Austin, TX · On-site
$18 - $20/hr
Overview At Help at Home, we believe everyone deserves the opportunity to live safely and independently in their own home. Our teams support individuals from diverse backgrounds and communities, and ...
Austin, TX · On-site
$18 - $20/hr
Overview At Help at Home, we believe everyone deserves the opportunity to live safely and independently in their own home. Our teams support individuals from diverse backgrounds and communities, and ...
We believe care is more than the service we provide to patients who need help at home. It also means caring for our Reliant at Home family, the families and loved ones of the patients we serve, our ...
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We believe care is more than the service we provide to patients who need help at home. It also means caring for our Reliant at Home family, the families and loved ones of the patients we serve, our ...
$14 - $18/hr
We believe care is more than the service we provide to patients who need help at home. It also means caring for our Reliant at Home family, the families and loved ones of the patients we serve, our ...
Quick apply
$14 - $18/hr
We believe care is more than the service we provide to patients who need help at home. It also means caring for our Reliant at Home family, the families and loved ones of the patients we serve, our ...
$13.25 - $17/hr
We believe care is more than the service we provide to patients who need help at home. It also means caring for our Reliant at Home family, the families and loved ones of the patients we serve, our ...
Quick apply
$13.25 - $17/hr
We believe care is more than the service we provide to patients who need help at home. It also means caring for our Reliant at Home family, the families and loved ones of the patients we serve, our ...
El Paso, TX · On-site
We believe care is more than the service we provide to patients who need help at home. It also means caring for our Reliant at Home family, the families and loved ones of the patients we serve, our ...
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El Paso, TX · On-site
We believe care is more than the service we provide to patients who need help at home. It also means caring for our Reliant at Home family, the families and loved ones of the patients we serve, our ...
Fort Worth, TX · On-site
We believe care is more than the service we provide to patients who need help at home. It also means caring for our Reliant at Home family, the families and loved ones of the patients we serve, our ...
Quick apply
Fort Worth, TX · On-site
We believe care is more than the service we provide to patients who need help at home. It also means caring for our Reliant at Home family, the families and loved ones of the patients we serve, our ...
We believe care is more than the service we provide to patients who need help at home. It also means caring for our Reliant at Home family, the families and loved ones of the patients we serve, our ...
Quick apply
We believe care is more than the service we provide to patients who need help at home. It also means caring for our Reliant at Home family, the families and loved ones of the patients we serve, our ...
$25.50 - $32.50/hr
We believe care is more than the service we provide to patients who need help at home. It also means caring for our Reliant at Home family, the families and loved ones of the patients we serve, our ...
Quick apply
$25.50 - $32.50/hr
We believe care is more than the service we provide to patients who need help at home. It also means caring for our Reliant at Home family, the families and loved ones of the patients we serve, our ...
$17 - $22.75/hr
We believe care is more than the service we provide to patients who need help at home. It also means caring for our Reliant at Home family, the families and loved ones of the patients we serve, our ...
Quick apply
$17 - $22.75/hr
We believe care is more than the service we provide to patients who need help at home. It also means caring for our Reliant at Home family, the families and loved ones of the patients we serve, our ...
$42.50 - $54.75/hr
We believe care is more than the service we provide to patients who need help at home. It also means caring for our Reliant at Home family, the families and loved ones of the patients we serve, our ...
Quick apply
$42.50 - $54.75/hr
We believe care is more than the service we provide to patients who need help at home. It also means caring for our Reliant at Home family, the families and loved ones of the patients we serve, our ...
We believe care is more than the service we provide to patients who need help at home. It also means caring for our Reliant at Home family, the families and loved ones of the patients we serve, our ...
Quick apply
We believe care is more than the service we provide to patients who need help at home. It also means caring for our Reliant at Home family, the families and loved ones of the patients we serve, our ...
Tyler, TX · On-site
We believe care is more than the service we provide to patients who need help at home. It also means caring for our Reliant at Home family, the families and loved ones of the patients we serve, our ...
Quick apply
Tyler, TX · On-site
We believe care is more than the service we provide to patients who need help at home. It also means caring for our Reliant at Home family, the families and loved ones of the patients we serve, our ...
$26.75 - $34.25/hr
We believe care is more than the service we provide to patients who need help at home. It also means caring for our Reliant at Home family, the families and loved ones of the patients we serve, our ...
Quick apply
$26.75 - $34.25/hr
We believe care is more than the service we provide to patients who need help at home. It also means caring for our Reliant at Home family, the families and loved ones of the patients we serve, our ...
Tyler, TX · On-site
We believe care is more than the service we provide to patients who need help at home. It also means caring for our Reliant at Home family, the families and loved ones of the patients we serve, our ...
Quick apply
Tyler, TX · On-site
We believe care is more than the service we provide to patients who need help at home. It also means caring for our Reliant at Home family, the families and loved ones of the patients we serve, our ...
Rockwall, TX · On-site
$41.75 - $54/hr
We believe care is more than the service we provide to patients who need help at home. It also means caring for our Reliant at Home family, the families and loved ones of the patients we serve, our ...
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Rockwall, TX · On-site
$41.75 - $54/hr
We believe care is more than the service we provide to patients who need help at home. It also means caring for our Reliant at Home family, the families and loved ones of the patients we serve, our ...
Gun Barrel City, TX · On-site
$23.50 - $30/hr
We believe care is more than the service we provide to patients who need help at home. It also means caring for our Reliant at Home family, the families and loved ones of the patients we serve, our ...
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Gun Barrel City, TX · On-site
$23.50 - $30/hr
We believe care is more than the service we provide to patients who need help at home. It also means caring for our Reliant at Home family, the families and loved ones of the patients we serve, our ...
Austin, TX · On-site
$21 - $24/hr
Cultivate and maintain strong relationships with key clients, providing tailored solutions that align with their business needs to drive account growth Act as a representative for Help at Home within ...
Austin, TX · On-site
$21 - $24/hr
Cultivate and maintain strong relationships with key clients, providing tailored solutions that align with their business needs to drive account growth Act as a representative for Help at Home within ...
We believe care is more than the service we provide to patients who need help at home. It also means caring for our Reliant at Home family, the families and loved ones of the patients we serve, our ...
Quick apply
We believe care is more than the service we provide to patients who need help at home. It also means caring for our Reliant at Home family, the families and loved ones of the patients we serve, our ...
We believe care is more than the service we provide to patients who need help at home. It also means caring for our Reliant at Home family, the families and loved ones of the patients we serve, our ...
Quick apply
We believe care is more than the service we provide to patients who need help at home. It also means caring for our Reliant at Home family, the families and loved ones of the patients we serve, our ...
We believe care is more than the service we provide to patients who need help at home. It also means caring for our Reliant at Home family, the families and loved ones of the patients we serve, our ...
Quick apply
We believe care is more than the service we provide to patients who need help at home. It also means caring for our Reliant at Home family, the families and loved ones of the patients we serve, our ...
$8.51 - $9.73
11% of jobs
$9.73 - $10.95
2% of jobs
$10.95 - $12.17
2% of jobs
$12.17 - $13.40
8% of jobs
$13.52 is the 25th percentile. Wages below this are outliers.
$13.40 - $14.62
18% of jobs
The median wage is $15.66 / hr.
$14.62 - $15.84
11% of jobs
$16.72 is the 75th percentile. Wages above this are outliers.
$15.84 - $17.06
33% of jobs
$17.06 - $18.28
14% of jobs
$18.28 - $19.50
1% of jobs
$19.50 - $20.73
0% of jobs
$20.73 - $21.95
1% of jobs
$8
$15
$21
| Aspect | Help At Home | Personal Care Aide |
|---|---|---|
| Certifications | Typically requires a state-specific certification or training | Often requires a Certified Nursing Assistant (CNA) or similar certification |
| Work Environment | Home-based care, assisting clients in their residences | Home or facility-based, providing personal care services |
| Employer & Industry | Home healthcare agencies, senior care services | Hospitals, nursing homes, home health agencies |
| Common Search & Comparison | Help At Home vs Personal Care Aide |
Help At Home and Personal Care Aide roles both involve providing in-home support to clients, assisting with daily activities. However, Help At Home is a broader term that may include various caregiving services, while Personal Care Aide typically refers to those with specific certifications like CNA. Both roles are essential in the home healthcare industry and often overlap in duties, but certifications and work settings can differ.
$18 - $20/hr
Other
Medical, Dental, Vision, Retirement, PTO
Posted 8 days ago
5.7
Based on 180 frontline employees who took The Breakroom Quiz
150th of 239 rated social care providers
Overview
At Help at Home, we believe everyone deserves the opportunity to live safely and independently in their own home. Our teams support individuals from diverse backgrounds and communities, and we are committed to creating a workplace where employees feel respected, supported, and empowered to make a difference.
As a Contact Center Coordinator, you will play an important role in connecting caregivers, clients, and internal teams. You will help ensure caregiver visits are properly staffed, scheduling changes are handled quickly, and client concerns are addressed with professionalism and compassion.
This role is ideal for someone who enjoys helping people, thrives in a collaborative and fast paced environment, and values meaningful work that directly impacts the lives of others.
Help at Home is hiring a Remote Contact Center Coordinator! We offer weekly pay between $18.00-$20.00 an hour! 2nd Shift days and hours - Monday, Tuesday, Thursday, Friday, Sunday- 2pm-10pm EST
Responsibilities
What You'll Do:
Serve as a central point of contact for caregivers, clients, and internal teams, providing timely and professional support
Confirm caregiver arrival for scheduled visits and help ensure clients receive the care they expect
Coordinate scheduling updates, caregiver call outs, and staffing support for new and existing cases
Respond to urgent escalations and client concerns, ensuring issues are handled quickly and appropriately
Support incident reporting and documentation to maintain accurate records and ensure quality care
Collaborate with teams across markets to resolve inquiries and provide guidance on company policies and procedures
Maintain accurate documentation of calls, inquiries, and resolutions in company systems
Support quality assurance through call and documentation reviews
Qualifications
What You'll Bring:
High School Diploma or GED required
Previous customer service experience and working remote required
Scheduling or workforce coordination experience preferred
Strong communication and interpersonal skills with the ability to work with individuals from diverse backgrounds and experiences
Ability to stay organized and manage multiple priorities in a fast paced environment
Strong attention to detail and problem solving skills
Ability to maintain confidentiality and handle sensitive information in compliance with HIPAA
Proficiency in Microsoft Office
Availability to work weekends and holidays as needed
Benefits
Help at Home offers a comprehensive benefits package designed to support the health, financial well being, and work life balance of our employees.
Benefits may include:
Medical, dental, and vision insurance
401(k) retirement plan
Paid time off and paid holidays
Career growth and advancement opportunities
Employee assistance program and wellness resources
The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions upon request.
Help At Home is an Equal Employment Opportunity (EEO) employer and welcomes all qualified applicants. Applicants will receive fair and impartial consideration without regard to race, sex, color, religion, national origin, age, disability, veteran status, genetic data, or religion or other legally protected status.
Pay Range
USD $18.00 - USD $20.00 /Hr.
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