ZipRecruiter

Log In

1

Heb Customer Service Jobs (NOW HIRING)

HEB

Drugstore - Customer Service Rep - Part time

Humble, TX

$13.75 - $18.75/hr

As a Customer Service Representative, you'll be responsible for providing a well-stocked and well-maintained department while providing superior customer service. You'll stock and properly rotate ...

next page

Showing results 1-20

All JobsHeb Customer Service Jobs

Heb Customer Service information

See salary details

$9

$18

$26

How much do heb customer service jobs pay per hour?

As of Jun 15, 2026, the average hourly pay for heb customer service in the United States is $18.80, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.91 per hour, depending on experience, location, and employer.

How much does H-E-B pay per hour in Texas?

H-E-B customer service associates typically earn around $12 to $15 per hour, depending on experience and location. Starting pay may be lower for entry-level positions, with opportunities for raises and advancement based on performance. The pay rate can vary based on store policies and regional labor standards.

What does a customer service rep at H-E-B do?

A customer service representative at H-E-B assists customers by answering questions, resolving issues, and providing information about products and services. They often handle transactions at checkout, maintain store cleanliness, and use point-of-sale systems to process sales efficiently.

How much do service leads at H-E-B make?

Service leads at H-E-B typically earn an average hourly wage of around $14 to $18, depending on experience and location. They are responsible for supervising staff, ensuring customer satisfaction, and maintaining store operations, often requiring strong leadership and communication skills.

What are some common challenges faced by H-E-B Customer Service Representatives, and how can they be managed?

H-E-B Customer Service Representatives often encounter high customer volumes, especially during peak shopping hours or promotional events, which can make multitasking and time management challenging. Additionally, handling difficult or dissatisfied customers requires strong communication and problem-solving skills. Supportive team dynamics and comprehensive training at H-E-B help staff manage these challenges effectively, and employees are encouraged to collaborate and seek guidance from supervisors when needed. Embracing a positive attitude and being adaptable can greatly enhance the experience and lead to growth opportunities within the company.

What are the key skills and qualifications needed to thrive as an H-E-B Customer Service Representative, and why are they important?

To thrive as an H-E-B Customer Service Representative, you need strong interpersonal skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with point-of-sale (POS) systems, basic computer applications, and internal customer management tools is typically required. Exceptional communication, patience, and a positive attitude help you stand out in this role. These skills and qualities are essential for delivering excellent customer experiences, resolving issues efficiently, and supporting store operations.

What are HEB Customer Service jobs?

HEB Customer Service jobs involve assisting customers in HEB grocery stores or through their customer support channels. Employees in these roles help answer questions, address concerns, process returns or exchanges, and ensure a positive shopping experience for customers. They may also help with store operations such as stocking shelves, maintaining cleanliness, and handling transactions at the register. Excellent communication skills, patience, and a friendly attitude are important for success in these positions.

How hard is it to get a job at H-E-B?

Getting a job as a H-E-B customer service associate typically requires completing an application, passing an interview, and demonstrating good communication skills. The hiring process can vary in length but generally involves multiple steps, and prior retail or customer service experience can be beneficial.

What is the difference between Heb Customer Service vs Heb Call Center Representative?

AspectHeb Customer ServiceHeb Call Center Representative
CredentialsHigh school diploma or equivalent; customer service experienceHigh school diploma or equivalent; customer service skills
Work EnvironmentIn-store or office setting, direct customer interactionCall center environment, phone-based customer support
Industry UsageRetail, grocery stores, in-person serviceTelecommunications, retail, service industries

Heb Customer Service roles typically involve direct, in-person interactions with customers in retail or store settings, focusing on resolving issues face-to-face. Heb Call Center Representatives primarily handle customer inquiries via phone, often working in a call center environment. Both roles require strong communication skills and customer service experience but differ mainly in work setting and interaction method.

What cities are hiring for Heb Customer Service jobs? Cities with the most Heb Customer Service job openings:
What are the most commonly searched types of Heb Customer Service jobs? The most popular types of Heb Customer Service jobs are:
What states have the most Heb Customer Service jobs? States with the most job openings for Heb Customer Service jobs include:
Heb Customer Service jobs near you
Infographic showing various Heb Customer Service job openings in the United States as of June 2026, with employment types broken down into 2% As Needed, 93% Full Time, and 5% Contract. Highlights an 100% Physical job distribution, with an average salary of $39,098 per year, or $18.8 per hour.
Marlin Service - Customer Service Assistant - Part Time

Marlin Service - Customer Service Assistant - Part Time

HEB

Marlin, TX • On-site

$13.50/hr

Part-time

This job post has expired today. Applications are no longer accepted.

Job description

Responsibilities
Job Summary: As a Customer Service Assistant, you'll package groceries and help customers transport their purchases from the Store to their vehicles.
Key Responsibilities & Essential Functions:
Customer Service:
  • Assists in unloading merchandise from baskets
  • Packages groceries; assists customers in transporting / unloading groceries to their vehicles
  • Assists customers in locating merchandise

Stocking / Sanitation:
  • Gathers baskets and picks up trash inside and outside Store
  • Maintains and stocks bag areas
  • Returns products to proper locations
  • Stocks and stages bags; stocks check stand supplies
  • Distributes Buddy bucks to registers, replaces anti-fatigue mats
  • Does Carts & Parts basket relocation and power-washing basket relocation for department setup
  • Performs red basket fill up / retrieval
  • Cleans, mops, dusts, sweeps, vacuums check stand area, Return Center, and CCO area to maintain Store cleanliness and safety

The responsibilities and essential functions outlined above describe the general nature and level of work assigned to this position. This is not an exhaustive list of all duties, responsibilities, and skills required. Duties and responsibilities may be modified at any time based on business needs. Employees may be required to perform other job-related tasks as requested by their supervisor, subject to reasonable accommodations.
Qualifications & Key Requirements:
Work Experience:
Knowledge/Skills/Abilities:
  • Ability to work in a fast-paced environment - Required
  • Ability to work with customers and stay attentive to their needs - Required
  • Ability to maintain a high level of productivity and efficiency standards - Required

Education:
Licenses/Certifications:
  • Completion of Company Orientation and Basics of Safety training (upon hire)

Physical Demands & Working Conditions:
  • Function in a fast-paced, retail environment, in detailed and precise tasks
  • Work with Customers, staying attentive to their needs
  • Constantly reach at waist, grasp
  • Frequently stand, walk
  • Occasionally reach overhead, reach at shoulder, reach at knee, reach at floor, bend, stoop, squat, crouch, kneel, stair climb, pivot, twist, push / pull with arms, pinch, perform fine motor movements
  • Occasionally be exposed to cold, hot, loud noises, ambient temperatures, and wet conditions
  • Demonstrate the ability to lift 55 lbs, and manage more than 55 lbs (up to 100 lbs)
  • While there may be exceptions, the measurements noted are generally defined as--Constantly: 5.5+ hours per 8-hour day; Frequently: 2.5 - 5.5 hours per 8-hour day; Occasionally: 0 - 2.5 hours per 8-hour day
  • It is Partners' responsibility to never lift beyond their own safe lifting limit. If an item is too heavy to lift, push or pull, and / or carry, the Partner must break the box down into lighter, smaller, more manageable components, or ask for assistance from another Partner or a manager.

The work environment characteristics described here are representative of those a Partner encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Last revised: 1/1/2019

Apply