ZipRecruiter

Log In

1

Help Desk Coordinator Jobs in Rosenberg, TX (NOW HIRING)

IVX Health

Front Desk Coordinator

Houston, TX

$15.50 - $20/hr

Healthcare Front Desk Coordinator Full Time | Monday-Friday + rotating Saturdays | 8:00 AM - 5:00 ... help redefine the patient experience from the moment someone walks through our doors. This is a ...

IVX Health

Front Desk Coordinator

Cypress, TX · On-site

$14 - $18/hr

Healthcare Front Desk Coordinator Full Time | Monday-Friday + rotating Saturdays | 8:00 AM - 5:00 ... help redefine the patient experience from the moment someone walks through our doors. This is a ...

IVX Health

Front Desk Coordinator

Cypress, TX · On-site

$14 - $18/hr

Front Desk Coordinator Cypress, Texas, United States Healthcare Front Desk Coordinator Full Time | ... help redefine the patient experience from the moment someone walks through our doors. This is a ...

IVX Health

Front Desk Coordinator

Houston, TX · On-site

$15.50 - $20/hr

Healthcare Front Desk Coordinator Full Time | Monday-Friday + rotating Saturdays | 8:00 AM - 5:00 ... help redefine the patient experience from the moment someone walks through our doors. This is a ...

IVX Health

Front Desk Coordinator

Houston, TX

$15.50 - $20/hr

Healthcare Front Desk Coordinator Full Time | Monday-Friday + rotating Saturdays | 8:00 AM - 5:00 ... help redefine the patient experience from the moment someone walks through our doors. This is a ...

IVX Health

Front Desk Coordinator

Cypress, TX · On-site

$14 - $18/hr

Healthcare Front Desk Coordinator Full Time | Monday-Friday + rotating Saturdays | 8:00 AM - 5:00 ... help redefine the patient experience from the moment someone walks through our doors. This is a ...

IVX Health

Front Desk Coordinator

Cypress, TX

$14 - $18/hr

Healthcare Front Desk Coordinator Full Time | Monday-Friday + rotating Saturdays | 8:00 AM - 5:00 ... help redefine the patient experience from the moment someone walks through our doors. This is a ...

Qcells

Help Desk Support Technician

Houston, TX

$19 - $25.75/hr

Help Desk Support Technician Department: Process Innovation - IT Operations Location: Houston, TX ... coordination with other vital internal groups such as Project Finance, Systems Integration, and ...

Qcells

Help Desk Support Technician

Houston, TX · On-site

$19 - $25.75/hr

Help Desk Support Technician Department: Process Innovation - IT Operations Location: Houston, TX ... coordination with other vital internal groups such as Project Finance, Systems Integration, and ...

Smile Doctors , LLC

Front Desk Coordinator II

Katy, TX · On-site

$15 - $19.25/hr

Hanis and Berriche Orthodontics is seeking a Front Desk Coordinator to join our growing team. How ... We nurture both talents and strengths, building each person's abilities to help them find success ...

Smile Doctors

Front Desk Coordinator II

Katy, TX · On-site

$15 - $19.25/hr

Hanis and Berriche Orthodontics is seeking a Front Desk Coordinator to join our growing team. How ... We nurture both talents and strengths, building each person's abilities to help them find success ...

Smile Doctors

Front Desk Coordinator II

Katy, TX · On-site

$15 - $19.25/hr

Hanis and Berriche Orthodontics is seeking a Front Desk Coordinator to join our growing team. How ... We nurture both talents and strengths, building each person's abilities to help them find success ...

Affordable Care

Dental Front Desk Assistant

Houston, TX · On-site

$16.75 - $21.25/hr

... enjoys helping patients and thrives in a fast-paced dental practice? Affordable Dentures & Implants is seeking a friendly, organized, and customer-focused Dental Front Desk Coordinator to be the ...

Blo Pearland

Guest Experience Coordinator

Pearland, TX · On-site

$14/hr

Promote product sales, service upgrades, and memberships to help grow the business * Handle ... Receptionist, Salon Receptionist, Front Desk Receptionist, Front Desk Coordinator, Guest Service ...

next page

Showing results 1-20

All JobsHelp Desk JobsHelp Desk Coordinator JobsHelp Desk Coordinator Jobs in Rosenberg, TX

Help Desk Coordinator information

See Rosenberg, TX salary details

$12

$18

$27

How much do help desk coordinator jobs pay per hour?

As of Sep 1, 2026, the average hourly pay for help desk coordinator in Rosenberg, TX is $18.81, according to ZipRecruiter salary data. Most workers in this role earn between $14.57 and $21.44 per hour, depending on experience, location, and employer.

What does a help desk coordinator do?

A Help Desk Coordinator manages and oversees the daily operations of a help desk, ensuring that user issues and technical support requests are handled efficiently. They act as a liaison between customers or employees and the IT support team, assigning tickets, tracking progress, and ensuring timely resolution of problems. Additionally, Help Desk Coordinators may provide direct support, document issues, and help maintain customer satisfaction by following up on requests and monitoring service metrics.

What are some common challenges faced by help desk coordinators, and how can they effectively manage these challenges?

Help Desk Coordinators often encounter challenges such as managing high volumes of support requests, prioritizing tasks with limited resources, and ensuring timely communication between users and technical teams. To effectively manage these situations, it's important to utilize ticketing systems to track and prioritize issues, develop strong organizational skills, and foster clear communication across departments. Proactively setting expectations with users and regularly updating them on ticket status can also help minimize frustration and improve overall satisfaction.

What are the key skills and qualifications needed to thrive as a help desk coordinator, and why are they important?

To thrive as a Help Desk Coordinator, you need strong problem-solving abilities, technical knowledge of IT systems, and typically at least an associate degree in information technology or a related field. Familiarity with help desk ticketing systems (like ServiceNow or Zendesk), remote support tools, and certifications such as CompTIA A+ are commonly expected. Outstanding communication, patience, and organizational skills enable effective issue resolution and positive user experiences. These skills are vital for maintaining smooth IT operations and ensuring end users receive timely and efficient support.

What is the difference between Help Desk Coordinator vs Help Desk Technician?

AspectHelp Desk CoordinatorHelp Desk Technician
Primary RoleOversees support ticket processes, manages team workflows, and coordinates customer service efforts.Provides technical support, troubleshoots hardware/software issues, and assists end-users directly.
Required SkillsCustomer service, communication, team coordination, basic technical knowledge.Technical troubleshooting, hardware/software knowledge, problem-solving skills.
CertificationsCompTIA A+, ITIL Foundation, customer service certificationsCompTIA A+, HDI Support Center Analyst, Microsoft Certified
Work EnvironmentOffice setting, support centers, help desk teamsHelp desk, on-site or remote technical support

The Help Desk Coordinator focuses on managing support processes and team coordination, while the Help Desk Technician provides direct technical support to users. Both roles require technical knowledge and certifications, but their responsibilities differ in scope and focus.

What are the most commonly searched types of Help Desk jobs in Rosenberg, TX?

The most popular types of Help Desk jobs in Rosenberg, TX are:

What cities near Rosenberg, TX are hiring for Help Desk Coordinator jobs?

Cities near Rosenberg, TX with the most Help Desk Coordinator job openings:

Help Desk Coordinator jobs near you

Front Desk Coordinator

Houston, TX

IVX Health
Health Care and Social Assistance • 51 - 200 employees

5.8

Company rating: 5.8 out of 10

Based on 7 frontline employees who took The Breakroom Quiz

Uninterrupted breaks

Learn more about IVX Healthexternal

$15.50 - $20/hr

Full-time

Medical, Dental, Vision, Life, Retirement

Posted 5 days ago

Job description

Healthcare Front Desk Coordinator

Full Time | Monday-Friday + rotating Saturdays | 8:00 AM - 5:00 PM | Infusion Center-Based

We're looking for a Front Desk Coordinator with more than just a friendly face - we're looking for a calm, capable operations pro who's ready to help redefine the patient experience from the moment someone walks through our doors.

This is a high-impact, patient-facing role where your attention to detail, healthcare expertise, and ownership mindset make all the difference. From managing appointment scheduling and verifying insurance to setting the tone for each visit, you'll be a key part of what makes IVX Health feel exceptional.

About the Role

As a Front Desk Coordinator, you'll play a critical role in shaping the care experience for our patients. This Monday-Friday, regular business hours role involves providing exceptional service as the first point of contact while supporting the daily operations of our infusion centers. From managing schedules to maintaining patient records, your work will ensure that our centers run smoothly and our patients feel valued.

What You'll Do

  • Lead First Impressions - Greet patients with warmth and professionalism, answering phones and supporting visitors with confidence and care
  • Manage Scheduling and Coordination - Schedule, reschedule, and confirm appointments, ensuring all pre-visit requirements and authorizations are in place
  • Ensure Operational Excellence - Verify patient insurance, update demographic information, and collect copays with accuracy and integrity
  • Collaborate with Clinical Teams - Coordinate patient flow and communicate clearly with nursing staff to ensure a smooth and safe experience
  • Maintain an Inviting Space - Keep the front desk and reception area organized and stocked, maintaining a welcoming, polished environment
  • Support Across Centers - Flex as needed to support other centers within your market during staff absences, openings, or higher-volume days

What We're Looking For

  • 1-3 years of front desk or administrative experience in a medical or healthcare setting
  • High School Diploma or GED required
  • Strong understanding of insurance verification, billing basics, and the patient intake process
  • Proficiency in EHR/EMR systems and scheduling software
  • Knowledge of medical terminology and patient-facing protocols
  • Exceptional customer service and communication skills
  • Ability to multitask in a fast-paced environment while staying organized and accurate
  • Quick learning agility-you adapt fast, absorb new processes quickly, and stay ahead of the curve
  • Adaptable and dependable, with a willingness to support multiple centers and adjust to evolving workflows

Why You'll Love IVX Health

We're not just redefining care for our patients - we're redefining it for our teams, too. When you join IVX, you'll find:

  • Predictable Hours: Monday-Friday, regular business hours with rotating Saturdays
  • Supportive Culture: Work with a compassionate, values-driven team
  • Professional Growth: Tuition reimbursement, CEU access, and development opportunities
  • Comprehensive Benefits: Medical, dental, vision, 401(k) match, disability, and more
  • Life-Friendly Perks: Paid volunteer time, wellness support, and family-building benefits

What IVX Health employees say

Pay

Hours and flexibility

Workplace

Get the full story on Breakroom

Apply