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Day - 08 Hour (United States of America)Stanford Health Care seeks a dynamic Executive Director to lead our Accountable Care Department. The Executive Director of Accountable Care will lead a large, multidisciplinary team who partners with physician, service lines, and operational teams to drive performance across quality metrics, utilization, population health, and contractual outcomes. This role will oversee strategic planning, performance management, and governance while fostering shared ownership and accountability across Stanford Health Care.
The ideal candidate brings 10+ years of progressive healthcare leadership experience with expertise in population health across the continuum and performance improvement. A Master's degree is required, with demonstrated ability to influence without direct authority, build consensus across diverse stakeholder groups, and execute enterprise priorities in a complex, matrixed organization. Experience with ACO operations, risk-based contracting, and value-based performance programs is strongly preferred.This is a Stanford Health Care job.
A Brief Overview
The Executive Director-Accountable Care Operations is responsible for providing strategic, administrative, and operational leadership for accountable care, value-based performance, population health, care coordination, and quality improvement initiatives. This role partners with physician, operational, finance, analytics, and care management leaders to translate organizational and ACO goals into measurable results across the continuum of care. The role has broad accountability for performance against quality, utilization, patient experience, access, care coordination, and total cost of care objectives, and leads a large multidisciplinary team to execute enterprise priorities, improve outcomes for attributed populations, and strengthen readiness for current and future value-based contracts.
Locations
Stanford Health Care
What you will do

• Leads the development and execution of accountable care and value-based care strategies to achieve organizational and ACO goals related to quality, patient experience, access, utilization, care coordination, and total cost of care.
• Leads a large, multidisciplinary team of directors, managers, analysts, consultants, and matrixed partners, and establishes clear accountability, role clarity, performance expectations, and operating mechanisms to advance enterprise priorities.
• Partners physician leaders, operational leaders, finance, analytics, and care management teams to translate strategic goals into actionable plans, milestones, and measurable outcomes.
• Supports governance structures, workplans, decision-making routines, dashboards, and escalation pathways to ensure disciplined execution of accountable care initiatives across the continuum.
• Develops and oversees population health strategies for high-risk, rising-risk, and complex patients, including proactive outreach, preventive care, chronic disease management, and network stewardship.
• Support cross-functional efforts to improve transitions of care, post-discharge follow-up, avoidable emergency department utilization, readmissions, and other key utilization and care coordination outcomes.
• Directs performance against accountable care contracts, incentive, and regulatory programs, including ACO(s), managed care contracts, bundled payment, and other value-based initiatives, and works in partnership with senior leaders to develops strategies to maximize organizational benefit.
• Establishes and refines the measurement infrastructure, data systems, and dashboards needed to monitor quality, operational, financial, and population health performance with accuracy and transparency.
• In partnership with team support the development of innovative care redesign, quality improvement, and operational improvement strategies that improve outcomes, reduce unwarranted variation, and strengthen value across the care continuum.
• Identifies and improves the operational infrastructure supporting care teams, faculty, and staff who serve attributed populations, creating a culture of accountability, coordination, and patient-centered care.
• Partners with finance and analytics leaders to assess performance drivers, quantify opportunity, forecast impact, and prioritize interventions that improve value, affordability, and contract performance.
• Provides senior leaders with clear analysis and recommendations to address performance gaps, operational risks, utilization trends, and barriers to achieving High Reliability Organization and value-based care goals.
• Assures adherence to key state and national regulations and standards, and develops structures that provide ongoing review, feedback, and risk mitigation for operational owners.
• Collaborates closely with Quality, Ambulatory Care and Service Lines, Care Management, and faculty leaders on cross-cutting initiatives that affect patient populations throughout their care journey.
• Oversees planning, implementation, and evaluation of policies, procedures, strategic plans, care models, and new programs that support accountable care and operational excellence.
• Provides oversight of education, training, and change-management activities related to quality improvement, population health, care coordination, and value-based care methodologies.
• Builds leadership capability across direct reports and matrixed leaders, coaches for execution and accountability, and develops succession strength within the accountable care and operational teams.

Education Qualifications

• Master's degree in a work-related field/discipline from an accredited college or university required.
• Master's degree in Public Health, Health Services Administration, Business Administration, Nursing, or equivalent preferred.

Experience Qualifications

• Ten (10) years of progressively responsible and directly related work experience working with senior executive and medical staff leadership, including significant experience in accountable care, value-based care, population health, care coordination, or complex ambulatory operations.
• Experience leading large, multidisciplinary teams and matrixed initiatives across clinical, operational, finance, analytics, and care management functions required. Hospital or outpatient operations experience required; experience with risk-based contracting, ACO operations, and incentive-based performance programs strongly preferred.

Required Knowledge, Skills and Abilities

• Demonstrated leadership ability in a complex, matrixed organization.
• Ability to lead large cross-functional teams, align diverse stakeholders, and drive accountability for measurable outcomes.
• Demonstration of effective verbal and written communication skills, including the ability to communicate clearly with executive leaders, physicians, faculty, and frontline teams.
• Knowledge of accountable care, population health, value-based care, care coordination, utilization management, and performance improvement principles.
• Knowledge of governmental and other regulatory standards, requirements, and guidelines, including Joint Commission, CMS Conditions of Participation, Title 22, California Business & Professions Code, California Health and Safety Code, and other applicable regulatory frameworks.
• Knowledge of local, state, and federal regulatory requirements related to the functional areas and supported programs.
• Knowledge of quality measurement, incentive, and performance programs, including ACO measures, MIPS, MACRA, bundled payment, CMS quality programs, Leapfrog, AHRQ, and other methodologies as needed.
• Knowledge of principles and practices of organization, administration, fiscal management, personnel management, and change leadership.
• Knowledge of computer systems and software used in functional areas, including Electronic Health Records (EHR) EPIC and relevant modules, registries, VIZIENT, MIDAS, STATIT, and other tools as needed.
• Demonstrated ability to manage, organize, prioritize, multi-task, and adapt to changing priorities in a highly dynamic environment.
• Ability to effectively analyze and evaluate data, identify performance drivers, synthesize findings, and prepare actionable recommendations for senior leadership.
• Ability to influence without direct authority, foster effective working relationships, and build consensus across departments and service lines.
• Ability to mediate and resolve complex problems and issues with senior leadership, physicians, faculty, and frontline teams.
• Ability to translate strategy into operational plans, governance structures, dashboards, and sustained execution.
• Experience with Microsoft Office products, including Word, Excel, PowerPoint, and Visio.

Preferred Knowledge, Skills and Abilities

• Experience in academic health care, integrated delivery systems, or large physician-led organizations.
• Experience with accountable care organizations, risk-based contracts, care model redesign, and enterprise performance governance.
• Experience presenting to boards, executive committees, or senior physician leadership.

Licenses and Certifications

• CA-RN (Registered Nurse) preferred
• CPHQ - Health Care Quality Certification preferred
• Lean Six Sigma Certification preferred
• .

These principles apply to ALL employees:
SHC Commitment to Providing an Exceptional Patient & Family Experience
Stanford Health Care sets a high standard for delivering value and an exceptional experience for our patients and families. Candidates for employment and existing employees must adopt and execute C-I-CARE standards for all of patients, families and towards each other. C-I-CARE is the foundation of Stanford's patient-experience and represents a framework for patient-centered interactions. Simply put, we do what it takes to enable and empower patients and families to focus on health, healing and recovery.
You will do this by executing against our three experience pillars, from the patient and family's perspective:

• Know Me: Anticipate my needs and status to deliver effective care
• Show Me the Way: Guide and prompt my actions to arrive at better outcomes and better health
• Coordinate for Me: Own the complexity of my care through coordination

Equal Opportunity Employer Stanford Health Care (SHC) strongly values diversity and is committed to equal opportunity and non-discrimination inall ofits policies and practices, including the area of employment. Accordingly, SHC does not discriminate against any person on the basis of race, color, sex, sexual orientation or gender identity and/or expression, religion, age, national or ethnic origin, political beliefs, marital status, medical condition, genetic information, veteran status, or disability, or the perception of any of the above. People of all genders, members of all racial and ethnic groups, people with disabilities, and veterans are encouraged to apply. Qualified applicants with criminal convictions will be considered after an individualized assessment of the conviction and the job requirements.

Base Pay Scale: Generally starting at $106.01 - $140.47 per hour

The salary of the finalist selected for this role will be set based on a variety of factors, including but not limited to, internal equity, experience, education, specialty and training. This pay scale is not a promise of a particular wage.