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Help Desk Portuguese Jobs (NOW HIRING)

Fin

Business Development Representative

Chicago, IL · On-site

Fin can also be combined with our natively integrated Intercom help desk for one single system that ... Portuguese proficiency is a plus * 1+ year of customer-facing work experience (Sales and/or SaaS ...

Fin

Relationship Manager, Mid Market (LATAM)

$192K - $270K/yr

Fin can also be combined with our natively integrated Intercom help desk for one single system that ... Must be proficient in Portuguese, fluency in Spanish also preferred * Interest in AI and its role ...

Fin

Account Executive, MidMarket (LATAM)

San Francisco, CA · On-site +1

$226K - $270K/yr

Fin can also be combined with our natively integrated Intercom help desk for one single system that ... Must be fluent in Portuguese; proficiency in Spanish is also a plus. * Strong sales instincts and ...

Momar Inc

Warehouse Associate I

Valencia, CA · On-site

$19 - $23/hr

... help us receive, stock, pick, pack, and ship product that keeps our customers running ... No two days look exactly the same, and you'll never be stuck behind a desk. No warehouse experience?

Momar

Warehouse Associate I

Santa Clarita, CA · On-site

$16.25 - $19.25/hr

Help with inventory counts to keep our stock numbers sharp * Get behind the wheel of a forklift and ... Bilingual in Spanish or Portuguese What It Takes Physically * Comfortably lift/move up to 50 lbs ...

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Help Desk Portuguese information

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$14

$24

$35

How much do help desk portuguese jobs pay per hour?

As of Aug 16, 2026, the average hourly pay for help desk portuguese in the United States is $24.09, according to ZipRecruiter salary data. Most workers in this role earn between $19.71 and $26.92 per hour, depending on experience, location, and employer.

What is a help desk Portuguese?

Help Desk Portuguese roles are positions within technical support teams that focus on assisting Portuguese-speaking customers with IT-related issues. These professionals troubleshoot hardware, software, and network problems, often via phone, email, or chat. They are responsible for diagnosing issues, providing solutions, and escalating complex problems to higher-level technicians. Fluency in Portuguese and strong communication skills are essential, as the role requires clear and effective support for users from Portuguese-speaking regions.

What are the key skills and qualifications needed to thrive as a help desk Portuguese?

To thrive as a Help Desk Portuguese professional, you need strong troubleshooting abilities, customer service skills, fluency in Portuguese, and usually a relevant IT certification or degree. Familiarity with help desk ticketing systems, remote desktop tools, and common operating systems (like Windows or macOS) is typically required. Excellent communication, patience, and problem-solving skills help you efficiently assist users and handle challenging situations. These competencies ensure effective technical support, high customer satisfaction, and smooth IT operations for Portuguese-speaking clients.

What are some common challenges faced by help desk Portuguese professionals, and how can they be addressed?

Help Desk professionals assisting Portuguese-speaking users often encounter challenges such as language nuances, regional dialects, and varying levels of technical proficiency among users. To address these, it's helpful to develop strong communication skills in both Portuguese and English and to be patient when explaining technical solutions. Utilizing clear documentation and collaborating closely with team members can ensure consistent support. Regular training and knowledge sharing sessions can also help the team stay updated on common issues and effective troubleshooting methods.

What is the difference between Help Desk Portuguese vs Customer Support Representative?

AspectHelp Desk PortugueseCustomer Support Representative
Required CredentialsBasic IT knowledge, language proficiency in PortugueseCommunication skills, customer service experience, language skills
Work EnvironmentTechnical support centers, IT departmentsCall centers, retail, online support
Employer & Industry UsageIT companies, tech support firmsRetail, e-commerce, service industries
Search & Comparison IntentTechnical support, IT help desk rolesCustomer service, client interaction roles

Help Desk Portuguese primarily focuses on providing technical support in Portuguese, often within IT environments. Customer Support Representatives handle broader customer service tasks across various industries. While both roles require strong communication skills and language proficiency, Help Desk Portuguese emphasizes technical knowledge, whereas Customer Support roles may focus more on customer interaction and problem-solving skills.

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Help Desk Portuguese jobs near you
Infographic showing various Help Desk Portuguese job openings in the United States as of August 2026, with employment types broken down into 5% Internship, 75% Full Time, and 20% Part Time. Highlights an 90% In-person, and 10% Hybrid job distribution, with an average salary of $50,106 per year, or $24.1 per hour.

Front Office & Intake Support Specialist

Martha's Vineyard Community Services

Vineyard Haven, MA • On-site

$24 - $26/hr

Full-time

Re-posted 11 days ago

Job description

Martha's Vineyard Community Services, Inc.
Job Description
Position: Front Office amp; Intake Support Specialist
Program: Island Counseling Center
Classification: Non-Exempt - 24 hours per week
Compensation: $24.00 - $26.00
Reports to: Practice Manager
Job Summary:
The Front Office amp; Intake Support Specialist serves as the first point of contact for individuals seeking mental health and behavioral
health services. This role combines front desk responsibilities with intake coordination and outreach support. Key tasks include greeting clients, managing phone and appointment schedules, assisting with intake processes, and ensuring timely connections to services. The ideal candidate is compassionate, organized, and communicates effectively. This position includes afternoon, evening (4–8 PM), and occasional Saturday hours.

Key Responsibilities
  • Front Desk amp; Administrative Support
  • Welcome clients and visitors in a warm, professional manner
  • Answer and direct phone calls; respond to general inquiries
  • Schedule, confirm, and adjust appointments as needed
  • Collect and verify client forms and documentation
  • Keep the front desk and waiting area clean and organized
  • Intake Assistance
  • Follow up on new referrals and assist with outreach efforts
  • Ensure all required intake forms are collected and uploaded to client charts
  • Reach out to individuals awaiting engagement in services
  • New Paths Program Support
  • Assist program staff with coordination and communication for the New Paths program
  • Prepare and support clients in completing required documentation
  • Follow up with clients enrolled in the program to support ongoing engagement
  • Help with scheduling, documentation, and administrative tasks related to New Paths
  • Support amp; Referral
  • Explain available services and treatment options to clients
  • Maintain accurate records of client interactions and referrals
Qualifications:
  • Previous experience in outreach, case management, or related roles within the behavioral health field.
  • Knowledge of mental health disorders, treatment modalities, and community resources.
  • Strong interpersonal skills with the ability to establish rapport and build trust with diverse populations.
  • Excellent communication skills, both written and verbal.
  • Ability to work independently and as part of a team in a fast-paced environment.
  • Proficient in using computer systems and software for documentation and reporting.
  • Bilingual (Brazilian Portuguese/English) and/or certification as a Recovery Coach an asset

Apply