The Help Desk Specialist will assist with end-user desktop support for a large enterprise network ... servicenow, password, service desk, troubleshoot, field service, windows, Microsoft, hardware ...
The Help Desk Specialist will assist with end-user desktop support for a large enterprise network ... servicenow, password, service desk, troubleshoot, field service, windows, Microsoft, hardware ...
IT Help Desk Tech
Lafayette, LA · On-site
... password and access support, backup file restorations, email issues, internet access, and wireless ... an inbound help desk environment to include knowledge of responsibilities, processes, and ...
IT Help Desk Tech
Lafayette, LA · On-site
... password and access support, backup file restorations, email issues, internet access, and wireless ... an inbound help desk environment to include knowledge of responsibilities, processes, and ...
... password and access support, backup file restorations, email issues, internet access, and wireless ... an inbound help desk environment to include knowledge of responsibilities, processes, and ...
... password and access support, backup file restorations, email issues, internet access, and wireless ... an inbound help desk environment to include knowledge of responsibilities, processes, and ...
IT Intern - Desktop Support
Hammond, LA · On-site
$12.25 - $16.50/hr
... password reset, ticket entry, login issues, and maintaining IT assets. This role is designed to ... Experience using a help desk ticketing system for tracking support tickets. * Experience with patch ...
IT Intern - Desktop Support
Hammond, LA · On-site
$12.25 - $16.50/hr
... password reset, ticket entry, login issues, and maintaining IT assets. This role is designed to ... Experience using a help desk ticketing system for tracking support tickets. * Experience with patch ...
IT Intern - Desktop Support
Hammond, LA · On-site
$12.25 - $16.50/hr
... password reset, ticket entry, login issues, and maintaining IT assets. This role is designed to ... Experience using a help desk ticketing system for tracking support tickets. * Experience with patch ...
IT Intern - Desktop Support
Hammond, LA · On-site
$12.25 - $16.50/hr
... password reset, ticket entry, login issues, and maintaining IT assets. This role is designed to ... Experience using a help desk ticketing system for tracking support tickets. * Experience with patch ...
Hands-on experience with Azure AD/Entra ID user management (password resets, account provisioning ... Ability to sit at a desk for prolonged periods working on a computer (4 to 8 hours) * Ability to ...
Hands-on experience with Azure AD/Entra ID user management (password resets, account provisioning ... Ability to sit at a desk for prolonged periods working on a computer (4 to 8 hours) * Ability to ...
Hands-on experience with Azure AD/Entra ID user management (password resets, account provisioning ... Ability to sit at a desk for prolonged periods working on a computer (4 to 8 hours) * Ability to ...
Hands-on experience with Azure AD/Entra ID user management (password resets, account provisioning ... Ability to sit at a desk for prolonged periods working on a computer (4 to 8 hours) * Ability to ...
Password resets within Active Directory, Internet Browser troubleshooting, Layer 1 Network ... We help clients activate ideas and solutions to take advantage of a new world of opportunity. We ...
Quick apply
Password resets within Active Directory, Internet Browser troubleshooting, Layer 1 Network ... We help clients activate ideas and solutions to take advantage of a new world of opportunity. We ...
Password resets within Active Directory, Internet Browser troubleshooting, Layer 1 Network ... We help clients activate ideas and solutions to take advantage of a new world of opportunity. We ...
Password resets within Active Directory, Internet Browser troubleshooting, Layer 1 Network ... We help clients activate ideas and solutions to take advantage of a new world of opportunity. We ...
IT Support Services I - Help Desk
Lafayette, LA · On-site
$18 - $20/hr
... help users resolve their IT challenges efficiently. Key Responsibilities: * Provide frontline ... Manage user accounts, including setting up new accounts, handling password resets, and managing ...
IT Support Services I - Help Desk
Lafayette, LA · On-site
$18 - $20/hr
... help users resolve their IT challenges efficiently. Key Responsibilities: * Provide frontline ... Manage user accounts, including setting up new accounts, handling password resets, and managing ...
... help users resolve their IT challenges efficiently. Key Responsibilities: * Provide frontline ... Manage user accounts, including setting up new accounts, handling password resets, and managing ...
... help users resolve their IT challenges efficiently. Key Responsibilities: * Provide frontline ... Manage user accounts, including setting up new accounts, handling password resets, and managing ...
IT Support Services I - Help Desk
Lafayette, LA · On-site
$18 - $20/hr
... help users resolve their IT challenges efficiently. Key Responsibilities: * Provide frontline ... Manage user accounts, including setting up new accounts, handling password resets, and managing ...
Quick apply
IT Support Services I - Help Desk
Lafayette, LA · On-site
$18 - $20/hr
... help users resolve their IT challenges efficiently. Key Responsibilities: * Provide frontline ... Manage user accounts, including setting up new accounts, handling password resets, and managing ...
... help users resolve their IT challenges efficiently. Key Responsibilities: * Provide frontline ... Manage user accounts, including setting up new accounts, handling password resets, and managing ...
Quick apply
... help users resolve their IT challenges efficiently. Key Responsibilities: * Provide frontline ... Manage user accounts, including setting up new accounts, handling password resets, and managing ...
... help users resolve their IT challenges efficiently. Key Responsibilities: * Provide frontline ... Manage user accounts, including setting up new accounts, handling password resets, and managing ...
Quick apply
... help users resolve their IT challenges efficiently. Key Responsibilities: * Provide frontline ... Manage user accounts, including setting up new accounts, handling password resets, and managing ...
... help users resolve their IT challenges efficiently. Key Responsibilities: * Provide frontline ... Manage user accounts, including setting up new accounts, handling password resets, and managing ...
... help users resolve their IT challenges efficiently. Key Responsibilities: * Provide frontline ... Manage user accounts, including setting up new accounts, handling password resets, and managing ...
Respond to inbound help desk calls, tickets, and emails from clinical and administrative staff * Provide first-level technical support for common IT issues, including: * Password resets and account ...
Quick apply
Respond to inbound help desk calls, tickets, and emails from clinical and administrative staff * Provide first-level technical support for common IT issues, including: * Password resets and account ...
IT Service Desk Specialist
Sulphur, LA · On-site
User Account and Access Support Assist with basic user account support, including password resets ... , help desk, desktop support, service desk, or a similar technical support role. Basic ...
New
IT Service Desk Specialist
Sulphur, LA · On-site
User Account and Access Support Assist with basic user account support, including password resets ... , help desk, desktop support, service desk, or a similar technical support role. Basic ...
New
Must have: * 1-3 years of experience in a help desk environment, because even Jedi Masters once ... Experience with user account management (password resets, account lockouts) in Active Directory or ...
Must have: * 1-3 years of experience in a help desk environment, because even Jedi Masters once ... Experience with user account management (password resets, account lockouts) in Active Directory or ...
Must have: * 1-3 years of experience in a help desk environment, because even Jedi Masters once ... Experience with user account management (password resets, account lockouts) in Active Directory or ...
Must have: * 1-3 years of experience in a help desk environment, because even Jedi Masters once ... Experience with user account management (password resets, account lockouts) in Active Directory or ...
Must have: * 1-3 years of experience in a help desk environment, because even Jedi Masters once ... Experience with user account management (password resets, account lockouts) in Active Directory or ...
Must have: * 1-3 years of experience in a help desk environment, because even Jedi Masters once ... Experience with user account management (password resets, account lockouts) in Active Directory or ...
Help Desk Password Reset information
See Louisiana salary details
$12.33 - $14
3% of jobs
$14 - $15.66
8% of jobs
$16.91 is the 25th percentile. Wages below this are outliers.
$15.66 - $17.32
18% of jobs
$17.32 - $18.99
18% of jobs
The median wage is $19.31 / hr.
$18.99 - $20.65
14% of jobs
$22.22 is the 75th percentile. Wages above this are outliers.
$20.65 - $22.31
15% of jobs
$22.31 - $23.98
9% of jobs
$23.98 - $25.64
6% of jobs
$25.64 - $27.30
3% of jobs
$27.30 - $28.96
3% of jobs
$28.96 - $30.63
2% of jobs
$12
$20
$30
How much do help desk password reset jobs pay per hour?
As of May 28, 2026, the average hourly pay for help desk password reset in Louisiana is $20.60, according to ZipRecruiter salary data. Most workers in this role earn between $16.88 and $23.03 per hour, depending on experience, location, and employer.
What are the key skills and qualifications needed to thrive as a Help Desk Password Reset specialist, and why are they important?
To thrive as a Help Desk Password Reset specialist, you need a basic understanding of IT systems, troubleshooting skills, and familiarity with authentication and security protocols, often supported by a high school diploma or relevant IT certifications such as CompTIA A+. Proficiency with ticketing systems, remote desktop tools, and identity management platforms like Active Directory is typically required. Strong communication, patience, and attention to detail are crucial soft skills for effectively assisting users and resolving issues efficiently. These skills and qualities ensure users regain access securely and promptly, maintaining organizational productivity and data security.
What are some common challenges faced in a Help Desk Password Reset role, and how can they be managed effectively?
A common challenge in a Help Desk Password Reset role is balancing security protocols with providing prompt assistance to users. Technicians must verify user identities carefully to prevent unauthorized access, which can sometimes slow down the process or lead to frustrated users. Additionally, handling high volumes of requests during peak times requires strong organizational skills and the ability to prioritize tasks efficiently. Building clear communication with users and following standardized procedures can help overcome these challenges and ensure both security and customer satisfaction.
What does a Help Desk Password Reset specialist do?
A Help Desk Password Reset specialist assists users who are unable to access their accounts due to forgotten or expired passwords. They verify the identity of users, reset passwords, and provide guidance on creating secure passwords. Their role is essential for maintaining security while ensuring users regain access quickly and efficiently. Often, they also educate users about password policies and best practices to prevent future issues.
How can I make 2000 a week working from home?
A Help Desk Password Reset role typically pays hourly wages and may offer overtime or bonuses, but earning $2000 weekly from such a position alone is uncommon without additional skills or side income. To increase earnings, professionals often develop technical skills, obtain certifications, or take on multiple shifts, remote freelance work, or related IT support roles. High weekly earnings generally require advanced expertise, specialized certifications, or management responsibilities in IT support environments.
What is the difference between Help Desk Password Reset vs Service Desk Technician?
| Aspect | Help Desk Password Reset | Service Desk Technician |
|---|---|---|
| Credentials | Basic IT certifications (e.g., CompTIA A+) | Similar certifications, often with additional troubleshooting skills |
| Work Environment | Help desk support, primarily remote or on-site | Service desk environment, handling broader IT issues |
| Employer & Industry | IT support teams across various industries | IT service providers, corporate IT departments |
| Search & Comparison Intent | Focus on password reset tasks | Broader IT support responsibilities |
Help Desk Password Reset specialists primarily focus on resetting and managing user passwords, while Service Desk Technicians handle a wider range of IT support issues. Both roles require similar certifications and work in comparable environments, but Service Desk Technicians have broader troubleshooting duties.
What are popular job titles related to Help Desk Password Reset jobs in Louisiana? For Help Desk Password Reset jobs in Louisiana, the most frequently searched job titles are:
What job categories do people searching Help Desk Password Reset jobs in Louisiana look for? The top searched job categories for Help Desk Password Reset jobs in Louisiana are:
What cities in Louisiana are hiring for Help Desk Password Reset jobs? Cities in Louisiana with the most Help Desk Password Reset job openings:
$55K/yr
Other
Medical, Dental, Vision, Retirement, PTO
Posted 27 days ago
Job description
Zachary Piper Solutions is seeking an Help Desk Specialist to join a DoD program that is fully-funded through 2028, supporting the USMC located in New Orleans, LA. The Help Desk Specialist will assist with end-user desktop support for a large enterprise network. This is a great opportunity to gain experience and grow within the Intelligence Community.This will start out as a night shift role, but after a few months the shifts will be open based on the candidates preference.
MUST HAVE COMPTIA SECURITY+ CERTIFICATION AND ACTIVE SECRET CLEARANCE Responsibilities for the Help Desk Specialist include: • Assist with IT support for devices/technologies including laptops, desktops, printers, mobile phones, and other network devices • Help resolve connectivity, OS, Microsoft/Office, and Video Teleconference issues • Work directly with employees and officials to troubleshoot and resolve technical issues • Execute operations in support of the Enterprise Service Desk • Meet service goals by opening and closing tickets, executing scripts, and answering calls Required Qualifications for the Help Desk Specialist include: • Must have an Active Secret Clearance • 1+ Years of IT experience • Active IAT II Certification: CompTIA Security+, CCNA Security, CySA+, or equivalent/higher • Experience with troubleshooting, ticketing systems, and support for IT devices Compensation for the Help Desk Specialist include: • Full Standard Benefits: PTO, Paid Holidays, Medical, Dental, Vision, 401K, Sick leave as required by law $50-55,000/year Keywords: entry level, veteran, entry-level , federal, government, clearance, secret, top secret, top-secret, it, information technology, iat, iat II, iat 2, iat two, iat level 2, iat level two, iat level ii, security plus, security +, securityplus, CND, SSCP, CCNA security, GSEC, security+, admin, administration, administrator, system, systems, sys, relocation, relo, help desk, helpdesk, help-desk, desktop, desktops, issues, servicenow, password, service desk, troubleshoot, field service, windows, Microsoft, hardware, network, routing, service-desk, computers, laptop, mobile, printer, printers, devices, device, itsm, bmc remedy, server, servers, problem, requests, service management, tier I, tier ii, tier 2, tier ii, tier 3, tier iii, operating system, enterprise, lan, wan, vpn, wan/lan, lan/wan, technician, help desk technician, troubleshooting, IT support, Geek squad, ticketing systems, Remedy, tickets, ticketing, ticket system, enterprise software, enterprise software desk, technical issues, technical, ESD, customer service, remote desk takeover, end-user, desktop support, USMC, entry, entry level, permanent, direct placement, direct hire, full time, fulltime, full-time, computer science, security+, comptia, sec+, security plus, security +, sec +, security+ce, cissp, casp+, casp +, cysa, cysa+, ccna, ccnp, ccna security, ccnasecurity, gicsp, gsec, cnd, sscp, ccnpsecurity, ccnp security, casp+ce, cisa, gced, gcih, ccsp, us coast guard base, us coast guard, u.s. coast guard base, louisiana, new orleans, LA, , transitioning vet, transitioning, transitioning veteran #LI-Onsite #LI-MZ1
About Zachary Piper Solutions
Sourced by ZipRecruiter
Industry
It services
Company size
51 - 200 Employees
Headquarters location
McLean, VA, US
Year founded
2011