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POSITION SUMMARY:

The Health Care Assistant’s responsibility is to facilitate patients' progress through the center from their arrival to their departure. Duties are performed according to center policies and procedures and affiliate standards and protocols to provide quality care and patient friendly services by performing the following duties.

WORK SCHEDULE:

HOURS: 8:00AM - 8:00PM or as scheduled. Must have the flexibility to work extended hours, be available on evenings and weekends and to be placed on call. Work location assignment may vary and travel will be required to the different Centers.

QUALIFICATIONS/SPECIFICATIONS:

Education: High School Diploma or Equivalent.

Licensure/Certification/Registration: Certificate of completion of an approved Medical Assistant program is preferred. Current CPR certification. Must have current state driver’s license and current automobile liability insurance.

Experience: Minimum of one - two years of clinic experience preferred. Phlebotomy experience. Computer experience required. Telephone etiquette training preferred.

Working Knowledge: Must have a thorough knowledge and understanding of the basic human reproduction, human sexuality and reproduction. General knowledge on the use of computers.

Essential Physical Requirements: While performing the duties of this job, the employee is regularly required to sit. The employee frequently is required to use hands to fingers, handle, or feel objects, tools, or controls and talk to hear. The employee is occasionally required to stands, walk, reach with hands and arms, and stoop, kneel, crouch or crawl. The employee must occasionally lift and/or move up to 10 pounds.

Other: Understands and abides by the Access Esperanza Clinics mission. Demonstrates competence, caring and compassion when performing technical and supportive client care skills. Recognizing age specific requirements and complies with protocols, STI’s, guidelines and teaching materials. Maintains knowledge of and conforms to organization policies and procedures.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. They are as follows:

Position Duties

· Explain all FDA approved birth control methods, as needed.

· Provide specific instruction on the client’s selected birth control method, as needed.

· Inform callers in a non-directive manner about all options available to them in the event of an unintended pregnancy and make a referral for service based on the caller’s needs.

· Refers callers seeking information about abortion to the appropriate referral service.

· Ensure proper evaluation and approval by Nurse Practitioner to practice client hands-on skills and treatment.

· Perform routine on-site laboratory screening tests.

· Responsible for keeping lab book up-to-date and also completing all lab request forms.

· Responsible in assisting to mail all lab work to off-site pathology lab.

· Be knowledgeable and understanding of all abnormal lab results.

· Responsible for posting all results in an appropriate order and timely manner.

· Maintain safe, clean and orderly environment and carry out the safety measures of the center equipment and lab. (applies to interior/exterior of center, i.e. outside lights working, etc.)

· Have full knowledge and ability to complete all center paperwork.

· Counseling must be done in a culturally sensitive manner.

· Assist in inventory and ordering medical supplies.

  Work on Follow-Up

Perform any duties as management assigns

Our Mission is to provide education, advocacy, and affordable, high-quality health care so women and men in our community can access primary, sexual and reproductive health services they need.

At Access Esperanza Clinics, we offer opportunities and hope for people to plan their futures and stay healthy. You can count on us for quality, affordable, and confidential care at all of our Health Clinics.

Access Esperanza Clinics will provide family planning and preventive health care services to about 15,000 patients at our four clinics throughout Hidalgo County. An additional 10,000 people will be reached through educating the community about healthy relationships, family life planning, and clinics services. The majority of our patients are low-income, and most report Access Esperanza Clinics as their only health care provider.