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Heavy Equipment Service Manager Jobs in Rochester, NY

Service Advisor

Rochester, NY · On-site

$45K - $65K/yr

  • Retirement

  • PTO

... Manager to ensure the customer's needs and expectations are met in a timely manner. * Handles heavy ... Five Star Equipment is Northern PA and New York State's John Deere Construction and Forestry ...

Heavy Equipment Aide

Rochester, NY · On-site

$20.93 - $26.18/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Equipment Services Opening Date: 02/11/2026 General Description This is an entry level position which involves performing routine preventative maintenance on a fleet of heavy equipment, (e.g., refuse ...

Heavy Equipment Operator

Bergen, NY · On-site

$23.75/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Clean, maintain and secure all equipment as directed by management and company policies and ... In the absence of a signed Master Service Agreement, and specific approval to submit resumes to an ...

Heavy Equipment Operator

Hopewell, NY · On-site

$23 - $26/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

... Manager for daily, weekly and monthly facility cleaning schedules. * Ensures that customers ... sales and services and performs any other duties needed to help drive our vision, fulfill our ...

Heavy Equipment Operator Landfill

Fairport, NY · On-site

$19.52 - $29.33/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

... management environmental services. We partner with our customers and the communities we serve to ... The pay and benefits you'll get as a Heavy Equipment Operator I: * Depending on experience * Stable ...

Heavy Equipment Operator Landfill

Fairport, NY · On-site

$19.52 - $29.33/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

... management environmental services. We partner with our customers and the communities we serve to ... The pay and benefits you'll get as a Heavy Equipment Operator I: * Depending on experience * Stable ...

Heavy Equipment Operator Landfill

Fairport, NY

$19.52 - $29.33/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

... management environmental services. We partner with our customers and the communities we serve to ... The pay and benefits you'll get as a Heavy Equipment Operator I: * Depending on experience * Stable ...

Heavy Equipment Operator Landfill

Fairport, NY

$19.52 - $29.33/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

... management environmental services. We partner with our customers and the communities we serve to ... The pay and benefits you'll get as a Heavy Equipment Operator I: * Depending on experience * Stable ...

Heavy Equipment Operator

Rochester, NY · On-site

$30 - $40/hr

  • Medical

  • Dental

  • Retirement

  • PTO

We are currently seeking Heavy Equipment Operators to support our Remediation Construction program ... Community Service Events LaBella is committed to facilitating a culture where diversity, equity ...

Heavy Equipment Operator

Rochester, NY · On-site

$30 - $40/hr

  • Medical

  • Dental

  • Retirement

  • PTO

We are currently seeking Heavy Equipment Operators to support our Remediation Construction program ... Community Service Events LaBella is committed to facilitating a culture where diversity, equity ...

Heavy Equipment Operator

Rochester, NY

$30 - $40/hr

  • Medical

  • Dental

  • Retirement

  • PTO

We are currently seeking Heavy Equipment Operators to support our Remediation Construction program ... Community Service Events LaBella is committed to facilitating a culture where diversity, equity ...

Heavy Equipment Operator

Farmington, NY · On-site

$26 - $33/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

HEAVY EQUIPMENT OPERATOR Pay: $26.00 - $33.00 per hour About the Company Ruston Paving is a ... Our skilled Management team and Foremen are eager to cross-train you and provide plenty of ...

Heavy Equipment Technician

Palmyra, NY · On-site

$28 - $50/hr

  • Medical

  • Dental

  • Life

  • Retirement

  • PTO

We provide maintenance and repair services, to include on-site repairs, to a wide range of ... management cares about you and your continued development and success * Typical work hours of ...

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Showing results 1-20

Heavy Equipment Service Manager information

See Rochester, NY salary details

$19

$35

$45

How much do heavy equipment service manager jobs pay per hour?

As of Aug 17, 2026, the average hourly pay for heavy equipment service manager in Rochester, NY is $35.07, according to ZipRecruiter salary data. Most workers in this role earn between $31.11 and $37.84 per hour, depending on experience, location, and employer.

What does a heavy equipment service manager do?

A heavy equipment service manager us in charge of servicing heavy construction equipment. Their duties are to supervise staff, provide quotes to each customer, communicate the plan to the customer and staff, schedule maintenance, and ensure the smooth operation of the business. They may also maintain the operating budget for the company.

What are some common challenges faced by heavy equipment service managers, and how can they be addressed?

Heavy Equipment Service Managers often face challenges such as managing diverse teams of technicians, coordinating timely repairs, and balancing customer expectations with operational constraints. Staying organized and maintaining clear communication with both technicians and clients is crucial to ensure equipment is serviced efficiently and downtime is minimized. Implementing effective scheduling systems and continuous training for staff can help address these challenges, as well as fostering a collaborative, safety-focused work environment.

What is the difference between Heavy Equipment Service Manager vs Heavy Equipment Technician?

AspectHeavy Equipment Service ManagerHeavy Equipment Technician
CertificationsIndustry certifications, management trainingTechnical certifications, ASE or manufacturer-specific
Work EnvironmentOffice and service facility management, overseeing teamsRepair bays, field service, hands-on diagnostics
Employer & Industry UsageConstruction, mining, agriculture companiesRepair shops, fleet maintenance, on-site service

The Heavy Equipment Service Manager focuses on overseeing service operations, managing teams, and ensuring customer satisfaction. In contrast, the Heavy Equipment Technician performs hands-on repairs and diagnostics. Both roles require technical knowledge, but the manager's role emphasizes leadership and coordination, while technicians focus on technical skills and repair work.

What does a heavy equipment service manager do?

A Heavy Equipment Service Manager oversees the maintenance, repair, and servicing of heavy machinery such as excavators, bulldozers, and cranes. They manage a team of technicians, schedule service appointments, ensure compliance with safety regulations, and maintain records of work performed. Their role is crucial for minimizing equipment downtime, optimizing performance, and ensuring the longevity of expensive machines. They also communicate with customers and vendors to coordinate repairs and order necessary parts.

What cities near Rochester, NY are hiring for Heavy Equipment Service Manager jobs?

Cities near Rochester, NY with the most Heavy Equipment Service Manager job openings:

Infographic showing various Heavy Equipment Service Manager job openings in Rochester, NY as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 19% Part Time, and 3% Contract. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution, with an average salary of $72,941 per year, or $35.1 per hour.

$45K - $65K/yr

Full-time

Retirement, PTO

Re-posted 9 days ago


Job description

Service Advisor

Location: Rochester, NY
Salary: $45,000 to $65,000 based on experience and skill level
Schedule: Full-Time, Exempt – Monday thru Friday


WHAT YOU WILL GET:

  • 7 Paid Holidays + generous paid time off
  • Paid Training & Rewards
  • 401k & Co. Match
  • Comprehensive Benefits
  • Fantastic Work-Live Balance

WHAT YOU WILL DO:

  • The Service Advisor is the primary point of contact with a customer and works with the Service Manager to ensure the customer’s needs and expectations are met in a timely manner.
  • Handles heavy phone volume combined with computer/data entry skills while paying close attention to detail.
  • Accurately takes customer information, records the customer’s requests in the system and expedites service.
  • Coordinates shop work schedule, ensuring services are completed on time and as promised to the customer. Provides proactive communication to the customer regarding any potential delays in service, or when other issues needed service are discovered.
  • Responsible for timely opening, closing, and processing of repair orders in the system, collecting purchase order information, warranty information and/or customer payment.

ABOUT US!

Five Star Equipment is Northern PA and New York State’s John Deere Construction and Forestry Equipment Dealer with seven locations serving 57 counties.

As a leading North American Dealer, Five Star Equipment is committed to offering a full range of high-quality equipment for the Construction and Forestry industries. We accomplish this by offering full-service repair facilities, large parts inventories, and dedicated employees for all your sales, parts, and service needs.

Our Locations: Dunmore, PA • Williamsport, PA • Waterford, PA • Kirkwood, NY • Rochester, NY • Syracuse, NY • Orchard Park, NY

WHAT YOU WILL NEED TO HAVE:

  • 3 to 5 years’ experience in heavy equipment service and must have a heavy equipment technical background in order to communicate with technicians and customers regarding heavy equipment repairs.
  • Must have a solid foundation of equipment parts and prior experience working as a technician or mechanic.
  • Must have knowledge of application, operation and function of engine, hydraulic and electric systems, including electrical diagrams.