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Help Desk Associate Jobs in Enfield, CT (NOW HIRING)

Must be 18 years or older The Mackey's Opportunity Mackey's has been helping Connecticut families ... service desk Conduct physical inventories and assist with store resets Support teammates across ...

Garden Center Seasonal Associate

Woodstock, CT

$14.50 - $16.75/hr

Must be 18 years or older The Mackey's Opportunity Mackey's has been helping Connecticut families ... service desk Conduct physical inventories and assist with store resets Support teammates across ...

Service Associate (Full Time)

Willimantic, CT · On-site

$15 - $20/hr

Service Associate If you are a self-motivated individual with a passion for helping people this ... Customer service, cashier, accounting office and/or service desk experience, particularly in a ...

Service Associate (Full Time)

Willimantic, CT · On-site

$15 - $20/hr

If you are a self-motivated individual with a passion for helping people this could be the unique ... Customer service, cashier, accounting office and/or service desk experience, particularly in a ...

Sales Associate (Part-Time/Seasonal)

Woodstock, CT · On-site

$13.25 - $15.50/hr

If you are a self-motivated individual with a passion for helping people this could be the unique ... Customer service, cashier, accounting office and/or service desk experience, particularly in a ...

Sales Associate (Part-Time/Seasonal)

Woodstock, CT · On-site

$13.25 - $15.50/hr

If you are a self-motivated individual with a passion for helping people this could be the unique ... Customer service, cashier, accounting office and/or service desk experience, particularly in a ...

Wellness Sales Associate

Avon, CT · On-site

$18 - $21/hr

... love of helping people. THE ROLE As a Wellness Sales Associate, you're the first and last impression every member has. You'll run the front desk, build real relationships with members, sell ...

Wellness Sales Associate

Avon, CT · On-site

$18 - $21/hr

... love of helping people. THE ROLE As a Wellness Sales Associate, you're the first and last impression every member has. You'll run the front desk, build real relationships with members, sell ...

Ability to sit/stand at desk for prolonged periods of time. * Work schedule generally consists of ... Pre-paid legal coverage, access to experienced attorneys that can help you with any legal issue 24 ...

Showing results 41-60

Help Desk Associate information

See Enfield, CT salary details

$14

$21

$33

How much do help desk associate jobs pay per hour?

As of Aug 8, 2026, the average hourly pay for help desk associate in Enfield, CT is $21.78, according to ZipRecruiter salary data. Most workers in this role earn between $18.03 and $24.38 per hour, depending on experience, location, and employer.

What does a help desk associate do?

A Help Desk Associate provides technical support and assistance to users experiencing issues with computer systems, software, or hardware. They troubleshoot problems, answer questions, and resolve issues either remotely, over the phone, or in person. Help Desk Associates document user interactions, escalate complex problems when necessary, and ensure that users’ technical concerns are addressed in a timely manner. Their goal is to maintain productivity by quickly resolving technical obstacles.

What is the difference between Help Desk Associate vs Technical Support Specialist?

AspectHelp Desk AssociateTechnical Support Specialist
CredentialsHigh school diploma or equivalent; certifications like CompTIA A+Similar certifications; often more technical certifications
Work EnvironmentHelp desk, call centers, on-site supportRemote or on-site technical support, troubleshooting
Employer & IndustryIT service providers, corporate IT departmentsIT companies, software vendors, tech support firms
Search & Comparison IntentCommonly compared for entry-level IT rolesMore technical, troubleshooting focus

The Help Desk Associate primarily handles basic user support and troubleshooting, often in a customer service setting. The Technical Support Specialist typically provides more advanced technical assistance, resolving complex issues. Both roles require similar certifications and work environments, but the Specialist role involves deeper technical knowledge and problem-solving skills.

What are the key skills and qualifications needed to thrive as a help desk associate, and why are they important?

To thrive as a Help Desk Associate, you need a solid understanding of computer systems, troubleshooting techniques, and customer service principles, often supported by a relevant associate degree or certifications like CompTIA A+. Familiarity with ticketing systems (such as ServiceNow or Zendesk), remote desktop tools, and basic networking concepts is typically required. Strong communication, patience, and problem-solving skills help you effectively assist users and de-escalate stressful situations. These competencies are crucial for quickly resolving technical issues, maintaining user satisfaction, and supporting business continuity.
What job categories do people searching Help Desk Associate jobs in Enfield, CT look for? The top searched job categories for Help Desk Associate jobs in Enfield, CT are:
What cities near Enfield, CT are hiring for Help Desk Associate jobs? Cities near Enfield, CT with the most Help Desk Associate job openings:

Garden Center Seasonal Associate

Mackey's

Willimantic, CT

$14.25 - $16.25/hr

Full-time, Part-time

Re-posted 5 days ago


Job description

Description

Grow with Us!

Mackey's is a third-generation family business built on hard work, genuine service, and community - since 1968.


Position: Garden Center Seasonal Retail Associate

Schedule: Seasonal Full-Time and Part-Time | April 1st - July 4th (3-4 months)

Age Requirement: Must be 18 years or older


The Mackey's Opportunity

Mackey's has been helping Connecticut families care for their homes, pets, farms, and gardens for over 55 years. We're not looking for someone to just show up - we're looking for someone who shows up for their teammates and customers. If you take pride in a hard day's work and genuinely enjoy helping others, you will fit right in here. People who share those values tend to love working at Mackey's. People who don't tend to move on - and that's okay too.


What You'll Do

This is a physically demanding, fast-paced, team-oriented role at the heart of our spring and summer garden center season. Each day will be different, and no task is beneath anyone on this team - including management.

Engage customers with enthusiasm, product knowledge, and a genuine desire to help

Water, care for, and merchandise live plants and seasonal products

Receive shipments, stock shelves, and maintain an organized, clean facility

Safely move and handle merchandise - including loading customer vehicles

Operate a cash register and assist customers at the service desk

Conduct physical inventories and assist with store resets

Support teammates across departments as business needs shift throughout the season


Physical Demands

This role requires the ability to lift and transfer merchandise up to 50 lbs., push and pull loads up to 2,000 lbs. using material handling equipment, and perform sustained physical activity including standing, walking, bending, kneeling, squatting, twisting, reaching, and climbing ladders. Work is performed primarily outdoors and within a retail environment subject to seasonal temperatures, weather, and allergens.

Requirements


What You Must Bring

We can teach product knowledge - we can't teach character. These are the non-negotiables:

A selfless attitude - you put the customer and your team before yourself

Personal accountability - you own your responsibilities without being reminded

A strong work ethic - you bring your best energy on day one and on day 90

Dependability - your teammates count on you to show up ready, on time, every shift

Respect for every person - customers, teammates, and vendors alike

The ability to stay composed, positive, and solutions-focused when it gets busy


What Makes You a Standout

Prior experience in a physically demanding retail, outdoor, or agricultural environment

Customer service, cashier, or service desk experience

Horticulture, gardening, landscaping, or plant care knowledge

Clear, tactful communication skills - written and verbal

Experience leading a team, project, or volunteering in a community setting


Pre-Employment Requirements

Candidates must be willing to comply with pre-employment screening, which may include drug testing, reference verification, and a background check.