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Help Desk Associate Jobs in Denver, CO (NOW HIRING)

Help Desk Support I

Denver, CO · On-site

$20.50 - $27.75/hr

Position: Help Desk Support I Client: OIT Location: Denver, Colorado 8020 REQ ID: RQS2017-7111 ... May require an associate's degree in a related area and at least 1 year or equivalent experience in ...

Help Desk Technician

Lafayette, CO · On-site

$20.75 - $28/hr

As a member of the Information Technology team, the Help Desk Technician supports company-managed ... Associate's or Bachelor's degree a plus. Success Criteria: * Demonstrated ability to prioritize ...

Help Desk Technician

Lafayette, CO

$20.75 - $28/hr

As a member of the Information Technology team, the Help Desk Technician supports company-managed ... Associate's or Bachelor's degree a plus. Success Criteria: * Demonstrated ability to prioritize ...

Help Desk Technician

Lafayette, CO · On-site

$20.75 - $28/hr

As a member of the Information Technology team, the Help Desk Technician supports company-managed ... Associate's or Bachelor's degree a plus. Success Criteria: * Demonstrated ability to prioritize ...

We need a team member to help facilitate our member's experience! The Front Desk Associate will greet and direct members, guests and staff as they enter the gym. This position will provide assistance ...

Help Desk Support I

Golden, CO · On-site

$20.75 - $28/hr

Help Desk Support I Location: Golden, CO Duration: 5 Month+ Assignment Provides support to end ... May require an associate degree in a related area and at least 1 year or equivalent experience in ...

8-11 Help Desk Analyst

Denver, CO · On-site

$25 - $37/hr

100% remote must live in CO currently Our direct client has an opening for a Help Desk Analyst ... Novice (1-3 Years) No Associate's Degree Associate's degree in a related area and at least 1 year ...

1.20 Help Desk Support

Golden, CO · On-site

$25 - $31/hr

Our direct client has an opening for a Help Desk Support 62595 This position is up to 5 months with ... May require an associate degree in a related area and at least 1 year or equivalent experience in ...

Are you a motivated leader who is passionate about fitness and helping others become their best selves? SPENGA is looking for a Part Time Front Desk Associate who thrives in a dynamic, community ...

... seeking an Help Desk/ IT Support Analyst to provide hands-on IT and end-user support in a ... Associate's or Bachelor's degree in Computer Science, IT, or equivalent experience. Preferred:

Help Desk Support II

Denver, CO · On-site

$20.50 - $27.75/hr

USITSOL has been helping clients innovate across all phases of the application lifecycle for over a ... May require an associate's degree in a related area and at least 3years of experience in the field ...

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Help Desk Associate information

See Denver, CO salary details

$14

$22

$34

How much do help desk associate jobs pay per hour?

As of Sep 9, 2026, the average hourly pay for help desk associate in Denver, CO is $22.09, according to ZipRecruiter salary data. Most workers in this role earn between $18.32 and $24.76 per hour, depending on experience, location, and employer.

What does a help desk associate do?

A Help Desk Associate provides technical support and assistance to users experiencing issues with computer systems, software, or hardware. They troubleshoot problems, answer questions, and resolve issues either remotely, over the phone, or in person. Help Desk Associates document user interactions, escalate complex problems when necessary, and ensure that users’ technical concerns are addressed in a timely manner. Their goal is to maintain productivity by quickly resolving technical obstacles.

What are the key skills and qualifications needed to thrive as a help desk associate, and why are they important?

To thrive as a Help Desk Associate, you need a solid understanding of computer systems, troubleshooting techniques, and customer service principles, often supported by a relevant associate degree or certifications like CompTIA A+. Familiarity with ticketing systems (such as ServiceNow or Zendesk), remote desktop tools, and basic networking concepts is typically required. Strong communication, patience, and problem-solving skills help you effectively assist users and de-escalate stressful situations. These competencies are crucial for quickly resolving technical issues, maintaining user satisfaction, and supporting business continuity.

What is the difference between Help Desk Associate vs Technical Support Specialist?

AspectHelp Desk AssociateTechnical Support Specialist
CredentialsHigh school diploma or equivalent; certifications like CompTIA A+Similar certifications; often more technical certifications
Work EnvironmentHelp desk, call centers, on-site supportRemote or on-site technical support, troubleshooting
Employer & IndustryIT service providers, corporate IT departmentsIT companies, software vendors, tech support firms
Search & Comparison IntentCommonly compared for entry-level IT rolesMore technical, troubleshooting focus

The Help Desk Associate primarily handles basic user support and troubleshooting, often in a customer service setting. The Technical Support Specialist typically provides more advanced technical assistance, resolving complex issues. Both roles require similar certifications and work environments, but the Specialist role involves deeper technical knowledge and problem-solving skills.

What are the most commonly searched types of Help Desk jobs in Denver, CO?

The most popular types of Help Desk jobs in Denver, CO are:

What are popular job titles related to Help Desk Associate jobs in Denver, CO?

For Help Desk Associate jobs in Denver, CO, the most frequently searched job titles are:

What job categories do people searching Help Desk Associate jobs in Denver, CO look for?

The top searched job categories for Help Desk Associate jobs in Denver, CO are:

What cities near Denver, CO are hiring for Help Desk Associate jobs?

Cities near Denver, CO with the most Help Desk Associate job openings:

Infographic showing various Help Desk Associate job openings in Denver, CO as of August 2026, with employment types broken down into 1% As Needed, 74% Full Time, 22% Part Time, and 3% Contract. Highlights an 82% Physical, 2% Hybrid, and 16% Remote job distribution, with an average salary of $45,955 per year, or $22.1 per hour.

Help Desk Support I

Denver, CO • On-site

Ask IT consulting
IT Services • 51 - 200 employees

$20.50 - $27.75/hr

Full-time

Re-posted 7 days ago


Job description

Company Description

Ask IT Consulting Inc. visualizes itself as a leader in IT services and staffing in coming years. With strong dedication and commitment of our employees, we would surpass all our competitors establishing the wider channel of media marketing building a better connection with clients.

Job Description

Position: Help Desk Support I

Client: OIT

Location: Denver, Colorado 8020

REQ ID: RQS2017-7111

Duration: 2 + Months

Complete Description: Provides support to end users on a variety of issues. Identifies, researches, and resolves technical problems. Responds to telephone calls, email and personnel requests for technical support. Documents, tracks and monitors the problem to ensure a timely resolution. May require an associate's degree in a related area and at least 1 year or equivalent experience in the field or in a related area. Has knowledge of commonly-used concepts, practices, and procedures within a particular field. Relies on instructions and pre-established guidelines to perform the functions of the job. Primary job functions do not typically require exercising independent judgment.


Qualifications

Qualifications:

The Service Desk is responsible for Tier I support. The temporary positions include Tier 1 as well as answering all incoming calls to the Service Desk. Due to the importance and high visibility of this position, it is expected that a person coming in to the Service Desk have basic troubleshooting skills of computer systems and software, customer service skills and knowledge of answering phones in a call center environment.

Additional Information

Thanks and Regards,

Jane Morgan


Ask IT Consulting logo

About Ask IT Consulting

Sourced by ZipRecruiter

Ask IT Consulting, based in Holtsville, NY, US, is a dynamic player in the IT and business solutions industry. Their services portfolio, as outlined on their official website (askitc.com), spans across a broad spectrum which includes IT consulting, talent management, digital and technology solutions. Founded with the goal to provide clients with the highest quality IT services, the company has steadily evolved and expanded as a leading resource, maintaining a powerful presence in the fields of information technology and business solutions alike. Ask IT Consulting believes firmly in its core values, which pivots upon integrity, excellence, respect, commitment, and diversity. As part of its mission, the company strives to deliver innovative and effective solutions for their clients that are tailored to meet their unique needs and objectives.

Industry

It services

Company size

51 - 200 Employees

Headquarters location

Holtsville, NY, US

Year founded

2008

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