement, and networking.
- A positive work environment where employees are respected, supported, and engaged.
Description:
- Provide technical support and training for end-users of JIRA and GitLab, ensuring efficient system adoption and issue resolution.
- Establish a structured workflow for tracking Service Level Agreement (SLA) adherence, integrating automated notifications and escalation procedures within JIRA.
- Submit the Quarterly Ticketing & Version Control Optimization Review, assessing ticket resolution performance, workflow inefficiencies, and recommended process improvements.
Job Requirements
Experience:
- Possess the knowledge and capability to provide technical support for JIRA, GitLab, and other IT management tools, ensuring users receive prompt issue resolution and training. Personnel must be proficient in troubleshooting software issues, managing user access, and supporting cloud-based IT applications.
- Strong customer service and documentation skills are required.
- Personnel must have demonstrated experience in resolving user access issues, troubleshooting software functionality, and providing technical training.
- Experience with IT help desk ticketing systems, remote desktop support, and incident response is required.
Education:
- An Associate's degree in Information Technology, Computer Science, or a related field, or three (3) years of equivalent experience in IT support.
- Desirable but not required certifications include CompTIA A+, ITIL Foundation Certification, or Microsoft Certified: Modern Desktop Administrator Associate.
Security clearance:
- Must be a US citizen and able to obtain a clearance
Location:
- Doral, Florida. (USSOUTHCOM Headquarters)
Prescient Edge is a Veteran-Owned Small Business (VOSB) founded as a counterintelligence (CI) and Human Intelligence (HUMINT) company in 2008. We are a global operations and solutions integrator delivering full-spectrum intelligence analysis support, training, security, and RD&E support solutions to the Department of Defense and throughout the intelligence community. Prescient Edge is an Equal Opportunity Employer (EEO). All applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other characteristic that is protected by law. We strive to foster equity and inclusion throughout our organization because we believe that diversity of thought is critical for creating a safe and engaging work environment while also enabling the organization's success.
About Prescient Edge
Sourced by ZipRecruiter
Prescient Edge is a prominent name in the global security industry, based out of McLean, VA, US. Established with the primary mission of harnessing science and technology for safety and security purposes, the company specializes in providing a wide range of products and services. This includes research and development, consulting, global operations support, intelligence evaluation, and advanced data solutions. These offerings make Prescient Edge an integral factor in national defense and commercial innovations.
Industry
Guided missile and space vehicle manufacturing
Company size
51 - 200 Employees
Headquarters location
McLean, VA, US
Year founded
2008