Manhattan, NY · On-site
$19.25 - $24.75/hr
The Financial Information Services Agency-Office of Payroll Administration (FISA-OPA) is recruiting a Clerical Associate Level 2 Help Desk Representative for the Citywide User Support Division. Under ...
Manhattan, NY · On-site
$19.25 - $24.75/hr
The Financial Information Services Agency-Office of Payroll Administration (FISA-OPA) is recruiting a Clerical Associate Level 2 Help Desk Representative for the Citywide User Support Division. Under ...
Inwood, NY · On-site
$17 - $18.25/hr
Planet Fitness Front Desk Associate At Planet Fitness, our mission has always been to enhance ... Help to promote our Judgement Free Zone ® by connecting with members on the club floor, offering ...
New
Inwood, NY · On-site
$17 - $18.25/hr
Planet Fitness Front Desk Associate At Planet Fitness, our mission has always been to enhance ... Help to promote our Judgement Free Zone ® by connecting with members on the club floor, offering ...
New
Kings Point, NY · On-site
$17 - $18.25/hr
Planet Fitness Front Desk Associate At Planet Fitness, our mission has always been to enhance ... Help to promote our Judgement Free Zone ® by connecting with members on the club floor, offering ...
Kings Point, NY · On-site
$17 - $18.25/hr
Planet Fitness Front Desk Associate At Planet Fitness, our mission has always been to enhance ... Help to promote our Judgement Free Zone ® by connecting with members on the club floor, offering ...
Township Of Washington, NJ · On-site
$15 - $19.25/hr
We have the best lifting equipment around, amazing ascetics, and an awesome vibe! and need a team member to help facilitate our member's experience! The Front Desk Associate will greet and direct ...
Township Of Washington, NJ · On-site
$15 - $19.25/hr
We have the best lifting equipment around, amazing ascetics, and an awesome vibe! and need a team member to help facilitate our member's experience! The Front Desk Associate will greet and direct ...
Ho Ho Kus, NJ · On-site
$18/hr
We have the best lifting equipment around, amazing ascetics, and an awesome vibe! and need a team member to help facilitate our member's experience! The Front Desk Associate will greet and direct ...
Quick apply
Ho Ho Kus, NJ · On-site
$18/hr
We have the best lifting equipment around, amazing ascetics, and an awesome vibe! and need a team member to help facilitate our member's experience! The Front Desk Associate will greet and direct ...
Carle Place, NY · On-site
$17 - $18.25/hr
As a Front Desk Associate, you will be responsible for providing a superior level of customer ... Help to promote our Judgement Free Zone ® by connecting with members on the club floor, offering ...
Carle Place, NY · On-site
$17 - $18.25/hr
As a Front Desk Associate, you will be responsible for providing a superior level of customer ... Help to promote our Judgement Free Zone ® by connecting with members on the club floor, offering ...
$15.92 - $16.92/hr
As a Front Desk Associate, you will be responsible for providing a superior level of customer ... Help to promote our Judgement Free Zone by connecting with members on the club floor, offering ...
$15.92 - $16.92/hr
As a Front Desk Associate, you will be responsible for providing a superior level of customer ... Help to promote our Judgement Free Zone by connecting with members on the club floor, offering ...
Great Neck, NY · On-site
$17 - $18.25/hr
As a Front Desk Associate, you will be responsible for providing a superior level of customer ... Help to promote our Judgement Free Zone ® by connecting with members on the club floor, offering ...
Great Neck, NY · On-site
$17 - $18.25/hr
As a Front Desk Associate, you will be responsible for providing a superior level of customer ... Help to promote our Judgement Free Zone ® by connecting with members on the club floor, offering ...
Westbury, NY · On-site
$17 - $18.25/hr
As a Front Desk Associate, you will be responsible for providing a superior level of customer ... Help to promote our Judgement Free Zone ® by connecting with members on the club floor, offering ...
Westbury, NY · On-site
$17 - $18.25/hr
As a Front Desk Associate, you will be responsible for providing a superior level of customer ... Help to promote our Judgement Free Zone ® by connecting with members on the club floor, offering ...
Great Neck, NY · On-site
$17 - $18.25/hr
As a Front Desk Associate, you will be responsible for providing a superior level of customer ... Help to promote our Judgement Free Zone ® by connecting with members on the club floor, offering ...
Great Neck, NY · On-site
$17 - $18.25/hr
As a Front Desk Associate, you will be responsible for providing a superior level of customer ... Help to promote our Judgement Free Zone ® by connecting with members on the club floor, offering ...
$17 - $18.25/hr
As a Front Desk Associate, you will be responsible for providing a superior level of customer ... Help to promote our Judgement Free Zone by connecting with members on the club floor, offering ...
$17 - $18.25/hr
As a Front Desk Associate, you will be responsible for providing a superior level of customer ... Help to promote our Judgement Free Zone by connecting with members on the club floor, offering ...
$15.92 - $16.92/hr
As a Front Desk Associate, you will be responsible for providing a superior level of customer ... Help to promote our Judgement Free Zone by connecting with members on the club floor, offering ...
$15.92 - $16.92/hr
As a Front Desk Associate, you will be responsible for providing a superior level of customer ... Help to promote our Judgement Free Zone by connecting with members on the club floor, offering ...
Lawrence, NY · On-site
$17 - $18.25/hr
About the Front Desk Associate Role: As a Front Desk Associate, you will be responsible for ... Help to promote our Judgement Free Zone ® by connecting with members on the club floor, offering ...
Lawrence, NY · On-site
$17 - $18.25/hr
About the Front Desk Associate Role: As a Front Desk Associate, you will be responsible for ... Help to promote our Judgement Free Zone ® by connecting with members on the club floor, offering ...
Great Neck, NY · On-site
$17 - $18.25/hr
As a Front Desk Associate, you will be responsible for providing a superior level of customer ... Help to promote our Judgement Free Zone ® by connecting with members on the club floor, offering ...
Great Neck, NY · On-site
$17 - $18.25/hr
As a Front Desk Associate, you will be responsible for providing a superior level of customer ... Help to promote our Judgement Free Zone ® by connecting with members on the club floor, offering ...
$17 - $18.25/hr
As a Front Desk Associate, you will be responsible for providing a superior level of customer ... Help to promote our Judgement Free Zone by connecting with members on the club floor, offering ...
$17 - $18.25/hr
As a Front Desk Associate, you will be responsible for providing a superior level of customer ... Help to promote our Judgement Free Zone by connecting with members on the club floor, offering ...
Hazlet, NJ · On-site
$15.92 - $16.92/hr
As a Front Desk Associate, you will be responsible for providing a superior level of customer ... Help to promote our Judgement Free Zone ® by connecting with members on the club floor, offering ...
Hazlet, NJ · On-site
$15.92 - $16.92/hr
As a Front Desk Associate, you will be responsible for providing a superior level of customer ... Help to promote our Judgement Free Zone ® by connecting with members on the club floor, offering ...
Hoboken, NJ · On-site
$15.92 - $16.92/hr
About the Front Desk Associate Role: As a Front Desk Associate, you will be responsible for ... Help to promote our Judgement Free Zone ® by connecting with members on the club floor, offering ...
Hoboken, NJ · On-site
$15.92 - $16.92/hr
About the Front Desk Associate Role: As a Front Desk Associate, you will be responsible for ... Help to promote our Judgement Free Zone ® by connecting with members on the club floor, offering ...
Lawrence, NY · On-site
$17 - $18.25/hr
As a Front Desk Associate, you will be responsible for providing a superior level of customer ... Help to promote our Judgement Free Zone ® by connecting with members on the club floor, offering ...
Lawrence, NY · On-site
$17 - $18.25/hr
As a Front Desk Associate, you will be responsible for providing a superior level of customer ... Help to promote our Judgement Free Zone ® by connecting with members on the club floor, offering ...
Carle Place, NY · On-site
$17 - $18.25/hr
About the Front Desk Associate Role: As a Front Desk Associate, you will be responsible for ... Help to promote our Judgement Free Zone ® by connecting with members on the club floor, offering ...
Carle Place, NY · On-site
$17 - $18.25/hr
About the Front Desk Associate Role: As a Front Desk Associate, you will be responsible for ... Help to promote our Judgement Free Zone ® by connecting with members on the club floor, offering ...
Hazlet, NJ · On-site
$15.92 - $16.92/hr
About the Front Desk Associate Role: As a Front Desk Associate, you will be responsible for ... Help to promote our Judgement Free Zone ® by connecting with members on the club floor, offering ...
Hazlet, NJ · On-site
$15.92 - $16.92/hr
About the Front Desk Associate Role: As a Front Desk Associate, you will be responsible for ... Help to promote our Judgement Free Zone ® by connecting with members on the club floor, offering ...
$15.78 - $17.65
12% of jobs
$19.28 is the 25th percentile. Wages below this are outliers.
$17.65 - $19.51
15% of jobs
The median wage is $21.34 / hr.
$19.51 - $21.38
24% of jobs
$21.38 - $23.24
13% of jobs
$23.24 - $25.11
9% of jobs
$25.45 is the 75th percentile. Wages above this are outliers.
$25.11 - $26.98
16% of jobs
$26.98 - $28.84
5% of jobs
$28.84 - $30.71
2% of jobs
$30.71 - $32.57
3% of jobs
$32.57 - $34.44
0% of jobs
$34.44 - $36.30
1% of jobs
$15
$23
$36
| Aspect | Help Desk Associate | Technical Support Specialist |
|---|---|---|
| Credentials | High school diploma or equivalent; certifications like CompTIA A+ | Similar certifications; often more technical certifications |
| Work Environment | Help desk, call centers, on-site support | Remote or on-site technical support, troubleshooting |
| Employer & Industry | IT service providers, corporate IT departments | IT companies, software vendors, tech support firms |
| Search & Comparison Intent | Commonly compared for entry-level IT roles | More technical, troubleshooting focus |
The Help Desk Associate primarily handles basic user support and troubleshooting, often in a customer service setting. The Technical Support Specialist typically provides more advanced technical assistance, resolving complex issues. Both roles require similar certifications and work environments, but the Specialist role involves deeper technical knowledge and problem-solving skills.
The most popular types of Help Desk jobs in Hoboken, NJ are:
For Help Desk Associate jobs in Hoboken, NJ, the most frequently searched job titles are:
The top searched job categories for Help Desk Associate jobs in Hoboken, NJ are:
Cities near Hoboken, NJ with the most Help Desk Associate job openings:
$19.25 - $24.75/hr
Full-time
Re-posted 4 days ago
7.2
Based on 81 frontline employees who took The Breakroom Quiz
626th of 856 rated public administrative organizations
The Financial Information Services Agency-Office of Payroll Administration (FISA-OPA) is recruiting a Clerical Associate Level 2 Help Desk Representative for the Citywide User Support Division. Under general direction, the Help Desk Level 1 Representative will serve as the "front-line" of the FISA and Office of Payroll Administration (OPA) Help Desk operations, providing caller assistance and problem management services to City agencies regarding citywide systems under both FISA and OPA management. These systems include CityTime, the Financial Management System (FMS), the Payee Information Portal (PIP), the Payroll Management System (PMS), City Human Resource Management System (CHRMS), Remedy and others.
The Help Desk Level 1 Representative will:
- Respond to telephone and email inquiries and determine the information required with professionalism and tact;
- Answer routine and frequently asked questions regarding user and system issues;
- Escalate moderate and complex user and system issues when required;
- Apprise users of the status and progress of pending requests;
- Provide efficient and effective problem resolution for callers;
- Initiate system password resets for authorized users;
- Record and track information from initial call to resolution using the Remedy IT Service Management System;
- Assist in collecting data to be used in researching user issues that may indicate larger system problems;
- Prepare statistical reports for management review;
- Provide system documentation and forms as required;
- Run simple system procedures and;
- Perform special projects, as assigned.
Preferred Skills:
- Basic knowledge of City systems (FMS, PMS, CityTime, PIP, CHRMS or Remedy)
- Excellent work ethic and attention to detail
- Excellent verbal and written communication skills
- Excellent telephone skills with a professional demeanor
- Ability to work independently or as part of a team
- Ability to work well and efficiently in a fast-paced environment
- Ability to maintain confidentiality
Additional Information:
#O-161
To Apply:
Applicants may visit the Jobs NYC website: www.nyc.gov/jobs and apply to Job ID: 782547. While all complete applications will be given consideration, only candidates selected for an interview will be contacted.
Hours/Shift:
35 Hours/Day Shift
Work Location:
5 Manhattan West, New York, NY
CLERICAL ASSOCIATE - 10251
Qualification Requirements
A four-year high school diploma or its educational equivalent approved by a State's department of education or a recognized accrediting organization and one year of satisfactory clerical experience.
Skills Requirement
Keyboard familiarity with the ability to type at a minimum of 100 key strokes (20 words) per minute.
The City of New York is an inclusive equal opportunity employer committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic, including but not limited to an individual's sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, veteran status, gender identity, or pregnancy.
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Sourced by ZipRecruiter
Public administration
10,000+ Employees
New York, NY, US
1971
