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Help Desk Associate Jobs in Newton, MA (NOW HIRING)

Vinfen

Helpdesk Associate

Cambridge, MA · On-site

$21.05/hr

... help desk support directly to Vinfen end users and to critical internal IT functions. Work also ... Associate's degree in computer science or related field strongly preferred. Driving Requirements:

Vinfen

Helpdesk Associate

Cambridge, MA

$21.05/hr

... help desk support directly to Vinfen end users and to critical internal IT functions. Work also ... Associate's degree in computer science or related field strongly preferred. Driving Requirements:

BEST FITNESS

FRONT DESK ASSOCIATE

Lowell, MA

$16 - $17/hr

... Associates. This isn't just a job - it's a thrilling opportunity to grow, develop, and thrive in an ... helping you reach your goals every step of the way. What You'll Do: As a Part-time Front Desk ...

BEST FITNESS

FRONT DESK ASSOCIATE

Woburn, MA

$15 - $17/hr

... Associates. This isn't just a job - it's a thrilling opportunity to grow, develop, and thrive in an ... helping you reach your goals every step of the way. What You'll Do: As a Part-time Front Desk ...

BEST FITNESS

FRONT DESK ASSOCIATE

Danvers, MA · On-site

$15 - $16.50/hr

... Associates. This isn't just a job - it's a thrilling opportunity to grow, develop, and thrive in an ... helping you reach your goals every step of the way. What You'll Do: As a Part-time Front Desk ...

BEST FITNESS

FRONT DESK ASSOCIATE

Chelmsford, MA

$15 - $17/hr

... Associates. This isn't just a job - it's a thrilling opportunity to grow, develop, and thrive in an ... helping you reach your goals every step of the way. What You'll Do: As a Part-time Front Desk ...

BEST FITNESS

FRONT DESK ASSOCIATE

Chelmsford, MA · On-site

$15 - $16/hr

... Associates. This isn't just a job - it's a thrilling opportunity to grow, develop, and thrive in an ... helping you reach your goals every step of the way. What You'll Do: As a Part-time Front Desk ...

Playbook Exp

Front Desk Associate (Contractor)

Boston, MA · On-site

$15.25 - $19.50/hr

Front Desk Associate Your mission as a Front Desk Associate, is to serve as the face of the Summer ... Help ensure smooth day-to-day operations by collaborating with the club team. Requirements: * High ...

Veolia Environnement SA

Senior Help Desk Analyst

Boston, MA

$22.25 - $30.25/hr

Associate's or Bachelor's degree with a minimum of two (2) years of related experience. * OR Five ... Ensures customer satisfaction by responding to all calls and emails to the Help Desk and by ...

Art of Problem Solving

Front Desk Associate

Newton, MA · On-site

$15.25 - $19.75/hr

Additionally, in this role you will support campus operations by helping take inventory, tidying up ... The Front Desk Associate will: * Serve as campus receptionist; answer the phone, respond to ...

Veolia Environnement SA

Senior Help Desk Analyst

Boston, MA · On-site

$22.25 - $30.25/hr

Associate's or Bachelor's degree with a minimum of two (2) years of related experience. * OR Five ... Ensures customer satisfaction by responding to all calls and emails to the Help Desk and by ...

Veolia Environnement SA

Sr. Help Desk Analyst

Boston, MA · On-site

$22.25 - $30.25/hr

Associate's or Bachelor's degree with a minimum of two (2) years of related experience. * OR Five ... Ensures customer satisfaction by responding to all calls and emails to the Help Desk and by ...

Art of Problem Solving

Front Desk Associate

Wellesley, MA · On-site

$15.25 - $19.75/hr

Additionally, in this role you will support campus operations by helping take inventory, tidying up ... The Front Desk Associate will: * Serve as campus receptionist; answer the phone, respond to ...

Art of Problem Solving

Front Desk Associate

Waltham, MA · On-site

$15 - $19.50/hr

Additionally, in this role you will support campus operations by helping take inventory, tidying up ... The Front Desk Associate will: * Serve as campus receptionist; answer the phone, respond to ...

Art of Problem Solving

Front Desk Associate

Lexington, MA · On-site

$15.75 - $20.25/hr

Additionally, in this role you will support campus operations by helping take inventory, tidying up ... The Front Desk Associate will: * Serve as campus receptionist; answer the phone, respond to ...

Art of Problem Solving

Front Desk Associate

Bedford, MA · On-site

$14.75 - $19/hr

Additionally, in this role you will support campus operations by helping take inventory, tidying up ... The Front Desk Associate will: * Serve as campus receptionist; answer the phone, respond to ...

Art of Problem Solving

Front Desk Associate

Lincoln, MA · On-site

$15.25 - $19.50/hr

Additionally, in this role you will support campus operations by helping take inventory, tidying up ... The Front Desk Associate will: * Serve as campus receptionist; answer the phone, respond to ...

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Showing results 21-40

All JobsHelp Desk Associate JobsHelp Desk Associate Jobs in Newton, MA

Help Desk Associate information

See Newton, MA salary details

$15

$23

$36

How much do help desk associate jobs pay per hour?

As of Sep 2, 2026, the average hourly pay for help desk associate in Newton, MA is $23.55, according to ZipRecruiter salary data. Most workers in this role earn between $19.52 and $26.35 per hour, depending on experience, location, and employer.

What does a help desk associate do?

A Help Desk Associate provides technical support and assistance to users experiencing issues with computer systems, software, or hardware. They troubleshoot problems, answer questions, and resolve issues either remotely, over the phone, or in person. Help Desk Associates document user interactions, escalate complex problems when necessary, and ensure that users’ technical concerns are addressed in a timely manner. Their goal is to maintain productivity by quickly resolving technical obstacles.

What are the key skills and qualifications needed to thrive as a help desk associate, and why are they important?

To thrive as a Help Desk Associate, you need a solid understanding of computer systems, troubleshooting techniques, and customer service principles, often supported by a relevant associate degree or certifications like CompTIA A+. Familiarity with ticketing systems (such as ServiceNow or Zendesk), remote desktop tools, and basic networking concepts is typically required. Strong communication, patience, and problem-solving skills help you effectively assist users and de-escalate stressful situations. These competencies are crucial for quickly resolving technical issues, maintaining user satisfaction, and supporting business continuity.

What is the difference between Help Desk Associate vs Technical Support Specialist?

AspectHelp Desk AssociateTechnical Support Specialist
CredentialsHigh school diploma or equivalent; certifications like CompTIA A+Similar certifications; often more technical certifications
Work EnvironmentHelp desk, call centers, on-site supportRemote or on-site technical support, troubleshooting
Employer & IndustryIT service providers, corporate IT departmentsIT companies, software vendors, tech support firms
Search & Comparison IntentCommonly compared for entry-level IT rolesMore technical, troubleshooting focus

The Help Desk Associate primarily handles basic user support and troubleshooting, often in a customer service setting. The Technical Support Specialist typically provides more advanced technical assistance, resolving complex issues. Both roles require similar certifications and work environments, but the Specialist role involves deeper technical knowledge and problem-solving skills.

What are the most commonly searched types of Help Desk jobs in Newton, MA?

The most popular types of Help Desk jobs in Newton, MA are:

What are popular job titles related to Help Desk Associate jobs in Newton, MA?

For Help Desk Associate jobs in Newton, MA, the most frequently searched job titles are:

What job categories do people searching Help Desk Associate jobs in Newton, MA look for?

The top searched job categories for Help Desk Associate jobs in Newton, MA are:

What cities near Newton, MA are hiring for Help Desk Associate jobs?

Cities near Newton, MA with the most Help Desk Associate job openings:

Help Desk Associate jobs near you
Infographic showing various Help Desk Associate job openings in Newton, MA as of June 2026, with employment types broken down into 3% As Needed, 48% Full Time, 28% Part Time, 3% Temporary, and 18% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $48,976 per year, or $23.5 per hour.

Front desk associate

FLEX & HEAL PHYSICAL THERAPY LLC

Stoughton, MA • On-site

$17/hr

Full-time

PTO

Re-posted yesterday

Job description

Benefits:
  • Paid time off

About the Role:
Flex & Heal Physical Therapy LLC is looking for a friendly and organized Front Desk Associate to be the welcoming face of our clinic in Stoughton, MA. This is a fantastic opportunity to join a patient-focused team where your energy and professionalism make a real difference every single day.
Responsibilities:
  • Greet and check in patients with a warm, professional demeanor
  • Schedule and confirm patient appointments using practice management software
  • Answer incoming phone calls, respond to inquiries, and direct messages appropriately
  • Verify insurance eligibility and collect co-pays at time of service
  • Maintain accurate patient records and manage intake paperwork
  • Coordinate communication between patients and clinical staff
  • Keep the front desk and waiting area clean, organized, and welcoming
Requirements:
  • High school diploma or equivalent required
  • Prior experience in a medical, physical therapy, or healthcare front desk setting preferred
  • Strong communication and interpersonal skills
  • Familiarity with insurance verification and medical billing basics is a plus
  • Proficiency with scheduling software and general computer skills
  • Highly organized, detail-oriented, and able to multitask in a busy environment
  • Positive, patient-first attitude and professional appearance
About Us:
Flex & Heal Physical Therapy LLC is a dedicated outpatient physical therapy clinic serving the Stoughton, MA community with personalized, high-quality rehabilitative care. Our patients trust us to help them move better and feel their best, and our team is passionate about delivering results in a supportive, compassionate environment. We pride ourselves on a collaborative workplace culture where every team member — clinical and administrative alike — plays a vital role in our patients' success.