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Help Desk Data Entry Jobs in Virginia (NOW HIRING)

Help Desk Analyst Location: Quantico, VA Clearance Level: Secret, Must Have Clearance to Start ... Generate, publish, and maintain historical data for weekly and monthly Service Desk performance ...

Help Desk Analyst Location: Quantico, VA Clearance Level: Secret, Must Have Clearance to Start ... Generate, publish, and maintain historical data for weekly and monthly Service Desk performance ...

Help Desk Analyst

Quantico, VA ยท On-site

$70K - $77K/yr

Help Desk Analyst Location: Quantico, VA Clearance Level: Secret, Must Have Clearance to Start ... Generate, publish, and maintain historical data for weekly and monthly Service Desk performance ...

Help Desk Analyst

Quantico, VA ยท On-site

$65K - $70K/yr

Help Desk Analyst Location: Quantico, VA Clearance Level: Secret, Must Have Clearance to Start ... Generate, publish, and maintain historical data for weekly and monthly Service Desk performance ...

Help Desk Analyst

Quantico, VA ยท On-site

$70K - $77K/yr

Help Desk Analyst Location: Quantico, VA Clearance Level: Secret, Must Have Clearance to Start ... Generate, publish, and maintain historical data for weekly and monthly Service Desk performance ...

Help Desk Analyst Location: Quantico, VA Clearance Level: Secret, Must Have Clearance to Start ... Generate, publish, and maintain historical data for weekly and monthly Service Desk performance ...

Help Desk Specialist

Arlington, VA ยท On-site

$45K - $50K/yr

We are seeking a Help Desk Specialist to support a critical DOD program - powering the platform that securely collects, analyzes, reports, and exchanges data from Transportation Security Equipment.

Help Desk Analyst

Chesterfield, VA ยท On-site

$19.50 - $26.50/hr

Title: Help Desk Analyst Location: Chesterfield, VA Duration: Long Term Interview Type: In-person ... Ability to resolve issues by gathering and analyzing data, reasoning logically, and drawing valid ...

Help Desk Technician

Alexandria, VA ยท On-site

$19.50 - $26.25/hr

Summary Help Desk Technician Ft Belvoir, VA Are you ready to enhance your skills and build your ... Support efforts to decommission equipment and degauss and sanitize data from these decommissioned ...

Help Desk Technician

Alexandria, VA ยท On-site

$21.25 - $28.75/hr

Req ID: 41811 Summary Help Desk Technician Ft Belvoir, VA Are you ready to enhance your skills and ... Support efforts to decommission equipment and degauss and sanitize data from these decommissioned ...

Help Desk Specialist

Arlington, VA ยท On-site

$45K - $50K/yr

We are seeking a Help Desk Specialist to support a critical DOD program - powering the platform that securely collects, analyzes, reports, and exchanges data from Transportation Security Equipment.

Help Desk Specialist

Arlington, VA ยท On-site

$24 - $32/hr

Koniag Data Solutions, a Koniag Government Services company , is seeking a Help Desk Specialist with an active Secret clearance to support KDS and our government customer in Arlington, VA. We offer ...

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Help Desk Data Entry information

What is a help desk data entry job?

Help Desk Data Entry jobs involve entering, updating, and managing data related to customer support tickets, service requests, or technical issues. Professionals in this role often work closely with help desk teams to ensure accurate and timely recording of information in databases or ticketing systems. They may also assist in tracking the status of issues, preparing reports, and maintaining records, helping support teams provide efficient service to customers. Strong attention to detail, computer proficiency, and good communication skills are important for this role.

What are the key skills and qualifications needed to thrive as a help desk data entry professional?

To thrive as a Help Desk Data Entry professional, you need strong typing abilities, attention to detail, basic IT knowledge, and typically a high school diploma or equivalent. Familiarity with help desk ticketing systems, databases, and office software like Microsoft Excel or ServiceNow is common. Excellent communication, problem-solving, and organizational skills help you efficiently assist users and manage information. These skills ensure accurate data entry, timely issue resolution, and effective customer support in a fast-paced environment.

What are some common challenges faced in a help desk data entry role, and how can they be managed?

In a Help Desk Data Entry position, one common challenge is accurately inputting large volumes of information while handling time-sensitive requests from both internal teams and external clients. Balancing speed and accuracy is essential, as errors can impact customer service and record-keeping. Effective organization, prioritization, and the use of standardized templates or software tools can help manage these challenges. Additionally, clear communication with help desk colleagues ensures that information flows smoothly and tasks are completed efficiently.

What is the difference between Help Desk Data Entry vs Help Desk Support Specialist?

AspectHelp Desk Data EntryHelp Desk Support Specialist
Required CredentialsHigh school diploma or equivalent; basic computer skillsHigh school diploma; technical certifications (e.g., CompTIA A+)
Work EnvironmentData entry stations, administrative settingsHelp desk centers, IT support environments
Employer & Industry UsageBusinesses needing data managementIT departments, tech companies, customer support
Common Search & ComparisonOften compared for entry-level IT rolesMore technical support responsibilities

Help Desk Data Entry primarily focuses on inputting and managing data within help desk systems, requiring basic computer skills. In contrast, Help Desk Support Specialists handle technical support, troubleshooting, and customer assistance, often needing certifications. Both roles are common in IT support environments but differ in complexity and responsibilities.

What cities in Virginia are hiring for Help Desk Data Entry jobs?

Cities in Virginia with the most Help Desk Data Entry job openings:

Infographic showing various Help Desk Data Entry job openings in Virginia as of August 2026, with employment types broken down into 1% As Needed, 70% Full Time, 25% Part Time, and 4% Contract. Highlights an 87% Physical, 2% Hybrid, and 11% Remote job distribution.

Help Desk Data Engineer, Senior

Winchester, VA โ€ข On-site

Phase2 Technology
Software Developmentย โ€ขย 51 - 200 employees

$61K - $141K/yr

Other

Medical, Life, Retirement, PTO

Posted 6 days ago


Job description

Job Number: R0248481

Help Desk Data Engineer, Senior

The Opportunity:

Managing Help Desk tiers 1-3 in support of critical national capabilities. Carrying out engineering tasks including developing data analytics for desktop and web-developed visual analytic software. Facilitating the bulk analysis of relational information, tracking data flows through cross domain servers, and locating data packages.

You Have:

  • 8+ years of experience in professional work environments
  • Experience supporting Help Desk tiers 1-3
  • Experience supervising others and leading projects and deliverables within a collaborative, cross-functional team environment
  • TS/SCI clearance
  • HS diploma or GED

Nice If You Have:

  • Experience with software engineering in Python and SQL
  • Experience designing, developing, operationalizing, and maintaining complex data science applications at enterprise scale
  • Experience developing scalable ETL or ELT workflows for reporting and analytics
  • Experience using Python, SQL, Scala, R, Haskell, Rust, C++, C, C#, Julia, Go, or Java
  • Experience with a public cloud, including AWS, Microsoft Azure, or Google Cloud
  • Experience with data warehousing and databases such as AWS Redshift, PostgreSQL, MySQL, Oracle, or Snowflake
  • Experience with UNIX or Linux, including basic commands and Shell scripting

Clearance:

Applicants selected will be subject to a security investigation and may need to meet eligibility requirements for access to classified information; TS/SCI clearance is required.

Compensation

At Booz Allen, we celebrate your contributions, provide you with opportunities and choices, and support your total well-being. Our offerings include health, life, disability, financial, and retirement benefits, as well as paid leave, professional development, tuition assistance, work-life programs, and dependent care. Our recognition awards program acknowledges employees for exceptional performance and superior demonstration of our values. Full-time and part-time employees working at least 20 hours a week on a regular basis are eligible to participate in Booz Allen's benefit programs. Individuals that do not meet the threshold are only eligible for select offerings, not inclusive of health benefits. We encourage you to learn more about our total benefits by visiting the Resource page on our Careers site and reviewing Our Employee Benefits page.

Salary at Booz Allen is determined by various factors, including but not limited to location, the individual's particular combination of education, knowledge, skills, competencies, and experience, as well as contract-specific affordability and organizational requirements. The projected compensation range for this position is $61,900.00 to $141,000.00 (annualized USD). The estimate displayed represents the typical salary range for this position and is just one component of Booz Allen's total compensation package for employees. This posting will close within 90 days from the Posting Date.

Identity Statement

As part of the hiring process, we will ask you to complete an identity verification process that leverages advanced biometrics and artificial intelligence to ensure authenticity and protect against identity fraud. You are expected to be on camera during interviews and assessments. We reserve the right to take your picture to verify your identity and prevent fraud.

Candidate AI Usage Policy

AI is a part of our daily work at Booz Allen, and we are committed to the responsible and ethical use of AI tools. However, we want to ensure a fair candidate process based on your own skills and knowledge. As part of this commitment, the use of artificial intelligence (AI) or other tools to assist with responses during interviews (whether in-person or virtual) is prohibited unless permission is explicitly provided.

Work Model
Our people-first culture prioritizes the benefits of collaboration, whether it occurs in person or virtually. To support engagement and effective communication, employees working virtually are generally expected to have their cameras on during meetings.

  • Remote: If this position is listed as remote, there may still be occasions when you are required to work in person at a Booz Allen or customer facility.
  • Hybrid: If this position is listed as hybrid, you will be expected to work from a Booz Allen facility frequently, in alignment with leadership expectations and the needs of the role. You may also be required to work from or visit a customer facility.
  • Onsite: If this position is listed as onsite, work will primarily be performed at a Booz Allen office or customer facility, where employees will collaborate directly with colleagues and customers as required by the role.

Commitment to Non-Discrimination

All qualified applicants will receive consideration for employment without regard to disability, status as a protected veteran or any other status protected by applicable federal, state, local, or international law.

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