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Help Automotive Technical Support Jobs in Virginia

System One

Technical Support Analyst

Merrifield, VA · On-site

Job Title: Technical Support Analyst Location: Vienna, VA (Onsite) Position Type: Multi-year ... We help clients get work done more efficiently and economically, without compromising quality.

System One

Technical Support Analyst

Merrifield, VA · On-site

Job Title: Technical Support Analyst Location: Vienna, VA (Onsite) Position Type: Multi-year ... We help clients get work done more efficiently and economically, without compromising quality.

nLeague

Technical Support Analyst

Richmond, VA · On-site

Helpdesk Support & Ticketing Systems Proficient in evaluating, routing, prioritizing, and resolving technical issues using helpdesk platforms. * Hardware & Software Troubleshooting Hands-on ...

Canon Careers

Technical Support Engineer

Chesapeake, VA · Hybrid

$50K - $87K/yr

The TSE also acts as a third tier technical support agent for escalated issues from Operations and ... Our team is comprised of a wide variety of people in positions that help our employees grow and ...

nLeague

Technical Support Analyst

Colonial Heights, VA · On-site

$25 - $30/hr

Technical Support Analyst Client: VSU Location: 2430 Pine Forest Dr, Colonial Heights, VA 23834 ... Contribute to our internal "How-To" guides to help users (and the team) help themselves. Technical ...

AvePoint

Technical Support Analyst

Richmond, VA · On-site +1

What You'll Be Doing As a Support Engineer, you'll be on the front lines of customer interaction, helping our enterprise clients tackle technical challenges within our software ecosystem. Collaborate ...

AvePoint

Technical Support Analyst

Richmond, VA · On-site

What You'll Be Doing As a Support Engineer, you'll be on the front lines of customer interaction, helping our enterprise clients tackle technical challenges within our software ecosystem. Collaborate ...

Steamboat Group

Help Desk Specialist

Glen Allen, VA

Technical Support Specialist Location: Glen Allen Office Work Arrangement: This will be a fully in ... Monitor, respond to and update/close work orders, calls and tickets assigned to the help desk.

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Help Automotive Technical Support information

What is the difference between Help Automotive Technical Support vs Automotive Service Advisor?

AspectHelp Automotive Technical SupportAutomotive Service Advisor
Primary RoleProvides technical assistance and troubleshooting for automotive issues, often remotely or via phoneInteracts directly with customers to explain repairs, recommend services, and schedule maintenance
Required SkillsTechnical automotive knowledge, problem-solving, communication skillsCustomer service, communication, basic automotive knowledge
Work EnvironmentCall centers, technical support departments, remote supportDealerships, service centers, face-to-face customer interactions
CertificationsAutomotive Service Excellence (ASE) certifications often preferredCustomer service experience, automotive knowledge beneficial

Help Automotive Technical Support focuses on diagnosing and resolving automotive issues through technical expertise, often remotely. Automotive Service Advisors primarily serve as the communication link between customers and technicians, explaining repairs and recommending services. While both roles require automotive knowledge, technical support emphasizes troubleshooting skills, whereas service advisors focus on customer interaction and sales.

What cities in Virginia are hiring for Help Automotive Technical Support jobs?

Cities in Virginia with the most Help Automotive Technical Support job openings:

Help Automotive Technical Support jobs near you

Technical Support Analyst

Merrifield, VA • On-site

System One
Business Consulting Services • 5 - 10K employees
Learn more about System Oneexternal

Other

Medical, Dental, Vision, Life, Retirement

Posted 11 days ago

Job description

Job Title: Technical Support Analyst
Location: Vienna, VA (Onsite)
Position Type: Multi-year contract
Great opportunity with top-tier financial company!
Responsibilities

  • Provide technical support for desktop and hardware issues, including imaging and deploying laptops and desktops for onboarding
  • Support break/fix hardware troubleshooting and repair, managing issues from start to finish
  • Test and validate returned devices through the return merchandise authorization (RMA) process
  • Manage IT asset recovery efforts through return and offboarding tickets, including device scanning in and out
  • Fulfill software installation, updates, and troubleshooting requests
  • Support virtual environment tasks such as VM requests and related issues
  • Work on-site at headquarters five days a week, ensuring timely and effective technical support

Requirements
  • 1-5+ years of desktop/technical support experience
  • Experience with the ServiceNow ticketing system or equivalent
  • Strong communication skills with the ability to provide daily updates and status reports
  • Proficiency in imaging, deploying, and troubleshooting laptops and desktops
  • Ability to support hardware and software troubleshooting end-to-end
  • Comfortable working onsite at headquarters

Nice to Have
  • Financial/Banking industry experience
 

System One, and its subsidiaries including Joulé and Mountain Ltd., are leaders in delivering outsourced services and workforce solutions across North America. We help clients get work done more efficiently and economically, without compromising quality. System One not only serves as a valued partner for our clients, but we offer eligible employees health and welfare benefits coverage options including medical, dental, vision, spending accounts, life insurance, voluntary plans, as well as participation in a 401(k) plan.

System One is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, age, national origin, disability, family care or medical leave status, genetic information, veteran status, marital status, or any other characteristic protected by applicable federal, state, or local law.

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Ref: #851-Rockville-S1

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About System One

Sourced by ZipRecruiter

System One helps employers get work done more efficiently and economically without compromising quality. Over our 35+ year history, we've helped connect thousands of talented people with innovative companies. The excitement of a perfect fit motivates us every single day.

Industry

Business consulting services and recruiting and staffing services

Company size

5,001 - 10,000 Employees

Headquarters location

Pittsburgh, PA, US

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