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Help Desk Associate information

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$12

$19

$29

How much do help desk associate jobs pay per hour?

As of Sep 1, 2026, the average hourly pay for help desk associate in Manhattan, KS is $19.01, according to ZipRecruiter salary data. Most workers in this role earn between $15.77 and $21.30 per hour, depending on experience, location, and employer.

What does a help desk associate do?

A Help Desk Associate provides technical support and assistance to users experiencing issues with computer systems, software, or hardware. They troubleshoot problems, answer questions, and resolve issues either remotely, over the phone, or in person. Help Desk Associates document user interactions, escalate complex problems when necessary, and ensure that users’ technical concerns are addressed in a timely manner. Their goal is to maintain productivity by quickly resolving technical obstacles.

What are the key skills and qualifications needed to thrive as a help desk associate, and why are they important?

To thrive as a Help Desk Associate, you need a solid understanding of computer systems, troubleshooting techniques, and customer service principles, often supported by a relevant associate degree or certifications like CompTIA A+. Familiarity with ticketing systems (such as ServiceNow or Zendesk), remote desktop tools, and basic networking concepts is typically required. Strong communication, patience, and problem-solving skills help you effectively assist users and de-escalate stressful situations. These competencies are crucial for quickly resolving technical issues, maintaining user satisfaction, and supporting business continuity.

What is the difference between Help Desk Associate vs Technical Support Specialist?

AspectHelp Desk AssociateTechnical Support Specialist
CredentialsHigh school diploma or equivalent; certifications like CompTIA A+Similar certifications; often more technical certifications
Work EnvironmentHelp desk, call centers, on-site supportRemote or on-site technical support, troubleshooting
Employer & IndustryIT service providers, corporate IT departmentsIT companies, software vendors, tech support firms
Search & Comparison IntentCommonly compared for entry-level IT rolesMore technical, troubleshooting focus

The Help Desk Associate primarily handles basic user support and troubleshooting, often in a customer service setting. The Technical Support Specialist typically provides more advanced technical assistance, resolving complex issues. Both roles require similar certifications and work environments, but the Specialist role involves deeper technical knowledge and problem-solving skills.

What are the most commonly searched types of Help Desk jobs in Manhattan, KS?

The most popular types of Help Desk jobs in Manhattan, KS are:

What are popular job titles related to Help Desk Associate jobs in Manhattan, KS?

For Help Desk Associate jobs in Manhattan, KS, the most frequently searched job titles are:

What job categories do people searching Help Desk Associate jobs in Manhattan, KS look for?

The top searched job categories for Help Desk Associate jobs in Manhattan, KS are:

What cities near Manhattan, KS are hiring for Help Desk Associate jobs?

Cities near Manhattan, KS with the most Help Desk Associate job openings:

Help Desk Associate jobs near you

Overnight Front Desk Associate

Manhattan, KS • On-site

Genesis Health Clubs
Health Care and Social Assistance • 1 - 5K employees

4.8

Company rating: 4.8 out of 10

Based on 28 frontline employees who took The Breakroom Quiz

56th of 63 rated gym and leisure clubs

People enjoy working here

Recommended by students

Recommended by parents

Learn more about Genesis Health Clubsexternal

$10 - $13/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 11 days ago

Job description

Benefits:
  • 401(k)
  • 401(k) matching
  • Dental insurance
  • Employee discounts
  • Health insurance
  • Paid time off
  • Vision insurance

We are looking for 3rd shift Desk Associate to join our team!
Responsibilities:
  • Enthusiastically greet members, prospective members, and guests
  • Provide a high-level of customer service to all members and effectively resolve issues
  • Handle front desk activities including answering phones and checking-in members
  • Take prospective members on tours of the facility
  • Ensure gym systems and processes are followed
  • Enforce facility rules and regulations

Qualifications:
  • Previous customer service experience preferred
  • Strong communication and customer service skills
  • Upbeat and positive attitude!
  • Passion for health & fitness
  • Basic computer proficiency

Compensation: $10.00 - $13.00 per hour
Genesis Health Clubs
Join the Genesis Health Clubs Family - Where Passion Meets Purpose!
Genesis Health Clubs is the largest privately owned health club company in the country, with 88 locations across 14 states. Even more importantly, GHC is the fastest-growing non-franchised health club company in the U.S. This rapid expansion creates tremendous opportunity and upside for our team members. Genesis is a place where you can build a successful long-term career in the health and fitness industry, with unmatched upward mobility and growth. As a premier brand, we demand the best in the industry and, in turn, offer above-industry pay and strong rewards for top performers.
Genesis Health Clubs continues to grow, not just in size, but in scope. We now operate a family of brands that includes trampoline parks, water parks, ice skating rinks, meal prep services, and baseball tournament venues. But we're more than just a gym, we're a movement grounded in core values that guide everything we do.
At Genesis, our mission begins with MMFI: Make Me Feel Important. We serve, support, and inspire our members through meaningful relationships and thoughtful service. We believe in Investing in Our Members, Clubs, and Team, ensuring every location delivers excellence, from the equipment we provide to the people who bring the energy.
We Lead by Example, showing up each day with compassion, drive, and a commitment to help others succeed. We encourage everyone to Exercise Daily, not just for fitness, but as a lifestyle that promotes resilience and long-term wellness.
For Our Team:
We offer dynamic roles in fitness, customer service, management, childcare, and more, with room to grow, lead, and truly make an impact.
Why Work With Us:
  • Above-industry average pay and strong employee rewards
  • Medical and dental coverage
  • 401(k)
  • Paid Time Off (PTO)
  • Rapid career advancement in a fast-growing organization
  • The opportunity to uplift your community every day
  • Free all-access gym membership
  • A passionate, supportive culture where Staff is Family

Whether you're training clients one-on-one or helping families stay active through our extended brands, you'll be part of a purpose-driven team transforming lives, one workout, one smile, one connection at a time.
Ready to Level Up Your Health or Your Career?
If you're passionate about wellness, driven to help others, and excited to work hard and have fun, we want to meet you.
Company Website:

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