ZipRecruiter

Log In

1

Healthcare Qa Analyst Jobs (NOW HIRING)

True Helix

Quality Assurance Analyst

Delmont, PA

Quality Assurance Analyst ID: 1006 Location: Delmont, PA Department: True Helix More about this job > Description The Quality Assurance Analyst is responsible for the testing phase of the production ...

NAVA Software Solutions

QA Analyst

Whippany, NJ · On-site

NAVA Software solutions is looking for a QA Analyst Details: QA Analyst Location: Whippany NJ - Initially Remote Duration: 6-12 months What You Will Do: * Design and execution of functional test ...

PinnaclePartners

QA Analyst

Indianapolis, IN

$40 - $45/hr

QA Analyst (Manual) Location: Onsite - Indianapolis, IN Pay: Up to $45/hr Contract Pinnacle Partners is assisting our client in their search for a QA Analyst to join their team in the Indianapolis ...

Diligent Corporation

The QA Analyst is part of a cross-functional agile team and involved in every step of the software ... Understand the process and keep the Flow healthy. * Understands specifications, can draw up test ...

Baldwin Richardson Foods

QA Analyst

Williamson, NY · On-site

QA Analyst Posting Start Date: 6/10/26 Division: QSE Location Type: On-Site Pay Min: 25.00 USD Pay Max: 29.00 USD Job Location: Williamson, NY, USA, 14589 Req Id: 632 WHAT WE NEED The QA Analyst is ...

SOSi

Quality Assurance Analyst

Fort Belvoir, VA · On-site

The Quality Assurance Analyst is responsible for supporting the Project Manager and technical teams by ensuring the accuracy, integrity, and reliability of all software deliverables developed for ...

next page

Showing results 1-20

All JobsHealthcare Qa Analyst Jobs

Healthcare Qa Analyst information

See salary details

$16

$40

$63

How much do healthcare qa analyst jobs pay per hour?

As of Jul 26, 2026, the average hourly pay for healthcare qa analyst in the United States is $40.04, according to ZipRecruiter salary data. Most workers in this role earn between $28.61 and $49.52 per hour, depending on experience, location, and employer.

What is the difference between Healthcare Qa Analyst vs Healthcare Quality Coordinator?

AspectHealthcare Qa AnalystHealthcare Quality Coordinator
CertificationsHealthcare Quality certifications, QA certificationsHealthcare Quality certifications, QA certifications
Work EnvironmentHealthcare facilities, IT systems, compliance teamsHospitals, clinics, healthcare organizations
Employer & Industry UsageHealthcare providers, insurance companies, healthcare IT firmsHospitals, outpatient centers, healthcare organizations
Primary FocusTesting and ensuring quality of healthcare IT systems and processesMonitoring and improving overall healthcare quality and patient safety

The Healthcare Qa Analyst primarily focuses on testing healthcare IT systems and ensuring compliance with quality standards, while the Healthcare Quality Coordinator concentrates on overseeing and improving overall healthcare quality and patient safety. Both roles require similar certifications and are integral to healthcare organizations' quality assurance efforts, but they differ in scope and daily responsibilities.

What does a Healthcare QA Analyst do?

A Healthcare QA (Quality Assurance) Analyst is responsible for ensuring the quality and accuracy of healthcare software systems, applications, and processes. They conduct testing, review system requirements, and identify bugs or inconsistencies to make sure products meet regulatory standards and function as intended. Their work helps healthcare organizations deliver safe, reliable technology solutions that support patient care and data integrity. QA Analysts may also collaborate with developers and other stakeholders to design and implement effective testing strategies.

What are the key skills and qualifications needed to thrive as a Healthcare QA Analyst, and why are they important?

To thrive as a Healthcare QA Analyst, you need a strong background in quality assurance methodologies, healthcare regulations, and software testing, typically supported by a bachelor’s degree in computer science or a related field. Familiarity with automated testing tools, electronic health record (EHR) systems, and compliance frameworks such as HIPAA is often required. Attention to detail, analytical thinking, and effective communication help QA Analysts identify issues and collaborate with cross-functional teams. These skills are essential to ensure healthcare software meets regulatory standards, maintains data integrity, and provides safe, reliable solutions for patients and providers.

What are some common challenges Healthcare QA Analysts face when testing healthcare applications?

Healthcare QA Analysts often encounter challenges related to strict regulatory compliance, ensuring data privacy (such as HIPAA in the U.S.), and handling complex integration with other clinical systems. Testing must account for a wide variety of workflows and user scenarios, which requires a strong understanding of healthcare processes and terminology. Additionally, the need for thorough documentation and traceability can make the QA process more rigorous, but it is essential for meeting industry standards and ensuring patient safety.
More about Healthcare Qa Analyst jobs
What cities are hiring for Healthcare Qa Analyst jobs? Cities with the most Healthcare Qa Analyst job openings:
What states have the most Healthcare Qa Analyst jobs? States with the most job openings for Healthcare Qa Analyst jobs include:
What job categories do people searching Healthcare Qa Analyst jobs look for? The top searched job categories for Healthcare Qa Analyst jobs are:
Healthcare Qa Analyst jobs near you
Infographic showing various Healthcare Qa Analyst job openings in the United States as of July 2026, with employment types broken down into 76% Full Time, 2% Part Time, 2% Temporary, and 20% Contract. Highlights an 76% In-person, 6% Hybrid, and 18% Remote job distribution, with an average salary of $83,275 per year, or $40 per hour.
Customer Care Quality Assurance Analyst

Customer Care Quality Assurance Analyst

Paysign Inc

Henderson, NV • On-site

$19/hr

Full-time

Posted 8 days ago

Job description

Description:

The Customer Care Quality Assurance Analyst ensures the highest standards of customer care are maintained within contact center operations. This role is responsible for evaluating representative performance, identifying areas for improvement, and supporting quality processes that enhance customer satisfaction. QA Analysts own the call evaluation and scoring function; training delivery and SOP authorship sit with the Training team.


Requirements:

Essential Functions and Responsibilities

  • Conduct regular evaluations of calls handled by Customer Care Representatives (CCRs) to assess adherence to company policies, procedures, and quality standards.
  • Analyze performance metrics and KPIs to identify trends, patterns, and areas for improvement for individual CCRs and the broader Customer Care team.
  • Provide constructive feedback and data-driven coaching to CCRs based on quality evaluation results, focusing on skill development.
  • Collaborate with the Training & Compliance Manager and supervisors to surface performance gaps and inform training program design; QA Analysts identify gaps, Training owns the program response.
  • Maintain accurate records of quality evaluation results, trends, and improvement initiatives.
  • Prepare and present comprehensive QA reports to leadership highlighting key findings and recommendations.
  • Partner with Operations personnel to review existing processes and recommend documentation updates to the Training & Compliance Manager; QA Analysts do not draft or maintain SOPs.
  • Continuously review and refine quality assurance processes and procedures to optimize efficiency and effectiveness.
  • Collaborate cross-functionally with Operations, Disputes, and Customer Care to align QA efforts with organizational goals.
  • All other duties as assigned.

Required Skills and Abilities

  • In-depth understanding of customer care operations, including call-handling processes and performance metrics.
  • Exemplary soft skills: active listening, communication, empathy, patience, flexibility, positive attitude, and conflict resolution.
  • Proficiency in quality assurance methodologies, tools, and techniques.
  • Strong analytical skills with the ability to interpret data, identify trends, and make data-driven recommendations.
  • Excellent verbal and written communication skills, including the ability to provide constructive feedback.
  • Detail-oriented with a focus on accuracy and precision in evaluating performance and maintaining records.
  • Ability to work independently and collaboratively in a fast-paced environment, managing multiple priorities and deadlines.
  • Proficiency in Microsoft 365 and experience with quality-monitoring software/systems


Minimum Qualifications

  • Minimum of two years of experience in a customer care environment OR at least one year of experience in quality assurance in a customer care environment
  • High school diploma or equivalent
  • At least 18 years of age

Supervisory Responsibilities/Accountabilities

  • This position does not have supervisory responsibilities/accountabilities.


Working Conditions

  • Work is performed within an indoor office environment utilizing standard office equipment.
  • General office environment physical requirements include sitting, extensive use of computers and keyboards, lifting of less than 20 pounds plus walking and standing for long periods of time.
  • Travel: This position does not normally require overnight travel.
  • Remote Work: This position is not eligible for remote work.