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Healthcare Software Jobs in Alberta (NOW HIRING)

Cayenta

(Remote) Support Analyst

Edmonton, AB · Remote

... healthcare software verticals. Our success has been realized through investments in our proprietary software and market expertise. This focus, combined with acquiring businesses that build upon or ...

Promise Robotics

Software Developer

Edmonton, AB

As a Software Developer, you will work closely with cross-functional teams to design, implement ... health care spending account. These benefits start right from Day 1. Flexible personal days and ...

Promise Robotics

Software Developer

Calgary, AB

As a Software Developer, you will work closely with cross-functional teams to design, implement ... health care spending account. These benefits start right from Day 1. Flexible personal days and ...

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Healthcare Software information

See Alberta salary details

$22.5K

$85.3K

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How much do healthcare software jobs pay per year?

As of Aug 23, 2026, the average yearly pay for healthcare software in Alberta is $85,317.00, according to ZipRecruiter salary data. Most workers in this role earn between $52,500.00 and $114,000.00 per year, depending on experience, location, and employer.

What is a healthcare software?

A Healthcare Software job involves developing, implementing, and maintaining software solutions used in the medical field. Professionals in this role work on electronic health records (EHR), telemedicine platforms, billing systems, and other digital tools that improve patient care and operational efficiency. They collaborate with healthcare providers, IT teams, and regulatory bodies to ensure compliance and security. Strong technical skills, knowledge of healthcare regulations, and problem-solving abilities are essential for success in this field.

What are some typical challenges faced when working in a healthcare software position, and how are they addressed?

Working in healthcare software often involves navigating strict compliance requirements, such as HIPAA regulations, while developing secure and efficient systems for sensitive patient data. Professionals in this field may face challenges integrating new applications with legacy hospital systems or adapting software to fit unique clinical workflows. These challenges are typically addressed by ongoing collaboration with clinicians, IT security experts, and compliance officers, as well as continuous professional development to stay current with healthcare technology regulations. As a result, healthcare software professionals gain valuable experience solving complex technical problems with real-world impact, making the role both demanding and highly rewarding.

What are the key skills and qualifications needed to thrive in the healthcare software position, and why are they important?

To thrive in a healthcare software role, you need a strong foundation in computer science, health informatics, and an understanding of clinical workflows, usually supported by a degree in computer science, information systems, or a related healthcare technology field. Familiarity with programming languages (such as Java, C#, or Python), hospital information systems, electronic health records (EHR), and relevant certifications like Health IT or HL7 are important. Excellent problem-solving, communication, and teamwork skills set candidates apart, especially when collaborating with clinicians and addressing user feedback. These skills are essential to develop reliable, user-friendly healthcare software solutions that meet regulatory standards and enhance patient care.

What job categories do people searching Healthcare Software jobs in Alberta look for?

The top searched job categories for Healthcare Software jobs in Alberta are:

Healthcare Software jobs near you
Infographic showing various Healthcare Software job openings in Alberta as of August 2026, with employment types broken down into 2% As Needed, 66% Full Time, 17% Part Time, and 15% Contract. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution, with an average salary of $85,317 per year, or $41 per hour.

Technical Customer Service Agent (Bilingual) | TELUS Health

TELUS

Edmonton, AB • On-site

Full-time

Medical, Dental

Posted 11 days ago

TELUS rating

8.2

Company rating: 8.2 out of 10

Based on 10 frontline employees who took The Breakroom Quiz

21st of 99 rated telecommunications companies

Job description

Description

Bilingual Technical Customer Service Agent | (TELUS Health)

Join our team & make a real impact in healthcare technology

At TELUS Health, we're transforming how technology supports healthcare across Canada. As a Bilingual Technical Customer Service Agent, you'll be on the front line helping healthcare professionals, organizations, and clients effectively use TELUS Health software and technology solutions.

This is a technical support role where your troubleshooting skills, comfort with technology, and ability to guide clients through software-related issues will be essential. You'll investigate technical problems, identify solutions, and help ensure our healthcare technology continues to support the people who rely on it every day.

If you're tech-savvy, curious, solutions-oriented, and passionate about helping others, we'd love to meet you.

What you'll do

  • Provide first-level technical support via phone, email, and ticketing systems to TELUS Health clients and healthcare professionals
  • Troubleshoot issues related to TELUS Health software applications, systems, hardware, and connectivity
  • Assist users with software navigation, system functionality, technical errors, access issues, and configuration
  • Diagnose technical problems by asking the right questions, gathering information, and identifying the root cause
  • Guide clients step-by-step through technical solutions in a clear and professional manner
  • Analyze issues, determine their severity, and prioritize or escalate complex technical problems when required
  • Support users working in Windows-based environments and with various healthcare technology solutions
  • Accurately document technical issues, troubleshooting steps, and resolutions in the ticketing system
  • Follow up with clients to ensure issues are fully resolved and deliver a high-quality customer experience
  • Continuously develop your knowledge of TELUS Health applications, systems, technologies, and healthcare solutions
Qualifications
What you bring
  • Bilingual in French and English - required
  • Experience in technical support, IT, help desk, software support, or technology-focused customer service
  • Strong troubleshooting skills across software, hardware, connectivity, and basic network issues
  • Strong computer skills, including Windows and Microsoft Office
  • Ability to learn new systems quickly and explain technical solutions clearly
  • Strong communication, problem-solving, multitasking, and customer service skills
  • Availability to work rotating shifts between 7:00 AM and 12:00 AM (midnight) ET, 7 days a week
  Highly valued assets
  • Experience with healthcare technology or healthcare software
  • Background in pharmacy, dental, medical, health benefits, insurance, or other healthcare environments
  • Experience supporting healthcare professionals or clients
  • Knowledge of healthcare workflows, billing, claims, prescriptions, or patient-related processes
  • Experience with Kroll, AssystRx, or similar healthcare applications
  • Technical education, certification, or hands-on IT experience
  Why join TELUS Health?

Build your career at the intersection of technology and healthcare. Use your technical expertise to support healthcare professionals across Canada while gaining experience with TELUS Health solutions and making a meaningful impact.

  Additional information
  • Full-time, remote position
  • Rotating shifts between 7:00 AM and 12:00 AM (midnight) ET, 7 days a week
  • Advanced French and English proficiency required due to the national scope of the role
  • Candidates may be subject to a Government of Canada Personnel Security Screening

At TELUS Health, we're committed to creating an inclusive workplace where diverse perspectives and talents are valued.

Bring your technical expertise to TELUS Health and help make healthcare technology work better for everyone.

What TELUS employees say

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