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Help Desk Associate Jobs in Avon, MA (NOW HIRING)

PB consulting

Helpdesk Administrator

North Scituate, MA · On-site

Associate's or Bachelor's degree in Information Technology, Computer Science, or a related field, or equivalent work experience. * 2+ years of experience in Help Desk, Service Desk, Desktop Support ...

PB consulting

Helpdesk Administrator

Newtonville, MA · On-site

Associate's or Bachelor's degree in Information Technology, Computer Science, or a related field, or equivalent work experience. * 2+ years of experience in Help Desk, Service Desk, Desktop Support ...

PB consulting

Helpdesk Administrator

Holbrook, MA · On-site

Associate's or Bachelor's degree in Information Technology, Computer Science, or a related field, or equivalent work experience. * 2+ years of experience in Help Desk, Service Desk, Desktop Support ...

PB consulting

Helpdesk Administrator

Readville, MA · On-site

Associate's or Bachelor's degree in Information Technology, Computer Science, or a related field, or equivalent work experience. * 2+ years of experience in Help Desk, Service Desk, Desktop Support ...

PB consulting

Helpdesk Administrator

Hyde Park, MA · On-site

Associate's or Bachelor's degree in Information Technology, Computer Science, or a related field, or equivalent work experience. * 2+ years of experience in Help Desk, Service Desk, Desktop Support ...

PB consulting

Helpdesk Administrator

Winter Hill, MA · On-site

Associate's or Bachelor's degree in Information Technology, Computer Science, or a related field, or equivalent work experience. * 2+ years of experience in Help Desk, Service Desk, Desktop Support ...

PB consulting

Helpdesk Administrator

Somerville, MA · On-site

Associate's or Bachelor's degree in Information Technology, Computer Science, or a related field, or equivalent work experience. * 2+ years of experience in Help Desk, Service Desk, Desktop Support ...

PB consulting

Helpdesk Administrator

Cambridge, MA · On-site

Associate's or Bachelor's degree in Information Technology, Computer Science, or a related field, or equivalent work experience. * 2+ years of experience in Help Desk, Service Desk, Desktop Support ...

PB consulting

Helpdesk Administrator

Medfield, MA · On-site

Associate's or Bachelor's degree in Information Technology, Computer Science, or a related field, or equivalent work experience. * 2+ years of experience in Help Desk, Service Desk, Desktop Support ...

PB consulting

Helpdesk Administrator

Arlington, MA · On-site

Associate's or Bachelor's degree in Information Technology, Computer Science, or a related field, or equivalent work experience. * 2+ years of experience in Help Desk, Service Desk, Desktop Support ...

PB consulting

Helpdesk Administrator

Rockland, MA · On-site

Associate's or Bachelor's degree in Information Technology, Computer Science, or a related field, or equivalent work experience. * 2+ years of experience in Help Desk, Service Desk, Desktop Support ...

PB consulting

Helpdesk Administrator

Mattapan, MA · On-site

Associate's or Bachelor's degree in Information Technology, Computer Science, or a related field, or equivalent work experience. * 2+ years of experience in Help Desk, Service Desk, Desktop Support ...

PB consulting

Helpdesk Administrator

Waban, MA · On-site

Associate's or Bachelor's degree in Information Technology, Computer Science, or a related field, or equivalent work experience. * 2+ years of experience in Help Desk, Service Desk, Desktop Support ...

PB consulting

Helpdesk Administrator

Babson Park, MA · On-site

Associate's or Bachelor's degree in Information Technology, Computer Science, or a related field, or equivalent work experience. * 2+ years of experience in Help Desk, Service Desk, Desktop Support ...

PB consulting

Helpdesk Administrator

Norwell, MA · On-site

Associate's or Bachelor's degree in Information Technology, Computer Science, or a related field, or equivalent work experience. * 2+ years of experience in Help Desk, Service Desk, Desktop Support ...

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All JobsHelp Desk Associate JobsHelp Desk Associate Jobs in Avon, MA

Help Desk Associate information

See Avon, MA salary details

$14

$21

$33

How much do help desk associate jobs pay per hour?

As of Aug 18, 2026, the average hourly pay for help desk associate in Avon, MA is $21.89, according to ZipRecruiter salary data. Most workers in this role earn between $18.12 and $24.52 per hour, depending on experience, location, and employer.

What does a help desk associate do?

A Help Desk Associate provides technical support and assistance to users experiencing issues with computer systems, software, or hardware. They troubleshoot problems, answer questions, and resolve issues either remotely, over the phone, or in person. Help Desk Associates document user interactions, escalate complex problems when necessary, and ensure that users’ technical concerns are addressed in a timely manner. Their goal is to maintain productivity by quickly resolving technical obstacles.

What are the key skills and qualifications needed to thrive as a help desk associate, and why are they important?

To thrive as a Help Desk Associate, you need a solid understanding of computer systems, troubleshooting techniques, and customer service principles, often supported by a relevant associate degree or certifications like CompTIA A+. Familiarity with ticketing systems (such as ServiceNow or Zendesk), remote desktop tools, and basic networking concepts is typically required. Strong communication, patience, and problem-solving skills help you effectively assist users and de-escalate stressful situations. These competencies are crucial for quickly resolving technical issues, maintaining user satisfaction, and supporting business continuity.

What is the difference between Help Desk Associate vs Technical Support Specialist?

AspectHelp Desk AssociateTechnical Support Specialist
CredentialsHigh school diploma or equivalent; certifications like CompTIA A+Similar certifications; often more technical certifications
Work EnvironmentHelp desk, call centers, on-site supportRemote or on-site technical support, troubleshooting
Employer & IndustryIT service providers, corporate IT departmentsIT companies, software vendors, tech support firms
Search & Comparison IntentCommonly compared for entry-level IT rolesMore technical, troubleshooting focus

The Help Desk Associate primarily handles basic user support and troubleshooting, often in a customer service setting. The Technical Support Specialist typically provides more advanced technical assistance, resolving complex issues. Both roles require similar certifications and work environments, but the Specialist role involves deeper technical knowledge and problem-solving skills.

What cities near Avon, MA are hiring for Help Desk Associate jobs?

Cities near Avon, MA with the most Help Desk Associate job openings:

Help Desk Associate jobs near you
Infographic showing various Help Desk Associate job openings in Avon, MA as of August 2026, with employment types broken down into 1% As Needed, 71% Full Time, 23% Part Time, and 5% Contract. Highlights an 88% Physical, 2% Hybrid, and 10% Remote job distribution, with an average salary of $45,526 per year, or $21.9 per hour.

Blink Fitness Front Desk Associate

Blink Fitness

Medford, MA • On-site

$14.50 - $18.75/hr

Other

Re-posted 15 days ago

Blink Fitness rating

4.4

Company rating: 4.4 out of 10

Based on 13 frontline employees who took The Breakroom Quiz

59th of 63 rated gym and leisure clubs

Job description

JOB OVERVIEW:
At Blink, this role is called a Moodlifter, but until that is a word job seekers are typing into Google, we will stick with using the more widely known title of Front Desk Associate! What is a Moodlifter you ask? Moodlifters are the people who greet each of our members with ear to ear smiles, over the top enthusiasm and pretty much know everyone in the gym by name. They will run to open the door for you in a driving rainstorm and change a channel so you don't miss a minute of the big game. They consistently go above and beyond and you can't help but smile when you see them.
RESPONSIBILITIES:
  • Greet every member and guest with enthusiasm and a smile
  • Tours potential members around the club with the goal of signing up the person for a membership
  • Answer phone calls in a professional and energetic manner
  • Execute all opening/closing operational procedures to ensure the club runs smoothly
  • Handles members requests and concerns with a sense of urgency
  • Actively participates in ensuring the club is spotless
  • Signs members up for their startup sessions with Blink Personal Trainers
QUALIFICATIONS:
  • Enthusiastic, energetic, friendly and personable
  • Excellent verbal and written communication skills
  • World class customer service skills
  • Works hard, multi-tasks and a problem solver
  • Passion for the Blink brand
COMPENSATION AND BENEFITS:
  • Complimentary Blink Membership

**This job posting is for a position in a gym owned and operated by an independent franchisee, not Blink Holdings Inc. This means the independent franchisee, and not Blink Holdings Inc., is alone responsible for all employment related matters in the gym including, among other things, setting any requirements for this job and all decisions concerning hiring, firing, discipline, supervisions, staffing and scheduling. Blink Holdings Inc. will not receive a copy of any application you submit for this job posting and will have no control over whether you receive an interview and/or are ultimately hired, does not control and is not responsible for the employment policies and practices of independent franchisees, and does not employ independent franchisees' employees. If you are hired for this job posting, the independent franchisee, and not Blink Holdings Inc. will be your employer.**

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