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Help Desk Admin Jobs in Florida (NOW HIRING)

Robert Half

Help Desk/Desktop Support Analyst

Melbourne, FL · On-site

$34.84 - $40.34/hr

We are looking for a Help Desk/Desktop Support Analyst to join a team supporting modern workplace ... Support and administer core Microsoft 365 services, including collaboration, email, file sharing ...

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Help Desk Admin information

See Florida salary details

$25.8K

$41.8K

$57.2K

How much do help desk admin jobs pay per year?

As of Aug 22, 2026, the average yearly pay for help desk admin in Florida is $41,789.00, according to ZipRecruiter salary data. Most workers in this role earn between $33,300.00 and $49,300.00 per year, depending on experience, location, and employer.
Help Desk Admin jobs near you
Infographic showing various Help Desk Admin job openings in Florida as of August 2026, with employment types broken down into 1% As Needed, 71% Full Time, 24% Part Time, and 4% Contract. Highlights an 84% Physical, 3% Hybrid, and 13% Remote job distribution, with an average salary of $41,789 per year, or $20.1 per hour.

Help Desk Technician (Level 2)

Medlink Management Services, Inc.

Lake Butler, FL • On-site

$18.25 - $24.75/hr

Full-time

Posted 7 days ago

Job description

Description:

Description

Lake Butler Hospital is a critical access hospital providing 24-hour emergency services, inpatient hospitalization, inpatient short-term rehab, outpatient rehabilitation services, laboratory, and radiology services to Union County and the surrounding counties. We are devoted to providing all members of our community with premier-quality health care in a compassionate and inviting environment.


We are seeking an experienced Help Desk Support Technician (Level 2) to provide advanced technical support and resolve escalated issues for internal users. This position is responsible for diagnosing and resolving complex hardware, software, and network-related problems that require advanced technical knowledge and troubleshooting skills. The role will also collaborate with network administrators and other IT professionals to support and maintain IT infrastructure, while providing guidance and mentorship to Level 1 support staff. The ideal candidate will demonstrate strong technical expertise, critical-thinking and problem-solving skills, and a commitment to delivering efficient, high-quality technical support.


Please note: This is not a remote or hybrid position.


Essential Duties & Responsibilities

  • Escalation Support: Resolve complex tickets escalated by Level 1 technicians.
  • Advanced Troubleshooting: Diagnose deep operating system, registry, and hardware failures.
  • Network & Infrastructure: Troubleshoot local network connectivity, VPNs, and server access.
  • System Administration: Manage user permissions, groups, and policies in Active Directory.
  • Deployment: Configure, image, and deploy new employee workstations and hardware.
  • Mentorship: Provide guidance and technical training to Level 1 support team members.
  • Root Cause Analysis: Identify recurring technical trends to prevent systemic IT issues. [
Requirements:

Qualifications & Skills

  • Education: Associate or Bachelor's degree in IT, or equivalent professional experience.
  • Certifications: CompTIA Network+, Security+, Microsoft Certified, or Cisco CCNA preferred.
  • Experience: 2–5 years of dedicated IT help desk or desktop support experience.
  • Technical Depth: Advanced knowledge of Windows/macOS deployment and enterprise networking.
  • Admin Tools: Proficiency with Active Directory, Group Policy, and MDM solutions.
  • Soft Skills: Strong analytical problem-solving, time management, and communication skills.

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